references
Marina H.
06.09.2023
Positives
Very friendly staff, large selection of fresh products for breakfast and dinner (I didn't book lunch), very quiet room, own video-monitored parking lot. We will be happy to come back!!!Negatives
The water in the swimming pool was a bit too cold in my opinion.
Olga C.
03.09.2023
Positives
Many thanks to all the staff. Everything was fine, special thanks to the medical staff.Negatives
The bat invasion was stressful
Leonid K.
31.08.2023
Positives
cool hotel, staff works very well. The rooms are cleaned even on Saturday and Sunday. The room we lived in was very spacious and comfortable, with a lot of beautiful and comfortable furniture. A large selection of treatment procedures, the treatment department is open seven days a week. Doctors also work seven days a week. High-quality and varied food.Negatives
- the air conditioner in the room did not work - weak Internet - often at night drunken youth were screaming under the windows - it is advisable to put some kind of handrails on the stairs at the entrance, since it is difficult for sick people to climb - there are very uncomfortable sunbeds in the room for oxygen therapy, it is advisable to put chairs instead
Alexander W.
31.08.2023
Negatives
Prague trip was a disaster. Our travel companion showed no consideration for us. We didn't hear anything and could hardly take any photos. 👎I won't be forgotten by anyone. Our travel companion was called Valentina.
Sergej P.
27.08.2023
Positives
We would like to thank you very much for a great stay at the Hotel Ambassador. We will be back.
Alexander S.
27.08.2023
Positives
The hotel has its own parking spaces. I think that's very good
Volodymyr T.
24.08.2023
Positives
Everything was great, we hope to return.Negatives
Not noticed
Wezeslav I.
21.08.2023
Positives
Close to the center and close to the forest.Negatives
The waitress stole my mushrooms, which I asked her to help me dry... Well, of course, the rest of the staff was in no hurry to give her away ;)... Because of the mushrooms, I didn’t start a panic, I got new ones... but go ahead, maybe this is indicative...
Galina M.
14.08.2023
Positives
Excellent hotel. The food is varied and very tasty. All the staff (waiters, maids, nurses, administrators) are very friendly, answer all questions and solve problems. The city itself is just a fairy tale! Special thanks for the excursions: The guides are patient and erudite. Thank you all so much for a great vacation!
Anna J.
10.08.2023
Negatives
Hello, the room could be cleaned better. Lots of dust and superficially cleaned.
Evgeny A.
03.08.2023
Positives
Conveniently located, pets friendlyNegatives
Few procedures in the package, the choice of dishes is very limited
Robert M.
30.07.2023
Positives
Ambassador Grand Hotel. We stayed at this hotel twice, in winter and summer 2023. We liked everything: location, food, medical facilities and rooms. The service staff is attentive and responds kindly to requests. I especially want to note the work of Ch. doctor N. Larina. She is a very attentive and qualified doctor.
Olena K.
30.07.2023
Positives
Friendly staff, free transfer, nice pool, good food. Without any objections, they fed me lunch on the day of departure instead of lunch, which we didn’t have time for on the day of arrivalNegatives
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Keith M.
25.07.2023
Negatives
Not everyone spoke English which could be tricky for initial treatments, though fine once understood the process!
Alexander K.
24.07.2023
Positives
I liked everything 👍I’ll come again and again, I think. I advise my friends to come to you in August. Everything is fine, thank you, see you later ❤️
Peter J.
22.07.2023
Positives
The applications were of very good quality and so was the planning.Negatives
Unfortunately, Russian was the main language; German and English didn't get much further. On two days there was no internet access in the room despite multiple consultations with reception. One day we couldn't have the restaurant bill booked to our room because we supposedly weren't guests there.
Nelli S.
17.07.2023
Positives
The doctor was very nice. Food large selection. Unfortunately it's not always well seasoned.Negatives
Staff across the board weren't nice from the start. Afterwards we went.... At the reception an older man was rude and unhelpful. Hotel is far from colonnade, for older people. Not suitable for walkers and wheelchairs.
Lev B.
16.07.2023
Positives
Good location of the hotel. Excellent treatment. Friendly staff of the medical department.Negatives
Breakfast is good. Dinner leaves much to be desired, especially the meat selection and soup.
Arthur H.
01.07.2023
Positives
We thoroughly enjoyed our relaxation and recovery at the Ambassador Hotel. Transfer to the hotel and home was also good
Alexander A.
19.06.2023
Positives
Everything was great! I am very happy to recommend it
Alexander R.
19.06.2023
Positives
To be recommended and again and againNegatives
Lacks space to sit and chat in the evening
Diethelm B.
19.06.2023
Positives
Nice and polite staff, great treatments, good location of the hotelNegatives
Unfortunately, the doctor didn't speak a word of German, as my wife speaks Russian, so communication was somewhat possible. It's a shame that you can't get very far with German alone
Igor P.
11.06.2023
Positives
Very nice rooms, large and comfortable. The bathroom and toilet are also good, the plumbing is good. Everything is clean and tidy. The food is varied. I also liked the proceduresNegatives
The pool needs renovation
Анна П.
03.06.2023
Positives
Thank you very much to the sanatorium for your help. Everything was at the highest level! We were met at the airport on time, taken to the hotel (in a great location - in the center, within walking distance), the rooms were ready: large and bright. The treatment was excellent, the food was good (plenty baked goods and cakes, tea, juices, coffee, fruits - always) The SPA is excellent - three saunas, towels, sheets, slippers, bathrobes... Thank you again, next time we will contact the sanatorium for help again. Please let us know when you can place an order for next year.Negatives
The saunas and pool are on different floors, so the water in the pool and jacuzzi seems cold.Answer from Grandhotel Ambassador
Уважаемая госпожа Пальянов, очень приятно читать Вашу оценку, надеемся Вас вновь приветствовать в нашем отеле! С желанием много здоровья М. Beňáková, Reservation manager