Reviews about Badenia Hotel Praha 3* (Frantiskovy Lazne, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Badenia Hotel Praha

Ruska 27/12, 35101 Frantiskovy Lazne
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Exceptional Reviews: 56
9.3
10
overall rating
9.8
10
treatment rating

references

Anna Stroh
02.04.2024

Positives

Friendly staff, good applications.

Negatives

No fruit in restaurant
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Johannes Berthold
04.03.2024

Positives

We felt very comfortable and were well looked after by the staff.

Negatives

Unfortunately the room was very small, especially the shower was extremely narrow.
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Answer from Badenia Hotel Praha

Thank you for your review, Badenia Hotel Praha ***

Johann Rolheuser
18.02.2024

Positives

All treatments were good. The staff was polite. The food was delicious!

Negatives

The room was very small, the shower was particularly small! The water in the pool was too cold!
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Anna Schewalje
01.02.2024

Positives

The food (there were 2 meals a day) was very tasty and there was enough of everything, the girls at the reception are very attentive, the procedures are carried out strictly according to the schedule. The hotel is very clean - respect. Thank you all so much.

Negatives

Sauna 100 degrees is too much - it is impossible to relax, up to 90 degrees would be ideal, cleaning the rooms would be excellent if you vacuumed every second day.
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Cecelia Salmonson-Krieg
11.12.2023

Positives

Price-performance ratio was right.

Negatives

Some applications were too short.
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Tatjana Eckard
10.12.2023

Positives

very friendly staff Clean hotel room

Negatives

More salad and please don't use the seasoning or sauces sweet
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Julia Schutza
05.11.2023

Positives

Very good applications!

Negatives

The menu was not balanced. Fresh fruit and vegetables are rarely or not offered at all. Definitely too much meat and carbohydrates. Fruit only from a can. Inadequate!
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Answer from Badenia Hotel Praha

Thank you very much for the rating and also for the feedback. We appreciate it very much. Petr Červený, hotel manager

Anna Wall
04.09.2023

Positives

Helpful staff, friendly employees.

Negatives

The room cleaning is very superficial. Dust, cobwebs everywhere. The carpet around the bed was covered with a thick layer of dust. Only the middle is vacuumed. Maybe the maids need a little more time.
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Answer from Badenia Hotel Praha

Vielen Dank für die schöne Bewertung. Wir wissen auch den Feedback zu schätzen. Danke... Petr Červený, Hotelmanager

Steffen Brückner
14.08.2023

Positives

short routes

Negatives

Friendliness leaves a lot to be desired:( Salads are not refilled. Cleanliness is poor
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Answer from Badenia Hotel Praha

Vielen Dank für die Bewertung. Petr Červený, Hotelmanager

Mauch Andreas
14.05.2023

Positives

We didn't notice anything negative from the staff. The rooms are sufficiently tidy and cleaned. Every day we were asked what was not enough in our room. In the sauna and exercise pool the appointments were always kept, the food was always sufficient with different portions and very good taste. The treatments were very good and high quality. Finally, we ran a card so that the staff would get a bonus.
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Answer from Badenia Hotel Praha

Vielen Dank für die schöne Bewertung. Wir wissen das sehr zu schätzen. Petr Červený, Hotelmanager

Chris Grassmann
05.03.2023

Positives

The entire staff was very friendly and helpful b!!👍🍀🙋🏻‍♀️❤️

Negatives

There is no safe in the room, and tea and coffee ☕️ set to warm you up!!
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olga malyseva
19.02.2023

Positives

It is very convenient that there is a sauna and a swimming pool.

Negatives

The CO2 bath was rather weak.
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Answer from Badenia Hotel Praha

Спасибо за хороший обзор. Мы это очень ценим. Петр Червены, управляющий отелем

Konstantin Karb
24.10.2022

Positives

Excellent relaxation and treatment, convenient transfer, professional staff. Very good food, moderate portions, service at the highest level.

Negatives

The hotel blanket is very hot and steams the body. There was no swimming cap. It would be nice to give packed rations to those leaving for the road, as some other hotels do.
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Helmut Reich
26.09.2022

Positives

The hotel is in a good location in the center, the reception was very friendly, the service was very friendly, the food was also good. I always say different countries have different customs. We missed fresh fruit and always the same sausage. The spa treatments were also very good and the staff were also very friendly.
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Nikolaus Palnau
08.09.2022

Positives

We will be happy to come back!
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Anna Wall
04.09.2022

Positives

Accessibility, 2 elevators, indoor pool and sauna, salt cave, sun terrace. All treatments in-house. Nice, helpful staff. No long paths or stairs. lounges.

