references
Tatyana Matyushko
28.08.2019
Positives
I would like to say a huge thank you to all the medical staff of the hotel!!! treatment and service above all called!!! professional, conscientious and high quality!!!! special thanks to the chefs who surprised us with a delicious dinner each time in a new way. the waiters are attentive and friendly. In general, your stay and treatment at the Palace Hotel is very good and fills you with health and joy. thank you very much ❤️❤️❤️👍🏻Negatives
A double room with a double bed was booked. Upon arrival, it turned out that the hotel did not have such a bed and did not even have a double mattress!!!! there are only 2 single beds 😒. and there was also an unpleasant story with the receptionist. Stay at the hotel was paid in cash in the currency unit €. Upon check-in, we paid the entire amount in cash, and on the 4th day we were told that the quality of the 2 bills was not good?! 🤔 🧐 we were presented with banknotes, but they did not belong to us!!!!! We take a very careful approach to purchasing currency, the quality of which should not raise any doubts in anyone!!! After long conversations, the issue was closed, but we were very unhappy and were left with an unpleasant aftertaste 😨.
Cергей Зибров
24.07.2019
Positives
Good location and food.Negatives
There is practically no treatment and internet. The rooms and furniture are very old, cramped.
Олег Зибров
24.07.2019
Positives
Good food.Negatives
There is no Internet. The room is small, the furniture is falling apart from age.
NADEZDA BATUEVA
12.04.2019
Positives
We are visiting this hotel for the second year. This year we were in March, my husband and I like everything. Very high quality procedures, varied food, excellent staff work. The healing water "Aloi" is just super. When leaving, we always think to come next yearNegatives
The only negative, there are no tours in Russian language, but there is something to see in Maravia
Юрий Шемякин
01.08.2017
Positives
the hotel is excellent, the location is successful, competent and comprehensive treatment, all the procedures were done with high quality
Виктория Кожелянко
12.05.2015
Positives
Very good location, next to the hotels there is a beautiful park, though not very big, but you can walk. good attentive staff, they always helped when we asked, especially the pleasant staff at the reception. The treatment is quite decent.
Елена Любинина
27.04.2015
Positives
I would like to thank the staff of the Palace Hotel for their attentive, friendly attitude and quality service. We will definitely come again. Thank you.
кирилл задорнов
01.03.2015
Positives
We had a great rest, received excellent treatment, our health improved, and overall we got the desired effect.
Сергей Андреев
01.03.2015
Positives
I liked everything overall, especially the local mineral waters. I was able to successfully treat my bronchitis, which had become chronic. The resort is beautiful, clean air.
Марина Каминская
16.02.2015
Positives
I liked the work of the medical staff and the level of procedures. The hotel also has very adequate food, the food is really high quality. thanks to the hotel administration for good conditions for relaxation
нина самохина
07.02.2015
Positives
We were pleased with the choice of hotel, the treatment was wonderful. I really liked the resort because it was quiet. Of course, there is nothing special to see in terms of attractions, but the city is beautiful. water helps a lot.
Надежда Веротникова
05.02.2015
Positives
Thank you very much to the hotel staff for their work, attentive and good-natured attitude. we are incredibly pleased, your hotel is very good, it deserves a positive rating
Анна Шарова
23.01.2015
Positives
The sanatorium is very decent with good medical facilities. Well-mannered staff, varied food.
Irina Valyaeva
12.01.2015