Reviews about Parkhotel Forest 4* (Marianske Lazne, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Forest

Purkyňova 190/6, 35301 Marianske Lazne
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Exceptional Reviews: 453
9.5
10
overall rating
9.4
10
treatment rating

references

Hans Günter Bauchmüller
21.04.2024

Positives

Very nice hotel, large rooms, modern bathroom, location close to the edge of the forest, friendly staff and good treatments

Negatives

Breakfast was good, lunch and dinner were not good, there was a lot of canned food and often mashed potatoes, after a few days my wife and I got vomiting and diarrhea and we felt very bad, we cut our vacation short a week early and went home. We found out from other holiday guests that they were also not feeling well and that they had the same health problem.
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Answer from Spa Hotel Forest

Thank you for your review. We will continue to improve our services. Parkhotel Forest Team.

Svitlana Huselnikova
10.04.2024

Positives

Location, excellent service from the main staff, cozy rooms, excellent restaurant, delicious food.

Negatives

There is no doctor, the procedures were prescribed by a nurse or by telephone, if you insist.
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Answer from Spa Hotel Forest

Thank you for your mark. Parkhotel Forest Team.

Lidia Borkov
01.04.2024

Positives

Small and very cozy hotel, friendly staff, thank you!
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Answer from Spa Hotel Forest

Hello dear Lydia, thank you for your assessment of our hotel. We look forward to your next visit. Team Parkhotel FOREST

Olga Fedorova
26.03.2024

Positives

Everything is very good
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Answer from Spa Hotel Forest

Hello dear Olga, thank you for your assessment of our hotel. Team Parkhotel FOREST

Helene Doroschenko-Schröder
04.03.2024

Positives

This is the third time we have spent our time at the Hotel Forest. We were warmly welcomed and given our room keys. The doctor came on the same day, on Sunday. After a conversation, he ordered our treatments. Your own wishes were also taken into account. We booked half board because we are usually out and about at lunchtime and prefer to eat somewhere else. Breakfast is so lavish... everything from muesli to beans with bacon was included and also very tasty. In the evening every day a soup is served, a small salad, a main course and a dessert. Plentiful and varied - we were full and satisfied every time. The sessions were mainly in the morning, so we had time to explore the area from 1 p.m. to 6 p.m. Since we were there during carnival week, there were always people in colorful costumes walking on the streets :) the ski lift was open and lots of snow enthusiasts came. It didn't snow, but there was still snow on the slopes and quite a bit. The miniature park is beautiful and worth seeing even in winter. The singing fountain was fenced in and out of use, but was beautifully decorated with fairy lights. The springs that are outside were all closed and winterized - that's understandable, but you have to keep that in mind if you want to travel in winter. Overall, another lovely stay in Marienbad. Thank you and see you next time
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Answer from Spa Hotel Forest

Dear Ms. Helena, thank you for your review of your stay in our hotel. We are very pleased that you were satisfied. We are looking forward to your next visit. Kind regards, Taťána Kultová

Felix Klemm
24.02.2024

Positives

Very friendly staff. Especially the service in the restaurant. Applications were good and pleasant. The spa staff were very experienced and helpful. The food was very tasty, the presentation of the plates was excellent (the eye eats too) The hotel is in a very quiet location. My wife and I really enjoyed our stay and can only recommend the hotel.

Negatives

Unfortunately, with such comfort in the room, the mattresses were very uncomfortable and hard.
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Answer from Spa Hotel Forest

Thanks for your review. Forest Hotel team

Oleg Dippel
21.01.2024

Positives

It was very cozy, the restaurant staff was just super, the concierge was super. The hotel is clean, very satisfied.
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Answer from Spa Hotel Forest

Good afternoon Oleg Dippel, thank you very much for your assessment of our hotel. Let's hope that this is not the last time you visited us. Team Parkhotel FOREST

Marina Tolstykh-Weißgerber
17.01.2024

Positives

We stayed at this hotel from December 25 to 30. Very nice staff. The food is delicious, everything is fresh, good portions. Breakfast buffet for every taste. The procedures all went well, after which we felt that it was beneficial. The only negative was it was a little boring. Since the hotel does not have a lobby or any kind of lounge so that guests can communicate with each other. But we walked a lot near the center and the colonnade. Plus, the hotel is located almost in the forest, so the air is so clean and the birds are singing and you can hear the sound of the river. Walking through the forest is a pleasure. Overall it was great. Thank you Forest.

