Reviews about Hotel Aqua 3* (Abano Terme, Italy) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Aqua

Viale Mazzini 11, 35031 Abano Terme
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Exceptional Reviews: 18
9.0
10
overall rating
9.0
10
treatment rating

references

Роман Дехтяр
05.10.2023

Positives

Very cozy hotel. Wonderful service, nice staff. The food is very good, large selection of dishes. The procedures were also carried out well, I felt much better
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ANATOLII VASILEV
28.11.2017

Positives

The buffet is top notch. Cappuccino to order, pastries, honey in honeycombs, a variety of fish and meat dishes. The pool is open from 8 a.m. to 11 p.m. Daily high-quality cleaning and linen change. The back pain went away on the 5th day (I’ve been suffering for a year and a half)

Negatives

I ordered 5 mud treatments. A doctor's appointment is required. About ten people were given an appointment for 6 p.m. 1.5 hour wait and only 3 chairs. The timing of the procedures is inconvenient and no concessions are made. They automatically add ozone baths to the mud, although I didn’t ask for them. Used the baths 3 times, the water was hot. I didn't see any control over the water temperature. Once they brought the freshest dirt from the street, I got a red burn mark on my shoulder. At dinner I was unpleasantly surprised by the insistence on ordering wine and water. (added to the bill, of course). Pay the bill upon departure. At reception I warned that I wouldn’t use the baths, but all 5 were included in the bill. In general, it’s difficult to figure out what it costs and what the bill will be in the end
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Vasilev Aleksei
19.11.2017

Positives

Huge pool with many hydromassage options and different water pressures in this massage. Water temperature is 30-36 degrees, colder outside, warmer indoors (November). Depth from half a meter to 1.7 meters. Massage therapists specialize in hip and hip joints, spine, shoulder joints, and neck. Everyone wears bathrobes before the pool and procedures; there is a special dark towel for procedures. Before going for the procedure, you need to see a doctor who will prescribe various prescriptions. Large buffet. For breakfast, in addition to salads, sausages, cheeses, there is also hot food. There is a juicer where you can make your own juice. For dinner, salads, soup, pasta, rice, fish. Pasta in the sense of different pasta with sauce, rice also usually with something. 6 types of ice cream. Persimmon that doesn't knit. At the reception there is a Russian-speaking girl, Ilarie, who doesn’t know all the words, but is learning. Around 6 pm there are often various wine/beer/cake tastings held at the bar. In November, the restaurant held an Oktoberfest in the evening with traditional songs, beer, knuckles, sausages, and sauerkraut. Around 4 pm, several times a week, an instructor conducts aqua gym - various exercises in the water. All letter buses from Padua go to the hotel, unlike hotels in neighboring Montegrotto. The time by bus to Padua can be from half an hour at 7 pm to 50 minutes at 8 am (pupils and students). Time to Montegrotto train station is half an hour. Bus stops are not announced. Taxi to Venice Airport via the expressway toll - 40 minutes. There is a fair near the hotel on Wednesdays from 8-00 to 13-00.

Negatives

You have to pay for water at dinner - 3 euros for a small bottle. Although one bottle can last for several dinners. At the reception desk, although they write out the time of the procedures, 4 out of 7 times it changed by 10-20 minutes. For mud treatments and thermal baths, there is a printout with the patients' correct times on the table next to the juice and water. At the mud and thermal baths, workers speak only Italian, fango - mud, bagno - bath. They will answer you in Italian about your arrival time. Because of this, and also in order to buy anything in shops and cafes, you have to learn numbers in Italian since the sellers only know 2 languages - Italian and German. As for the massage, I communicated with the Frenchman Michel in basic English. There were no disruptions to the massage schedule. The massage is short, only 30 minutes and this is for the whole body. For comparison, in Thailand a similar massage lasts 1 hour. The massage therapist simply does not have enough time to do everything efficiently. The spine and shoulders take the most time and the back is worked out well, but everything else... The thermal bath is made handicraft - just throw a frame with drilled holes into the bottom of the bath and air is supplied into this frame through a transparent garden hose, the water temperature is measured by eye, There isn't even a thermometer. For example, in Karlovy Vary, the Volker Hotel, this is a special unit where all the holes are thought out, the pressure and temperature are regulated and in addition it also turns off itself. Does a thermal bath help? Well, yes it helps. In the town itself, hotels mixed with local houses. In November, when the temperature drops, locals use coal for heating. Therefore, in the evening and at night, smog often hangs over the city, it is impossible to open the balcony door to ventilate, and swimming in the open part of the pool is not very pleasant, inhaling fumes.
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Evgeny Petrakov
28.05.2017

