Reviews about Sanatorija Jantarnij Bereg 3* (Jurmala, Latvia) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Jantarnij Bereg

Zvīņu iela 2, LV-2012, Latvia Jurmala
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Exceptional Reviews: 255
8.8
10
overall rating
8.5
10
treatment rating

references

Elena Jurcenoka
03.12.2020

Positives

Many thanks to the canteen staff for the fresh, tasty and varied food! Thank you for the clean bed linen 👍

Negatives

I would like to have shower caps in the room, like in all hotels, and not buy them at the reception..
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Нина Овсянникова
02.11.2020

Positives

Good heating and perfect cleanliness in the room. Very polite, responsive and caring staff.

Negatives

No telephone or alarm in the bathroom for direct communication with medical staff.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим Вас за отзыв! Будем рады видеть Вас снова!

Александр Афанасьев
26.10.2020

Positives

Thank you! This is not the first time we have rested and received treatment at the Yantarny Bereg sanatorium. And I hope we will come again! Treatment, service, nature - everything is wonderful!

Negatives

We lived in room 311. The only negative was the very uncomfortable mattresses on the beds. My back hurt very much every morning. I hope that by my next visit to the sanatorium the mattresses (or beds) will be changed.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим Вас за отзыв! Надеемся, что в следующий раз минусов не будет.

Ольга Крылова
23.10.2020

Positives

Excellent location, located in a pine forest, the sea is nearby, many thanks to the guide Galina for an interesting excursion, excellent swimming pool, good aerobics classes, there is hot and cold drinking water on the floors, cozy lounges. I will definitely come back again.

Negatives

Economy class rooms need to be tidied up, room cleaning is poor, clothes hangers in the closets need to be changed, they don’t hold anything, they’re flimsy
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Answer from Spa Hotel Jantarnij Bereg

Благодарим Вас за отзыв! Надеемся, что в следующий раз минусов не будет.

Евгений Жимолохов
21.10.2020

Positives

For the 3rd year, my son and I have been relaxing several times at the Yantarny Bereg sanatorium. Every time we have a wonderful vacation there! Everything suits us: convenient location, a beautiful spacious park near the sea, delicious food. But the most important thing in our difficult times is goodwill, cordiality and tolerance in any situation. Many thanks to this friendly staff of the sanatorium, who do everything possible and impossible to make you want to come to them all the time!
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за отзыв и преданность! Будем рады видеть вас снова!

Angelina Čerkovska
16.10.2020

Positives

All magnificent!
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Answer from Spa Hotel Jantarnij Bereg

Будем рады видеть вас снова!

Santa Šiļina
16.10.2020

Positives

It's good to have daily evening leisure time.

Negatives

We think that the cost for renting bicycles is too high.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим Вас за отзыв! Надеемся, что в следующий раз минусов не будет.

Zanna Kubanska
05.10.2020

Positives

I like it very much, I will come again
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за отзыв и преданность! Будем рады видеть вас снова!

Aleksejs Mahnovs
05.10.2020

Positives

excellent staff good food quiet calm

Negatives

A little worse than last year - treatment, food, living conditions. We will come again, but no more than 7 days.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за отзыв и преданность! Будем рады видеть вас снова!

Валентина Карпова
30.09.2020

Positives

Thank you. My husband and I liked everything. We visited you for the fifth time. Very friendly service staff. All treatment procedures are carried out competently and correctly. Good varied food. Our table 37 was served by Elizabeth and Diana. Cultural and attentive. They made sure that there was no need to wait long for the next dish, and they quickly removed dirty dishes from the table to make it convenient and comfortable. Every evening. There was an entertainment program, interesting films. Linen and towels were changed in a timely manner, the room was always well cleaned.

Negatives

There were no cons. Wait for next year
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за отзыв и хорошую оценку! Будем рады видеть вас снова!

Jadvyga Kozelo
21.09.2020

Positives

+

Answer from Spa Hotel Jantarnij Bereg

Спасибо за оценку! Ждем вас снова!

Ольга Тысятова
04.09.2020

Positives

We are from Estonia. My friend and I vacationed in your sanatorium in July. We took a package without treatment, but with food. I really liked the resort. The sanatorium is located by the sea. The staff is very friendly and there were no language barriers. The sanatorium helped us organize an individual excursion to Riga. Thank you very much for that, it was very interesting! The food is very varied, at the same time, the menu is competently compiled, taking into account the wishes of vacationers. Leisure time in the sanatorium is also well thought out: films, dance evenings. I especially liked the evenings with live music. We recommend the resort to everyone!

