references
Anatol J.
27.01.2020
Positives
We visited in January. Only good impressions. We checked in right away.. Parking is convenient, next to the hotel. The hotel is small, cozy, clean.. The doctor saw us right away, even though we arrived on Sunday. All procedures were performed on time.. I would like to note the excellent attitude towards the guests hotel service and medical staff. When undergoing treatment procedures, there is always an atmosphere of goodwill on the part of the medical staff! I want to say a big thank you to the nurses. .Chef Andrey, thank you very much. Tasty, varied, beautiful. Rooms were cleaned daily, linen was changed every 3 days. Very attentive maid, Anechka, thank you for your work. Trips to the pool are convenient, delivery from doorstep to doorstep. I would like to say a big thank you to all the hotel staff for their hospitality and attention.. We had a great rest. There was a trip to Prague, the nurse rescheduled the procedures. So we were on time everywhere. The guide, Lenka, led the excursion in an interesting and not memorized way,Negatives
No cons..Answer from Spa Hotel Forest
Thank you for your mark. Parkhotel Forest Team
Nikolai C.
24.01.2020
Positives
The hotel has an excellent location, cozy atmosphere, the staff is very friendly, they solve all your questions at any time. I really want to come back here again. Thanks for all.Negatives
We didn't notice any negativity.Answer from Spa Hotel Forest
Thank you for your mark . Parkhotel Forest Team.
Natalia B.
08.01.2020
Positives
were in the period from 27.12. until January 3, 2020. We spent time and healed very well. The weather was just perfect. sunny and dry. We walked a lot in the forest. The roads and paths are simply wonderful. You could walk around the entire town of Mariaske Lazne from the top, the beauty from the top is simply extraordinary. The promenade is also simply wonderful for people with wheelchairs; you can drive everywhere and drink mineral water in the colonnade. The staff is also very friendly. The procedures took place at a convenient time. Everything was in the hotel, there was no need to go across the street. The rooms are bright and clean. The food in the restaurant was very tasty. Breakfast is a buffet. There was also parking for cars, so there were no problems where to park.Negatives
It is advisable that upon check-in at the hotel, the staff will escort guests to their room and familiarize them with the operation of all devices: shower, washbasin, TV, refrigerator, etc. For 3 days we could not use the shower. Even the staff themselves didn’t know how to switch the shower. And it is advisable to reconsider the issue with mattresses, they are all worn out, and in the morning your back starts to hurt. All wishes were positively received by the staff.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Inge M.
04.01.2020
Negatives
This hotel by no means deserves 4 stars. The operating staff is very friendly, but the kitchen is aimed at a specific target group and the cleaning staff is very unprofessional.Answer from Spa Hotel Forest
We will try to correct our mistakes. Parkhotel Forest Team
Anton G.
04.01.2020
Positives
Staff is very friendly and professional, rooms are large and well designed, location of the hotel is just perfect, were very satisfied with accommodation and services very good. Food was also very good, excellent. The treatments were very good and intensive. We are very satisfied and will definitely come back.
Waldemar M.
03.01.2020
Positives
We stayed in this hotel for a week. We are very satisfied with treatments. Food in restaurants tastes very tasty. We recommend this hotel.
Galina I.
29.12.2019
Positives
We have been to Maryanske Laznah more than once.....And we will definitely go again. I really liked the hotel....
Елена Б.
26.12.2019
Positives
We really enjoyed our stay and service at the Forest Hotel, but most of all the good cuisine, respect to the chefs,
Voropaev A.
24.12.2019
Positives
Very friendly and professional staff, without exception. Calm, relaxing atmosphere. Excellent cuisine. Treatment is convenient, comfortable, attentive, high quality. I would like to come again....Negatives
No negativityAnswer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Ulrike T.
22.12.2019
Negatives
The food was often almost cold, especially the side dishes such as mashed potatoes, etc.Answer from Spa Hotel Forest
Thanks for your review. We will try to eliminate our shortcomings. Parkhotel Forest Team.
Martina M.
17.12.2019
Positives
Very good location, very friendly and professional staff, clean room! Thank you!
Elena I.
