references
Elena Mishkarudnaia
05.03.2024
Positives
Polite staff, always ready to resolve any issue. Very good food: there is always fish and meat, everything is tasty and varied. Thank you very much Sanatorium: it’s easy to book, this is not the first time we’ve used your services, we’ve never had any problems.Negatives
The hotel is very “tired”, it’s time for some renovations. Room cleaning consists of changing towels and making the bed. During the week the linen was changed once, in a 4* it seems they should change it more often. But this did not spoil our holiday!
Liuba Pruteanu
12.01.2023
Positives
Precious properties of water and beautiful nature.
Анна Баурис
14.07.2022
Positives
Rested with a friend in the hotel Zagreb, only positive impressions! Clean, comfortable, delicious food, varied menu and helpful staff. Thanks everyone. Looking forward to coming back here
Inna Liberman
14.07.2022
Positives
We are satisfied with the treatment, the procedures were carried out so carefully and professionally that we feel great when we return home. The resort is very well maintained, the rooms are clean and fresh. The view from the window and the fresh air were great.
Elena Ilchenko
14.03.2022
Positives
Excellent location of the hotel, in close proximity to the medical center and the pump room with mineral water, the possibility of using an underground passage from the Hotel building. Attentive staff recommends procedures in accordance with your condition, and not just for the sake of it. Everything is super, I hope to come back and continue treatment, I recommend it.
Vasile Bunici
17.02.2022
Positives
We had great rest!Negatives
Room cleaning is not very good! The rooms are old and need renovation especially the plumbing!
ANNA BALITSKAIA
09.01.2022
Positives
Convenient location of the hotel, friendly staff in the spa center. Delicious and varied foodNegatives
Unfortunately, the hotel bars were not open in the evening. There was no music or entertainment. Also the room has very old plumbing.
Irina Nikolaeva
08.01.2022
Positives
Good walking paths. The weather was very good.Negatives
There is no entertainment program in the evening, even cafes are not open☹️ There were no excursions either. You can die of boredom. The rooms are very old, especially the plumbing. The carpet on the floor is all stained and dirty. In the early days, the linen was the old yellow color. Horror! Old-style keys with a huge keychain, it’s inconvenient! There is no peephole in the door!
Serik Tokalov
17.11.2021
Positives
As always, Rogaska pleased us with both the weather and the people! Thank you!Negatives
We didn’t plan our vacation correctly and didn’t take into account that the PCR Laboratories are not open in Rogaska on weekends. We had to leave for Ljubljana a day earlier for PCR analysis
Roman Kravtchenko
18.09.2021
Positives
Location, water, air, peopleNegatives
Expensive, boring
Ольга Волок
02.04.2020
Positives
Good afternoon Good location of the hotel.Negatives
You are wrong. Unfortunately we had to leave the hotel due to coronavirus on March 13th. Payment for rest and treatment was made until March 19 inclusive. We sent a letter to sanatoriums.com for a refund. Please confirm our departure from the Zagreb Hotel on March 13th..
Олег Николаевич Нефедов
25.03.2020
Positives
I liked everything very much. We discovered a new medical resort for ourselves, which we hope to visit again.Negatives
It’s a shame that the coronavirus prevented me from completing the full course of treatment.
VITALY LOSHCHEV
05.03.2020
Positives
Only positive impressions. This applies to all aspects of your stay at the resort. We have been to Rogaska for the third time and will gladly go again.
Елена Бурхель
25.01.2020
Positives
Thank you so much for the great job!!! You are the best!!! Good luck and prosperity to your company!Negatives
No .
Елена Славникова
07.12.2019
Positives
My husband and I vacationed in November 2019 at the Zagreb Hotel. This is not the first time we have used the services of our favorite operator Sanatoriums. Both the holiday in Zagreb and the service from Sanatoriums deserve the highest marks! "Zagreb" has a great location - right next to the pump room. We had a cozy, recently renovated spacious room. The restaurant has excellent cuisine. Excellent SPA area! In the evenings you can relax listening to music in the café on the ground floor. Thanks to Sanatoriums, my husband and I underwent a high-quality course of treatment. I sincerely recommend the Zagreb Hotel and, guys, take tours only through Sanatoriums! Definitely, it’s more profitable and convenient! Thank you! We collaborated three times. We'll do it again in the spring! See you again! :-)Negatives
Absolutely no complaints!Answer from Spa Hotel Zagreb
Ответ от компании Санаториумс: Уважаемая Елена! Искренне благодарим Вас за оставленный отзыв и высокую оценку работы нашего сервиса! Мы очень рады, что помогли сделать Ваш отдых максимально комфортным, и у Вас остались только приятные воспоминания! Всегда рады Вам помочь в бронировании санаториев!
