references
Positives
Everything was great
Answer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Everything was very good. Thank you!Answer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Everything is very good. Everything is nearby. Everyone is polite during the procedures, no queuesAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Great location. Nice personel. Would love to come againAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
We thank Sanatoriums for selecting the hotel. We were very pleased. I especially liked the location of the hotel and the attitude towards customers. We hope to return soon. We advise our friends to search for hotels on your page.Negatives
Hardly ever.Answer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
I really liked the calm and friendly atmosphere of the staff. Wishes and requests were always taken into account. I rested my body and soul. THANK YOU ALL SO MUCHNegatives
No.Answer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
We thank the staff of the Venus Hotel, everything is very well equipped and very attentive to vacationersAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Staff was very friendly, everything was clean. We felt very full, the food was delicious and there was a large selection of fruit. We will be back.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Very nice hotel, friendly staff, delicious food and health-promoting treatments! Everything was great! I'd be happy to come back! Kind regards, Brigitte LauterbachAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Almost everything was great.Negatives
Reserved with a balcony but didn't get one. Reception at the hotel said there were no comments from you. Although hotel was almost empty.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Excellent treatment, accommodation, food. The work of the staff - reception, administrators, nurses, doctors, waiters, cooks, cleaners - is at a high professional level. And no less important is the friendly attitude towards vacationers that reigns in the sanatorium. We felt warmth in the literal and figurative sense of the word. The location of the resort is also excellent, everything is within walking distance. I would also like to note the professionalism of the driver Alexey, who met us and escorted us to Prague airport. Thanks to your team for the smooth work. We hope to use your services next year and visit the Venus sanatorium again.Negatives
NoAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Excellent service from all staff, good service.Answer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Very quiet room. Ideal location!Negatives
Service in the lobby bar inadequate.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung, wir glauben, dass Sie nächstes Mal mehr zufrieden sein werden.
Positives
The Venus sanatorium is located very close to 6-11 springs, but a bit far from No. 1 (probably 800 meters). In good weather this is not a problem, if it rains it is not very pleasant, but at the entrance there is a stand with umbrellas you can use.. We asked for a room with a balcony, they gave it without any problems. The room was cleaned every day, towels were changed every other day, beds were changed every 3 days. The room is neat, with fairly new furniture. The staff is very attentive. The food in the restaurant is quite generous, the portions are large, although the dishes are not very sophisticated, more like a home kitchen or a canteen, but you definitely won’t leave hungry.. Transfer to the hotel and back to the airport, no problem, upon order at the specified time. I advise everyone to go, get treatment, relax!Answer from Spa Hotel Venus
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Positives
Music plays throughout the hotel.Negatives
The sauna is only open until 18.30.Answer from Spa Hotel Venus
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Positives
The hotel is located next to the springs, but at the same time the street is calm and very picturesque. The staff is attentive, everything is orderly and clean. I liked the treatment, there were not very many patients, no queues, everything was carried out on time. The food was varied and tasty, I liked that hot dishes were ordered the next day, and the choice was excellent. Thank you very much! We will come to you again!Negatives
I would like to add a procedure for irrigating the gums with mineral water. And there are still few channels on television in Russian, it would be good to add.Answer from Spa Hotel Venus
Спасибо за Вашу оценку. На следующей неделе будут все телевизоры в номерах заменены за новые и добавим также количество телеканалов. До скорой встречи в отеле Венус.