09.12.2019
Positives
Very clean rooms, the treatment rooms tidy and warm. The staff (reception, restaurant, medical staff) are very nice, friendly and competent. The breakfast and dinner were very tasty, freshly prepared and had a good selection. Definitely coming back!
Людмила В.
09.12.2019
Positives
The Forest Hotel stayed for 10 days as the resort began preparing for Christmas. A very beautiful period of the year; in the morning you can find yourself in a winter fairy tale, and in the evening in a colorful autumn. The location of the hotel is very convenient in a quiet place, with access to a park area, very convenient for lovers of walking/Nordic walking and within walking distance from the central colonnade with healing water. The treatment facilities at the hotel, as elsewhere at resorts, are preventive in nature for the musculoskeletal system (lymphatic drainage of the legs, massage, gas treatments, etc.) excellent procedures in general. The medical staff (nice, friendly girls: Pavlina, Natalya and Larisa) are professionals in their field. The food is excellent, buffet with a sufficient range of dishes. Beautiful presentation of evening dishes and very tasty!!! A good tradition of Saturday gala dinners with wine. Respect to the kitchen staff!!! The rooms are spacious, clean, comfortable, professional cleaning every day, linen changed every 3 days. Thank you to all the hotel staff for your hospitality and our comfortable stay at this wonderful resort. We will definitely come back!!!! The excursion to Prague with Lenka is wonderful. Knowledgeable, professional tour guide! Thank you, beloved Prague has become closer!Negatives
One minus is the uncomfortable pillows on the beds in the rooms.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Vladimir C.
09.12.2019
Positives
Impressions about the hotel are very good. Good cuisine, helpful staff, they speak Russian. Generally a family atmosphere. All procedures go smoothly. All liked itNegatives
No shortcomings were noticedAnswer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Natalia D.
02.12.2019
Positives
The sanatorium is located in the forest. Very comfortable paths for walking, its own small well-designed area with a pond. There are rest areas, benches, a gazebo, and a barbecue area. Nice rooms, room cleaning daily. Bed linen and towels were changed 3 times. The staff of the medical department is very friendly, the procedures were carried out on time. We were very pleased with the Saturday dinners with wine and champagne and dishes from the chef. Thank you very much for this. The ticket was purchased at a discount. In general, the price-quality ratio pleased me.Negatives
Due to the lack of a sufficient number of staff (only 2 people worked one day), the procedures were carried out in a fuss, the massage therapist was not able to fully perform the procedure. Also, not all the staff have sufficient qualifications and knowledge (one nurse provided very slow and uncertain service). We encountered unpleasant problems with nutrition. Breakfast is good if you come when it opens at 8:00. A little later there are no more buns or fish, and by the end of breakfast we collect what’s left. While procedures can be scheduled throughout the morning. We received an answer to our complaints - the buns will be available tomorrow. The waiter serves the coffee, the coffee is very diluted. It would be much better if there were a coffee machine for instant coffee lovers. At dinner the same problem - if you don’t come by 18-00, then there is no choice of dishes. This is especially a problem with leaf lettuce or arugula, even with grated beets - enough for 3-4 people. All that remains are cucumbers - tomatoes with dressing or Chinese cabbage with vinegar. All dishes are heavily salted. They complained repeatedly, the next day the food was a little better, but then another cook came and again the same problems. During the first days of our stay, we were faced with the fact that there was not enough dessert. Then the situation improved - we just started coming for dinner at 18-00. Although we didn’t really want to eat by this time. It’s too bad that there isn’t even water with meals, while some other hotels offer free tea for dinner.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Сергей Д.
