references
Елена Алексенко
03.07.2019
Positives
The quality of treatment is excellent; quality of accommodation - excellent; quality of food - excellent; The staff's work is excellent; the location of the sanatorium is great and in general everything is great even with the excellent accompanying weather this year 2019 in June .. I really liked everything))
Надежда Зинченко
15.05.2019
Positives
Fresh air, beautiful nature, wonderful waterNegatives
The hotel is a little tired and needs some cosmetic renovations! Very small Superior rooms! When the windows are open, it is noisy from all kinds of hoods and air conditioners
Svetlana Dronova
14.05.2019
Positives
Wonderful location (near the pump room), magnificent nature and clean air, lots of hiking trails. Mineral water is the best known. Friendly smiling staff, delicious food. Transfer is punctual and fast. It is possible to take excursions - Ljubljana, Zagreb, Vienna, Graz, Venice, Plitvice Lakes. I will definitely try to come next year.Negatives
The services of the medical center of the Sava Hotel are clearly inferior to the medical center of Rogaška. I do not recommend taking them in a package with accommodation.
Artem Perov
13.05.2019
Positives
Great holiday, magnificent nature, good hotel, very tasty and varied food.Negatives
There was not enough information about the room that I booked on the website; I had to pay extra on the spot to be placed in a normal room.
Aleksandr Korolev
04.05.2019
Positives
We liked everything, we were there for the third time, we will come again. Thank you!
Алексей Балакин
23.04.2019
Positives
The time of year is spring! Proximity to the source. Calm, friendly environment.Negatives
The room had to be changed to a larger one. The rooms need renovation! I would like better and more varied food, especially for dinner.
Владимир Костюков
18.04.2019
Positives
I would like to express my gratitude to all the hotel staff. I especially want to mention the maid, waiters, and medical staff. Well done. Keep it up. I hope to come again.Negatives
I would consider the small room to be a negative, although it is considered a luxury room. I assumed there would be more.
Елена Дьякова
16.04.2019
Negatives
Procedures are not completed in time. We bought a stay with treatment that included 12 procedures, which lasted 20 minutes each. And you want to take a procedure that takes longer (for example, not 20 minutes, but 40) than in the package, then it is considered as 2 procedures and the cost of it is obtained twice as expensive, but according to the price list, the cost for an increase in time does not increase in such proportions.Answer from Grand Hotel Sava
Добрый день, уважаемая Елена Дьякова! Благодарим Вас за оставленный отзыв, Хотим сообщить, что продолжительность большинства процедур в медицинских пакетах ROI составляет 20 минут. Продолжительность физиотерапевтических процедур определяется в соответствии с индивидуальными проблемами человека. Если гости хотят более длительную процедуру (40 минут), две процедуры объединяются.
GELSIM GALIMOVA
09.04.2019
Positives
- nice room - regular table in the restaurant and expanded opportunities - convenient location of the hotel - very friendly staff - varied program of eventsNegatives
- the door in the room to the balcony was sometimes difficult to open/close
Татьяна Афанасьева
01.04.2019
Positives
Very friendly staff. I liked everything. The only negative is that there is no dietary food for diabetics and patients with gastritis.
Эльдар Байрамов
16.03.2019
Positives
Everything is very great!Negatives
Very small room size
Елена Панина
10.03.2019
Positives
Suites are conveniently located in relation to the pool, restaurant, exitNegatives
Disgusting conditions for doing gymnastics or yoga. Traumatic mats, incompetent trainers, poor semblance of physical therapy programs. Cramped rooms, terrible pillows, narrow blankets.
Mariia Romaniuk
09.02.2019
Positives
I have been vacationing in this hotel for more than one year. I really like the hotel. All at the highest level!Negatives
no cons!
Vladimir Borovikov
18.01.2019
Positives
Beautiful place. Quiet, calm. Everything is great for relaxation.Negatives
There is no negativity. It was just our first time and we didn’t know much. But it’s not very easy to find out on the spot. How to drink water correctly, and most importantly, why? (The doctor recommended that we drink 100 grams before meals, but to cleanse the body, which is what this water is intended for, we need to drink more than 300-350 grams). How to carry out treatment? (For example, it’s almost impossible to get to our doctor, because he sees only two hours a day and he has everything scheduled for a month in advance. We went to the reception desk several times and realized that we wouldn’t be able to get in. We brought a stack of papers with us with examinations and couldn’t even show it to anyone.) And some other points, but there’s no point in talking about them.
Serhii Korzhov
17.12.2018
Positives
The treatment and staff are top notch. The location is great. The water is uniqueNegatives
There were days when it seemed like the cook had been replaced. Three or four times in two weeks. For a hotel of this level the internet is very poor
Irina Shubina
16.09.2018
Positives
It’s too early to talk about the quality of treatment, I’ll probably understand later what the result will be. I especially liked the food at the Sava Hotel - simply excellent. The staff everywhere is very friendly.Negatives
The doctor at the Sava Hotel was very surprised. Neither she nor her nurse speaks either Russian or English. She didn’t conduct an examination; in general, the doctor was worthless. I completely forgot to write out the water. They say that before her there was Natalya, she was very praised, so I settled in Save. I spent a lot of time on the new doctor to no avail. Because of this, I went to a medical center for treatment. I really liked the doctor there.