Negatives

No
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Answer from Spa Hotel Forest

Thank you very much for your feedback, We look forward to welcoming you again. Forest Hotel team He wishes you continued health

Julia Schäfer
08.01.2024

Positives

A small, very cozy hotel in Maryiné Lazne, not far from the Colonnade. All procedures are only in the first half of the day, which gives you the opportunity to travel and see different sights.
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Lilli Gutsche
25.12.2023

Positives

Hello everyone, we were at the Forest sanatorium for the first time, but we liked that the hotel was small, calm, quiet, you can take a break from the hustle and bustle, you don’t have to run long and far for procedures, all the staff were polite. We were satisfied. We recommend it. We were there in the winter and there will be more in the summer wonderful. FOREST and fishing.

Negatives

But the Sanatorium services, especially over the phone, would like the best, fewer takers and more attentiveness to clients.
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Answer from Spa Hotel Forest

Good afternoon Dear Lilli Gutsche, thank you very much for your assessment of our hotel. Let's hope that this is not the last time you visited us. TEAM Parkhotel FOREST

Viktor Rott
03.12.2023

Positives

Friendly staff, very good and fresh food, rooms are clean and large

Negatives

The fishing rod is specified but not desired
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Answer from Spa Hotel Forest

Dear guests, thank you for your review, we look forward to your next visit with us. Your Forest Hotel team

Natalia Maz
19.11.2023

Positives

I really liked the staff; on the day of arrival, Tatyana greeted us warmly, quickly filled in and explained everything. All the women performing the procedures are very attentive, courteous, polite, and it is clear that they have extensive professional experience. The food and service in the restaurant are excellent, Irena always served us with a smile and good humor. The team was chosen competently. Thanks to all.

Negatives

This is the fourteenth time in sanatoriums in the Czech Republic, but this is the first time we have seen such a doctor’s appointment. Patients flew out of the office as if from a machine gun. There was no dialogue, apparently she was in a hurry to get somewhere. I wasn’t interested in anything other than what medications we take. I asked what procedures we wanted and that’s it. Regarding drinking chicken, the answer is you can drink everything but not exceed one liter. This was upsetting.
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Answer from Spa Hotel Forest

Dear Natalia, thank you for your rating of our hotel. We are looking forward to the next meeting with the hope that everything will be fine. Team Parkhotel Forest

egon freier
19.11.2023

Negatives

The bus trip to Prague included in the booking package was very disappointing for us 8 Germans on the bus. We were greeted by the travel companion Emilia with the words that they were in a Russian tour group and I was required to only speak Russian. Why weren't we informed about this beforehand? The city tour in Prague was fine
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Answer from Spa Hotel Forest

Thanks for your review. Parkhotel Forest Team

Heiko Ulbricht
18.11.2023

Positives

Very friendly and courteous hotel staff. Very clean hotel. Very quiet location. So great for our goal and to relax. Great breakfast and bomb dinner.

Negatives

I would have liked a hotel bar.
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Answer from Spa Hotel Forest

Vielen Dank für Ihre Bewertung. Park Hotel Forest Team.

Andreas Ritter
30.10.2023

Positives

Really very quiet location, good connections to the hiking network and the spa park. Parking is also very good.
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Answer from Spa Hotel Forest

Hello, thank you for your review and I look forward to your next visit. Team Parkhotel Forest

Nina Lazakovich
25.10.2023

Positives

Wonderful hotel💞. Wonderful people starting from the reception💞. Because these are the people who meet you and see you off. They will always help you with any questions. Renata, Tanya, Karel - you are the best. Restaurant...service, presentation, attention...beyond praise. Irenka, Kristinka, Aldrich - you rarely meet such people anywhere. The rooms are cleaned every day. The girls work conscientiously. The treatment is normal, this is not a hospital. The nurses are nice. Hotel Forest...you won't regret staying there. It’s not in vain that people return to vacation there for many years in a row💖

Negatives

Minus one, everything is good, it ends very quickly 🙂
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Answer from Spa Hotel Forest

Большое спасибо за вашу оценку, мы будем продолжать стараться, чтобы наши гости были довольны. Forest Hotel Team

Lutz Söllner
16.10.2023

Positives

Very friendly staff. It was very family-like. Everything worked out perfectly. THANKS!

