references
Positives
I liked everything ! And the result of the procedures was excellent (I had surgery on the spine), the pain in the lower back and legs went away! I recommend!Positives
High level of professionalism of medical personnel. Very high quality procedures. The service staff does their job well. The location of the resort is excellent. Park, attractions, shops.Negatives
There are practically no cons. The only thing I didn’t really like was the desserts, it would be advisable to work on this, there are many options. But this is not so significant, the main thing is that the sanatorium staff are very polite, good-natured and do their job very well. Thanks everyone!Positives
Good afternoon, we were very pleased with our visit to this sanatorium. Everything is great! The staff is attentive, the procedures are excellent, the food is good. The pool is simply gorgeous! We would love to come again!Negatives
The only thing I wasn’t very comfortable with was the mattress, it was too hard for me. And standard rooms have two combined beds, not a double bed.Negatives
My comment that although you have a lot of foreign visitors the staff have a very little knowledge of at least the English language which is the most common language.Positives
Hello, I would like to leave a review, my husband and I really liked the staff, they were very friendly. We were very pleased with the food. The room is wet cleaned every day, the only thing is there is no internet. If we have the opportunity, we will visit this hotel again 🏨Positives
Nice facilities, especially the pool.Negatives
Not very friendly staff.Positives
great location of the hotel! close to the center. clean and well maintained hotel, comfortable room. varied food, delicious 😍 great place for a relaxing holiday!!!👍🌠 100% worth coming to relax!Positives
good medical base with a wide range of procedures. The staff works well. Good service in the dining roomNegatives
Expensive transfer. In many places they offer one way for free. The food for dinner is varied but not always tasty.Positives
Great pool. All procedures are on time and at a good level. The staff is friendly and competent! Food: large selection, delicious! Liked!!!Negatives
There is no negativity. Only positivePositives
Excellent location of the hotel. Attentive staff, professional treatment, excellent Thermalium. Varied food.Negatives
There is no negativity.Positives
Positivity only came from the poolNegatives
For this money, we only had 4 procedures per day, and the staff did not adhere to the allotted hour, finishing the procedures faster. But the Arabs have 7-8 procedures per day. Treatment in the sanatorium took in total only 1.30 a day and that’s it. This is not what we expected for that kind of money.Positives
Improved food, nice pool.Negatives
We were put in a hot room on the 3rd Floor. It was hard to stay in it, after many requests, they converted it into a nice room, although I initially asked for it when ordering. It is worth paying attention to the cleaning of the room.Positives
Quality of treatmentNegatives
Food Lack of entertainmentPositives
The sanatorium has excellent medical facilities. Nurses and doctors are attentive to patients. The food is good. We hope for an improvement in health.Positives
Very good sanatorium. The food is wonderful, a large selection of dishes, lots of salads and vegetables. Treatment is on point. The pool is simply magnificent. Every day you can be there for one hour, but you don’t need more. The town of Teplice itself is beautiful. You can always find somewhere to go. Recommended for relaxation and treatmentNegatives
Some procedures need to be asked to be prescribed. Organization of leisure time could be improvedPositives
Great location, green area. The hotel is huge, but everything is very accessible (swimming pool, treatments, food). You can go on excursions around the Czech Republic and Germany. The sanatorium itself is designed for people with real problems of the musculoskeletal system. There is no point in going here for prevention.Negatives
21 century ! A total of 10 incomprehensible TV channels. Internet only in special places (not available in rooms) In principle, Teplice itself is inferior in terms of service to Karlovy Vary and Marianske Lazne, but the prices are not lower.Positives
The beautiful location of the sanatorium, among the park area, an abundance of fountains and magnolias. Shopping centers and the central part of the city are within walking distance. Very helpful staff. A varied selection of procedures, effective treatment, cleanliness in all areas. Wonderful pools and baths. There is little entertainment, but there is an opera and a jazz club nearby. I really liked it.Negatives
There is no WiFi in the rooms, only in the common area - if you plan to combine work and treatment or watch movies in the room on the computer, this is not possible. Especially in the absence of other entertainment in the evening. One concert - in the hotel hall. I strongly recommend providing WiFi in your rooms, possibly for an additional fee.Positives
Regarding medical care and nutrition, everything is fine.Negatives
The biggest negative is the theft of money and valuables from the safe in the room. I would like to warn future patients of the sanatorium.Negatives
Lack of parking, almost no information material in German. Poor instruction and advice from reception. There was little peace and quiet during meals (plates were snatched from under your nose). There should be a discount for thermal baths and saunas for hotel guests.Positives
The food is simple but tasty. Polite staff. Clean and cozy. Excellent treatments and the pool is just super. Respect to the girls in the restaurant. Thanks to all!!!!!!!!Negatives
Unfortunately there is no internet in the roomPositives
We felt completely comfortable and relaxed for a week. You can only say positive things about the accommodation, the very good, tasty food and the treatments. The thermal bath is highly recommended.Positives
City center, everything is within walking distance, a great park for walkingPositives
I liked everything except the thermal pool.,,Negatives
The thermal pool needs renovation. There is no relaxation area and 1.5 hours at high water temperatures is not recommended and the presence of children under 5 years old is contraindicated. I’m not talking about free entry where people with certain diseases cannot be, please pay attention with respect, Dr. BykovNegatives
