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Homepage Czech Republic Marianske Lazne OREA Spa Hotel Cristal Reviews

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Marianske Lazne

OREA Spa Hotel Cristal

Hlavní tř. 61, 35301 Marianske Lazne

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Exceptional Reviews: 347

9.6

10

overall rating

9.6

10

treatment rating

OREA Spa Hotel Cristal

overall rating

9.6

/10

treatment rating

9.6

/10

Exceptional

9.6

10

Exceptional

Quality of treatment

9.6

/10

Quality of accommodation

9.3

/10

Food quality

9.5

/10

Staff work

9.8

/10

Location of the spa hotel

9.8

/10

Reviews:

347

I consider that the location of the spa hotel in relation to the main resort colonnade, the distance to which is 900 meters, is optimal, because, as we know, when passing a drinking therapeutic course with mineral water, you need to move more to better absorb the useful substances. A plus of the spa hotel is the fact that on its territory installed buvetts of mineral water springs "Edward VII" and "Augustine", which are well help in the treatment of diseases of the urinary system and affect the motor function of the stomach and intestines. The water of "Augustine" spring is more often prescribed in patients with increased secretory function of the stomach, liver diseases, diabetes mellitus. The water of these springs is also used for a mineral carbon dioxide bath. The quality of therapeutic base of the spa hotel is very good, guests are offered a classic set of spa procedures. The doctor in the treatment department, in my opinion, is qualified enough.

All rooms in OREA Spa Hotel Cristal are equipped with everything necessary for a comfortable stay, have a climate control system. In the hotel is one big restaurant for breakfast, lunch and diner. The quality of food in the restaurant of the spa hotel is at a good level, I have not noticed any special delights, but the choice of dishes is sufficient, there is also a diet food. Places for guests in restaurants are not fixed. The disadvantages include the fact that for lunch and dinner guests are offered only one type of soup and drinks are not provided. The hotel's Cristal café offers delicious homemade desserts focusing on French and Czech confectionery. Excellent coffee, drinks or homemade lemonades.

Menu Marianske Lazne

references

Ирина Бердичевская

11.04.2023

Positives

We rested from April 30-10, 2023, everything was very organized, meeting at the airport, accommodation, good staff working at the reception, medical treatment was also on time, always with a smile, a wonderful massage therapist in room 222, two saunas, a swimming pool, food in the dining room very tasty, everything is natural, the waiters are polite, there was always enough of everything, a wide variety of dishes, clean, clean towels and bed linen on time, from the outside there was the impression that they were one big close-knit team, the location is good, everything is nearby within walking distance, the transfer is also not there were no problems, everything was on time, thank you very much for the rest and good mood ❤️

Negatives

No

Answer from OREA Spa Hotel Cristal

Guten Tag, Vielen Dank für Ihre wundervolle Bewertung unseres Orea Spa Hotel Cristal.**** Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen das Hotelteam

Nadezhda Meltsanskaya

09.04.2023

Positives

The hotel staff is very qualified and very friendly. The food in the restaurant is varied, tasty and there are dietary dishes. Every Friday live music by qualified musicians. Very professional doctor and wonderful procedures as prescribed

Negatives

There is no hair conditioner or body cream in the shower room, which is usually the case in 4 star hotels. There is no minibar, which is expected for a 4 star. The fitness room only has a bicycle trainer.

Answer from OREA Spa Hotel Cristal

Guten Tag, Vielen Dank für Ihre Bewertung unseres Orea Spa Hotel Cristal. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen das Hotelteam

Tregub Wladimir

09.04.2023

Positives

Everything is fine, 100% satisfied

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Tregub , danke für Ihre tolle Bewertung . Wir freueun uns darüber. Wir hoffen , dass Sie sich wieder nächstemal für unser Hotel entscheiden . Gerne begrüssen wir Sie wieder bei uns . Liebe Grüsse , Cristal Palace team

Vasilij HOLZER

05.04.2023

Positives

Accommodation, food and staff work are all at the level, we liked it. We really liked that the resort has a swimming pool, jacuzzi and sauna, which we used daily without restrictions. The location of the sanatorium is good, we think we will come again. We got to the sanatorium by transfer, thanks to the drivers for their attention, responsiveness and relatively short travel time. We personally thank the driver Martin who took us home! The route for delivering vacationers to the sanatorium and the return trip home was successfully planned by the carrier company, thank you for your concern!

Negatives

The windows of our room faced the street, the first days we were uncomfortable, the noise from the street from passing cars and passers-by disturbed us, but then of course we got used to it. Sound insulation leaves much to be desired. A little about the pool and sauna: Unfortunately, not all vacationers went through the shower before entering the pool or jacuzzi; some behaved very loudly and dived into the pool, although there are warnings that this is prohibited. It wouldn't hurt to have staff here from time to time to monitor things.

