references
Positives
Nice pool, good sauna. Cozy, beautiful restaurant, good attentive staff. Excellent honey. staff headed by Svetlana Palchik. Great massage therapist David! We have already been to Ambient 4 times. We hope not the last.Negatives
There are few closets or clothes hangers in the rooms. Lack of staff.Answer from Spa-Hotel Ambiente
Добрый день, господин Денинг, мы очень рады, что Вам понравилося. П поводу вещалок, скажите следующей раз на рецепции и Вам добавят. :
Positives
We really liked it. We'd love to come back! It was very nice.Positives
Very convenient location, luxurious rooms; beautiful view from the window and from the terrace, friendly staff. I would gladly stay again.Positives
I enjoyed the comfortable stay. Caring and polite staff, competent and attentive doctor. Some procedures could be rescheduled or changed. A big plus is free access to the pool and sauna throughout the day. During my stay, my husband had a birthday, a festive table was set in the restaurant, and he received a vase of fruit and a bottle of wine as a gift from the hotel. It was a pleasure!Positives
Very good service, excellent honey. staff.Negatives
The building requires major repairs: there are cracks in the walls, leaks in the ceiling (we lived on the last -5th floor)Answer from Spa-Hotel Ambiente
Добрый день, господин Горунов, благодарим Вас за выбор нашего отеля и позитивный отзыв. А что касается информации о капитальном ремонте здания, с этим мы не согласны. Да, понадобится освежить стены на 5-том этаже но трещин мы не нашли и само здание в таком же состоянии, как и год назад. тоесть не рушится и не чего подобного, если Вы это имели в виду. Естественно косметический осмотр нужен каждому зданию и мы также ухажуем о нашем отеле.
Positives
We were there for the first time, so it was more positive, with the exception of some moments... Doctor Svetlana is a great fellow, we received a lot of really practical advice and recommendations :) Olechka - procedures, simply lovely, sheer positivity, sunshine on her legs :) Mila - procedures and cosmetic procedures, only kindness and forethought :) The girls in the dining room - waitresses, thank you very much :) David - massage, golden hands, a great pro, but it’s a shame that we only got to see him once (the other 2 - nothing) Of the pros - quite a large swimming pool and sauna. :) Of the minuses, they work with breaks and only until 20.00, but at 19.30 they already begin to clean up and everyone seems to be leaving :( and the pool has a VERY SLIPPERY FLOOR !!!!!!!! only 3 people fell in front of me, a man very seriously injured my arm and back. Something needs to be done about this urgently!!!!!! At least throw a rubber mat near the steps, that’s where everyone falls... But in general, there was good weather, magical clean air, beauty all around, delicious food beer, overall the holiday was a success, but when was it bad to rest? We'll go again, but probably to another hotel, we'll see.Negatives
The food was boring and rarely tasty. The first week we were overwhelmed with eggplants, I love eggplants in any form, but not half-raw, and not every day for lunch and dinner, 4 dishes at a time, both hot and cold appetizers. I even got the impression that what was not eaten for lunch went on to dinner..... :( and this was not just my opinion. By the way, I never wrote reviews, but we travel for a long time and every year, but then I just wanted to.. . Porridge - liquid milk soups with 3 grains of rice or oatmeal for the whole pan, and the nameplate was porridge. But there was 2 times good semolina porridge. Pros for 2 weeks: cottage cheese - 1 time borscht is delicious - 1 time rabbit is delicious - 2 times, this is normal croissants and small buns - 1 time, okay... thin cottage cheese pie, delicious, like homemade - 1 time, I kept waiting, well, maybe they will repeat it, but alas.... and the rest of the time, the same biscuits - you get them for the whole season at a discount We bought something almost every day, fish, but with a lot of small bones, I’ve never even seen hotels prepare this before, I honestly tried to try it every time, in the hope of something edible, but again, alas... questions - they They themselves don’t see that no one eats it or they really don’t care, there were juices from the pack every morning. My husband and mother at first persuaded me that everything was not so bad, but then they gave in, and before that I thought, that my husband is an omnivore and really loves baking in any form, but as it turned out, he’s not. This is of course none of my business, but I would change the cook or the products he receives. Very slippery pool floor near the steps. on the way out you need to be very attentive and careful, 3 people fell in front of me and one seriously....Answer from Spa-Hotel Ambiente
Добрый день, господин/жа Шафер, спасибо за Ваш отзыв. Что касается скользкого пола, я еще специально переспрашивала у персонала басейна. Персонал басейна протирает полы и предупреждает чтобы гости захадили в басейн и джакузи держась за перила и не спишa. В любом басейне можно подскальзнутся и на самом деле это так и ест, если не быть осторожным. Что касается еды, мне очень жаль, что Вашей семье не понравилось. Так как многие гости в первой очереде хвалят поваров и еду. Еда с обедов не кладется на ужен, все готовится со свежих продуктов. По личному опыту могу сказать, что в других отелях 4**** был выбор по скромнее чем у нас. Будем рады если Вы всетаки к нам еще не раз вернетися. Естественно все зависит от Вас.
Positives
Thank you!! We are very pleased. We will come again!!Positives
I really liked it, the hotel is small but very cozy, clean, quiet, the staff is very polite, the food is very tasty, the hotel is located not far from the springs, a very quiet street, we will come again next yearNegatives
There's nothing negativeAnswer from Spa-Hotel Ambiente
Здравствуйте господин Баум, благодарим за Ваши добрые слова, нас это очень позитивно мотивирует. Приежайте, это самое приятное для каждого отеля, когда гости возвращаются.