Reviews about HC Naftalan 3* (Naftalan, Azerbaijan) for 2023 - 2024 – Hotel rating and expert opinion

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This service is only available to clients from Germany to Czech and Polish spas and includes a minibus transfer from your home, accommodation in a hotel of your choice and a subsequent transfer back home.
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Health Center Naftalan

проспект Ширван, 31, AZ4600 Naftalan
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Exceptional Reviews: 18
9.2
10
overall rating
9.5
10
treatment rating

references

Лариса Колесник
24.03.2024

Positives

I would like to note the professional approach to work and the friendly attitude of the medical staff of the TB department in building 3. We also express our gratitude to the canteen staff for their prompt service and good mood.

Negatives

After 15 oil baths, my husband did not experience any therapeutic effect (psoriasis, the skin did not clear up, the rashes remained virtually unchanged). 5 months earlier, in another sanatorium, in 8 baths the skin cleared 100%. We assume that “old” oil was used in the treatment. Since the main thing in the treatment of psoriasis is taking naphthalan baths, such patients should not come to this center.
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Бактыгуль Сатыева
30.06.2023

Positives

Everything is super organized! Service, service at the highest level! The girls (staff) are incredibly smart!
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Ирина Шихова
22.01.2020

Positives

The organization of the work of the management and staff of the sanatorium is aimed at obtaining a good health effect. All issues that arise are resolved quickly and in accordance with the wishes of the vacationer. Thank you for the New Year's Eve. Develop and improve. I will recommend it!

Negatives

Negative attitude towards the company that books the transfer. The problems in organizing their work are very serious. I do not advise! Thank you for helping to solve these problems at the sanatorium.
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Answer from Health Center Naftalan

Добрый день. Ирина Шихова! Благодарим Вас за оставленный отзыв. Нам очень жаль, что возникли негативные впечатления о трансфере. Мы учтем Ваши замечания

ANDREI MIASNIKOV
07.01.2020

Positives

Accommodation in building 1 from December 25, 2019 to January 6, 2020. 1. Good location, excellent area for recreation. 2. Fast WiFi in the room and in the hotel. 3. Good treatment. 4. Availability of a kettle and refrigerator in the room. 5. Good qualified doctors. 6.

Negatives

1. Monotonous and poor diet. 2. Terrible audibility in the room. 3. Worn out and old plumbing in the shower. 4. It’s cold in the room, even with a very hot radiator.
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Алексей Преснов
30.11.2019

Positives

Polite staff! Good food! Excellent treatment. For 11 days already have a result! The rooms are clean.
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Альфия Наумова
08.11.2019

Positives

Everything was great. The mood is positive. Thank you!!!

Negatives

We think that an additional towel is needed for taking naphthalan baths
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Andrey Sokolov
22.10.2019

Positives

Very good quality naphthalan

Negatives

Huge audibility in cottages
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Answer from Health Center Naftalan

Уважаемый Андрей! Спасибо, что выбрали наш оздоровительный центр для своего отдыха. Приносим наши извинения за негативные впечатления

Ульфат Зарифуллин
14.10.2019

Positives

nature, weather

Negatives

treatments are not carried out on time, because of this there are many conflict situations among vacationers
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Татьяна Самсонова
22.08.2019

Positives

Only good impressions were left about the spa hotel! First of all, a beautiful, well-appointed green area. Of course... wonderful doctors and nurses!!!! Everyone does their job highly professional! Very first meets the administrator Nurana - always friendly, friendly and very beautiful girl! And no matter what the problem is, it is immediately solved in the best way. Personally, for me the food is very good and tasty, I bought only fruit. The room is spacious, light. Plumbing is not new, but functional. Very beautiful bed in oriental style, sleep a pleasure!!! And most importantly, it is a wonderful country and very good people - Azerbaijanis! Thank you all !!!! How the treatment helped, I will understand in time, and the fact that naphthalene baths work wonders is the absolute truth!!!! I wish further prosperity to the Naphthalan Health Center! All low bow and my gratitude!!!
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Аскар Махмудов
12.07.2019

Positives

The friendly attitude of the staff and the professionalism of the doctors of the Naftalan OC, I would especially like to note the competent management and organization of the work of the sanatorium.

Negatives

For its price category, the sanatorium has no comments.
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Galina Rybalko
02.06.2019

Positives

I really liked the treatment and accommodation, as well as the work of the staff and the location... I am happy to be here and hope to continue treatment next year.
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Ella Mustafayeva
14.05.2019

Positives

1. Quite a large package of procedures within the package 2. “Home-made” food 3. Clean air 4. Very friendly staff

Negatives

1. The living room does not meet sanitation standards 2. The furniture, plumbing fixtures, and walls have a bad appearance - worn out, with signs of severe corrosion, and dirty. 3. Inadequately built system of sanitation and hygiene in some hospitals. offices.
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Answer from Health Center Naftalan

Благодарим за оставленный отзыв. Нам очень жаль, что вы не обратились к администратору во время вашего пребывания, мы бы уладили все недостатки. Сейчас в отеле проводится работа над улучшением номерных фондов, поэтому мы учтем все замечания и в скором времени устраним их

Ветрова Нина
07.05.2019

Negatives

Good afternoon. It all started when they gave us rooms with non-working balcony doors and windows and non-working plumbing. The numbers were changed the next day - the loading was not yet full. But the most interesting thing began when the physio department started taking people from the street without waiting in line and just taking their own people earlier, although they arrived later. If you want to go back to the past in Essr with queues and disgrace in the queue, this is the place for you. Next time I will choose another resort.
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Answer from Health Center Naftalan

Добрый день, Нина! Хотим сообщить, что нами была проведена проверка исправности всей меблировки и техники в номерах и улучшены условия проживания. Нам очень жаль, что Вы не обратились с замечаниями к администрации во время вашего пребывания, тогда бы мы уладили эту ситуацию

Равшана Романовская
08.04.2019

Positives

Very welcoming and friendly staff. An amazing atmosphere of FAMILY, kindness and care. Delicious food, variety of fresh fruits and vegetables. Good entertainment program. Perfectly combined relaxation with wellness!
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Леонида Гудкова
05.04.2019

Positives

Good location, within walking distance from the center, there are shops and a market nearby. The rooms are spacious and bright. We had a room for two, we would like to note the comfortable beds and good plumbing in the room. The food was always delicious. Thank you for your hospitality, we hope to come back here again! Gudkov family
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Людмила тертышник
05.04.2019

Positives

A good budget sanatorium, perfect for recovery, since medicinal oil really has a positive effect on the body (tested on myself)
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Григорий Машуров
04.04.2019

Positives

Nice, neat rooms, everything as stated on the website. Good Wi-Fi signal. Delicious and high-quality food, affordable prices for a wide range of vacationers.
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Наталья Милькова
01.04.2019

Positives

Very friendly staff.
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