Negatives

Breakfast was good. The lunch and dinner should have been more health-related (light food). It was very common. Holistic coordination would have been better.
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Answer from Spa Hotel Forest

Guten Abend, lieber Herr Söllner, Vielen Dank für Ihre Bewertung Ihres Aufenthalts in unserem Hotel. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Ich hoffe, dass Sie uns wieder besuchen. Ich wünsche Ihnen weiterhin Gesundheit! Renata Bémová Rezeption

Slawa Deitche
09.10.2023

Positives

great location, very nice staff, very cozy and clean. The food is delicious, like homemade. Thank you
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Answer from Spa Hotel Forest

Уважаемые гости, спасибо за положительную оценку нашего hotelu FOREST. Надеемся, что при возможности снова приедете к нам. Team hotelu.

Vladimir Gomberg
05.10.2023

Positives

very friendly atmosphere, friendly and attentive staff. Very satisfied; nice hotel, nice city. VG Berlin
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Answer from Spa Hotel Forest

Sehr geehrter Herr Gomberg, vielen Dank für die nette Bewertung unseres Hotels. Wir freuen uns auf Ihren nächsten Besuch. Vom Forest Hotel-Team.

Irina Quadrizius
04.10.2023

Positives

Very friendly and helpful! I will definitely go there again.
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Answer from Spa Hotel Forest

Dear Irina, thank you very much for your review and I look forward to your next visit. TEAM parkhotel FOREST

Anatolij Gerb
03.10.2023

Positives

The warmth and friendliness of the staff on the day of arrival, and throughout my entire stay at the Sanatorium! I thank the staff of Forest Spa Hotel! You are best!
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Answer from Spa Hotel Forest

Dear Anatolij Gerb, thank you for your assessment of our hotel. We look forward to your next visit.

Borys Tafipolskyi
30.09.2023

Positives

Excellent treatment and food, next to the colonnade

Negatives

There is no swimming pool, the sanatorium is located on the mountain.
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Answer from Spa Hotel Forest

Добрый вечер, Спасибо за вашу оценку. К сожалению, в отеле больше не было места для бассейна. К сожалению, местоположение указано и с этим, к сожалению, ничего не поделаешь. Желаю вам прекрасно провести время и крепкого здоровья. Коллектив отеля Форест

Larisa Vovchenko
21.09.2023

Positives

We have been vacationing at this resort for 3 years in a row and are very satisfied!
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Answer from Spa Hotel Forest

Thank you for your review and we look forward to your next visit. Team Park Hotel FOREST

Heinrich Hermann Schulte
17.09.2023

Positives

Great hotel, great location, a dream, pure relaxation, very clean hotel and really nice staff!!! We'll be back, see you soon
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Renate Kolze
17.09.2023

Positives

Very friendly and courteous staff in the hotel. The beautiful outdoor area with adjoining forest meant you could really enjoy the peace and quiet.

Negatives

If staff come to work early by car, the music should be turned off in the car before entering the company premises. At times it is so loud that it wakes you from your sleep (6:00 - 6:30). I will review the door-to-door transfer in a detailed letter in the next few days, as not everything went well on the return journey.
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Answer from Spa Hotel Forest

Vielen Dank für Ihre Bewertung. Parkhotel Forest Team.

Greta Loginskaya
08.09.2023

Positives

Friendly staff, a beautiful forest nearby, excellent air.

Negatives

Nutrition.
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Answer from Spa Hotel Forest

Спасибо за вашу оценку. Parkhotel Forest Team.

Michel Lefevre
27.08.2023

Positives

Great location, family atmosphere, excellent staff in all areas of service: administration, medical procedures, and restaurant. Many thanks to everyone

Negatives

It’s a pity that there is no hall, lobby or room where after dinner you can listen to music, talk with vacationers and even dance, especially in bad weather, and parking could have been left free
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Answer from Spa Hotel Forest

Большое спасибо за вашу оценку. Parkhotel Forest Team.

Stefan Nenno
21.08.2023

Negatives

You can't fish.
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Answer from Spa Hotel Forest

Большое спасибо за вашу оценку . Parkhotel Forest Team.

Gulnaz Budagova
19.08.2023

Positives

Everything was great

Negatives

There was nothing
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Answer from Spa Hotel Forest

Добрый день, Большое спасибо за положительную оценку, вашего пребывания в нашем отеле. Мы надеемся, что вы посетите нас снова. Коллектив Forest Hotel желает вам хорошего дня.

Tatiana Zvereva
17.08.2023

Positives

Excellent location. The windows overlooked the forest, the sanatorium next to the colonnade, i.e. with the center. Good treatment.

Negatives

Fishing was listed on the website. In reality, she was not there. It could be fixed. Unfortunately, out of 22 procedures there were only two baths. I wish there were more.
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Answer from Spa Hotel Forest

Большое спасибо за вашу оценку нашего отеля. Hotel Forest Team.