references
Positives
I have been coming to the sanatorium for the 3rd year in a row and I like everything here, the treatment, the food and the friendly staff.Negatives
The cost gradually increases although it does not depend on you. This is a general trend.
Answer from Spa-Hotel Purkyne
Dear Lydia, thank you for your feedback. Hotel administration.
Positives
The room is clean, the staff is very friendly, the hotel location is in the city center. I was satisfied with the treatment, I especially want to thank the masseuse Zlata and the administrator Tatyana. In general, thanks to everyone. Karlovy Vary is wonderful in April.Answer from Spa-Hotel Purkyne
Dear Evgenia, thank you for such a wonderful review. Hotel administration.
Positives
We were pleased, the location is right in the center, it’s a pity that there is no parking, otherwise everything is fine, we will definitely come to this hotel again if we have the opportunity.😀👍Positives
Many thanks to the sanatorium team for the pleasure received from the treatment and recreation provided. Many thanks to the restaurant staff for the varied and tasty food, to the medical staff for their attentive attitude and treatment. I would like to express special gratitude to the hotel director for the professionally organized work of the sanatorium, sensitive and attentive attitude towards vacationers. I wish you and your entire team health and prosperity. I definitely recommend coming for treatment to this sanatorium.Answer from Spa-Hotel Purkyne
Dear Natalia, thank you for your wonderful and positive words, see you again. Hotel administration.
Positives
I have been vacationing and receiving treatment in this hotel for many years. Over the years, I have brought many of my friends on vacation to this hotel. I recommend everyone to visit it and enjoy relaxation and treatment. On my own behalf, I want to thank everyone who made my vacation enjoyable and useful. I’m always glad to come to you and see you all healthy and successful. Thank you very much again.Answer from Spa-Hotel Purkyne
Dear Lyudmila, Thank you for the wonderful review and see you again. Hotel administration.
Positives
I liked everything about the resortNegatives
For breakfasts you need a variety of sweet desserts, more pastries for dinner for tea, you can make cottage cheese casseroles for breakfast and make omelettes (instead of fried and boiled eggs). And there are a lot of lettuce leaves in salads, you can make a mix of different types of lettuce leavesAnswer from Spa-Hotel Purkyne
Dear Dina, thank you for your feedback. Hotel administration.
Positives
Very well located in the city center.Negatives
Very unfriendly nurse at the baths. Very rude, unable to listen to you. Not an attentive worker in the canteen. Poorly monitored the assortment. The coffee is always cold. The dishes are monotonous and not tasty. The fish is terribly not tasty. And in general, I rated the cook’s work as a good three.Answer from Spa-Hotel Purkyne
Dear Olga, It’s a pity that you didn’t voice your wishes on the spot. We would immediately resolve your wishes, this is always better. We want our guests to be satisfied with us. Hotel administration
Positives
Everything is wonderful! I'm satisfied and will always come back! Recommended, thank you!Answer from Spa-Hotel Purkyne
Dear Natalia, thank you for the excellent review, see you next time. Hotel administration.
Positives
The treatment is good. The room is cozy and warm. The food was ok, but for breakfast, if it was over, not everything was left. A wish: don’t skimp on products.Answer from Spa-Hotel Purkyne
Dear Valery, thank you for your feedback. Hotel administration
Positives
Wonderful staff Dana, Suzanna, Josef, Ivana, reception, maidsNegatives
Did not haveAnswer from Spa-Hotel Purkyne
Dear Tatyana, thank you for the excellent review, see you again. Hotel administration.
Positives
This is not the first time we have come to the Purkine sanatorium and are very pleased: convenient location in the center of the resort area, mineral water supplied, quiet, peaceful atmosphere, good rooms, polite staff, good restaurant.Answer from Spa-Hotel Purkyne
Dear Mahim, thank you for your feedback. Hotel administration
Positives
Everything is within walking distance, the hotel is not big, quiet.Negatives
🤷Answer from Spa-Hotel Purkyne
Dear Anzhelika, thank you for your positive feedback. Hotel administration.
Negatives
There is no parking for cars.Answer from Spa-Hotel Purkyne
Dear Sergey, thank you for your positive feedback. Hotel administration.
Positives
We rested at the Purkune hotel for the second time. As always, the attitude towards vacationers is very friendly and caring. Treatment very good, food excellent, rooms clean and comfortable. A big THANK YOU to the hotel staff for a good stay!!!! Shmerkovich family.Answer from Spa-Hotel Purkyne
Dear Tatyana, thank you for the excellent review, see you again. Hotel administration.
