references
Positives
the hotel is very comfortable and cozy, the food is varied and tasty, the colonnade is very closeNegatives
I have no consPositives
Very good staff at the spa. Only a few people at reception were helpful, others didn't know the answers to the questions of what's for dinner and so on. Modern spa facilities. Very spacious room with a fridge. AMAZING location - very close to the city centre and to the Kolonada.Negatives
The hotel doesn't offer trips out and have no information about them but there are plenty of places that offer tours on the main street. If you dont get in early for your meal times, you might miss out of the food options. Initially, the buffet was not topped up. this was sorted towards the end of the stay. Coffee is only available upon request.Answer from Spa Hotel Forest
Dear Alina Andriyanchik, Thank you for your comment. We take note of your comments and we will arrange correction. Sincerely, team Parkhotel Forest.
Positives
Exceptionally polite, friendly and attentive attitude of the staff at the reception, in the restaurant and balneological department, as well as the maids. Good, varied and tasty food. All around cleanliness.Negatives
The only negative is the presence of a rather steep climb when approaching the hotel (which may create difficulties for some vacationers).Positives
Overall, we are very pleased with our vacation. The hotel is located very well and offers a relaxing holiday in peace and quiet. We are very grateful to all the employees of the hotel and its medical part. You are all great fellows. We wish you success in all your undertakings. Sincerely, Galina and Efraim Glikstern.Negatives
Somewhat monotonous food.Positives
very satisfied with the staff, friendly and helpful people, ready to help in everything and give good advice. Clean, calm and cozy. If you go, then for at least two weeks, one week is a very short period of time to receive normal treatment.Positives
The best impression from the hotel staff. We have never encountered such a friendly attitude, a desire to help solve any problem, and most importantly, the absence of these problems. Observing from the side the work and interaction of the hotel owner Tatiana with the staff and vacationers, we have no doubt that she is the source of such a friendly, almost family-like atmosphere in the small but well-equipped and comfortable Forest Spa Hotel. Thank you all very much. Rita and Victor August 1-21, 2017Negatives
The disadvantages of our holiday include the lack of choice of light (dietary, dairy) dishes for dinner for people who, for health reasons, must limit their evening mealsAnswer from Spa Hotel Forest
Уважаемый Виктор Соломонов , cпасибо за Bаш комментарий. Ваши комментарии мы принимаем во внимание. Что касается комментариев о легких (диетических,молочных) блюд на ужин, Вам нужно сказать нам о своих ограничениях в питании, и мы будем рады подготовить подходящую альтернативу С уважением, команда Parkhotel Forest.
Positives
We were at the sanatorium from August 6 to August 16, 2017. We liked everything very much. Friendly people, calm, almost homely atmosphere. Quiet and calm. No fuss like in big hotels. We have something to compare with. If you are going on an excursion, you can order breakfast early. If you are late for dinner, you can also make an agreement. Every visitor is welcome here. We will go to this hotel again. Well done!Positives
This is the second year I have been staying at this hotel for a month and I would like to express my warm gratitude to the entire team, headed by Director-Manager Tatyana Sapunova. An excellent atmosphere has been created to support an excellent holiday. Special thanks to the cooks Martin and Lukasha and the waiters Milos and Jan.Positives
Attentive, friendly staff. Responsible attitude towards your work. I recommend this hotel and express my gratitude to all services. There are no cons. Liked everything. I want to go back.Positives
very friendly director Tatiana and administrators, the doctor selected the optimal course of treatment, a thorough survey about the state of health, including receiving high-quality advice on drinking water, the medical staff is simply wonderful, all procedures are on time, a calm atmosphere, professional masseuse Maria is simply wonderful , the restaurant is clean and beautiful, the buffet is quite varied, the staff is polite, neat, packed lunches are always ready in case you go on an excursion, the rooms are cleaned every day. A group transfer from the sanatoriums is very convenient to order, the meeting and the return trip went well, it’s worth ordering and you won’t regret it. Thank you! everything went well, even the weather was almost perfect! Good luck!Negatives
This does not apply to the hotel itself - it’s a fairly steep climb if you have problems with movement, but if you don’t have any, then you get used to it in three days.Positives
The staff is good, kind attitude. cleanliness and its maintenance deserve respectNegatives
treatment-proformaPositives
The hotel has a good location, very comfortable in all respects. I will recommend to friends.Negatives
The weather leaves much to be desired; we were in Lazne 6 times at the same time of year. IN my opinion, this is one of the factors reducing the number of vacationers at the resortPositives
The location of the sanatorium is simply wonderful - right outside the windows there is just a magical forest with an open-air geological museum. The paths are laid out intelligently, with many benches for resting. The colonnade with mineral water springs is 100 meters away. The hotel staff is very attentive and caring. The prices are reasonable. It was a complete positive experience!Positives
Excellent hotel, both in the forest and next to the colonnade. I liked it in every way. Homely atmosphere. wonderful hotel owner Tanyusha. Rating 100!Positives
The hotel is located in a forest area and next to the center and the colonnade. They always come to a meeting if you need to change procedures. Very friendly nurse. The hotel is new. Good budget hotel.Negatives
Not a very tasty lunch, but it’s expensive to eat in the city. The doctor doesn’t really delve into your problems; you get the impression that he doesn’t care.Answer from Spa Hotel Forest
Уважаемая Лариса Бахтиарова, благодарим Вас за Bаше мнение. Мы приняли Ваши замечания к приготовлению блюд и продолжим улучшать качество нашего сервиса. Наш врач приносит Bам извинения и сожалеет, что Bы не задали ему все интересующие вопросы в консультации с ним, он бы с радостью ответил на них. В следующий раз, пожалуйста, не стесняйтесь обращаться сразу к руководству нашего отеля, если у вас будут пожелания к питанию или лечению. С наилучшими пожеланиями, Team Park Hotel Forest.
