references
Positives
Kurhotel Vltava fully corresponds to a 3-star hotel and operates as a health resort for social services in the Czech Republic. Accordingly, the main guests here are Czechs. The staff speaks German, but not always Russian. Very good massage, swimming pool, sauna. Clean, warm, breakfast and dinner buffet style. Not far from the springs 700m. During our stay there was a renovation in the water treatment department, we went to the Central Lazne Hotel. We were pleased with our vacation.Negatives
Online Portal sanatoriums.com, the Vltava Hotel page is outdated, it is necessary to change it and re-shoot the video. The hotel has 3 stars and does not offer all the listed procedures.
Answer from Spa Hotel Vltava
Dear Guest, Thank you for rating the services of the Vltava Hotel. We are very glad that you enjoyed your stay. We will pass on your comments about the website to our sales team. We look forward to your next stay. Best wishes Ing.Kubínová Klára Quality Manager
Positives
My expectations were completely met.Negatives
It was far too warm for February.Answer from Spa Hotel Vltava
Dear Mr. Kröker, Thank you for your review of the services of Hotel Vltava. We are very pleased that you were satisfied with your stay. We look forward to your next stay. Best regards Ing.Kubínová Klára Quality manager
Negatives
We cannot rate the hotel because it is closed to guests and Ukrainian refugees are currently living therePositives
Hello. It’s time to give everything at your level 5 starsPositives
I would like to express my gratitude to all the staff of the Hvezda Hotel, because we were redirected from Vltava-Berounka to the Hvezda Hotel. We didn’t regret a minute. Everything was at the highest level, all the employees were friendly and attentive. Although the situation in the country was still tense due to the coronavirus. All procedures were carried out without delays, the food in the restaurant was varied and very tasty. The room provided to us was large and comfortable, cleaning was done every day, towels were changed daily.Negatives
I did not notice a single minus, everything is beautifulAnswer from Spa Hotel Vltava
Большое спасибо за отличные отзывы, и мы рады, что вы остались довольны своим пребыванием. С уважением Jan Gemov
Positives
Thank you, I’m on vacation for the second time, I hope to come for the third time.Answer from Spa Hotel Vltava
Спасибо, госпожа Звягинцева, Мы с нетерпением ждем вашего следующего визита Хорошего дня С уважением Jan Gemov
Positives
This is the second time at this sanatorium, everything is excellent as always.Negatives
Compared to 2018, food has deteriorated.Answer from Spa Hotel Vltava
Спасибо вам за оценку, мадам Шевелева, Мы с нетерпением ждем вашего следующего визита. Хорошего дня С уважением Jan Gemov
Positives
I liked everything very much. The staff was very friendly and attentive.Answer from Spa Hotel Vltava
Спасибо за ваш отзыв, мистер Келеп Мы с нетерпением ждем вашего следующего визита. Хорошего дня С уважением Jan Gemov
Positives
We liked everything very wellAnswer from Spa Hotel Vltava
Спосибо за вашу реакцию. Мы хотели бы снова приветствовать вас в нашем отеле.
Positives
Good treatment and attitude from the staffNegatives
Poor nutrition: juice diluted with water, dry fish, tasteless side dishesAnswer from Spa Hotel Vltava
Добрый день, спосибо за реакцию на ваше проживание. Питание - сок покупим у компание, гарниры мениться каждый день. Будем очень рады , естли на будуще ети проблемы будете решить на месте с манажером.
Positives
My husband and I vacationed with you for the third time. We are satisfied with our vacation and treatment. Thank you for the excellent two-room suite! We felt at home in it. The calm, friendly atmosphere in the hotel contributes to a good rest. The staff is very attentive. This year we were received by the Russian-speaking doctor Irina. Special thanks to her, a very qualified, attentive doctor! I would like to note that this year the food in the restaurant was much better than last year.Negatives
This is not a negative, but a wish from a smoking husband. Place an ashtray (on an urn or like the one we saw near the Nové Lazne hotel) for smokers in front of the hotel. Across the road from the hotel there are several fence posts. I would like to advise that they be connected with some kind of chains so that they are like a fence. Because there is a break right away. This is for the safety of those passing by.Answer from Spa Hotel Vltava
Спосибо за реакцию на ваше проживание. Место для курящих клиентов будет решиться.
Positives
All liked it! We recommend it to everyone! We will be happy to visit this Sanatorium again.Answer from Spa Hotel Vltava
Спосибо болшое и будем очень рады приветсвоват вас в нашем Санатории.
