references
Irina Cherepova
20.09.2019
Positives
Hotel Svoboda. Nice rooms, clean. Great location. Excellent attitude of the staff with water procedures and mud baths. Musical evenings at the hotel are nice.Negatives
Taking blood pressure is a problem. Although the hotel is mostly elderly people. Nurse only from morning to 12 o'clock. There is no machine to measure blood pressure at other times anywhere in the hotel. They suggest that a person with high blood pressure go to another Pacific hotel, but it is IMPOSSIBLE to call a nurse from the Pacific hotel to the Svovoda hotel. No massage(((Gas injections only 6 points. In other hotels they inject, for example, the knee in 3 places. But here 1 point and that’s it. NO scales in the hotel. Bar at the reception - consider it not there. Tea, coffee - problem.
Answer from Spa Hotel Labe
Уважаемая госпожа Черепова, Спасибо за ваш отзыв, мы ценим вашу похвалу за отель в целом. Медицинский персонал был предупрежден об ошибках, мы считаем, что это не повторится в будущем. Лобби-бар - к сожалению, конкретно не предупредили о том, что это было, часы работы с 10.00 до 22.00 часов и все виды напитков общедоступны. Мы считаем, что, несмотря на эти недостатки, наш отель еще раз выберет вас для отдыха. С наилучшими пожеланиями и желаю вам хорошего дня Вероника Кужеловская отдел бронирования
Alla Künnemann
18.04.2019
Positives
The hotel is located in the city center, next to the colonnade, park, singing fountains and colonnade. Made-to-order meals, varied food for breakfast, a large selection of cheeses, meat sausages, salads, etc., but everything is very tasty.
Allen Shmidt
14.04.2019
Positives
Liked everything ! Very nice hotel. Nice staff. Comfortable and clean! Thank you, we are very pleased with our stay!
Rina Kolos
05.04.2019
Positives
Great location. Delicious and filling breakfast. You can also order a complex delicious lunch and dinner. Nice bed. All liked it
Герман Денисов
05.04.2019
Positives
Excellent location in the city center. Pleasant and helpful staff at the reception and restaurant. Tasty breakfast.
Наталья Орлова
22.03.2019
Positives
Good hotel for its category! Very pleasant and competent staff, always ready to help. Great location! I recommend!
Eugen Lissaev
14.03.2019
Positives
Nice hotel, pleasant and friendly staff, excellent location, drinking springs. Only positive emotions from staying at this hotel.
Yana Gutkina
12.03.2019
Positives
This is not the first time we come here, we really like this place. attentive staff, good breakfast, excellent location
Ирина кашинина
05.03.2019
Positives
I join the positive reviews, a very attentive doctor who listened to us upon arrival and prescribed competent treatment. Quiet and comfortable in the room. Good service for this price
алла дементьева
22.06.2015
Positives
We are satisfied with the spa hotel, we received a lot of positive impressions from the resort, treatment, and excursions. We will definitely come back again.
Николай Веденеев
09.03.2015
Positives
good treatment, most procedures are carried out in another building. the room is clean, comfortable, basically we are all happy
инна горева
05.02.2015
Positives
convenient location, comfortable, good work of the hotel staff.
Леонид Вахрушев
11.01.2015
Positives
next to the colonnade the hotel is quiet, the food is good
артем дежнев
21.12.2014
Positives
value for money. service, cleanliness, regular room cleaning.
Анна Гончарова
23.11.2014
Positives
The hotel is normal, everything is up to standard, food, amenities.
михаил задорожный
16.10.2014
Positives
It’s convenient to walk from the hotel to the springs. good food, nice staff
михаил леонов
09.09.2014
Positives
Suitable mainly for living. It's good that it's close to the springs. The rooms are more or less decent.
Ольга Демидова
11.08.2014
Positives
The hotel has an excellent location. The springs are about 3 minutes walk. Quite a comfortable spa hotel with good food.
Валентина Набокова
18.07.2014
Positives
I liked the level of service. The staff does a great job. They do good procedures. The hotel is quiet and peaceful.
Елена Гришина
13.07.2014