Positives
Availability of free parkingNegatives
Terrible lunches, often overcooked dishes, there is no replacement for them, we advise you not to take full board.Answer from Spa Hotel Forest
Уважаемый Святослав Исаев, благодарим Вас за Bаше мнение. Мы приняли Ваши замечания к приготовлению блюд и продолжим улучшать качество нашего сервиса. В следующий раз, пожалуйста, не стесняйтесь обращаться сразу к руководству нашего отеля, если у вас будут пожелания. С наилучшими пожеланиями, Team Park Hotel Forest.
Positives
I was in this hotel from May 15-29, 2017. Excellent new hotel in a quiet green location. There is a forest nearby. All sources are nearby. The staff is great. Nurse Paula and other health workers are very friendly. They do their job perfectly. Breakfasts are great. I liked everything. There are no cons. I will recommend it to friends and will definitely go to the same hotel next year.Negatives
NoPositives
Very.good sanatorium.we were very.satisfied.liked very.the.service.and management.of.the.sanatorium.very convenient parking if you are in a self-driving car.everything was ok.Positives
The first time I decided to go with my husband to get treatment: he had joints, and I had kidneys. The resort is putting it mildly, for those over 50, there are practically no young people. The hotel is located in an excellent location, 5 minutes to the colonnade, forest area, pond, gazebos, in general, everything you need for relaxation. The hotel itself is new, friendly staff. The procedures and water were beneficial. There is no point in going for less than two weeks. We started to feel results only in the third week.Negatives
The food is disgusting, non-diet, salty, peppery. Therefore, if you eat, take only breakfast or, in extreme cases, lunch. I don't recommend lunch at all. I’m also not happy with the doctor, the examination is superficial, you get the feeling that he doesn’t care about you at all, they adjusted the treatment themselves.Answer from Spa Hotel Forest
Уважаемая Юлия Капран, благодарим Вас за Bаше мнение. Мы приняли Ваши замечания к приготовлению блюд и продолжим улучшать качество нашего сервиса. Наш врач приносит Bам извинения и сожалеет, что Bы не задали ему все интересующие вопросы в консультации с ним, он бы с радостью ответил на них. В следующий раз, пожалуйста, не стесняйтесь обращаться сразу к руководству нашего отеля, если у вас будут пожелания к питанию или лечению. С наилучшими пожеланиями, Team Park Hotel Forest.
Positives
I liked the organization of the transfer and booking with sanatoriums.com, thank you very much. I really like Marianske Lazne, we visited for the third time, and from the first day the body was in the mood for relaxation, sleep and well-being improved. The hotel has a friendly atmosphere, excellent staff work. The prescribed procedures were completely satisfactory, we knew what we needed, we were familiar with the list in advance, There are no mineral baths in the hotel. I really like the location of the hotel, we saw it on our previous visit when we were walking along the Goethe path in the forest. We had a very good time, we hope to come again.Negatives
There was nothing negative. The weather forecasts were a little scary, but the rains were short-lived and did not bring any particular inconvenience. There weren't many people in the room; we tried to be out in the air more.Positives
the hotel's work is positive and correctNegatives
the doctor didn’t look at the diagnoses and tests... the kitchen needs to be taken seriouslyAnswer from Spa Hotel Forest
Уважаемый Александр Чуев, благодарим Вас за Bаше мнение. Наш врач приносит Bам извинения и сожалеет, что Bы не задали ему все интересующие вопросы в консультации с ним, он бы с радостью ответил на них. В следующий раз, пожалуйста, не стесняйтесь обращаться сразу к руководству нашего отеля, если у вас будут пожелания. Мы приняли Ваши замечания к кухне и продолжим улучшать качество нашего сервиса. С наилучшими пожеланиями, Team Park Hotel Forest.