references
Svetlana Vasserman
15.05.2024
Positives
We are very pleased with our holiday. Excellent resort, medical treatment is very good and varied, the staff is very attentive and caring.
Galina Kochetkova
05.05.2024
Positives
Hello. I really liked the Druskininkai sanatorium. The people working in the sanatorium are truly professionals. I especially liked how they gave me and my husband a back massage. Katerina has golden hands!!!!!!!! All the staff are very friendly. Everyone smiles!!!!!!!!!!The hotel is located in a very beautiful place. We had a large and comfortable room!!!!!!!!!!! The food is tasty and varied.Negatives
Our package of services included a free transfer to the hotel. But when we arrived, they called us and set a condition. Either we pay an extra 25 euros and they will pick us up immediately from the airport, and our arrival time was 12 o’clock at night. Or the transfer will come for us at 3 o’clock in the morning . free. We agreed to 3 a.m., since we still had to stay awake..... But this was a direct violation of the staff responsible for the transfer. When we arrived at the hotel at 6 a.m., we were charged 111 euros for rest until 12 o'clock in the morning. in a tiny little room. Actually, the payment is taken per night... Not only were we not picked up from the airport on time, but they also ripped off money from us for our vacation...... This is of course outrageous!!!!!!!!! !!!What a meeting!!!!!!We had a lot of vacations in different countries and different hotels and they never took money from us.....There is something to compare with...When suddenly the woman who left us and The receptionist told us that we still had to pay for the bar where we supposedly bought something.... But we replied that we did not use the bar and therefore would not pay.... To which she agreed. Draw your own conclusions!! !!!!!!!!1..
Svetlana Ellul
20.03.2024
Positives
I liked absolutely everything! Quiet hotel (local families with children stayed only for the weekend) excellent service - polite staff! Very tasty food - like from my childhood - from kindergarten - casseroles, pancakes, delicious soups! Good selection of meat and fish dishes! Lots of fresh salads! Special thanks to the medical staff - charming, kind, polite and very beautiful women! Bravo Druskininkai! Beautiful nature, great atmosphere and super clean! I'm already planning a new trip! See you again! Blessings to everyone!Negatives
Everything was magical! I didn't want to leave ❤️
Yana Donetskova
26.02.2024
Positives
First time in this sanatorium, we have been to other sanatoriums in Druzkininkai, there is something to compare with. The location is great for those who love the city. I really liked the food in the restaurant, everything was very tasty. The room is big. The staff is friendly and polite. Excellent SPA. I would like to mention the girls masseuses Renata and Katerina. All physical procedures were carried out at the appointed time, the nurses take their duties responsibly. I would like to note the excellent transfer in both directions.Negatives
The hotel has its own large water park, which is open from 10:00 - 22:00, in which there were so many people, including children, that there was no opportunity to swim. Many people come with families from the city. The noise and screams of children. And this throughout the day! There wasn't even a place to hang a robe! The water is very chlorinated, and I started getting rashes and itching. I had to give up the pool and only visited the bathhouse and sauna. Children were always accommodated in the next room, noise and screams were constant.
Karina Jevņeviča
23.02.2024
Negatives
For lunch and dinner, hot dishes were barely warm
Jelena Verdi
13.02.2024
Positives
It was the first time I vacationed in such an establishment and this type of vacation. Everything was just perfect. The service, the hotel, the staff, the procedures exceeded all expectations.Negatives
The most negative experience was with the hotel representative Diana. Lousy attitude towards the client
Irina Batkova
28.01.2024
Positives
Very attentive workers. During the procedures they are attentive and courteous. The resort is very clean. There is a comfortable relaxation room where you can relax immediately after the procedures. Mud baths are super, they don’t spare the mud. The restaurant has good food, two types of soup, lots of salads, dairy products, fresh cottage cheese. Cozy restaurant with white tablecloths on the tables. The rooms are cleaned well. I also liked the water park, various saunas. The outdoor sauna offers various programs (with a broom, with salt), and a knowledgeable physiotherapist conducts classes in a swimming pool with mineral water. I will definitely come here again.
