Reviews about Grand SPA Lietuva Hotel Druskininkai 4* (Druskininkai, Lithuania) for 2024 – Hotel rating and expert opinion

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Spa Hotel Druskininkai - a complex of Grand SPA Lietuva

V.Kudirkos 45, Druskininkai
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Irina S.
25.11.2024

Positives

I really like the work of the website Sanatoriums.com. Everything is always clear, well-coordinated, they immediately respond to any request, and are ready to help with the resolution of any issue. I have been using the services of this site for more than 10 years. Thank you very much for your work. A nice bonus is the availability of a free transfer to the selected sanatorium. Yes, the transfer is group, sometimes you have to wait for your fellow travelers, flights can be delayed. But you always have a choice: pay and order an individual transfer. And Thomas transfer is a wonderful team - they contact you a few days before arrival, and are always in touch. By the way, this is not only a transfer, but also interesting excursions. I really liked the Druskininkai sanatorium: nice staff, quality procedures, excellent location (if you like to combine treatment with city infrastructure). I really liked that the water park is open until late. Very cozy restaurant, delicious food, especially dishes with porcini mushrooms. I am a fan of vacations in Druskininkai, and I will come here more than once. It is wonderful that the concept of "sanatorium-resort" treatment has still been preserved in some places. Yes, and it is wonderful that there are no sanatorium-resort cards, preliminary tests and other things that complicate the rest, especially for people who have lived abroad for a long time.

Negatives

I would like the rooms to be cleaned more often - at least throw out the trash and change the towels. This is not negative - you just need to take into account that Lithuanians really like to relax on weekends with their families in such sanatoriums. I was pleasantly surprised by the presence of a large number of children in local families, and sometimes they take their pets with them. Therefore, older people for whom silence, peace, relaxation, and simply good treatment, unity with beautiful nature are important, should choose sanatoriums not in the center of the town, fortunately there is plenty to choose from here.
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Alisa K.
03.11.2024

Positives

I was with my father for the first time in Lithuania in your sanatorium. I liked it very much. The people are very friendly and always ready to help. The service is of very high quality. We did not want to leave. We are thinking about the possibility of coming again for Christmas, if you work 365 days a year. Thank you very much.

Negatives

no
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Aleksejs R.
21.10.2024

Positives

Everything is fine.
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Justina A.
19.10.2024

Positives

The procedures were done perfectly. After them, you leave fully recovered. Everything is neat, clean and tasty.

Negatives

The minus is that a family with children stayed next to the room... And every day, early in the morning, the children were crying noise and running in the corridors in the evening. So I think upon arrival, tell the staff in advance and look for a room for yourself where there would be no noise! And just peace and good rest and sleep.
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Iliya L.
25.09.2024

Positives

Excellent location and facilities.

Negatives

Deterioration of nutrition and cooking - hard meat! Not tasty, not varied, from cheap products, yesterday's. Change in attitude - no cream, razor accessories, pens, chairs on the balcony. Deterioration since last year.
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Tatiana B.
18.09.2024

Positives

Everything is wonderful both in your city and in the sanatorium, the forest air, the river. For us residents of Israel, all this is a balm for the soul and body.

Negatives

There is little time....
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Isac R.
24.07.2024

Positives

Everything was very good
Simion P.
20.07.2024

Negatives

The hotel itself is good, but all the furniture is very old and needs to be changed a long time ago, because it spoils the overall impression. Then there is a very good restaurant, but the food is very monotonous, sometimes the soups left over from lunch were put out for dinner, the food was prepared mainly from chicken and pork during the 2 weeks of our stay, only once was the food prepared from beef. It's time for management to pay attention to these shortcomings. The representative from the Sanatorium Diana is very rude and does not know how to work with people, I think that she should not work with people who came to relax and get good impressions. This was our 3rd stay in Druskinenkai and after this time we were disappointed and will not eat again ourselves and will not recommend to others!
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Liubov D.
08.07.2024

Positives

Everything was wonderful! Enjoyed every day. Excellent service and precise work regarding the organization and conduct of excursions and transfers. Thank you
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Alexander G.
14.06.2024

Positives

Excellent location, excellent Aqua Park, good procedures, competent medical staff

Negatives

Absolutely terrible sagging sofas and armchairs in the rooms. Complete indifference of everyone, from the doctor to the spa employees, when prescribing and distributing procedures.
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Елена М.
31.05.2024

Positives

In general, everything is fine. Great location, The rooms are well cleaned, the food is delicious,

Negatives

Absolute lack of professionalism in the distribution of procedures, complete indifference to the wishes of the guest by those who distribute these procedures. Absolute disrespect of hotel staff towards guests. Any request is a personal favor. As an example, we were not allowed to sit on the terrace in the evening because the management ordered that the pillows be taken away from the chairs... it was not raining and why they could not be taken away after we left is unclear The rooms have terrible squashed dirty sofas and armchairs
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Irina T.
25.05.2024

Positives

Very friendly atmosphere around! Very good workers, positive! Thank you!