Positives
First time in this resort. I really liked it! Good treatment, attentive staff. Friendly positive atmosphere!!! Thank you sanatoriums. com for booking a wonderful trip to Prague!Answer from Spa Hotel Vltava
Спосибо болшое. Будем очень рады приветствовать вас в нашем отелье.
Positives
In principle, everything is not bad, I didn’t like the massage. Until I thought of changing the massage therapist. It was my first time, the staff was friendly and welcoming.Negatives
It would be nice to diversify the salads and side dishes (it was the same all 19 days).Answer from Spa Hotel Vltava
Спасибо, что ответили на наше пребывание в нашем отелье. Салаты и гарниры приготивься каждый день новые. Будем очень рады приветствовать вас опять в нашем отелье и будет лущее ваше ожидание.
Positives
The meeting at Prague airport on September 1 spoiled all subsequent impressions. The list of guests to be met was on the driver’s phone, and not like all the other greeters. I didn’t know that I had to look at the phones of everyone who was in the arrivals hall. We spent about an hour looking for the one who was supposed to meet us. But even after finding the young man, our ordeal did not end. It turned out that the minibus was not working properly. It overheated every 10-15 minutes of travel, and there was nothing to replace the vehicle with, and instead of a two-hour drive to the Vltava sanatorium, it took about four. The stay at the Vltava sanatorium itself was quite expected. Treatment and nutrition are quite acceptable. Corresponded to the 4 promised stars. The journey back to the airport was quite normal. The driver is polite. The minibus drove well. Thanks for the rest. Next time I will use your services.Positives
I am very pleased with the Vltava sanatorium. It was my first time in this sanatorium and compared to others, for example, Crystal, there is no comparison. For service and treatment.Negatives
The only negative about the vacation was that upon arrival in Prague, the greeter stood somewhere at the end of the hall and the list of names did not attract attention, so there was a slight panic, and not just me. I suggest writing in capital letters the name of the site through which the tickets were purchased. But then everything worked out, thanks to the help of a gentleman from another company.Positives
Helps me a lot with my breathing problems, no more bronchiospasmsAnswer from Spa Hotel Vltava
Thank you very much. We are very pleased to welcome you again in our hotel.
Positives
Excellent treatment as always! Accommodation too. The room did not have a balcony, but it was spacious.Negatives
This time the food was not up to par. Not enough salads and fruits. Sliced vegetables were served on the second dayNegatives
Monotonous menu, bad coffee, very small number of gas injections in one procedure, in comparison with other sanatoriumsPositives
Nice room, good and attentive doctor, sufficient range of treatment procedures, no queues anywhere, all treatments were carried out at a time convenient for us, very friendly staff throughout the hotel.Negatives
During the transfer we were taken through Karlovy Vary (an extra detour), the smells from the kitchen in the morning along the entire walk from the hotel to the colonnade (also drawn into the room), the smell from smokers at the entrance drawn into the hotel lobby and into the room.Positives
Nice resort, had a good rest, everything was very clean and beautiful.Negatives
There is no even paid parking, the food is not very good, sometimes they give you food that you didn’t finish yesterday, the same with saladsAnswer from Spa Hotel Vltava
Добрый день, Vitaliy Ostrovskyy Благодарим Вас за оставленный отзыв. У нас только 4 парковочных места – это за оплату 100,- крон в день. Или можно автомобиль поставить в парковочный дом, это 800 метров от отеля. По поводу питания, Ваши замечания переданы менеджеру по питанию и главному повару. Салаты и еда приготовляюся каждый день. Жаль, что Вы не обратились к нам сразу, мы бы устранили эти недостатки еще во время Вашего пребывания С уважением, Отель Влтава
Positives
very warm pool, the rooms are always clean. Clean air, quiet and peaceful surroundingsNegatives
The food is sour, they cook for two or three days from the same products, fresh vegetables are mixed with the sour ones. The millet porridge was rotten. Consultation with a doctor is purely a formality. The staff is sometimes rude. We bought tea for lunch and dinner, the first days they sold us the tea that should be given free of charge. They gave me chicken legs but it said chicken breasts. Hotel Vltava -Berounka does not deserve 4 stars. I really liked the resort, I will come again, but not this hotel.Answer from Spa Hotel Vltava
Добрый день, уважаемый Владимир Губар! Спасибо за Ваш отзыв. Хотим добавить, что салаты изготавливаются из сезонных продуктов и готовятся каждый день, и каждый день есть другой выбор. Пюре готовится каждый день-это будет обсуждаться с шеф-поваром и персоналом. Чай предоставляется бесплатно только на завтрак, а на обед и ужин клиенты могут заказать платные напитки. Надписи на блюдах будут возобновлены, обсуждены с менеджером. Жаль, что Вы не обратились к нам во время пребывания.