Reviews about Royal Geneva Hotel 4* (Truskavets, Ukraine) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Geneva

вул. Суховоля 61, 82200 Truskavets
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Average rating Reviews: 15
6.6
10
overall rating
6.0
10
treatment rating

references

Галина Головко
01.02.2022

Positives

The room is spacious and cozy. Clean bed. Comfortable orthopedic mattresses. The food in the canteen is dietary and tasty. Convenient delivery (transfer).

Negatives

Dirty, worn-out robes and towels. Only one towel is issued. Garbage is not taken out of the room. Cleaning is not carried out during a stay of three days. Cobwebs in the bathroom. Cosmetic products to be issued after comment. Saunas and baths do not work. Of those specified in the advertisement, half are working. In the pools, the scumbags are not cleaned. Fungus is everywhere in the spazone. .. Cleaning in the baths is not carried out, and there is no conversation about disinfection at all. Pity the sanatorium and the building. It's a pity that the management is angry with the people too. DO NOT RECOMMEND.
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Petru Chirtoaca
29.01.2022

Negatives

Hello, dear administrators of the Geneva sanatorium. I had the fortunate opportunity to stay, of course, for a fee in your sanatorium. A quarter of them prescribed by the gentleman did not work. The procedures that were prescribed were as simple as possible because... those that had an effect had to be paid. Often the service was simply not intended, out of all 4 water intakes only one was working, the other showed informatively that it was working but there was no water. It was very cold in the corridors in the treatment block where my wife and I caught a cold. The bed linen in the room was not changed during our stay , although we were guaranteed that it would change every 4 days.. Now about the food - the food was poorly prepared, almost every day almost every food changes during the day (nothing special was noticed). The staff treated the resting staff incorrectly, I had the feeling that I had come to their house and they should feed me in vain. There was constantly not enough food on the table, like butter, which was constantly missing, crernguste saVesela was not washed properly, often leftover food remained on the washed dishes. Tea has been like this since Soviet times, when I served it I had the feeling that I was in the 80s, there wasn’t much tea and every day the same thing.1, in addition to all this, passing by the bar, which is on the 1st floor , it also had an equally foreign smell, which was difficult to tolerate. The most visited saunas require repairs (damage to wood, poor lighting). These conditions are more imposed in order to leave the sanatorium a day earlier, because... can be tolerated. Comments made by other visitors, and I noticed that they were negative, but I had illusions that this could not be, but reality proved this to me. The room was cleaned only visually, there is a lot of dust in hidden places, the cabinets probably haven’t been wiped since then since the furniture was delivered. Dirty doors to the room and to the bathroom. The bed does not correspond to what is indicated on the website, visually it seems to be 2 people, but in fact it was assembled from 2 beds by a person who, while sleeping, constantly moves when returning, i.e. a set of beds. This room was a luxury suite. The location and building are good, but the mine in which he arrived does not cope with the location. The administration of this sanatorium needs to turn to face the visitors and not see them only phenomena and earned it. Thank you for the disastrous period you have lived, come to your sanatorium persistence in presenting negative aspects were in 10th grade.
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Елена Шевченко
19.01.2022

Positives

Good location, Promenade building, warmth, excellent SPA center, good food, own pump room in the sanatorium, heated floors in the bathroom, large balcony, live music, gym, basic treatment

Negatives

It took a long time to settle in, the room was initially destroyed, broken furniture, the lock did not open, torn curtains, they were replaced with another one, water often disappeared during procedures, there was no coffee beans and juices in the dining room (last year there was one), there was no kettle and refrigerator in the room (this happened last year), bathrobes were given out on the 4th day, during the week of stay the room was never cleaned (1 maid on 7 floors).
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Ольга Макух
08.01.2022

Positives

I liked everything, the food is tasty and varied. The spa is beautiful. The rooms are warm. Thank you for the holiday!

Negatives

I did not like the doctor from the professional side
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Евгения Пустовойт
06.01.2022

Positives

👍🙌❤️
Борис Давиташвили
21.09.2021

Positives

Treatment is good within capabilities

Negatives

there is no heating (air conditioning) (outside +3), soap (shampoo) appeared on the 4th day, linen was changed once in two weeks (after request), the telephone did not work, the door to the balcony did not lock. half of the procedures did not work, others were for a fee, the pump room in the hotel did not always work, but in the park for a fee. in the dining room, cheese, butter and sausage were brought out on snack plates and disappeared within a minute, and watermelon was awaited by people who had dined and snapped up instantly.
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Оксана Загорская
10.07.2021

Positives

I liked it very much. Super
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Екатерина Саркисова
19.02.2021

Negatives

The rooms are a bit outdated and need renovation. The dryer in the bathroom did not work, some sockets did not work, there was draft from the windows and large gaps in the doors, you could hear everything that was happening in the corridor. The SPA center also requires renovation. There weren't enough towels, there was a lot of traffic on weekends, there weren't enough sunbeds and lockers.
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Евгения Даниленко
02.11.2020

Positives

The sanatorium is in a good location, near the central pumping station, a park, and shops.

Negatives

There was no heating (the children and I slept in warm clothes and, of course, got sick), many elements in the room had not been repaired since last year (they were in last year's room), there was no light everywhere in the room. Of the two elevators, one often worked. Food was monotonous, not always healthy, there were no fruits and fermented milk products. There were no free seats for the procedure. Of the 14 proposed procedures, only 1 was recorded for a fee. Of the medicinal water in the hotel, only Naftusya was available. Such treatment and rest are not worth such money. Now you have to spend money on treatment after sanatorium recovery. We will not go to this sanatorium again!!!!!!!!
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Надежда Гусева
31.10.2020

Positives

+

Negatives

- breakfasts are monotonous, there are no fermented milk products, there is no good coffee in the restaurant, you could buy coffee machines for such a hotel - there are not enough signs for entrances and exits to the floors, you can’t find them on your own, and there are no accompanying people, - there are no evacuation plans in case of fire - not very clean in rooms for ozokerite treatment
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Василий Шишкин
09.03.2020

Positives

Spa

Negatives

Doctors are puzzled by paid treatment
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Андрей Сысоев
24.02.2020

Positives

The hotel is delightful! Comfortable and cozy rooms. The location and the view from the window. Clean room, staff who love their job, all this made our vacation unforgettable
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Марина Громова
23.02.2020

Positives

We just got back home, but we already miss Geneva. I want to write right away that we loved the hotel! We came to have a rest, so we didn't look for any flaws in repairs or food. We had a child's playground and a wonderful bedroom. There was a children's playground and a lovely spa area. The food was excellent, smorgasbord, there was a dietary menu. Good masseurs and all medical staff were smiling, punctual and very helpful. Thank you very much for a wonderful stay and we wish you much success and prosperity!
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Максим Сериков
23.02.2020

Positives

Very beautiful hotel both outside and inside. Rooms are very comfortable, quality furnishings, good plumbing. We were pleasantly surprised by the spa area, the mode is convenient for everyone, large pools, clean saunas - everything is on the level!
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Ирина Заховаева
23.02.2020

Positives

We have been staying at this hotel for four years in a row, and we are absolutely satisfied with everything. Food is excellent, not the first year we note a wide range of meat, fish and dairy dishes. We had a rest at Spa centre. From procedures very much liked mineral bath and a circulating shower. It takes 10 minutes to walk to the spring, the nature is magnificent!
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