Not later than 24 hours before the date of transfer, we will send you a notification about the time of departure to your hotel email address and a copy to your email specified when booking the transfer.

The price of any type of transfer at the sanatoriums.com includes hand luggage and one unit of luggage per passenger. It is allowed to transport a walker (rollerblade) as an additional unit of luggage.

If upon arrival you cannot find a driver with a sign indicating your first and last name, please call the phone numbers listed on our website.

According to international standards, the waiting time for departure of group transfer can be from 1 to 1.5 hours. But the transport department of sanatoriums.com, when distributing transfers, tries for the convenience of guests, to group flights so that the waiting time for departure from the airport is minimal.

In the Czech Republic we have our own transport service, offering transfers on comfortable cars Volksvagen Transporter 2019 (capacity 7-8 people) and minivan Reno Trafic 2016 (capacity 8 people) and Mercedes-Benz Viano (capacity 8 people). All cars are equipped with climate control, GPS navigation, all security systems. If necessary, a child car seat is provided for all age categories.

Transfers from the airport/train station to the hotel and back are paid directly to the driver. "Door-to-door" transfers from Germany to Poland and Czech Republic (and back) are payable in advance by card or bank transaction.

In the transfer booking form, click on the “From” line and a drop-down menu will appear in which you can select a departure poin. The transfer booking form is located on each resort page in the lower right corner. You can also book by clicking on the link provided on your booking confirmation. 1 day before your trip, we will send a message to the hotel’s spa reception (and duplicate it to your email) about your departure time to the airport.

Our driver will meet you at the airport lounge with a sign indicating your first and last name. If you have booked a transfer from the train station, the driver will meet you with a sign indicating your first and last name near the train carriage.

1. On the resort page on sanatoriums.com. The transfer booking form is located in the lower right corner of each resort page.
2. In the booking confirmation of the spa hotel’s, which you receive by e-mail, there is a section with links to booking a transfer.
3. On the page of each spa hotel, after the information block "Medical base" there are links to booking a transfer.

Email us at transfer@sanatoriums.com the time of arrival, number of the car, at which station you arrive, number of people, telephone number for communication and number of your reservation of the spa hotel. The cost of travel from the railway station is calculated at the price of individual transfer. We will book you a transfer and immediately after making your reservation, the confirmation will come to the e-mail address you provided in the correspondence.

If you need a transfer from the spa hotel to the railway station email us at transfer@sanatoriums.com the departure time of the train, the number of people, the telephone number for communication, in which spa hotel you are in, we will make you a reservation. The cost of travel at the price of individual transfer.

Transfers are made by vans. Prices vary depending on the distance and are calculated on the basis of the given zip code. Transfers to the Czech Republic depart on Thursdays and Sundays, to Poland - only on Sundays. Return transfers depart on Wednesdays and Saturdays from the Czech Republic and on Saturdays from Poland. This should be taken into account when booking the hotel. Please book your transfer at least one week in advance. If you have any questions, please contact us via phone number +4974328093002. If you would like to book a transfer, please enter "Germany" in the transfer search form, select your desired destination from the drop down list, enter your five digit zip code in the field that appears, then enter the date and number of passengers.

Passengers with pets are not allowed on international transfers from Germany to Poland and Czech Republic (and back). For local transfers from the airport to the hotel (and back) guests with pets are allowed, if an individual transfer is booked and animal transport regulations are observed. We advise to check the information before booking a transfer.