references
Vitalii L.
24.04.2015
Positives
This was my first time using direct booking and I really liked this option, including the transfer, everything was clear and very friendly. Good variety at breakfast. I really enjoyed the appointment with the head doctor; he gave the impression of being a very erudite specialist.Negatives
It is a pity that the outdoor swimming pool in Thermal has stopped working and the pool in the hotel is not working.
Тимур К.
24.04.2015
Positives
Wonderful hotel. Excellent doctor, nurses and all the staff. Only positive emotions! In April 2016 only here!
Elena I.
05.04.2015
Positives
Very good hotel and its location, treatment at the highest level, very tasty and varied food
Нина Б.
01.04.2015
Positives
I liked everything very, very much, my husband and I decided to come every year now.
Larisa G.
30.03.2015
Positives
The sanatorium has a very good location, very close to the 11th spring. In the same building there is a pharmacy and a gastronomic center, a currency exchange office, a beauty salon and shops.Negatives
I didn’t like the baths - they are made in a metal trough (though based on thermal water), and bubbles are added - just insert a hose from a cylinder into the water - like in the last century. Of course, there is no illumination of the water. Another disadvantage is that the massage lasts 15 minutes - for therapeutic purposes this is very little. The food is very poor - the choice of dishes is small for 4 stars. And the cleaning of the rooms is disgusting - they don’t wipe off the dust, they vacuum it haphazardly.
Margarita M.
21.03.2015
Positives
I liked everything very much, we had treatment for the first time in Karlovy Vary, there was nothing to compare with. I have a good memory of the hotel, everything was coordinated, the attitude of the staff is good, and the location of the hotel is a plus. We are going next year, I think the choice will be in favor of Windzora.
Алла .
16.03.2015
Positives
The cost and quality are excellent.Negatives
The cost of parking ($10 per day, which corresponds to 250 CZK) for hotel clients in the hotel's open parking lot is on average three to four times more than in the city underground parking (60 CZK per day for a 14-day stay). For example, in Hotel "Thermal" located nearby, the cost of parking for hotel clients in the covered parking lot is 75 CZK per day.
Svetlana C.
12.02.2015
Positives
comfortable, well located, good proceduresNegatives
I didn’t like the food very much, the quality needs to be improved
Ирина С.
30.01.2015
Positives
Rest for frail people, walk and drink some water. The sanatorium is not bad.Negatives
Breakfast is monotonous. There are few water treatments. The pool is not working.
Галина С.
30.01.2015
Positives
The treatment is excellent without question. The room is good, big.Negatives
The dishes are not tasty (except for breakfast, which was good). The cook definitely needs to be changed.
Galina S.
30.01.2015
Positives
close to all sources, close to central streets and transportNegatives
Garbage collectors work very noisily under the window at 5 am, making noise, disturbing sleep
Natalya F.
30.01.2015
Positives
The location is very good, the holiday was good. Overall I was pleased with my stay at the hotel.
Сергей М.
18.01.2015
Positives
Very conveniently located, good treatment. The food is ok. Not like in Turkey, of course, but quite acceptable for Europe.
Светлана Ч.
14.01.2015
Negatives
I didn’t really like the quality of treatment; the medical staff performs their duties formally (some employees).
Андрей .
12.01.2015
Positives
everything is fine, just ruined the vacation by a doctor’s appointment, for which we pay the doctor money if he prescribed a procedure that is contraindicated for me, these are gas injections, I had to call my doctor in Moscow, the doctor didn’t even invite us, and everything is great, God willing, we’ll come again
Nina R.
11.01.2015
Positives
Everyone liked the sanatorium, especially the treatment, the holiday was a success.
Yulia S.
10.01.2015
Positives
The treatment is simply excellent.Negatives
The food is very monotonous, and the festive dinner for the New Year is very weak
Nikolay S.
27.12.2014
Positives
Very clean, comfortable hotel with very friendly staff, located within walking distance of all sources. The two weeks spent in Karlovy Vary flew by like one day and I really didn’t want to go home. If the opportunity arises, I will definitely come here again to relax and improve my health. Many thanks to all the hotel staff for their warm welcome and conscientious performance of their duties. The overall impressions of my stay at the hotel are only positive, I will definitely come here again!!!!.Negatives
Very few mineral water swimming pools are prescribed (only three during the 14 days of stay); There are few dietary dishes on the menu; The quality of food preparation sometimes leaves much to be desired (probably depends on the cook who took over the shift) Check-in after 14:00 is very inconvenient for those who arrive in the morning; During the initial examination, the doctor did not even look at the results of the tests and examinations that I brought with me, although the website says that you need to bring them with you. The hotel’s medical staff needs to decide whether they need our tests or not, and only then post this information on the hotel’s website.
Razyia Z.
22.12.2014
Positives
I really liked the sanatorium, I recommend it to everyone. The treatment and medical staff are good.Negatives
The products are overdried, the range of dishes could be improved. I didn’t like that they always seated me at one table.
Tatiana E.
19.12.2014
Positives
I liked the hotel for its location and treatment, the procedures were good.
Petrov I.
17.12.2014
Positives
I was given a double room for one at the price of a single. The room was spacious, cleaned every day. The room was on the second floor and it was convenient to take the elevator down to the restaurant and procedures. Another elevator was used to communicate with the outside world.Negatives
I didn't notice any air conditioning in the room.
Константин П.
17.12.2014
Positives
The sanatorium is very good, we liked the treatment, we were overall satisfied with everything. my health has improved.
Светлана Л.
16.12.2014
Positives
Very good location of the resort, excellent room, very helpful staff. The treatment corresponds to the sanatorium, the main thing, of course, is the sources! Everything else is physical therapy.Negatives
There are many disadvantages regarding nutrition! Breakfast is very good. Everything else - we need to change the cook!!!! Very tasteless. The same salads for lunch and dinner.
Yury A.
16.12.2014
Positives
We had a great rest, good sanatorium. The procedures are excellent, the nurses are attentive.
Irina S.
10.12.2014