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Holzer , danke für Ihre gute Bewertung . Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben. Über Ihre Bemerkungen zu Ihrem Aufenthalt werden wir Hotelmanagement informiert. Wir freuen uns auf Ihren nächsten Besuch . Cristal Palace team

Volkmar Reins

03.04.2023

Positives

Overall we really liked it. Will come again, but to a different hotel. We would like to get to know more. The pickup was on time and pleasant.

Negatives

The return transport was unacceptable because the vehicle was much too small and there was not enough space for the suitcases. The rear headrests had to be completely lowered to accommodate everything. In an accident, the three people sitting in the back would be dead. That has to be said honestly, and you wanted an assessment. We will refuse transport to someone like that on the next trip. Please keep this in mind, until then all the best. Kind regards, Volkmar and Gabriele Reins

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Reins , wir freuen uns über Ihre gute Bewertung . Es freut uns , dass Sie mit unseren Hoteldienstleistungen zufrieden waren . Gerne begrüssen wir Sie wieder bei uns . Liebe Grüsse , Cristal Palace team

Aina Janulioniene

01.04.2023

Positives

Polite administrative staff, excellent kitchen staff, clean hotel and professional masseuse Marie Hraska. I would recommend the hotel to people of retirement age.

Negatives

We expected more from the quality of treatment. The suggested trip to Prague is not suitable on Thursdays as the flow of the treatment process will be lost.

Answer from OREA Spa Hotel Cristal

Liebe Aina , danke für Ihre gute Bewertung und alle Ihre Bemerkungen zu Ihrem Aufenthalt in unserem Hotel . Wir werden weiter unser Hotel Management informiert. Gerne begrüssen wir Sie wieder bei uns . Ihr Cristal Palace team

Inna Weigel

29.03.2023

Positives

For treatment there is moor for body, not just moor packing or what is worse lava term. Parking spaces in the underground car park. I got a new two-minute missed appointment.

Answer from OREA Spa Hotel Cristal

Sehr geehrte Frau Weigel, wir freuen uns über Ihre gute Bewertung .Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben . Gerne begrüssen wir Sie in unserem Hotel . Ihr Cristal Palace team

Jakob Krahn

25.03.2023

Positives

Everything was top class.

Negatives

No negativity.

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Krahn , wir danken Ihnen für Ihre tolle Bewertung und hoffen , dass Sie sich wieder für Ihren Kuraufenthalt für das Hotel Orea Spa Cristal entscheiden. Wir freuen uns auf Ihren Besuch . Ihr Cristal Palace team.

Andrej Wolf

23.03.2023

Positives

We were in the Crystal Palast sanatorium for 6 days. Three people, in two rooms that were nearby, this was very important for us, since our son was disabled since childhood. I really liked it, the staff is very friendly, polite and competent. You could always choose something to eat. Very tasty and in sufficient quantity. The procedures were at the highest level. The doctor is very competent and polite. There are no negative complaints from our side. In a word, well done. We are planning to come for two weeks in the fall. Thank you for a nice stay with you. Wolf family.

Negatives

No negativity.

Answer from OREA Spa Hotel Cristal

Liebe Familie Wolf , danke für Ihre tolle Bewertung . Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben . Wir hoffen , Wir freuen uns auf Ihren nächsten Aufenthalt . Wir wünschen Ihnen fvile Gesundheit und verbleiben mit freundlichen Grüssen aus Hotel Orea Spa Cristal .

Robert Firnkes

16.03.2023

Positives

It's all ok. Applications, rooms clean and quiet.

Negatives

The welcome at the hotel wasn't that good. The lady with the blonde hair was very unfriendly…. The other staff, on the other hand, was very friendly. The lady who implemented the applications in particular was very competent and friendly.

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Finkes , danke für Ihre Zeit für die Bewertung und alle Ihre Bemerkungen zu Ihrem Aufenthalt . Es freut uns dass Sie allgemein Ihren Aufenthalt schön verbracht haben . Wir hoffen , dass Sie sich wieder für unser Hotel entscheiden . Ihr Cristal Palace team

Viktor Schenk

11.03.2023

Positives

Hotel is in a good location

Negatives

No soundproofing from outside, you can hear everything that's going on outside.