Svetlana Kaidan Lago
09.01.2024
Positives
The hotel is well located. Nearby there is a river and a lake, and a church and an Orthodox church, and a water park and a funicular. The only thing that people who prefer peace and quiet need to keep in mind is that the sanatorium is located on the street and the windows often also face the street, along which cars drive and park from time to time. On the ground floor there are anti-allergenic rooms, there is a very uncomfortable bed and also a view of the street. For some reason they changed the room to a single room. . On the day of departure we were allowed to extend the room for a couple of hours without additional payment.Negatives
The sanatorium is not the first freshness and needs renovation. The water park for children is cool, but also far from new and rather shabby. The food is not tasty, especially for dinner. As a rule, the best option was for lunch, which many people do not order. In this sense, they were glad that they ordered three meals a day. I was surprised that there was no UV irradiation or modern inhalation. If you get sick, they won’t help you quickly.
Evgenia Hahn
07.01.2024
Positives
Polite staff, clean hotel room, comfortable sink. The city is very cozy and nice, the weather was very pleasant with snow.Negatives
It's cold in the hotel, the water in the pool is cold, the shower in the pool is very cold. For vegans there is little choice in food. There was not enough Nutella for breakfast for the child. A little far from the airport.
ALEXANDRA BORDEAUX
04.01.2024
Positives
Luxurious sanatorium. I liked the location. Quality of treatment and nutrition. Professionalism of the staff. I especially want to cancel the transfer and city tour. We had a wonderful time. Thank you very much for the work of the site, thanks to you we found this sanatorium.Negatives
No.
Svetlana Saveljeva
05.11.2023
Positives
Thanks to all the staff in physiotherapy, very helpful nurses. Nice young people at the reception! The food in the restaurant is delicious!Negatives
The cleaning of the rooms and common corridors is not very good, they forget to see the dustiness of the carpets, no one took the garbage out of the room for three days.
Alexander Portney
29.10.2023
Positives
We spent 2 weeks in Spa Hotel Druskininkai with complex treatment program and meals. It was wonderful. Front desk person Reda was very helpful, professional and nice, as well as all other hotel personal. The food was tasty, fresh with many healthy choices daily. With our conscious portion control, we couldn't refuse to fry all the local food and we enjoyed it. Hotel room has clean, spacious, with small refrigerator and tee pot. The bed mattress was quite good. The treatment program was very complex, extensive and fun. Great water park! The personal was professional and kind.Negatives
Just a few English and Russia TV channels.
Svetlana Antonovsky
23.09.2023
Positives
Everything is very convenient, very friendly and professional. The slightest hint of a problem is resolved as quickly as possible.
Leonid Sheiman
18.09.2023
Positives
The location is excellent. The food is good, there is always something to choose from. The procedures are varied and carried out with high quality. The staff of the hospital and hotel are very friendly and professional. They will always help, always with a smile.Negatives
TV - a lot of Russian-speaking audience. It is clear that there are sanctions on Russian channels, but there are international channels with voice or text translation. For example, sports, Wild, National Geographic and so on. There are no channels in English and this is in our time. The sofa in the salon sank so that it was impossible to sit on it. Procedures - Mud applications, in the 21st century you go into the procedure naked. Not acceptable for hygiene reasons, not from an aesthetic point of view. There are disposable underpants (by the way, they are provided in other sanatoriums). I hope that someone from the administration will correct these problems.
