references
Swetlana S.
18.10.2021
Positives
The service is at the highest level, I liked everything, I’ll be happy to come back again... thank you very much to the whole team, professional driversNegatives
the restaurant has very small tables, inconvenient time in the sauna is not very well thought out when gathering people by transport from Germany... the journey took 15 hours, due to the fact that the driver had to adhere to the exact time, although sometimes it would have been possible to get someone earlier then pick it up... it took 9 hours to get back
Answer from Spa Hotel Venus
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Evgenij F.
17.10.2021
Positives
We are very satisfied and recommend everything. Fink familyAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Vladimir I.
13.10.2021
Positives
I really liked it! Thanks to all the hotel staff for a wonderful vacation!Answer from Spa Hotel Venus
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Yantovska Y.
13.10.2021
Positives
This is our third time staying at this resort. Everything is wonderful as always!!!Answer from Spa Hotel Venus
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Tamara Y.
11.10.2021
Positives
First time in Kaprolovy Vary. I have been resting at the Venus sanatorium since 12.09. to 6.10. 2021. The location of the sanatorium is excellent, 5-7 minutes to the springs. Nearby is Dvorak Park and the Tepla River. We met and checked in without any problems! I received 38 procedures, everything was strictly on schedule, you come and they are already waiting for you. The restaurant is beyond praise! Six types of main courses, delicious soups, salads, fresh pastries, a large selection of fruits... Everything is very tasty!! In 24 days, not a single dissatisfied or unfriendly look. Thank you all for a good holiday, for the treatment, for the service! I would like to return and of course to Venus!!!Negatives
There was no negativity!Answer from Spa Hotel Venus
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Ella G.
11.10.2021
Positives
It was very nice, everything was perfect, the location of the hotel, the rooms and the very good food. We'll be back.Negatives
No negative disadvantage.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Григорий Л.
10.10.2021
Positives
Everything was just wonderful. Helpful staff, attentive health workers, varied and delicious food. Maybe it should be possible to order half a portion of main courses? Their volume sometimes goes off scale; not everyone is able to eat everything. I would be happy to repeat my holiday and treatment at the VENUS sanatorium next year (if the prices are not too steep).Negatives
No cons, just a huge plus!Answer from Spa Hotel Venus
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Sabine E.
10.10.2021
Positives
Price-reading very goodAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Annette R.
10.10.2021
Positives
Price / offer: Very goodAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Anatoli H.
09.10.2021
Positives
The food and the food were very good.Negatives
The parking lot was too far.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Irma R.
09.10.2021
Positives
We really enjoyed our stay at the hotel! Very tasty food, everything was very clean, the staff was very friendly and friendly, the procedures helped a lot! Although the hotel is located on the road, it is very quiet and you can’t hear any noise from the street! We had a good rest and will happily recommend this hotel further! I didn’t want to leave home!Answer from Spa Hotel Venus
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Rosa A.
07.10.2021
Positives
We had a very good rest and also received the most necessary procedures for our health. Very friendly and friendly staff, we were satisfied with the food 👍 everything was very tasty. I really want to come to your hotel, but as far as November and December are concerned, there are no vacancies, they offer other hotels, I would like to come to you. Best regards, Rosa A.Answer from Spa Hotel Venus
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Oleg S.
04.10.2021
Positives
We have been to Hotel Venus for the second time this year. We are very satisfied. We'd love to come back.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Sporn O.
01.10.2021
Positives
Everything is wonderful... Excellent holiday... Delicious foodAnswer from Spa Hotel Venus
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Andres R.
01.10.2021
Positives
Thank you very much, great holiday... High-quality treatment... Delicious food... Thank you, everything is fineAnswer from Spa Hotel Venus
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Eugen S.
28.09.2021
Positives
I liked it very much. The attentive attitude of the medical staff during the procedures. The food was excellent, everything was tasty and varied. The room is cleaned daily and efficiently. Thank you for a good rest and treatment.Negatives
There is no negativity.Answer from Spa Hotel Venus
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Olga S.
28.09.2021
Positives
This was our first time staying at this hotel. I liked the homely, cozy atmosphere. The staff was very friendly and friendly. Any issues that arose were resolved quickly. The food was varied and delicious. We are very pleased with the cleaning of the room. Thanks to all the staff for a good rest and treatment.Negatives
There is no negative. One positive.Answer from Spa Hotel Venus
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Klara M.
