references
Negatives
Rooms without carpets are not available for allergy sufferers. There is too much chlorine in the pool.Positives
The building of Druskeninkai Spa Lithuania is new, comfortable, clean. I really liked the restaurant, it was pretty decent. The food is very good.Positives
excellent hotel, clean, cozy with a good treatment center. The staff is friendly, the room is cleaned every day with replacement towels. The food is too good not to put on weight. The location could not be better.Negatives
NoPositives
Thank you very much for your attention and care. Everything was just wonderful! I really liked it. 8 days flew by in one breath))Positives
very satisfied with the living conditions and treatment.Negatives
Quite large intervals between procedures, resulting in a broken day and no opportunity to plan your personal timePositives
Good afternoon dear site administration, We were very pleased with our stay at the Druskinenkai sanatorium. Excellent, convenient location; allows you to walk in the city center and take advantage of available entertainment. I also want to note the excellent service. All staff, including reception staff, waiters, cleaners, not to mention the medical staff, are highly professional. People are friendly and try to help resolve every problem that arises. The start of procedures is on time and clearly organized. There are no problems with replacing procedures at the reception desk (after the doctor’s permission): the staff patiently and kindly looks for convenient options for receiving procedures. In general, we are grateful to the staff of the sanatorium for providing us with the opportunity to have a good rest and treatment.Positives
We liked everything, we are waiting for the results of the treatment. Thank you!Positives
Pleasant atmosphere, very friendly staff of the hotel, restaurant, hospital and aqua park. Professional and efficient work of all specialists.Negatives
The beds for people to come for treatment, including the back, are not soft enough. There is no support - you lie as if in cotton wool or on water... The pain in the lower back gets worse. At least in the suites and mini-suites they would replace...Positives
No language barrier, responsiveness, cordialityNegatives
Lack of evening events. The notice board for vacationers is not located in plain sight.Positives
I would like to thank ladies who kept our room in perfect, clean condition. Also special thank you to Mario, waiter, who was the best among restaurant staff. Very professional, always with the smile, with attention to details and very personal.Negatives
Restaurant staff needs some training to be more cheerful. Just a simple smile, or hello and show of some attention to people, would be very helpful and appreciated.Positives
Very friendly staff at receptionNegatives
There is not enough edible fish in the diet. Weak water pressure in the shower even after our complaints. The number of procedures compared to last year decreased by approximately 50 percent, with an increase in the total pricePositives
Your hotel is in a great location! There are many attractions around. The staff is very friendly. Very clean hotel and rooms. The operating mode is excellent. The food is simply amazing. There is a desire to come to you. We left delighted.Negatives
We didn't find any cons. The only thing is that treatment is obtained over long distances.Positives
It was very pleasant at the hotel. Staff always wants to help, the attitude is excellent. Although the selection of dishes was limited, everything was delicious. For example we don't eat white meat, but there were other options. Always clean, tidy, the attitude is good, quiet, nature and lakes - everything is excellent. Thanks Peter and HannahPositives
There is nothing but positivity, everything is great.Negatives
There could be more choice in food.Positives
We stayed in May m-tse We liked everything, wonderful service, excellent cuisine, delicious and varied, friendly attitude, excellent medical facilities, highly qualified massage therapists, I especially want to mention Vaide Saulenaite massage therapist from God and many thanks and best wishes to all the workersNegatives
THERE IS NO NEGATIVITYPositives
We were very pleased! The staff, service, food, just everything is at the highest level. We will definitely return to this sanatoriumPositives
Polite staff, cleanliness and service at the highest level!Negatives
There are very few procedures that are really necessary, out of 39 promised procedures they gave 6 massages and 3 mud applications, the rest are a set of procedures that can be done at home and for free, and what you would like to receive at the sanatorium was offered for an additional payment.Positives
Thank you for a wonderful vacationNegatives
I didn’t find any negativityPositives
very friendly staff. rooms are clean. daily cleaning. linen and bathrobes are changed every 2 days. great spa. very pleasedNegatives
incomplete information on the procedures. So the massage lasts 15 minutes. This is not realistic at all. For 30 minutes of massage, which is the minimum, they consider 2 procedures. For 20 minutes of dirt, 2 procedures. So if they write 42 procedures, then this is not a fact that you will receive themAnswer from Spa Hotel Druskininkai - a complex of Grand SPA Lietuva
Уважаемая Ида Камински, Благодарим Вас, что посетили комплекс "Grand SPA Lietuva" и делитесь своими впечатлениями. Да, действительно, в программу универсального и оптимального лечения входит массаж по 15 мин. Каждый день, соответственно если Вы желаете массаж длительностью 30 мин. - это считается как две процедуры. Что касается грязевой процедуры, она и так длится 15-20 мин., поэтому это не может считаться как две процедуры. Как две процедуры считаются массаж 30 мин., парафиновые ванночки для рук или для ног, подводный массаж и Magneto Stym. Во время консультации врача, он назначает процедуры, и если в программу лечения по назначению врача или по желанию гостя входит процедура как за две - это обязательно отмечается. Приносим свои извинения за предоставленные неудобства. Надеемся Вы вернётесь в комплекс "Grand SPA Lietuva" и мы сможем оправдать Ваши ожидания. С наилучшими пожеланиями, Вероника Эрхард, менеджер по работе с VIP клиентами