30.11.2019
Positives
Forest Hotel & Spa is very good. Quiet, cozy, not big and with clean rooms. First of all, it is necessary to note the excellent attitude of the hotel's service and medical staff towards guests. When undergoing treatment procedures, there is always an atmosphere of ease and friendliness on the part of the medical staff, who know their job well! I want to say a big thank you to St. nurse Paula, nurses Galina and Natasha for their professionalism and cordiality. Also a big thank you to the kitchen staff and the girl (I don’t know her name) who always cleaned up the room. You can come to this hotel more than once, although there are some negative aspects.Negatives
Negative aspects. Cuisine - often sausage, frankfurters, eggs (a huge accumulation of cholesterol). At lunch (very weak) and in the evening there are no drinks, not even boiling water!!! . Even tea, although sometimes after dinner I want to go a little gray and talk at the table with a cup of tea. But you have to pay extra for it!!! Procedures - I would recommend expanding the list of procedures, t.c. buy several devices; 1- for the musculoskeletal system, for example (plantar fasciitis), etc. 2-for the treatment of prostate adenoma, etc. 3-procedures email. Magnetic therapy is weak, which gives an insufficient therapeutic effect. 4- mud applications, could be expanded. Since o.s. Forest does not have the ability to carry out these procedures and has to look for them in other hotels with larger offers. I recommend that before choosing a hotel, you need to find out more precisely about its procedural basis, because... What is written on the page is not what you expect.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Elena K.
24.11.2019
Positives
1. Good administrative staff (all employees were responsive to requests and wishes, including night duty workers). 2. Very conscientious maid Julia. 3. I liked the medical staff. 4. Good job by waitress Alisa and cook Mihai. 5. Nice comfortable room.Negatives
1. The first 3 days of stay (until the owner arrived) there was poor nutrition: not enough food for all residents.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Werner S.
04.11.2019
Negatives
The breakfast was ok. The dinner gets a maximum of 1 star. If you weren't super punctual, there was no more meat. Noodles or rice weren't really warm. Bread and cold cuts were not offered. Dessert was served so you could only eat one portion. Ordering drinks was difficult.
Ольга С.
04.11.2019
Positives
Responsive staff. Clean rooms. Bed linen is changed frequently. The rooms are cozy.Negatives
There are no cons.Answer from Spa Hotel Forest
Thank you very much for your rating. Parkhotel Forest Team
Любовь В.
31.10.2019
Positives
Our vacation and treatment at the hotel fell in September. We were met and received very well, checked in quickly and escorted to our room. On the same day, an appointment with the doctor took place and treatment was prescribed. All procedures were performed at a strictly scheduled time, without queues or waits. We really liked it. Meals included breakfast and dinner. Since food is not the main thing for us, we can say that we were satisfied with the variety of dishes and the quality of cooking. I really liked the Marianske Lazne resort itself. Order, cleanliness, calmness, comfort, a lot of flowers and greenery, good weather accompanied us. Thank you to your company and of course to the resort for a great vacation. We recommend everyone to visit these places, and of course choose the Forest Hotel/
Waldemar H.
28.10.2019
Positives
Accommodation, food, treatment, service and even the weather - everything is on the level.Negatives
The negatives are small, so they are already forgotten.
Hartmut B.
22.10.2019
Positives
Very good value for money. Very friendly staff. Good language skills. The location was excellent - central, quiet, close to the forest.Negatives
The single room was quite dark. The floor was not laid out.
Valentina K.
08.10.2019
Positives
My husband and I arrived by car at 13:00 and were immediately put into a room. It felt like we had arrived at a relative's house. The room was very comfortable and cozy. At 17:00 the doctor received us and prescribed treatment according to our problems. We had Halbpension. We chose breakfast and lunch, which was also provided without any problems. The food was delicious. Especially lunches. Every day there was a different menu of soup, salad and one of two main courses to choose from. It was served very beautifully decorated. Special thanks to the staff everywhere for their friendly attitude both during treatment and in the restaurant and at the reception, like a homely atmosphere. I didn’t want to leave. I hope we will come here again.
Eduard K.
08.10.2019
Positives
Everything is alright. And the staff and treatment and food. Our family is very happy.Negatives
One small minus. Because we included a free excursion to Prague. Then we had to abandon some procedures. We were told either, or... And then these procedures were never performed on us, although everything was paid for. Or the procedures are scheduled from 12 to 14 o'clock and this is lunch time (which is also paid for) I had to run during half-hour breaks to get dressed, then eat and then change again and with a full belly for a massage. This is not right. The program according to procedures is incorrectly distributed or installed.
Марина С.
02.10.2019
Positives
The hotel is cozy, I liked everything very much. Especially Saturday dinners.
Юрий Д.
29.09.2019