Leonid Ksandopulo
08.11.2019
Negatives
The Kneipp does not work, the hydromassage in the Lotus pool practically does not work either, whereas previously, in past years it worked perfectly. In terms of treatment, massages and cosmetic procedures deserve high praise
Павел Циопич
20.09.2019
Negatives
I would like to wish the Zagreb Hotel a good cook. And the manager should not skimp on clients and buy better products; during the season of tomatoes and cucumbers, you should try to find the most tasteless vegetables. We have been clients of your portal for a long time, still give us the opportunity when purchasing a package to the sanatorium ,take only breakfast.
Ludmila Kogan
18.07.2019
Positives
Friendly staff, good food, good location.Negatives
The air conditioning is weak, Caroline is on the floor.
Yitzhak Starizni
02.07.2019
Positives
Good location, service, polite staff, good food.Negatives
There is no air conditioning, the carpet needs to be replaced with a cover that can be washed. Separate fruits and baked goods into a separate meal, because it is not possible to eat everything together, there is no healthy nutrition in this, and the temptation is great.
Tatiana Verebcean
19.05.2019
Positives
I would like to thank the staff of the sanatoriums website for their quality work, responsive staff, everything was organized clearly and well, including the transfer. Thank you
Halina Tsiamnova
17.05.2019
Positives
Excellently organized transfer. Thank you..Negatives
There was a problem with double payment for accommodation... but it was resolved. .In the initially allocated room there was a strong sound from the air conditioner operating in the restaurant..but after a repeated request they were moved to another room
Ekaterina Semenko
08.05.2019
Positives
I stayed at the Zagreb Hotel alone in a double room, the room was large, clean, comfortable bed, TV worked well. The windows faced the forest, the air was clean and intoxicating!!! Sleeping was just wonderful. It's bad that there is no balcony or bidet.Negatives
A kettle is provided for an additional fee (20 euros for 10 days). A visit to the SPA salon turned out to be paid, 20 euros for 3 hours - a sauna, a relaxation area, an outdoor pool. The public pool (indoor) is small and when there are a lot of people staying at the hotel, it is very crowded - you can’t swim. It is generally impossible to get emergency medical care; the person on duty at the reception desk at night generally brushes off everything, no advice, no help. In general, I won’t go to this hotel again, before that I stayed at the DONAT hotel 3 times, the conditions and treatment in the Medical Center and the attitude of the staff are much better there, although it’s all a little more expensive.
Tetyana Tregub
22.04.2019
Positives
Hi! A lot of thanks to Birgitta who helped me with accommodation. The food was also very variable to all tastes. The treatment was ordinary. The hotel is placed in the heart of Rogashka Slatina, near the medical center. Thanks a lot to all personnel for their wonderful work. Many thanks to Birgitta, who helped me with the placement. The food was also very varied to suit all tastes. The treatment was normal. The hotel is located in the heart of Rogaska Slatina, next to the medical center. Many thanks to all the staff for an excellent job.
Sergei Guliaev
03.04.2019
Positives
We were there for the first time, we liked everything, thank you very much, dear Slovenians! You are very friendly, hospitable and pleasantly surprised by the fact that many speak Russian. I hope to return to your hotel again and again. Everything is wonderful, nature is a miracle!
Liudmila Komarova
01.04.2019
Positives
Excellent. I liked everything, the food and the accommodation, the nature and the weather, and especially the people. There is so much friendliness and decency in them, starting from the maids. It’s a pity I can’t name all the employees. Thank them very much
Olena Slavnikova
23.03.2019
Positives
I can sum up my stay at the Zagreb hotel succinctly: “It was GREAT!” I am immensely grateful to the excellent resource SANATORIUMS for the excellent price-quality ratio, for the clarity and correctness of the work. My husband and I have gone on vacation and treatment with this wonderful company twice already. Everything is always impeccable and at the highest level! Guys, thank you very much! I recommend you with all my heart!
VITALY LOSHCHEV
25.01.2019
Positives
The impressions from staying at the resort are very good. This applies to absolutely everything: accommodation, treatment, food, the work of all staff. Perhaps partly because January is a low season, nevertheless, the friendliness, attention, and competence of each employee certainly deserve an excellent assessment of the entire vacation and treatment. It is very important that the receiving doctor Olga is a highly qualified, friendly, attentive specialist in her field and also speaks Russian.Negatives
There is no negativity. On the contrary, Slovenia and all the people we met were very friendly. The impressions are the most positive.
Balan Serghei
02.12.2018
Positives
Compact, convenient location: hotel-medical center-restaurant-medicinal water-swimming pool. Strict adherence to the procedure schedule.Negatives
The choice of procedures is left to the patient without recommendations or explanation of the expected effects
Татьяна Зипалова
28.11.2018
Positives
Everything is wonderful. The living conditions, food and service are wonderful. I go twice a year without fail and enjoy my stay at this resort, replenish my strength and health. And when I leave, I definitely want to come back again. The staff is very attentive, friendly and conscientious.
Виктор Колесник
20.11.2018