Negatives

Didn't notice...🌺😊
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Svetlana V.
15.05.2024

Positives

We are very pleased with our holiday. Excellent resort, medical treatment is very good and varied, the staff is very attentive and caring.
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Galina K.
05.05.2024

Positives

Hello. I really liked the Druskininkai sanatorium. The people working in the sanatorium are truly professionals. I especially liked how they gave me and my husband a back massage. Katerina has golden hands!!!!!!!! All the staff are very friendly. Everyone smiles!!!!!!!!!!The hotel is located in a very beautiful place. We had a large and comfortable room!!!!!!!!!!! The food is tasty and varied.

Negatives

Our package of services included a free transfer to the hotel. But when we arrived, they called us and set a condition. Either we pay an extra 25 euros and they will pick us up immediately from the airport, and our arrival time was 12 o’clock at night. Or the transfer will come for us at 3 o’clock in the morning . free. We agreed to 3 a.m., since we still had to stay awake..... But this was a direct violation of the staff responsible for the transfer. When we arrived at the hotel at 6 a.m., we were charged 111 euros for rest until 12 o'clock in the morning. in a tiny little room. Actually, the payment is taken per night... Not only were we not picked up from the airport on time, but they also ripped off money from us for our vacation...... This is of course outrageous!!!!!!!!! !!!What a meeting!!!!!!We had a lot of vacations in different countries and different hotels and they never took money from us.....There is something to compare with...When suddenly the woman who left us and The receptionist told us that we still had to pay for the bar where we supposedly bought something.... But we replied that we did not use the bar and therefore would not pay.... To which she agreed. Draw your own conclusions!! !!!!!!!!1..
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Svetlana E.
20.03.2024

Positives

I liked absolutely everything! Quiet hotel (local families with children stayed only for the weekend) excellent service - polite staff! Very tasty food - like from my childhood - from kindergarten - casseroles, pancakes, delicious soups! Good selection of meat and fish dishes! Lots of fresh salads! Special thanks to the medical staff - charming, kind, polite and very beautiful women! Bravo Druskininkai! Beautiful nature, great atmosphere and super clean! I'm already planning a new trip! See you again! Blessings to everyone!

Negatives

Everything was magical! I didn't want to leave ❤️
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Yana D.
26.02.2024

Positives

First time in this sanatorium, we have been to other sanatoriums in Druzkininkai, there is something to compare with. The location is great for those who love the city. I really liked the food in the restaurant, everything was very tasty. The room is big. The staff is friendly and polite. Excellent SPA. I would like to mention the girls masseuses Renata and Katerina. All physical procedures were carried out at the appointed time, the nurses take their duties responsibly. I would like to note the excellent transfer in both directions.

Negatives

The hotel has its own large water park, which is open from 10:00 - 22:00, in which there were so many people, including children, that there was no opportunity to swim. Many people come with families from the city. The noise and screams of children. And this throughout the day! There wasn't even a place to hang a robe! The water is very chlorinated, and I started getting rashes and itching. I had to give up the pool and only visited the bathhouse and sauna. Children were always accommodated in the next room, noise and screams were constant.
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Karina J.
23.02.2024

Negatives

For lunch and dinner, hot dishes were barely warm
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Jelena V.
13.02.2024

Positives

It was the first time I vacationed in such an establishment and this type of vacation. Everything was just perfect. The service, the hotel, the staff, the procedures exceeded all expectations.

Negatives

The most negative experience was with the hotel representative Diana. Lousy attitude towards the client
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Irina B.
28.01.2024

Positives

Very attentive workers. During the procedures they are attentive and courteous. The resort is very clean. There is a comfortable relaxation room where you can relax immediately after the procedures. Mud baths are super, they don’t spare the mud. The restaurant has good food, two types of soup, lots of salads, dairy products, fresh cottage cheese. Cozy restaurant with white tablecloths on the tables. The rooms are cleaned well. I also liked the water park, various saunas. The outdoor sauna offers various programs (with a broom, with salt), and a knowledgeable physiotherapist conducts classes in a swimming pool with mineral water. I will definitely come here again.
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Svetlana K.
09.01.2024

Positives

The hotel is well located. Nearby there is a river and a lake, and a church and an Orthodox church, and a water park and a funicular. The only thing that people who prefer peace and quiet need to keep in mind is that the sanatorium is located on the street and the windows often also face the street, along which cars drive and park from time to time. On the ground floor there are anti-allergenic rooms, there is a very uncomfortable bed and also a view of the street. For some reason they changed the room to a single room. . On the day of departure we were allowed to extend the room for a couple of hours without additional payment.