izabella erlin
12.09.2023
Positives
расположение отеля отличное. близко и в центре. удобно добираться до всех магазинов, рынка и много много гулятьNegatives
уборка проводилась не на высшем уровне. во всяком случае- пыль и паутина на балконе-не самая хорошая рекомендация отелю еда на завтрак неплохая, но совершенно однообразная. ужины конкретно скудные и безвкусные. часто предпочитала питаться в кафе за свои деньги, хотя оплатила двухразовое питание и очень дорого. обидно, что даже знаменитый литовский холодник и национальные блюда- не присутствовали в меню! в свете того, что постояльцами отеля являются 99.9% израильтяне, как минимум необходимо было с этим считаться. а если в меню присутствуют сало и рыба сом, что является не кашерным, то большая часть постояльцев вообще не могли себе позволить питаться в ресторане. мне есть с чем сравнивать. в данном отеле останавливаюсь не впервые а моя сестра с семьей посещала данный отель 7 лет подряд другими словами: дорого (ровно в 2 раза дороже, чем до короны и даже а прошлом году). очень. и заставляет задуматься: стоит ли снова посещать данный отель!
GITA MACHLIN
03.09.2023
Positives
Everything is very good except the food. The products are excellent, the chef is lousy. And besides, there is no variety.Negatives
The chef is lousy.
ALEXANDER HESS
30.08.2023
Positives
Very friendly and qualified medical team. The restaurant always has excellent service. Aqua Park is superNegatives
Rooms without carpeting only on the first floor mean no balcony, noise from the street, inability to leave the window open.
vasili filipov
21.08.2023
Positives
I liked everything very much.Negatives
I would like to have scales for weighing luggage like in the neighboring Lietuwa on at least one floor. And if possible, a couple of TV channels in Russian.
Tatjana Lvova
14.08.2023
Positives
Very spacious and comfortable room for 2 adults and 2 children. All attractions are nearbyNegatives
everything was great!
Valeri Kagan
12.08.2023
Positives
Excellent location, good room (mini suite), friendly staff. I liked the procedures that could be replaced and moved if necessary. Good breakfast with a lot of dishesNegatives
The food for lunch and dinner was not always tasty. It’s time to replace the sofas in the rooms.
efim potashnik
07.08.2023
Positives
Everything is great except the food.Negatives
The food is monotonous. There is no trace of the promised dietary table; no one has even heard of it. This was important to me after my illness and hospitalization. Breakfasts for 2 weeks were absolutely the same: porridge, omelet, pancakes, cottage cheese.
Alla Yaroslavsky
05.08.2023
Positives
Good location, food and work of the staff. I especially want to note the work of the masseuse Katerina and nurse Dali, who performed the shock wave procedure, a true professional in her fieldNegatives
Bad mattresses. The doctor prescribes procedures without formally examining the patient. No gas injections in the package of procedures
Masha Shilynskih
22.07.2023
Positives
Hotel location good treatment good level of treatment could have been higher drinking water is located only at one point and not near the procedureNegatives
We took half board, the food in the evening was tasteless and sometimes they didn’t add anything and many portions were no longer available if you arrived after 19.00
svetlana mikhailovski
02.07.2023
Positives
Thank you for the good service! The rooms are clean. The food is delicious. The treatment is good. All the service staff are very kind!Negatives
But, as always, there is a BUT!!! First of all, there are no electronic safes!!!! It's very inconvenient to take your keys with you everywhere! The food is tasty, but a little monotonous. By the end of the holiday I was tired of the monotony.
Leonid Milman
30.06.2023
Negatives
Matress is VERY bad Main course on dinner could be better
ILIYA LEVINZON
30.06.2023
Positives
Boutique hotel in the center near the church. At 100m there is a river.200m there is a lake.Idyll and grace. Good number . There is a small discount. It's worth booking a vacation.Negatives
Far from procedures. Disadvantages of the "sanatoriums" - they did not explain the need to order a day earlier due to arrival at night. They noticed it by chance and in the end it was resolved. We were completely distracted when the flight back to the runway was cancelled. Because of this, a loss of 560 €. Tickets were issued through sanatoriums/kiwi. We had to buy new ones ourselves. I don't see a return.
Yulia Bakutin
28.06.2023
Positives
Everything is wonderful, especially the treatment. The location is the best in Druskininkai. Food and service are at a high level.Negatives
If we're being picky, the WiFi was weak. It's very slippery in the bathtub, it's time to change them to showers.
Tatiana Shub
25.06.2023