28.09.2021
Positives
I am a regular client of the Venus Sanatorium. I love to relax here. I feel goodwill and attention to all my requests. I hope to come here again next year. I especially liked Service Sanatoriums. Maximum attention and sensitivity was shown to me. I am very grateful for the wonderful attitude and help.Answer from Spa Hotel Venus
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David P.
27.09.2021
Positives
We have already vacationed twice this year, in June for 2 weeks. We liked everything so much and we decided to relax again in September. We wanted to book for the end of May next year. Well, we haven’t found a free place yet. We wouldn’t like to change our position. We are happy with everything here. So we ask you to write to us if there is free space. Thank you in advance. To all the sanatorium staff. Thank you very much, see youNegatives
Unfortunately, I have nothing bad to say, only good thingsAnswer from Spa Hotel Venus
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Olesja P.
27.09.2021
Positives
Everything was very good. The food was very tasty. Everything was fine 👍 We will definitely go there againAnswer from Spa Hotel Venus
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Lubov K.
27.09.2021
Positives
I really liked the food and the kitchen service, the tables were clean, used dishes were removed immediately. a very large selection. The calm atmosphere and friendliness are conducive to a good rest and treatment, I really didn’t want to leave.Answer from Spa Hotel Venus
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Anna K.
27.09.2021
Positives
Many thanks to all the staff!!! Everything was just wonderful.Answer from Spa Hotel Venus
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Ludmila M.
26.09.2021
Positives
Great relaxationNegatives
NoAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Alexander H.
26.09.2021
Positives
This was our first time at the hotel. Liked everything. Convenient location: in the very center, close to the springs. The friendliness of the staff, a large selection of medical and health procedures. The food is beyond praise: a large selection and excellent quality. We hope to come back here again.Negatives
NoAnswer from Spa Hotel Venus
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Эдуард К.
22.09.2021
Positives
The location of the hotel is optimal for quickly and easily reaching water sources. The rooms are comfortable. Everything you need is available. The staff works great! Particular attention to the kitchen. The food is varied and of very decent quality. Well done chef!Negatives
Only one minus... The restaurant is not very comfortable for four people to sit at one table. Especially if everyone arrives at the same time. Although there are a minority of such tables.Answer from Spa Hotel Venus
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Liudmila G.
22.09.2021
Positives
Hello, dear ones! A couple of years ago, the choice fell on the Venus Hotel by chance and now there is something to strive for and something to dream about! I can’t think of a more successful combination of all the “pluses”: the location, accommodation is very suitable for not very active “walkers” - many sources are in absolute proximity, Sadovaya Street itself is beautiful! I’m glad that the hotel itself is very compact, there is no crowding during procedures and doctor’s appointments . The entire staff does a great job! Thank you very much to everyone! Special thanks for the gift as a transfer! And endless gratitude to the government of the Czech Republic for the vouchers!!! I wish further prosperity to the hotel! Success and good luck to Sanatoriums.com - the best organizer of our treatment and stay in beautiful Karlovy Vary!!! Health and Joy to everyone!Negatives
The only thing that was not “very”: insufficient lighting in the room - for those who like to read in bed before going to bed, but since such things are rare now, this phrase is more likely for relaxation...Answer from Spa Hotel Venus
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Iryna K.
22.09.2021
Positives
Excellent location of the hotel, good staff, varied food. I would especially like to note the professional and attentive Doctor Frankova, as well as Dasha, the shift supervisor at the restaurant, who does her job perfectly. Basically everything is organized well. Excellent work by the Sanatoriums.com staff in organizing the holiday.Negatives
I would like some of the staff at the reception to be more welcoming and more helpful in resolving emerging issues, because they are the face of the hotel.Answer from Spa Hotel Venus
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Olaf K.
21.09.2021
Negatives
Some of the staff were very unfriendly when using it. In the service area the staff is nice but too hectic and too loud. Fruit at breakfast was in poor condition in places from the day beforeAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung, wir glauben, dass Sie nächstes Mal zufrieden sein werden.
Swetlana R.
20.09.2021
Positives
Thank you very much for your holiday treatment in Karlovy Vary. Everything was fineAnswer from Spa Hotel Venus
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Julia M.
20.09.2021
Positives
I liked everything, was very satisfied, the staff was very friendly and professional. Very good food, good location. Many thanks to all hotel employees!!!Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.