Negatives

did not notice.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв и хорошую оценку! Будем рады видеть вас снова!

Tatjana Gorlačiova
02.09.2020

Positives

Upon arrival at the resort we encountered problems, but the staff provided us with information and assistance. Several calls and problems were resolved (medical procedures). We checked in instantly and immediately went to lunch. The food is beyond praise. I can't even cook that well. Real jam. The room is standard, nostalgic Soviet style, laconic. The room has old but decent furniture. Comfortable mattresses on the beds. I would say orthopedic. We slept well. The doctor prescribed the procedures optimally for everyone. A repairman is coming. But the noise from the renovation did not cause any inconvenience. Entertainment programs in the evenings. Most of the vacationers are pensioners and elderly people. Extraordinary peace and quiet. Who needs what? We had a lot of rest. The forest is clean, the walking paths are comfortable, the sea is just a stone's throw away. The beach has clean white sand. Super. At this price and food, I think it's very great. We rested for a week. The rooms were cleaned 2 times, towels were changed. Friendly and helpful staff. There is a small shop in the sanatorium, so you wouldn’t have to go to Jurmala (center, Rimi and Maxim stores) to buy goodies. There were enough impressions and peace. I am very pleased, I had a good rest. And most likely I will come back here again. Special thanks to doctor Svetlana, she is a tactful and qualified specialist. Thank you Amber Coast!

Negatives

We went for relaxation and positivity. We tried not to notice the disadvantages. Oh yes! Well, if this is a minus, we really wanted a massage, but it turned out that it was just busy all the time, the massage therapists had no free windows. That's it!
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв и хорошую оценку! Будем рады видеть вас снова!

Svetlana Sapulin
26.08.2020

Positives

A very beautiful place, near the sea, a pine forest, no mosquitoes. Friendly staff, excellent food. Interesting leisure time. The dance evenings are amazing. Despite the old furniture and lack of renovation, it has apparently been clean and comfortable for many years. We visited the era of the Soviet Union.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв! Ждем вас снова!

Marina Smirnova
21.08.2020

Positives

Great location, unobtrusive and pleasant staff. Thank you.

Negatives

Old "tired" appearance of the rooms. Smell in the closets. “Nostalgia” for the 70s, it’s sad - it spoils the whole impression.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за Ваш отзыв. Санаторий планирует улучшить общий вид номеров, интерьер. Постараемся исправить все недочеты. Будем рады принять Вас еще раз.

Наталья Фрезанская
17.08.2020

Positives

Finally, the renovation of the building outside has begun, let's hope that in the near future there will be changes for the better inside the sanatorium. Well done for tidying up the foyer where the evening parties take place. The resort is very clean, thanks to the staff. It’s great that they kept things on sale, it’s very necessary for elderly people, and for others too. The food is very good, but there is very little fruit.

Negatives

The beach of the sanatorium does not meet the requirements of vacationers at all; there are not enough sun loungers for everyone. The staff says many are broken. There is no toilet near the beach, the nearest one is on the territory of the sanatorium, which is completely inconvenient. It’s high time to bring the paths in the forest area into proper shape.
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Alexey Sirotin
11.08.2020

Positives

I really enjoyed my stay at the Yantarny Bereg sanatorium. Everything was wonderful! Friendly staff, competent doctors, excellent home cooking (very tasty, thanks to the chefs!) The location of the sanatorium is exceptional! A thoughtful evening activity. I'll be happy to come again!
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв! Ждем вас снова!

Polina Poletaeva
03.08.2020

Positives

The sanatorium is located in an excellent location. It is located in a pine forest next to the sea. There are many walking paths in the forest. The nature there is amazing! Sandy beach, shallow sea, just right for children to swim. Wellness services Some of them are free and included in the package. There are also additional services that you can purchase for money if you wish. We liked the procedures. We really liked the mineral baths and mud baths, and the therapeutic group exercise. We came across a pleasant doctor and nice treatment nurses. Medical services and communication with medical staff are excellent. The sanatorium has a doctor and nurse on duty 24/7, which is also a big plus. If someone gets sick, even in the middle of the night, help is available. We liked the food. Delicious dietary food. Now, during the coronavirus period, there is no buffet. According to our observations, it is better to choose a common table rather than a specific diet. With a dietary table, the choice is between two ready-made options for breakfast, lunch and dinner, and the vacationer cannot choose individual dishes himself. In the case of a shared table, the vacationer chooses all positions himself. Room When I arrived at the sanatorium, it seemed to me that a time machine had worked. A Soviet-built sanatorium, there are still carpets in the corridors, and in the bathroom there is a sign above the socket that says “for electric shavers only.” The rooms did not appear to have been renovated since then, but for me this was not a negative, rather it added to the authenticity of the atmosphere. Since I myself no longer remembered Soviet times, I was curious to plunge into this atmosphere. The rooms are clean and comfortable (but in our room some of the sockets were loose). The sanatorium turned out to be (in a good way) a kind of museum of the Soviet era. Authentic atmosphere and, in part, authentic service. Overall, I liked it there, despite some shortcomings of the sanatorium in terms of room service and in the dining room. The medical service in the sanatorium is excellent.