It is advisable to clean the room more thoroughly and provide washing and bathing products every day.Positives
Wonderful stay and treatment, friendly staff, clean. Excellent location of the hotel.Negatives
Didn't really like the dinner. No towels in the pool. You have to use what’s in the room... and there’s only one large towel per person in the room. You have to ask separately, which is not very convenient.Positives
Staying at the hotel and treatment left a pleasant impression. Everything was great! Accommodation, food, staff work... everything was smooth. Everything was carried out clearly, everything was done on time... there was no need to wait for the procedures... they were all scheduled clearly, there was no chaos , everyone is calm and friendly, friendly. Cleanliness, order in everything. If there is a need for treatment of the musculoskeletal system, then you need this sanatorium. Thermalium is simply magnificent. Thermal water is heated by nature itself in the volcanic space. Mineral jelly water is pleasant taste. The sanatorium is rich in its history. A magnificent building. A visit by famous guests implies an exquisite impression... The city of Teplice itself is in a good location, a lot of green flowers, sakura. (in May) Thank you all so much for your work! We hope for repeat visits!!Negatives
There were no negative moments.Positives
The treatment is wonderful, I feel the results after the 4th-5th day of treatment. The trip was for the fourth time and the result lasts from 6 to 10 months. I would especially like to note the work of the masseuses: Jana Spurna and L.Jezdinska give an excellent massage and with soul (special thanks to them). The work of the company "Sanatoriums" is at the highest level. They provide complete information and quickly respond to all requests and questions! de behandeling is geweldig. Ik voel de resultaten na de 4e 5e dag van de behandeling. de reis was de vierde keer en het resultaat houdt 6 tot 10 maanden aan. Ik wil vooral het werk van de masseuses opmerken: Yana Spurna en L. Jezniska geven een uitstekende massage en met een ziel (speciale dank aan hen). Het werk van het bedrijf "Sanatoria" is van het hoogste niveau. Geef volledige informatie en reageer snel op alle vragen en verzoeken!Negatives
the reception has become formal, anyone can come in without control and questions receptie is formeel geworden Iedereen kan naar binnen zonder controle en vragenPositives
My wife and I are vacationing here for the second time, the new pool was impressive, everything else remained at an excellent level. We will definitely come again. thanks to all the staff.Positives
spacibo bolchoe za lechenie i projivavanie v vachem otele.Mi ostalis vsem dovolni.Positives
Good day to all! What can I say? Yes, I liked the sanatorium itself (it should be said here, however, that it was my first time at the sanatorium, and not just on vacation). The room (147, on the second floor) was clean and comfortable, the plumbing worked properly, the windows opened and closed, thanks to double-glazed windows and solid walls, the room was quiet and the sleep was good, they came to clean it regularly - I liked everything here. The staff is also polite and positive. Many even understand Russian. I have no complaints about the food - everything was fresh and tasty. There was always a choice of dishes. Yes, indeed, before the trip I read a fair amount of negativity in the comments about the food at the hotel, but personally I was satisfied with the food (I don’t know, either the hotel management took some measures on this issue, or these comments are simply written by overly spoiled guests - I can’t imagine judge) . Tables are also cleaned promptly.Negatives
What can be said about the disadvantages?.. Well, first of all: payment via the Internet. For those who are far from this, this is somewhat problematic and inconvenient. It would be wise to consider other options here. Secondly: it should still be admitted that the water in the pool really smells of chlorine. Of course I understand; disinfection, coronavirus, etc., but after visiting the pool, even taking a shower will not save you from the smell of chlorine on your body. Of course, I would like to believe that visiting the pool was beneficial for me... Thirdly: the appointment of procedures. For some reason they are sold in packages (I found out about this before leaving Beethoven) and are not prescribed on the spot by a doctor who, in fact, certainly knows better how and how much to treat the patient. But how can I, an amateur, know in advance how many of these procedures I need? Yes, the doctor examined and listened to me carefully and obviously with knowledge of the matter. But did I have enough of these procedures? To be honest, after visiting the sanatorium, my rheumatoid arthritis (for which I came to Beethoven) didn’t really go anywhere - yes, my fingers hurt less, but the pain remained. And fourthly: massage. Anyone who has been to Thailand or Vietnam will understand me. There is no such massage in Beethoven to feel every bone. There is not even a similarity (taking into account the fact that before the massage you are also steamed for half an hour in a warm bath as a separate procedure). So listen to good advice - if you are suddenly prescribed a massage, it is better to ask to change it to another procedure that can bring you real benefits. That's probably all. Good health to everyone!Answer from Spa Hotel Beethoven
Уважаемый гость, большое спасибо за Ваше мнение. Разрешите только сказать несколько слов к дезинфекции в бассейне. В бассейне используется термальная минеральная вода прямо из източника, ее температура при поступлении из источника в бассейн 40 градусов. Микробиология воды в бассейне соответсвует самым требовательным гигиеническим нормам. По закону номер 238/2011 Сб. мы проводим периодические анализы один раз за две недели, все анализы в абсолютном порядке их можно посмотреть у директора санатория. Состав свободного хлора находится в норме и в соответствии с действующим законом: Бассейн 1 0,7 -1,0 mg/l Бассейн 2 0,5-0,8 mg/l Охладительный бассейн 0,3-0,6 mg/l Колличество хлора не может быть ниже этого лимита и концентрацию понизить не возможно. Связанный хлор в соответствии с действующим законодательством держится под лимитом 0,3 mg/l. Термалиум начало работать в конце 2018 года. Были использованы самые современные технологии. Дезинфекция производится прямо на месте при помощи технологии MIOX. С уважением, Курорт Теплице в Чехии.