references
Ludmila M.
11.05.2024
Positives
I liked everything very much. Not a big, homely, cozy hotel, friendly and polite staff. The room was cleaned and linen and towels were changed regularly. Very friendly girls in the dining room and during procedures. All procedures were completed on time, there was no need to wait. Everything is located nearby: the mud house and the radon house and the center of the town. The town itself is very beautiful.
Irina H.
11.11.2023
Positives
Beautiful nature.Negatives
No hairdryer in the room. Cleaning once a week Replacement of towels once a week No towels in the sauna For procedures you also need to bring your own towel, which is changed only once a week, even upon request... There is no promised number of procedures.
Waldemar P.
20.10.2023
Positives
Very friendly staff.Negatives
Dry massage is too weak. It could be better.
Sergej H.
08.09.2023
Positives
I liked everything very much. We'll come again. ! Great place for treatment. Thank you very much doctor! !! We are very grateful! Also a huge thank you to all the staff!Negatives
There were no cons for us!
Natali M.
20.06.2023
Positives
I really liked the place and the town. and sanatorium. everything is very well maintained. The site’s services are convenient, this is the fourth time I’ve used them.
Eugen Z.
16.04.2023
Positives
The hotel is in a very good location. Not far from the treatment buildings. Many procedures took place in the building itself. The sauna and jacuzzi are excellent. There is packaging for cars and bicycles. Mineral water was provided every day. Cleaning was carried out daily.Negatives
Poorly organized food. If you delay the procedure, you won’t get many products. And I don’t report food on time.
Tatjana K.
11.10.2022
Positives
The secret food tastes very tasty. The physiotherapy staff is friendly and always approachable.Negatives
The hotel classification definitely does not correspond to 4 stars. Not even according to the Polish rating. Most treatment takes place in other buildings, which is of course very practical, especially in autumn or winter.
Valentina D.
17.09.2022
Positives
Everyone was nice and friendly. I am very satisfied.
Nina M.
27.03.2022
Positives
It did me a lot of good!! The treatments are just great!!! I can't wait for more. The staff is very nice, the room is clean and warm. The doctor is totally nice and understanding! The food is very variable, but not like in a super restaurant, it doesn't have to be! Here are ways to eat healthily, which is also true! I would like to come back to you! thank you very much!!
Galina M.
16.01.2022
Positives
In general, not bad, the food for 2 weeks is almost monotonous, but the choice is large and good. At Christmas there was just a wonderful table, everything was delicious, homemade, thanks to the cook and service staff at the restaurantNegatives
Of the minuses, I can note the cleaning of the room, we can say that there is none. For 2 weeks the bed linen was not changed even once. Not all guests comply with the assigned requirements against Covid, the staff did not respond to this
Angelika H.
04.01.2022
Positives
- location in town - transfer arrangement, - not too many people in the hotel, - Wi-Fi in the room - communication about Polish traditions, - treatments well carried out, - sauna, fitness room are accessible. - Traditional, very tasty dishes, - with a wide range of fruit and vegetables. - Kettle in the roomNegatives
- Room 301 is in the poorly insulated attic - Wind whistles through - especially in the bathroom - The power of the radiators does not correspond to the volume of the room - Smell of sewage in the bathroom - Gymnastics and swimming outside the house - Drinks, food and cutlery left at the table are already put away while you are there still standing at the buffet to get something
Olena D.
11.10.2020
Positives
I really liked both the hotel and the city, and how everything was organized, especially with the transfer. The hotel has its own concept: silence, peace, comfort, dim light, excellent location, helpful, discreet staff, everyone is very nice and attentive. At first glance it seems a little boring, but it encourages walks, because the town consists of 3 parks that turn into a forest, and an updated promenade. What was missing was more information about the natural beauties in the area and recommendations. There is a waterfall, there is a health trail with educational tables, there is a walking trail to the top and a descent from there by cable car. The hotel has its own source of drinking mineral water, no need to go anywhere, it is available at any time. I will definitely come again. The treatment is excellent, the gymnastics are special for the knees, shoulders, hips joints. Disadvantages: tiny pool and some glitches with water gymnastics and all sorts of little things due to corona. There is no spraying of salt in the salt cave. Those who have very high demands should not look for luxury in a hotel, but those who want to have a wonderful rest and strengthen themselves mentally and physically, to meet a lot of nice people is the place for him. Thank you
Sergej H.
07.10.2020
Positives
We really liked everything! Thank you very much doctor! Excellent work from all staff. We dream of visiting you again. If you need treatment, that means you need Sanus!
Eduard L.
25.09.2020
Positives
We were in Hotel Sanus for the first time, we really liked everything, very nice staff, especially greetings to Teresa and Katarina from Mooreinjections in Moorhaus, we will see each other again and the location is excellent.Negatives
The only small problem was, The elevator broke down more often, it's not a big deal, you can use the stairs, problems for patients with kneeling
Irina K.
20.09.2020
Positives
The doctor is very good and friendly, the hotel is good.Negatives
The food is monotonous, the food workers are rude and not polite, the medical staff is also not polite. Everyone ignores the Russian language. I have no desire to come there again. The negative aftertaste remained.
Лилия М.
08.03.2020
Positives
Quiet green resort townNegatives
The downside is that not all treatments are located in the hotel. Despite the fact that we arrived at approximately 14.00, we were not given lunch (a lunch bag was given on the day of departure). Of the promised 40 procedures, 36 were given. Conversations on the spot led to nothing. And representatives of “Sanatoriums.com” did not even try to contact us to resolve this issue
Olga L.
02.12.2019
Positives
Therapists performance! (with the exception of: Annie Wychowska - professional skills 0!!!)Negatives
Performance of the reception: water drips under the sink for 3 days, reported 5 times! After the fifth time it was finally done! Service work in the room: not once vacuumed for the whole week
Friedbert W.
06.11.2019
Positives
The treatments were okay, the massages were particularly good. The weather was good too. We liked the city too. We would like to come back.Negatives
The beds weren't that good. The mattress in particular wasn't right, you could feel the springs and the bed sheet was always slipping. Fitted sheets would be better. The mattress gave me back pain.
Valentina D.
04.09.2019
Positives
Everything was fine, thank you so much. Prices are acceptable. Next time, just with you.
Yevgeniy T.
28.03.2019
Positives
It's a very nice and quiet hotel. Very kind staff, especially the doctor, thank you!
Vitaliy K.
27.03.2019
Positives
Everything is great! Cozy and quiet. Delicious lunches.
Денис С.
21.03.2019