Positives
Many thanks to the hotel staff for a wonderful vacation! Qualified staff worked like clockwork! The employees at the reception and the night and day shifts are wonderful polite, well-mannered people, the medical staff and doctor Helena Safarikova were attentive and competent! The room was cleaned on time and with high quality, thanks also to the restaurant staff for the delicious food and good service, I was pleasantly surprised by the compliment of a glass of wine from the hotel upon arrival for dinner! We wish the hotel success and prosperity!!!!Negatives
Improve the InternetPositives
I enjoyed my stay at the hotel. I lived in a room of a better category than I booked. Very homely, cozy atmosphere, pleasant staff, very friendly and helpful. All conditions for relaxation have been created. Excellent location. Good food, room cleaning. Baths with thermal water are a miracle. A wonderful holiday. I will definitely come back to you!Negatives
Only one thing - coffee for breakfast. But you can buy it at the bar, the price is symbolic, for me this is not a minus.Answer from Spa-Hotel Purkyne
Уважаемая Олена , благодарим за позитивный отзыв . Администрация отеля .
Positives
I liked everything very much: the location of the hotel, the staff are friendly, I would especially like to note the work of the restaurant staff, The dishes are varied and delicious! Thank you very much. We will recommend to friends and acquaintancesNegatives
unfortunately, the room did not have very comfortable mattresses and pillowsAnswer from Spa-Hotel Purkyne
Dear Olga, thank you for your positive review, it’s a pity that you didn’t voice your problems during your stay at the hotel. Hotel administration.
Positives
I liked absolutely everything, the procedures were very good, polite staff, located in the city center. If I come back, it will only be here.Answer from Spa-Hotel Purkyne
Dear Nijole Ritina, thank you for the excellent rating. Hotel administration.
Positives
It was very nice that we were checked in 1 hour earlier and given lunch.Negatives
Very bad coffee for breakfast. The beds have bad, old, sagging mattresses.Answer from Spa-Hotel Purkyne
Dear Lydia, thank you for your review, it’s a pity that we didn’t mention the problem during your stay, we would have exchanged it for you. Hotel administration.
Positives
We liked everything. Thank you.Answer from Spa-Hotel Purkyne
Dear Lyudmila, thank you for the excellent rating. Hotel administration.
Positives
The location of the hotel is great! Very tasty cuisine, very pleasant staff, I would come back here again.Negatives
The bathroom towels are in a very used condition.Answer from Spa-Hotel Purkyne
Спасибо большое за Ваш отзыв . Администрация отеля .
Positives
A small but very comfortable hotel, the location is great, as are the staff.Negatives
The bathroom towels should be renewed. They are old and very worn, they spoil the image of the hotel.Answer from Spa-Hotel Purkyne
Спасибо большое Вам за подсказку , чтобы отель был лучше . Администрация отеля .
Negatives
We were accommodated on the 1st floor in room 107, during our stay we were constantly bothered by the unpleasant smell of sewage that spread throughout the room.Answer from Spa-Hotel Purkyne
Уважаемый Виктор , странно , что за всє время пребывания , Вы не озвучили ету проблему . Администрация отеля .
Positives
A lot of positive impressions from staying at Purkyně... I recommended it to all my friends! 💯Answer from Spa-Hotel Purkyne
Уважаемая Надежда , благодарим за отличный отзыв . Администрация отеля .
Positives
The staff understands Russian. Polite. caring treatment. The cooks are just super guys: they will feed the hungry day and night!Negatives
Unfortunately, I waited for the included excursion to Prague and had to pay for “not on Thursday,” although it was amazing: even in Prague I greeted the President of the Czech Republic and bought a ring with a garnet. Last year, women sat in a hotel and it was convenient to plan excursions. Anyway, next time I will only go to Purkinje, and not alone! Thank you!Answer from Spa-Hotel Purkyne
Уважаемый Вадим , благодарим за замечательный отзыв , Администрация отеля .
Negatives
No negativityAnswer from Spa-Hotel Purkyne
Уважаемая Тамара , благодарим за отличный отзыв . Администрация отеля .
Positives
Everything is very goodNegatives
No. Just a wish to diversify the dry rations on the excursion.Answer from Spa-Hotel Purkyne
Уважаемая Елина , спасибо за позитивный отзыв . Ваше пожелание рассмотрим . Администрация отеля .
Positives
.Thank you very much, I liked everythingAnswer from Spa-Hotel Purkyne
Уважаемая Любовь , спасибо за отличный отзыв . Администрация отеля .
Positives
Very cozy, pleasant hotel, wonderful staff, there was not a single negative moment during our stay. The quality of treatment procedures is excellent, massage, baths, physical therapy.Answer from Spa-Hotel Purkyne
Уважаемая Ирина , благодарим за чудесный отзыв . Администрация отеля .