references
Olga Isaeva
28.04.2024
Positives
The hotel is located on a quiet street near the springs. Excellent accommodation conditions. Competent medical staff led by a very professional chief physician. The restaurant is beyond praise. Caring staffNegatives
I didn't find any cons.
Vitalij Dudnyk
08.04.2024
Positives
I really liked it. All at the highest level. Especially the doctor, just smart. Thanks a lot.
Alexander Vyblov
31.03.2024
Positives
We really enjoyed our stay at the "Iris" Hotel! Everything met our taste and expectations, even more. We spent a lovely week there! We would love to come back and spend another relaxing holiday like this!
Jelena Sokolova
20.03.2024
Positives
Wonderful hotel, very helpful staff. Food is beyond praise.
Viktor Weisert
19.02.2024
Positives
We were completely satisfied with our stay at the Iris Hotel. Thank you for your hospitality and quality service!
Vadim Bondarev
18.02.2024
Positives
Not a bad location. New hotel. Delicious food (for some reason only a la carte lunch, and a buffet for dinner, although the website states otherwise).Negatives
Very inconvenient schedule - dinner ends at 19:30!! You can hear your neighbors. Poor water pressure in the shower.
Michael Bork
28.01.2024
Positives
Very good (we were 2 people, 6 people/VP) from our point of view + initial medical examination with therapy prescription + Hotel (very clean) + Condition/implementation areas of application + Food (manageable, but always enough, very tasteful) + Flexibility and friendliness of the entire staff + quiet location However, hiking to the well three times a day is a bit of work, depending on your illness. We recommend it without reservation.
Radu Creciun
27.01.2024
Positives
The place is amasing, very friendly staff. Good place for staying with kids.
Elena Witmann-Okst
22.01.2024
Positives
We stayed at the Hotel Iris for 10 days. Very good location, quiet corner but central. Staff very nice. Delicious food, the room was clean. Everything great. We can only recommend it.
Vladimir Voronin
18.01.2024
Negatives
We were disappointed with the New Year's dinner, it was an ordinary dinner, they gave us a glass of champagne and 20 grams of besherovka and said that the restaurant would close at 8 pm and this pleasure cost us 100 euros, so the whole New Year and also the Notel advertisement is old, a lot of things are not true. There is more in this Notel we won't go
Swetlana Schunk
18.01.2024
Positives
In principle, I liked everything, the spa with a pool and sauna is small but cozy. The girl at the reception helped with parking for the second car.Negatives
I wish there was more choice of baked and sweet foods and hot tea in the evening for free, as in many other hotels. The contrast stream in the spa did not work.
Любов Булава
07.01.2024
Positives
Good afternoon. The hotel is cozy. The doctor and medical staff are professional. The buffet in the dining room corresponds to the name. Thank you to the IRIS SPA Hotel for a pleasant vacation
German Belov
05.01.2024
Positives
-- Tasty food --Quality of procedures --Kind staff helped in solving problemsNegatives
--You could hear the humming from the pool in the room, and there were also problems with the batteries (you could hear them working, you had to turn them off at night) --Regular drinks are not included in the price of lunch and dinner
Steffen Darge-Wenzl
16.10.2023
Positives
The hotel is located just a few minutes from the Garden Colonnade. The service in the restaurant was very, very polite and spoke German very well :-)Negatives
OMG where to start. The worst thing is the parking problem, no parking at the hotel. We had to park in a parking garage 20 minutes away because there are no parking spaces at the hotel. The food is too simple for a 4 star hotel and very meat-heavy, as a vegetarian you can't really find anything and there aren't really any desserts at the end of dinner. We are talking about a 4 star hotel here!!! The rooms are already very worn out. In our room, the ceramic toilet was broken, the sink was cracked, tiles on the wall were cracked, the joints on the bathtub were covered in red mold and the shower wall was so dirty and the door frame was swollen, etc., just unbelievable. A room with a balcony makes zero sense, the view of a wall isn't nice and it's not worth paying more money for it.
Nataliia Pavlichenko
14.10.2023
Positives
Everything was very good. Thank you! The hotel was very good. We really liked the room and the food. Very friendly staff! We can only recommend it. Thank you for everything!
Tetyana Becker
03.10.2023
Positives
I liked everything very much! The food, the staff, the hotel itself, the location - everything is excellent! With all my love for criticism, I couldn’t find anything to complain about. Everything was convenient, tasty, high quality.
Евгений Федоренко
01.09.2023
Positives
The Iris Spa Hotel pleasantly pleased literally everything: its location relative to the springs, a short climb to the hotel, a comfortable location of treatment procedures in the hotel building, the staff is friendly and welcoming, the cooks are excellent, the waiters are skillful and caring. At the reception, Anna can answer all questions; if she doesn’t know something, she will figure it out and eventually find the answer to the question posed. The medical staff is knowledgeable, competent, and friendly. The head doctor competently prescribed procedures and drinking regimen. The sanatorium offers a varied range of procedures that are prescribed by the doctor and can be purchased additionally. The well center was a pleasant surprise; you could swim, sit in the jacuzzi, and visit the saunas. The water in the pool was a little cold, but it was even invigorating after the sauna. Thank you very much, we will recommend Iris to our friends. We improved our health and left with pleasant impressions!
София Генюк
28.08.2023
Positives
From the first day to the last minute of your stay in this sanatorium, the feeling of a warm, hospitable home was preserved. I would like to say thank you to each and everyone, starting from the girls working at the registration desk. everyone - the wonderful doctor, nurses, massage therapist, brilliant cook, waiters, maids - thank you so much! you gave us 3 weeks of wonderful vacation. We will be glad to come to you again. THANK YOU!Negatives
No
Peter Kärcher
20.08.2023
Positives
The hotel has the advantage that it is located on a quiet street on one side and close to the center on the other. A big thank you to the entire staff, always friendly and warm, and the care of the treatments, which were carefully laid out by the doctor, was also very attentive. I can only recommend it again and again.
Irina Levina
17.08.2023
Negatives
The plumber spent a month fulfilling a request for minor shower repairs.
Valentina Kalenitchenko
15.08.2023
Positives
Absolutely liked everything! Only positive emotions! The medical treatment at the Iris sanatorium is wonderful! Very attentive and professional team! Food and service at a high level! Very pleased! Transfer from the airport to the sanatorium and back was organized on time (sanatoriums.com). These two weeks were just a fairy tale! Very grateful to everyone!!!Negatives
No
Victor Pogrebinsky
09.08.2023
Positives
We were very pleased. Beautiful city, wonderful sanatorium. The staff is very friendly, the treatment is good, the nurses and doctor are experienced and attentive. The food was very good. In a word - only positive emotions. Thank you.
Viacheslav Ovsianik
14.05.2023
Positives
Great vacation. Very convenient location. Cozy rooms. Home atmosphere. Special props to the restaurant staff (you will never go hungry) and the maids for excellent cleaning of the rooms and attitude towards the guests. The chief doctor speaks Ukrainian. The procedures were pleasant and useful. We enjoyed our vacation and will definitely come again.Negatives
The only, but significant, minus is the Wi-Fi speed. If you need the Internet for work or even to watch something in HD, then the available speed of 1.8 Mbit/s will not be enough. It would also be great to have a small gym for meditation, yoga, etc.
Alexander Slobodskoy
17.04.2023