Negatives

The sanatorium is not the first freshness and needs renovation. The water park for children is cool, but also far from new and rather shabby. The food is not tasty, especially for dinner. As a rule, the best option was for lunch, which many people do not order. In this sense, they were glad that they ordered three meals a day. I was surprised that there was no UV irradiation or modern inhalation. If you get sick, they won’t help you quickly.
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Evgenia H.
07.01.2024

Positives

Polite staff, clean hotel room, comfortable sink. The city is very cozy and nice, the weather was very pleasant with snow.

Negatives

It's cold in the hotel, the water in the pool is cold, the shower in the pool is very cold. For vegans there is little choice in food. There was not enough Nutella for breakfast for the child. A little far from the airport.
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Alexandra B.
04.01.2024

Positives

Luxurious sanatorium. I liked the location. Quality of treatment and nutrition. Professionalism of the staff. I especially want to cancel the transfer and city tour. We had a wonderful time. Thank you very much for the work of the site, thanks to you we found this sanatorium.

Negatives

No.
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Svetlana S.
05.11.2023

Positives

Thanks to all the staff in physiotherapy, very helpful nurses. Nice young people at the reception! The food in the restaurant is delicious!

Negatives

The cleaning of the rooms and common corridors is not very good, they forget to see the dustiness of the carpets, no one took the garbage out of the room for three days.
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Alexander P.
29.10.2023

Positives

We spent 2 weeks in Spa Hotel Druskininkai with complex treatment program and meals. It was wonderful. Front desk person Reda was very helpful, professional and nice, as well as all other hotel personal. The food was tasty, fresh with many healthy choices daily. With our conscious portion control, we couldn't refuse to fry all the local food and we enjoyed it. Hotel room has clean, spacious, with small refrigerator and tee pot. The bed mattress was quite good. The treatment program was very complex, extensive and fun. Great water park! The personal was professional and kind.

Negatives

Just a few English and Russia TV channels.
Irina F.
09.10.2023

Positives

Everything is great
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Svetlana A.
23.09.2023

Positives

Everything is very convenient, very friendly and professional. The slightest hint of a problem is resolved as quickly as possible.
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Leonid S.
18.09.2023

Positives

The location is excellent. The food is good, there is always something to choose from. The procedures are varied and carried out with high quality. The staff of the hospital and hotel are very friendly and professional. They will always help, always with a smile.

Negatives

TV - a lot of Russian-speaking audience. It is clear that there are sanctions on Russian channels, but there are international channels with voice or text translation. For example, sports, Wild, National Geographic and so on. There are no channels in English and this is in our time. The sofa in the salon sank so that it was impossible to sit on it. Procedures - Mud applications, in the 21st century you go into the procedure naked. Not acceptable for hygiene reasons, not from an aesthetic point of view. There are disposable underpants (by the way, they are provided in other sanatoriums). I hope that someone from the administration will correct these problems.
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Izabella E.
12.09.2023

Positives

расположение отеля отличное. близко и в центре. удобно добираться до всех магазинов, рынка и много много гулять

Negatives

уборка проводилась не на высшем уровне. во всяком случае- пыль и паутина на балконе-не самая хорошая рекомендация отелю еда на завтрак неплохая, но совершенно однообразная. ужины конкретно скудные и безвкусные. часто предпочитала питаться в кафе за свои деньги, хотя оплатила двухразовое питание и очень дорого. обидно, что даже знаменитый литовский холодник и национальные блюда- не присутствовали в меню! в свете того, что постояльцами отеля являются 99.9% израильтяне, как минимум необходимо было с этим считаться. а если в меню присутствуют сало и рыба сом, что является не кашерным, то большая часть постояльцев вообще не могли себе позволить питаться в ресторане. мне есть с чем сравнивать. в данном отеле останавливаюсь не впервые а моя сестра с семьей посещала данный отель 7 лет подряд другими словами: дорого (ровно в 2 раза дороже, чем до короны и даже а прошлом году). очень. и заставляет задуматься: стоит ли снова посещать данный отель!
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Gita M.
03.09.2023

Positives

Everything is very good except the food. The products are excellent, the chef is lousy. And besides, there is no variety.

Negatives

The chef is lousy.
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Alexander H.
30.08.2023

Positives

Very friendly and qualified medical team. The restaurant always has excellent service. Aqua Park is super

Negatives

Rooms without carpeting only on the first floor mean no balcony, noise from the street, inability to leave the window open.
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