Negatives

Service Sometimes notes of Soviet attitude and service slipped through - there are many of you, but I am alone. In the dining room there was confusion with our table several times - the senior waitress (no complaints about the younger girls, on the contrary, they did an excellent job!) did not keep track of who was leaving when, who ordered what, etc. One example of confusion is when six people were assigned to a table with four seats. Two of them were passing through the sanatorium for one night, and, accordingly, had the right to receive lunch and dinner on the day of arrival and breakfast on the day of departure. Thank God that we did not collide at the table and came to eat at different times. I wonder how we would divide 4 chairs between six people? Once our portions were given to those who came to the dining room before us, and then we ourselves had a problem getting food. They forgot about us, and the cooks said that they would no longer prepare the salad (like, they weren’t counting on you anymore, although this was not our first and not our last day at the sanatorium). After the showdown, they finally made us a salad. It was not our mistake, but the mistake of the head waitress, who seated too many people at the table and did not calculate the number of servings. There was also an unclear situation with disposable soap and shampoo. On the first day they were brought to our room, but then they were not delivered. When we began to find out what was the matter, it turned out that in the sanatorium it was customary to bring shampoos only on the first day (then they brought them to us again on one of the last days of our stay at the sanatorium). Due to the fact that we did not know about this feature of the service, we had to do without shampoo for a couple of days. We were not warned about this in advance, and we did not take shampoo with us. Fortunately, a local store opened a couple of days later, where we were able to buy this shampoo. In my opinion, this one-time provision of cleaning products is wrong. There are two options for solving this issue: 1. Do not provide disposable detergents, but warn about this on the website so that people take their own shampoos with them. 2. Bring these products every day or hang a shampoo dispenser on the wall, as is done in almost all hotels. Otherwise, we were satisfied with the sanatorium.
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TAISA Gluhova
27.07.2020

Positives

I really want to believe that I can visit you again on vacation. Wonderful team. Great atmosphere.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо! Надеемся увидеть вас снова!

Tatjana Mankevic
26.07.2020

Positives

I liked everything very much! The food is very good, healthy food, varied menu. The staff is simply class, friendly, attentive! I have very fond impressions from the people who work there. We received excellent advice from the doctor! Lots of procedures, mineral water. The territory is simply huge, with its own pine forest, benches, paths, the first coastline. There is an evening program, which I really liked. Disco, cinema, poetry evenings, live music, always something new and unusual. In general, everything for the soul and body. We have booked a room for next year.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв и хорошую оценку! Будем рады видеть вас снова!

Natalja KOSJKOVA
24.07.2020

Positives

I liked everything. Everything is great. I hope to return.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв! Надеемся увидеть вас снова!

Nataša Siniak
23.07.2020

Positives

Good location of the resort. Attentive staff.

Negatives

The number of procedures did not correspond to the declared quantity. Room cleaning is unsatisfactory. (Windows and balconies are not cleaned at all. There is no wet cleaning in the rooms.)
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Лариса Михайлова
21.07.2020

Positives

We visited the sanatorium for the first time and in the best summer time - from July 10 to 17, we regretted only one thing, that we only booked a week, we liked everything! Starting with the procedures, the staff (thanks to everyone!), excellent food (all dishes to choose from and in a large assortment), wonderful location (the sea is a 5-minute walk and the unique air of a pine forest). We definitely think about visiting this sanatorium more than once if possible.
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Answer from Spa Hotel Jantarnij Bereg

Спасибо за отзыв! Надеемся увидеть вас снова!

Natalja Vasiljeva
19.07.2020

Positives

Great location, pine forest, close to the sea. The staff is absolutely amazing. Friendly, responsive and highly qualified. At the appointment, the doctor was very attentive to requests and complaints. She gave many recommendations on concomitant diseases. They respond to any request. We've already been three times, and we're going again.

