Reviews about Ágnes Hotel 3* (Hévíz, Hungary) for 2024 – Hotel rating and expert opinion

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Hotel Agnes

Honvéd u. 7, 8380 Hévíz
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Exceptional Reviews: 22
9.4
10
overall rating
10.0
10
treatment rating

references

Elke S.
07.10.2024

Positives

very friendly and helpful. very quiet and pleasant atmosphere in the room and house. Very clean.
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Vladimir D.
11.12.2023

Positives

cozy, comfortable
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Vasily S.
02.09.2023

Positives

We had a GREAT rest. We were in Agnes from 08/26/2023 to 01/09. 2023. Nice place, quiet, friendly staff. A representative of Sanatoriums Lajos, who speaks Russian well, was present at the check-in. Infrared sauna, swimming pool, jacuzzi. Everything is fine. We would like to especially note the excellent work of the masseuse Esther. The general massage performed by her was at a high professional level. I would also like to note the work of the staff at the reception desk; all mail that came to our email without any reminders from us was immediately printed and handed over to us.

Negatives

NO.
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Ilona S.
22.07.2023

Positives

Everything was great. Thank you.
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Natalya V.
13.10.2022

Positives

A wonderful, comfortable and beautiful hotel on a quiet, picturesque street a stone's throw from the main street of the town. Lovely room, wonderful view from the balcony. Excellent breakfast in a cozy restaurant on the 1st floor. My husband and I really enjoyed everything. It’s a pity that the pool was not working due to some problems, it is very beautiful. We received such a massage that we remembered expensive massage parlors in Thailand: the masseuse at Agness is top class. Thank you and THANK YOU again!
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Alla S.
02.11.2021

Positives

We rested in September 2021, at the beginning we were a little disappointed - the interior was a bit old and the mattresses were very hard (in our opinion), but at our request they brought us thick foam mattresses and the problem was solved quickly, it was comfortable, we got used to the interior, and these are all little things compared to Pros - very quiet, wonderful pool, in the cold months you need to think about it, sauna, jacuzzi with hot water. Among the procedures we had a massage, underwater massage and mud applications - everything was excellent. Great staff. Wi-Fi in the room is good, there were no problems. We had a great time and are planning to return here again in the spring.
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Nadiia H.
14.10.2021

Positives

Good holiday experience, wonderful swimming pool, cozy town, warm lake. Very qualified staff (especially nurse Esther). It is a little inconvenient to have lunch and dinner outside the hotel, but in the restaurant everything is very tasty and very large portions and sufficient choice from the set menu
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Leonid G.
26.09.2021

Positives

very nice staff, swimming pool, jacuzzi and sauna, kitchen in the room.

Negatives

Half board was guaranteed, but upon arrival at the hotel it turned out that the hotel only provides breakfast. The next day, a representative of the "sanatorium" ensured that dinner was delivered to the hotel.
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Tatiana B.
13.09.2021

Positives

The hotel is located very well, 350 m from the pedestrian zone of the city, on a quiet green street. Has a wonderful swimming pool, jacuzzi and sauna. The staff is very responsive, always ready to understand and help you. They communicate poorly in Russian, but they called a translator and we discussed all the questions, the rest of the communication was through Google translator, we understood each other. The rooms are spacious, with a nice balcony, there is a small kitchenette with an electric stove, kettle, and dishes. The beds are comfortable, the bed is clean, 5 towels, bathrobe. Breakfast is a buffet at the hotel, and lunch in a restaurant with a voucher - this can be considered a minus, or it can be considered a plus. The hotel does not smell of food and the restaurant is located in the center of the town on the road to the lake. It was convenient for me. And, of course, the most important thing is the lake, a beautiful, healing, thermal lake. Words cannot describe it, you must visit it. I will recommend my friends to stay at the hotel.

Negatives

Small treatment base - mud treatments and massage. There is underwater massage, the rest of the rooms were not working, thermal water was not supplied. And of course there is a language barrier.
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Elena P.
13.09.2021

Positives

Nature, silence, beauty, friendly people, wonderful staff and guide from Sanatoriums. We felt the positive effects of procedures and trips to the thermal lake. The pool is located in the hotel garden, there is a jacuzzi and a sauna, we enjoyed all of this. The location of the hotel is very convenient, in a quiet location in the city center. Small hotel, few guests. For those who love a quiet, relaxing holiday. We had a great rest and my condition improved. We took advantage of two excursions: to Tapolca to the caves and arboretum and to Sumeg. Great experience! We had a wonderful time.
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Guido M.
02.08.2020

Positives

Price performance was very good...

Negatives

No...
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Alexander T.
05.01.2020

Positives

Very nice, quiet, cozy hotel. Excellent swimming pool and sauna. Big bright room with kitchen, dishes have absolutely everything. Service - Highest score. Thank you very much to the staff.
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Victor I.
18.07.2019

Positives

Weather, nature, food, walks, swimming in the lake. Quality of accommodation, service, cleanliness. All liked it. We liked the morning walks to the lake, about 800 meters away, a 20-minute walk downhill, but it might be difficult for someone to make this way, since the way back is always uphill, albeit along a gentle slope.

Negatives

The resort pharmacies did not sell validol without a prescription! The pharmacy on the square, next to the spring, asked for a pill; my heart was bad, it was constricting, but I forgot Validol at the hotel - they didn’t give me a prescription, they told me to bring it. According to a prescription from a European Union country, they did not sell the necessary blood pressure medicine. I recommend taking the medications you need with you.
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На.
19.04.2019

Positives

Perfect! I'm gonna give this hotel the highest score, and I'm gonna come back here again.
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София К.
16.04.2019

Positives

It's clean. Cleaning was regular, the maids were very friendly and delicate. Varied and delicious food. Good therapeutic procedures are offered.
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Виктор П.
12.04.2019

Positives

Everything was amazing! location, breakfast, hotel rooms, pool and sauna
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Константин Ф.
10.04.2019

Positives

All the staff are very nice and friendly, they always helped us with a smile and answered our questions. Nice, clean room. Great swimming pool with warm water. Good location and own parking.
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Bernd F.
31.03.2019

Positives

Great swimming pool

Negatives

The bathroom should be cleaned daily and better
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Улизавета К.
16.03.2019

Positives

Convenient spa area, although it is located in the opposite building. The staff is always ready to answer all questions and help.
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Нина К.
05.03.2019

Positives

Convenient location. Quiet, cozy, unobtrusive service. Interesting hotel design. Swimming pool 13 meters, sauna
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Eva P.
01.03.2019

Positives

Thanks to the Sanatoriums team for helping us choose a hotel! My husband and I, planning a vacation in Hungary, were looking for a hotel with spacious rooms, a spa area and, most importantly, a parking space. We were advised to stay at Agnes wanted, we had doubts, since there were no reviews about staying at this sanatorium on the website yet. We are completely satisfied with our holiday; all our wishes were taken into account when booking and we got a spacious family room with a balcony. The staff is friendly, very welcoming and caring, they even knew our dog’s name on the first day. We were pleased with our holiday, we recommend it to everyone!

Negatives

No complaints
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Petr K.
25.02.2019

Positives

Nice hotel, close to the center and the lake. There is a swimming pool and a parking space. The food is 10 out of 10, because everything is filling and very tasty. The room had a balcony, we were provided with dishes and a kettle.
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