Reviews about Sanatorium Muszelka 3* (Kolobrzeg, Poland) for 2023 - 2024 – Hotel rating and expert opinion

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This service is only available to clients from Germany to Czech and Polish spas and includes a minibus transfer from your home, accommodation in a hotel of your choice and a subsequent transfer back home.
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Spa Hotel Muszelka

Słowackiego 6, 78-100 Kolobrzeg
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Exceptional Reviews: 3
9.3
10
overall rating
9.3
10
treatment rating

references

Mihail Trofimov
02.04.2024

Positives

Nice location, good rooms, good food

Negatives

Procedures between waiting time too much and with languages difficult not understanding much German and Russian
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Olga Belkova
25.02.2024

Negatives

The room was cleaned once in 7 days.. There is no mirror in the room when you leave, for some reason it is above the table. After taking a mud bath, no one helps you get up or accompanies you to the shower, and if I slipped, or I feel bad. Procedure you finish servicing yourself, you take everything off yourself, an inhaler or lymph stockings on your feet. The clock beeps, you clean everything up yourself, you get up yourself, no one controls you... If they do the dirt on your feet, the procedure is over, get up yourself, remove the dirt from your feet yourself, mine. An elderly person can fall there. There is no service in the treatment rooms. She did mud wraps, the girl put the mud on her back and did not smear it on her back. There is no desire to work and serve.
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Gabriela Kopytziok
18.02.2024

Positives

The Kurhotel Muszelka surprised us positively. We felt we were in good hands. Since we don't speak Polish, we were also spoken to in German. Reception very helpful. The service staff were all very polite and friendly. The cleanliness was excellent. We would be happy to come back, and we would also like to thank the staff for the treatments.

Negatives

We were displeased by the disrespect of some guests when food was dropped in the dining room and they didn't care. There is a table assignment, which was sometimes ignored by the guests at breakfast or dinner. This is not a criticism of your house, but of these guests.
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