references
Positives
I would like to note the professional approach to work and the friendly attitude of the medical staff of the TB department in building 3. We also express our gratitude to the canteen staff for their prompt service and good mood.Negatives
After 15 oil baths, my husband did not experience any therapeutic effect (psoriasis, the skin did not clear up, the rashes remained virtually unchanged). 5 months earlier, in another sanatorium, in 8 baths the skin cleared 100%. We assume that “old” oil was used in the treatment. Since the main thing in the treatment of psoriasis is taking naphthalan baths, such patients should not come to this center.Positives
Everything is super organized! Service, service at the highest level! The girls (staff) are incredibly smart!Positives
The organization of the work of the management and staff of the sanatorium is aimed at obtaining a good health effect. All issues that arise are resolved quickly and in accordance with the wishes of the vacationer. Thank you for the New Year's Eve. Develop and improve. I will recommend it!Negatives
Negative attitude towards the company that books the transfer. The problems in organizing their work are very serious. I do not advise! Thank you for helping to solve these problems at the sanatorium.Answer from Health Center Naftalan
Добрый день. Ирина Шихова! Благодарим Вас за оставленный отзыв. Нам очень жаль, что возникли негативные впечатления о трансфере. Мы учтем Ваши замечания
Positives
Accommodation in building 1 from December 25, 2019 to January 6, 2020. 1. Good location, excellent area for recreation. 2. Fast WiFi in the room and in the hotel. 3. Good treatment. 4. Availability of a kettle and refrigerator in the room. 5. Good qualified doctors. 6.Negatives
1. Monotonous and poor diet. 2. Terrible audibility in the room. 3. Worn out and old plumbing in the shower. 4. It’s cold in the room, even with a very hot radiator.Positives
Polite staff! Good food! Excellent treatment. For 11 days already have a result! The rooms are clean.Positives
Everything was great. The mood is positive. Thank you!!!Negatives
We think that an additional towel is needed for taking naphthalan bathsPositives
Very good quality naphthalanNegatives
Huge audibility in cottagesAnswer from Health Center Naftalan
Уважаемый Андрей! Спасибо, что выбрали наш оздоровительный центр для своего отдыха. Приносим наши извинения за негативные впечатления
Positives
nature, weatherNegatives
treatments are not carried out on time, because of this there are many conflict situations among vacationersPositives
Only good impressions were left about the spa hotel! First of all, a beautiful, well-appointed green area. Of course... wonderful doctors and nurses!!!! Everyone does their job highly professional! Very first meets the administrator Nurana - always friendly, friendly and very beautiful girl! And no matter what the problem is, it is immediately solved in the best way. Personally, for me the food is very good and tasty, I bought only fruit. The room is spacious, light. Plumbing is not new, but functional. Very beautiful bed in oriental style, sleep a pleasure!!! And most importantly, it is a wonderful country and very good people - Azerbaijanis! Thank you all !!!! How the treatment helped, I will understand in time, and the fact that naphthalene baths work wonders is the absolute truth!!!! I wish further prosperity to the Naphthalan Health Center! All low bow and my gratitude!!!Positives
The friendly attitude of the staff and the professionalism of the doctors of the Naftalan OC, I would especially like to note the competent management and organization of the work of the sanatorium.Negatives
For its price category, the sanatorium has no comments.Positives
I really liked the treatment and accommodation, as well as the work of the staff and the location... I am happy to be here and hope to continue treatment next year.Positives
1. Quite a large package of procedures within the package 2. “Home-made” food 3. Clean air 4. Very friendly staffNegatives
1. The living room does not meet sanitation standards 2. The furniture, plumbing fixtures, and walls have a bad appearance - worn out, with signs of severe corrosion, and dirty. 3. Inadequately built system of sanitation and hygiene in some hospitals. offices.Answer from Health Center Naftalan
Благодарим за оставленный отзыв. Нам очень жаль, что вы не обратились к администратору во время вашего пребывания, мы бы уладили все недостатки. Сейчас в отеле проводится работа над улучшением номерных фондов, поэтому мы учтем все замечания и в скором времени устраним их
Negatives
Good afternoon. It all started when they gave us rooms with non-working balcony doors and windows and non-working plumbing. The numbers were changed the next day - the loading was not yet full. But the most interesting thing began when the physio department started taking people from the street without waiting in line and just taking their own people earlier, although they arrived later. If you want to go back to the past in Essr with queues and disgrace in the queue, this is the place for you. Next time I will choose another resort.Answer from Health Center Naftalan
Добрый день, Нина! Хотим сообщить, что нами была проведена проверка исправности всей меблировки и техники в номерах и улучшены условия проживания. Нам очень жаль, что Вы не обратились с замечаниями к администрации во время вашего пребывания, тогда бы мы уладили эту ситуацию