Negatives

The tables in the dining room are too small for 6 people. The waiters don't wait until you're finished with the starters. The main course is added and gets cold. The food is lightly seasoned and the menu has remained unchanged since 2019. The good thing about it is that you know roughly what has tasted in recent years. The double room was very small. The equipment is designed for 1 person. There is only an additional bed and bedside table.
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Valentina Weimer
15.08.2022

Negatives

There was no fruit. The room was cleaned after the complaint.
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Eckart Schmidt
16.07.2022

Positives

Bathroom very clean, I was happy. Food is average. Service quick and friendly.

Negatives

Cleanliness in the room not so good, lots of dust and hair on the carpet in the corners. Parking space too expensive, as a guest it would have to be included. I know that many hotels are happy to take this extra income with them, but 2 euros per night would be enough, it's just a car, no demands.
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Jurij Sverev
25.04.2022

Positives

I liked the hotel, the food was well prepared and tasty, the staff was friendly
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Michael Lerch
20.02.2022

Positives

Friendliness of the staff at reception and in the spa area.

Negatives

Almost no room cleaning in 6 days. Bad food, not up to date. Salad buffet consisting of 2 salads. canned beer. No fresh fruit or vegetables in the menu.
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Elena Prikhodko
25.01.2022

Positives

I liked everything very much, thank you very much.
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Svetlana Jakubowski
15.11.2021

Positives

We felt very comfortable, there is nothing to complain about, the food was simply delicious and the staff was very friendly, we would like to come back
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Юрий Мороз
28.09.2021

Positives

Everything is fine.

Negatives

Very large portions for lunch and dinner. In the second week of our stay, we took one lunch and one dinner - AND WE HAD ENOUGH FOOD. Everything else was good!
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Monika Kamilli
16.08.2021

Positives

The treatments and the staff there were completely fine. We were very satisfied here

Negatives

We expected a room with a balcony, but didn't get it. The invoice for the health insurance company was 10 euros per person. In Germany and other health resorts they only charge 5 euros. There is no consistent information at the reception. If I hadn't inquired again shortly before departure, the above bill would not have been paid and I might have received a reminder.
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Answer from Badenia Hotel Praha

Danke für die Bewertung unseres Hotels. Wir schätzen es sehr... Team Spa&Kur Hotels Praha

Anna Wall
21.07.2021

Positives

All treatments in the hotel, short distances, right in the center, swimming pool and sauna in the hotel. Nice, helpful staff

Negatives

48 treatments booked and 44 received. It's not 24 per 7 nights, but 4 per working day (Mon-Sat). For 14 nights 11 working days. For 13 nights 11 working days. Maybe change it in the description so that others can be spared the fuss I had because of it. Room cleaning only every 4 days.
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Answer from Badenia Hotel Praha

Danke für die schöne Bewertung unseres Hotels. Wir schätzen es sehr... Die Anwendungen sind in unseren Preislisten genau so angeboten - 4 pro Tag Mo - Sa ...Team Spa&Kur Hotels Praha

Detlef Panjas
24.03.2020

Positives

Short distances, staff OK

Negatives

Food not so good
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Brigitte Lukowski
19.02.2020

Positives

Breakfast okay, something for everyone. Reception very excellent. As well as the therapies. Thanks again

Negatives

Unfortunately I can't praise the food. Simple, no taste! Would only book this hotel with breakfast. Unfortunately there is no possibility to hang out in the evening! Wine too expensive with dinner! 0.15 l = 3.80 € That's quite intense. Fl. Wine: it was pointed out that this would be very expensive. In the casino for comparison 0.75 l=12.-€
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Georg Berg
24.11.2019

Positives

It was very good that all treatments were in-house. If the staff would learn a little from the reception staff it would be a big advantage. One employee even addressed me by name...SUPER friendly.

Negatives

Mostly unfriendly staff - excluded the reception. Very narrow for dining. The doors were very inconvenient for guests with wheelchairs
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Rafail Temirgaleev
23.11.2019

Negatives

Staff communication is only in German and, sometimes, Czech.
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Horst Stuchlik
28.10.2019

Positives

Very quiet

Negatives

Since we don't want warm food in the evening with full board, we took the cold plate. Every day there was the same sausage, the same cheese, tomatoes, cucumbers, but there was plenty of it, so a lot of it wasn't eaten. A cold buffet would be better here. I would like to complain that you can't order a parking space when you order. I can imagine that if the hotel is fully booked in the high season you won't get a parking space. I also sent them two emails but didn't get a response.
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