Negatives

The room, to be honest, is terrible! The bed is clean, no complaints. But the furniture is terrible, the organics of the room are completely beyond my concept of logic. It's high time to change everything. There are no mattress covers on the beds, in the morning we woke up without sheets, everything was crawling on the bed. When we checked into the room, everything was covered in dust, so I had to clean everything myself. During the week they never did any cleaning, just took out the trash. On the balcony, the chairs were covered with an incomprehensible layer of something white, barely scraped off. There is no place for things, only a closet in the hallway, where there is bedding and outerwear and shoes. In general, there are a lot of questions about the number. And everything else is just great.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за Ваш отзыв. Санаторий планирует улучшить общий вид номеров, интерьер. Постараемся исправить все недочеты. Будем рады принять Вас еще раз.

Tamara Kopniva
18.07.2020

Positives

Everything was fine except

Negatives

very poor state of repair, especially the balcony door lock was full. There was an unpleasant smell of urine from the closet; I kept things on a high chair. Urgently needs repairs.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за Ваш отзыв. Санаторий планирует улучшить общий вид номеров, интерьер, облагородить помещения в ближайшем будущем. Будем рады принять Вас еще раз.

Natālija Care
10.07.2020

Positives

We came to this sanatorium for the second time with the goal of relaxing and having a good time. The impressions are only positive. Excellent location of the sanatorium in a pine forest, close to the sea and tourist attractions. We visited the Kemeri National Park, trails through the Kemeri swamp, near Lake Kanieris, Lake Slokas, Šlokenbäck's estate, Jaunmoku castle, and the cinema town of Cinevilla. The sanatorium has friendly and helpful staff. The food is varied, the menu has three options. In the evenings - cinema, music evenings, dance evenings.

Negatives

Over the years, the interior of the rooms has not changed. There are a lot of different plants in the hall, but they require additional care (feeding, replanting, watering).
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за Ваш отзыв. Санаторий планирует улучшить общий вид номеров. Будем рады принять Вас еще раз.

Мария Сурикова
09.07.2020

Positives

I have been vacationing in your sanatorium regularly since 2006 and am always satisfied. The staff is wonderful, everyone, without exception, is very grateful! For the last time I would like to especially note the work of physiotherapist Mary - a specialist from God, responsible, attentive, competent at the highest level!!! Doctor Geiko Irina Aleksandrovna is very friendly and accommodating! Victoria on water treatments is simply lovely!

Negatives

The new entry and exit rules were upsetting and, one might say, spoiled our stay. Departure is at 10.00, you need to vacate your room. For physiotherapy at 9.30, to the doctor at 10.00... I tried to resolve the issue, but it didn’t work. I had to be kicked out of the room at 9.15 and leave my suitcase downstairs. The sheets are too small for the new mattress.
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Answer from Spa Hotel Jantarnij Bereg

Благодарим за Ваш отзыв и ваше замечание. Действительно правила поменялись, но при возможности, мы идем на встречу и разрешаем выезд чуть позднее. К сожалению, в Вашем случае такой возможности не было. Извините за неудобства. Будем рады принять Вас еще раз.

Marina Petrova
26.06.2020

Positives

Location of the resort, flexibility of services, library, room and bed size.

Negatives

Long registration, delayed appointments with the doctor, inconvenient opening hours of treatment rooms, expensive underwater massage, sunbeds on the beach are not disinfected (not washed). On the 6th floor they feed the birds; they climb right into the room.
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Elena Kallevig
04.04.2020

Positives

The most important advantage is the magnificent, friendly, highly professional staff, both medical and hotel. In the difficult situation of the pandemic, when the borders were closed and we could not fly home, managers Roman and Valentina and Dr. Breusova greatly supported and helped us. Special thanks to the maid Olga and waitress Elena, who encouraged us with their friendliness and smiles and tried their best to help.

Negatives

Somewhat annoying was the lack of an elevator to the first floor, where the treatment rooms for mud and hydrotherapy are located. For people who came to treat their musculoskeletal system, this is a problem. And a gentle ramp to enter the dining room would not hurt.
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Raimonds Maksims
30.03.2020

Positives

Friendly medical and service staff. I especially want to mention physiotherapist Mara Strautmane. Great location. Not a bad entertainment program in the evenings. It is very convenient that all procedures are conducted before lunch, from here there is enough free time for walks and rest.

Negatives

The building needs renovation, the windows haven't been washed in a long time. Room cleaning leaves much to be desired. The back stairs between the floors are not cleaned and buried with dead flies. The quality of food is at the level of the Soviet dining room.
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