Company Information sanatoriums.com

Sanatoriums.com is a convenient service for instant online booking of resorts and spa hotels

Our team

Our team

Working as a well-coordinated mechanism, sanatoriums.com is constantly expanding, developing and allowing you to talk about yourself as a successful and efficient company that holds leading positions in the market of spa hotel-resort travel services. But, like any mechanism, the performance of our company depends on the performance of each of its elements. Only harmonious interaction of all departments makes it possible to maintain a general high level of service provision, and these are contracting and customer support departments, excursion and financial departments, transfer service, developers, designers, SEO and PPC specialists, content managers, photographers and videographers, doctors and many other.

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Support service

Support service

We are proud to have created a completely unique system of consulting support for our clients. No matter how many questions you have, you no longer have to contact different specialists.

The support service sanatoriums.com is a symbiosis of multidisciplinary specialists. They constantly study spa resorts being directly on location, live alternately in all spa hotels, undergo therapeutic procedures everywhere assessing the quality of their performance. They thoroughly know where and how diseases are treated, in which city and even spa hotel a particular disease is treated more or less effectively.

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Medical consultation

Medical consultation

When your doctor advises you to undergo a spa treatment, he usually recommends well-known resorts. In this case, the doctor, while taking care of your health, but can not always know the specifics of each resort. On the site sanatoriums.com we tried to collect all the information necessary for meaningful self-selection of the desired resort.

But if you are in doubt about choosing a resort, you can always take advantage of the free consultation of our spa doctor - she will tell you where to go for a spa treatment, based on the characteristics of your health. Our doctor thoroughly studies not only the resorts, but also the characteristics of each spa hotel, as well as all the nuances of the treatment itself. You can contact the doctor directly, look for contacts on the site!

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Contracting department

Contracting department

When booking, in most cases you absolutely do not pay anything in advance - the payment is made only when you check into a spa hotel, for which you should thank the staff of the contracting department. In rare cases, the hotel may require partial or full prepayment, which you will learn from the booking conditions directly on the hotel’s page and also this information will be duplicated in the booking confirmation e-mail. We guarantee 100% safety of your funds. Upon arrival at the hotel you can always pay in cash, and the vast majority of spa hotels accept VISA, MasterCard, Maestro and other popular payment systems.

Please note that booking on sanatoriums.com is absolutely free! We do not withdraw any funds from your bank card for using the services of our website, and in most cases we do not ask you to provide data on the card. The contracting department makes every effort to ensure the most favorable living conditions and treatment for clients of sanatoriums.com.

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Department of photo and video

Department of photo and video

We independently and constantly make videos about spa hotels, showing them as they are, without embellishment. We demonstrate all the numbers, without exception, and even the healing process - and exactly as it goes in reality. What you see in our videos is 100% true.

In our commercials, we use frames taken from a bird's-eye view, giving an opportunity to assess the local landscapes, as well as the distance from the resort house to the springs, medical centers and other places where you will have to go during your stay at the resort.

Our doctor interviews the head doctor of the spa hotel, which gets into the video with a minimum of editing. We do not send questions in advance and from the video you can assess the professionalism of the doctor, how freely he orients in the issues of spa-resort treatment.

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Choosing the right resort town

Choosing the right resort town

Our company pays special attention to the problem of choosing the right resort. The final effectiveness of the spa hotel-resort treatment depends on the decision made. Our specialists, support staff and doctors are ready to share their rich experience and will be happy to help you choose a resort that is optimally suitable both for the indications for treatment and for the budget, requirements for the level of comfort and nutrition.

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Visa assistance

Visa assistance

Passing a spa treatment in Europe may require you to get a Schengen visa in advance. Our company does not arrange visas, but can assist in obtaining it by issuing a voucher - confirming your booking, issued on the official form of the spa hotel where you will be stayin. The process of registration of the voucher will take no more than 3

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Transfer service

Transfer service

The coordinators and drivers of the sanatoriums.com transfer service are the most important link in ensuring the comfort of our guests. Coming to an unfamiliar city, or even going abroad for the first time, you don’t have to worry even seconds. Timely delivery of the car, meeting at the terminal with a sign, own car park at some resorts, drivers will help with luggage, offer music and even be able to tell interesting facts about the surroundings during the trip. Transfers are carried out on new comfortable cars, and drivers have a huge driving experience. A vacation often begins with a transfer and our employees set the right mood for him!

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And, of course, do not forget people whose work may be invisible to the average user, but without them sanatoriums.com would not have reached its current heights: these are developers, web designers, content managers, advertising specialists, SEO specialists, employees of the financial department, our representatives at resorts, and many others, to whom the company owes much of its success.

Lowest prices

The spa hotels on the sanatoriums.com website are our long-term partners, with whom we have exclusive agreements on the provision of significant discounts to sanatoriums.com guests. On our site, prices in most cases are even lower than on the official websites of the spa hotels themselves.

Latest information

We thoroughly study every spa hotel or spa resort. At sanatoriums.com you can find out what is not even on their official sites, and the data is updated in real time, which allows our customers to be the first to learn about promotions, special offers and other news.

The most honest photos

Most of the photos were taken directly by the employees of sanatoriums.com, who constantly visit the spa hotels updating our photo bank. Photos provided by hotels are subject to our mandatory verification before publication.

Most relevant reviews

Used to choosing a place of residence to be interested in the experience of other people? Reviews on our site are entitled to leave only guests who have already left the spa hotel, so only reliable information is published «word of mouth».

Frequently asked questions

Frequently asked questions

Every day, support staff advises hundreds of people who often repeat questions. Questions about the choice of spa hotels and resorts, about payment methods, about the nuances of booking, about the organization of transfers and dozens of others we gathered together and answered them. Watch a comprehensive video with answers to frequently asked questions, and the text of the page is periodically updated with new answers and questions.

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Contacts

Contacts

You can ask a question by phone and, in particular, by toll-free numbers (in Ukraine, Russia, Germany, Israel and the UK), by e-mail, in an online chat on the site. We advise on popular messengers: Skype, Viber, WhatsApp and Telegram, as well as answer your questions on social networks: VKontakte, Odnoklassniki and Facebook. Online support works without weekends and breaks, on weekdays from 9 am to 10 pm, and on weekends from 9 am to 6 pm. We answer on emails from Monday to Friday from 9 am to 6 pm.

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