Positives
In general, everything has become very newAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
Great hotel, we lived in apartments, so there was plenty of space. The hotel has a small swimming pool, jacuzzi and sauna. You can relax there in the evening until 22.00. Music is playing quietly everywhere, it’s very cool! If it interferes, you can turn it off yourself. The staff is very polite.Negatives
These disadvantages did not spoil our holiday, but it would have been better not to have had them. In the apartment there are chairs with stains. Pastel linen came across with holes! (duvet cover) Some of the towels are already very shabby. There is a sink in the bathroom, one of two is full of cracks.Answer from Spa Hotel Venus
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Positives
Friendly staff, homely atmosphere, convenient access to treatments, compactly located medical area.Negatives
Very small room, cramped for two. I'm usually the only one in this situation.Answer from Spa Hotel Venus
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Positives
Excellent location of the hotel.Negatives
There are very few real healing procedures. Unlike, for example, the Thermal Hotel, real medical procedures, such as oxygen therapy, etc., are paid. Paraffin is mainly prescribed for hands and inhalations.Answer from Spa Hotel Venus
Спасибо за Ваше мнение. Хочу отметить, что в пакете лечения горантируем 17 процедур на одново человека в неделю. Все должны понять, что заказали пакет лечения, кде осмотр делает наш врач, который назначавает процедуры, которе клиенту помогут. Что есть у одново клиента, нет у другово, потому что другому надо что то другово. Кокда хотите процедуры, которе врач не назначил, потом за них надо доплатит. Надеемся, что следущий раз мы получим от Вас еще высшую оценку. До скорой встречи в отеле Венус.
Positives
I liked everything, excellent location of the hotel, close to the springs. The food is delicious and I couldn’t lose weight, everything is compact, the staff is tense, but they try to be friendlyNegatives
Be careful, very slippery bathroom, first time encountering something like thisAnswer from Spa Hotel Venus
Спасибо за Ваше мнение. Надеемся, что следущий раз мы получим от Вас еще высшую оценку. До скорой встречи в отеле Венус.
Positives
Everything was great, we are satisfied and will come backAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
good location, friendly staff, good food, clean rooms, so everything was greatAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
We were very comfortable, the double room and half board were very good, New Year's Eve was entertaining and we had a lot of funAnswer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
Good location of the hotel, everything is nearby. Purely.Negatives
No private parking. Lobby bar only until 21:00Answer from Spa Hotel Venus
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Positives
We were at the Hotel Venus for the third time, which says that we were very satisfied, especially the hotel is dog-friendly, which was very important to us.Answer from Spa Hotel Venus
Wir danken Ihnen für Ihre Bewertung. Auf Wiedersehen im Hotel Venus.
Positives
The restaurant and procedures are only a plusNegatives
The hotel sauna has a very slippery floor. We told him to put a plastic mat down. No reaction. Why wait for new injuries if you can avoid them?Answer from Spa Hotel Venus
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Positives
Delicious food, very moderately balanced without overeating. Clean and well maintained treatment rooms. Friendly staff.Answer from Spa Hotel Venus
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Positives
Overall I'm happy with my stay. Very high quality food.Negatives
The sauna is open at inconvenient hours - until 18 o'clock. I would like, on the contrary, for it to work from 18 o'clock. The result is that in the evening there is practically no one in the pool. Fitness from 1 pm? That is, you can use the exercise machine at lunchtime, after you have eaten. This is fundamentally wrong. You need to exercise in the morning. There are no normal hours in the hotel, neither at the reception desk, nor in the dining room (cafe). There is a guest book on the reception desk, but apparently no one from the administration reads itAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.
Positives
My mother and I stayed at the Venus Hotel from 12/06/2019 to 12/15/2019. We chose the hotel based on reviews from previous guests and were never disappointed. Immediately upon arrival, we were checked into a room on the first floor, which turned out to be very convenient, since we hardly used the elevator and lived close to all the treatment rooms. The main purpose of the stay was the treatment of gastritis and osteochondrosis. Our drinking regime included source No. 7 in the morning and at lunch and source No. 6 before dinner. The food at the hotel was amazing, in the first days of your stay you couldn’t stop and left the table with the feeling that you would soon turn into a ball (this is with a weight of 46 kilograms :)). Among the therapeutic procedures, paraffin mud, currents, reflex massage and gas injections helped very well, and baths (oatmeal and pearl) were also very relaxing. In a year we plan to return to Venus but for a longer period. Many thanks to the hotel staff and special thanks to the chef for such delicious and at the same time dietary food.Negatives
AbsentAnswer from Spa Hotel Venus
Спасибо за Вашу оценку. До скорой встречи в отеле Венус.