Arkadiy Belskiy
31.08.2018
Positives
First of all, I would like to note the excellent service of SANATORIUMS. COM. I will recommend this hotel booking system to all my friends and acquaintances. Hotel SAVA is an excellent hotel that provides recreation and treatment at a consistently high level. This was my second time staying at this hotel and I will use this hotel on my next trips. The location, the hotel staff - everything is great.Negatives
I consider the grumbling of an older person to be negative. During my vacation, the hotel hosted a training camp for athletes of about 30 people. The discipline of their behavior in the hotel sometimes went beyond the boundaries of a medical resort intended for relaxation and treatment of older clients. Imagine young, healthy young people visiting the swimming pool or sauna, or relaxing on the calm, quiet evenings of Rogaška. This sometimes did not fit into the calm atmosphere of a therapeutic holiday. Maybe we should have rejoiced at their youth? But I didn't always succeed.
Татьяна Закревская
28.07.2018
Positives
Everything is beyond praise. Excellent and very comfortable. There were no problems. Thanks a lot.
Mariia Romaniuk
27.07.2018
Positives
Everything is wonderful. Numbers need to be updated
ALEXANDER SHATALOV
09.07.2018
Positives
I liked the treatment. Attentive treatment center staff. Procedures are done on time, efficiently and professionally. Magnificent nature, clean air, walking routes. Excellent food.Negatives
Disliked: They provided a room with one bed, although they had previously promised two. They immediately moved us to another room, but it was worse. Located on the second, not the fourth floor. The room is very cramped. Three days later, after endless requests, we were upgraded to a room that was larger and quieter. Transfer to Zagreb airport should be provided 1 hour earlier, it was a Saturday with continuous traffic jams, we barely made it in time. We ran into the airport 10 minutes before check-in ended.Answer from Grand Hotel Sava
Уважаемый господин ALEXANDER SHATALOV, Благодарим Вас за ваш комментарий на странице sanatoriums.com. Вы забронировали двухместный номер площадью 21 м2 с двуспальной кроватью. Мы сразу же предложили Вам другой свободный вариант, который Вас, увы, не удовлетворил. Как только освободился еще один номер, мы сразу же сообщили вам об этом. При осуществлении бронирования мы должны, к сожалению, всегда учитывать загруженность нашего номерного фонда. Самое главное, что в итоге Вы получили номер, отвечающий Вашим критериям. Время отправления гостиничного трансфера обычно оговаривается с нашими гостями. К сожалению, никто из нас не может предугадать, что может произойти в пути. В свою очередь мы всегда стараемся спланировать прибытие в аэропорт как минимум за 1,5 часа до вылета, как раз на случай каких-либо непредвиденных ситуаций. Надеемся увидеться с Вами в следующем году в нашей гостинице. Мы приложим максимум усилий, чтобы удовлетворить все ваши пожелания. С уважением, Katarina Jekuš, Marketing
Rita Nezhinski
27.06.2018
Positives
I liked everything very much.Negatives
You cannot get plain water for lunch and dinner in the restaurant. Only for money. It is not right! All over the world, plain water is free!
Isaac Gutman
27.06.2018
Positives
Excellent location of the hotel.Negatives
It is impossible to get plain water at the restaurant for lunch and dinner. Only mineral and for money. It is not right!!!!!!
Елена Корончик
20.05.2018
Positives
Everything is fine. Silence. Fresh air Great staff. Doctor Natalya is generally super, very attentive. When communicating, it seems that you are her only patient. The room is clean. The bed was changed several times. Towels were changed daily. The restaurant has deliciously prepared food and very attentive service staff.Negatives
Narrow bed and uncomfortable worn out pillows. There are not enough procedures included in the price of the tour. At the restaurant during breakfast on 17.05 there was an unpleasant incident for me: I took 1 banana with me. Upon leaving, I received a note from the administrator with an offer to pay for this banana. I refused and returned the fruit. I went to the store and bought a similar product for exactly 25 cents. And was it worth humiliating me for these 25 cents when we are leaving thousands of euros for our stay at the sanatorium? As much as I rested in other sanatoriums, this was not considered reprehensible. At the same time, there are always vases of apples in the SPA area for holidaymakers to enjoy. Where is the logic? In a word, a fly in the ointment.
Gulmira Akimbekova
02.04.2018
Positives
This is not the first time I have stayed in this hotel and I am very pleased with the hotel itselfNegatives
There are a lot of people in the restaurant. It is possible that tables should be assigned to vacationers to avoid a queue to enter the restaurant
MARGARITA SEVRIUKOVA
31.03.2018
Positives
Quiet place, beautiful water, clean air. We will definitely come back again
SEVRIUKOV MAKSIM
31.03.2018
Positives
I liked everything very much. Good medical center, qualified medical staff both in the hotel and in the medical center. I went through examinations that I didn’t have time for at home. I really liked the Kaiser restaurant, excellent menu and friendly staff. We are glad that we chose this resort and hotel.
Nikolai Didenko
30.03.2018