Positives

Quiet street 100 meters from the center of Abano Terme. Helpful staff. It looks like they gave us a double room, although there was only one. There is a beautiful view from the balcony, including the mountains. Good varied food (except for breakfast, where hot dishes include scrambled eggs and sausages). I do not undertake to evaluate the treatment.

Negatives

Wi-fi signal level is weak. In the room on the 3rd floor, the smartphone barely received the Internet, and the tablet could not even get an IP address, although on the 1st floor, near the reception, everything worked well. In the bathroom it is difficult to set up warm water, either cold or boiling water. There are no Russian channels on the TV at all, although this is more a plus than a minus. The air conditioning was not turned on in my room until the end of my stay, although the nights were quite warm. Perhaps we should have agreed on reseption.
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Светлана Любимова
20.05.2017

Positives

A very cozy hotel with a good location, comfortable accommodation, quality food.

Negatives

There were really not enough massage jets in the pool
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Nina Shukurova
18.05.2017

Positives

I received only positive impressions. I’m happy with both the food and the work of the staff, it’s nice when they smile at you, everyone is friendly, I didn’t experience a language barrier (there are Russian-speaking staff ready to help in any situation) Thank you all
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Olga Zabalueva
09.05.2017

Positives

Cozy, small, quiet hotel. The staff does a great job. These include maids, massage therapists, and administrators. The kitchen is above all praise! Varied, high quality, prepared with love. You feel at home in a family atmosphere, where you are welcome and everything is done to make you have a good rest. I would like to wish all the employees good luck and good clients.
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Галина Алехина
06.10.2016

Positives

The main purpose of the trip was mud therapy, which we were provided with in full. very satisfied with the work of the medical staff.
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елена кушнирская
25.09.2016

Positives

small hotel, quite cozy. the staff works great, there are not too many people, every guest receives complete attention.
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Игорь Киянов
22.09.2016

Positives

very polite staff the food is top notch you can stay in the pool until late
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Анна Саламова
19.09.2016

Positives

varied food, very tasty cooked seafood. The staff works efficiently, Italians are friendly people and you can feel it at every step. We were full of pleasant impressions from the resort, the treatment and the hotel.
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GALINA BUCHATSKAYA
20.03.2016

Positives

The food is very good, balanced, the service staff is at the highest level, all issues are resolved instantly, very close to the center. The price/quality ratio is 5+.

Negatives

Still, you should not prescribe procedures without coordinating them with the client. In the end, I managed to change them to what I needed, but it took a certain amount of time, many thanks to Danatella. It is better to indicate the cost of the treatment package and the client, together with the doctor, will select the desired package of procedures. Let there be fewer of them, but better, and the quantity does not mean anything. Or agree in advance with the client.
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Илья Ружейников
26.06.2015

Positives

In general, we are completely satisfied with the hotel. inexpensive, good breakfasts, there were never queues for procedures, everything was strictly on schedule, accessible swimming pool.
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Татьяна Подистова
04.06.2015

Positives

a cozy hotel with a pleasant, quiet atmosphere, well-cleaned rooms, friendly staff, they understand Russian. plentiful food.
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дмитрий варленко
13.05.2015

Positives

location in the center, quiet street, own territory. the hotel is clean, good rooms. Special thanks to the staff for their service. we'll come again
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виктор семенченко
27.03.2015

Positives

location of the hotel quality of food procedures
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светлана волобуева
14.02.2015

Positives

Of course, what I liked the most was the mud therapy. I would like to note good nutrition, varied, lots of fruits.
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марина темирязева
10.02.2015

Positives

quiet, relaxing hotel with good service. The pool is open until late, so we had time to swim even after an evening walk, which lasted until 21.00.
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