Answer from OREA Spa Hotel Cristal

Sehr geehrter err Schenk, danke für Ihre tolle Bewertung . Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben. Danke auch für Ihre Bemerkungen zu Ihrem Aufenthalt. Gerne begrüssen wir Sie wieder in unserem Hotel . Cristal Palace team

Valentina Vaittinen

03.03.2023

Positives

Hello, thank you very much for a wonderful holiday and treatment. Happy with everything. Excellent staff, food and hotel accommodation. Very happy with the procedures and a wonderful doctor. We want to come to you every year. Only to your hotel. We wish you a wonderful spring and summer. And a lot of tourists.

Negatives

There was no negativity. Well done, everything was great.

Answer from OREA Spa Hotel Cristal

Добрый день, Благодарим Вас за отзыв о нашем Orea Spa Hotel Cristal. С наилучшими пожеланиями Команда отеля

Dieter Gräfingholt

28.02.2023

Positives

A modern hotel with a family character. One reason is the friendly staff. The price/performance ratio is good.

Negatives

Food was sufficient and tasted good, but the selection could be expanded.

Answer from OREA Spa Hotel Cristal

Добрый день, Благодарим Вас за отзыв о нашем Orea Spa Hotel Cristal. С наилучшими пожеланиями Команда отеля

Inna Herrmann

28.02.2023

Positives

Everything was good, the meals (half board) were varied throughout the week. Everyone is friendly.

Negatives

Expensive parking in the garage.

Answer from OREA Spa Hotel Cristal

Добрый день, Благодарим Вас за отзыв о нашем Orea Spa Hotel Cristal. С наилучшими пожеланиями Команда отеля

waldemar somerfeld

27.02.2023

Positives

Everything was very, very great

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Sommerfeld , danke für Ihre tolle Bewertung . Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben . Es wird uns sehr freuen , wenn Sie sich auch nächstemal für unser Hotel entscheiden. Mit freundlichen Grüssen , Cristal Palace team

Wilchelm Giss

26.02.2023

Positives

👌👍👍👍

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Giss , danke für Ihre tolle Bewertung . Es freut uns sehr , dass Sie bei uns schöne Tage verbracht haben . Wir hoffen , dass Sie sich wioeder für unser Hotel entscheiden . Sehr gerne begrüssen wir Sie . Liebe Grüsse , Ihr Cristal Palace team.

Andreas Neff

26.02.2023

Positives

Everything was very good thank you

Answer from OREA Spa Hotel Cristal

Добрый день, Благодарим Вас за отзыв о нашем Orea Spa Hotel Cristal. С наилучшими пожеланиями Команда отеля

Rudolf Denhof

26.02.2023

Positives

That was great. Again and again.

Answer from OREA Spa Hotel Cristal

Добрый день, Благодарим Вас за отзыв о нашем Orea Spa Hotel Cristal. С наилучшими пожеланиями Команда отеля

Valentina Schäfer

25.02.2023

Positives

We were very satisfied with everything. I can only recommend it and will come back.

Answer from OREA Spa Hotel Cristal

Sehr geehrte Frau Schäfer , danke vielmals für Ihre tolle Bewertung . Es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben . Kommen Sie wieder zu uns . Ihr Cristal Palace team.

Vladimir Eirich

24.02.2023

Positives

Thank you everything was fine.

Answer from OREA Spa Hotel Cristal

Добрый день, Спасибо за вашу оценку. С наилучшими пожеланиями Команда отеля

valerij eirich

24.02.2023

Positives

Everything was very good, I liked everything.

Negatives

There are no negatives.

Answer from OREA Spa Hotel Cristal

Добрый день, Спасибо за вашу оценку С наилучшими пожеланиями Команда отеля Кристал

Ludmila Steblov

24.02.2023

Positives

Sher nice staff.

Negatives

Nothing

Answer from OREA Spa Hotel Cristal

Guten Tag, vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen Hotelteam

Valentina Gross

23.02.2023

Positives

Everything was great, friendly staff, well-organized treatments 👌 have already been to the hotel three times and will definitely come back 👍

Negatives

What bothered us a little was separate beds in the room, we prefer a double bed, the hotel was pretty fully booked so that was ok

Answer from OREA Spa Hotel Cristal

Guten Tag, vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen Hotelteam

Winfried Heinz

20.02.2023

Positives

very friendly staff

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Heinz, danke für Ihre tolle Bewertung . Es freut uns sehr , dass Sie bei uns schöne Tage verbracht haben . Wir freuen uns auf Ihren nächsten Besuch . Liebe Grüsse , Ihr Cristal Palace team

Paul Schmidt

20.02.2023

Positives

All was good.

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Schmidt , es freut uns sehr , dass Sie sich bei uns wohl gefühlt haben . Gerne begrüssen wir Sie wieder in unserem Hotel . Mit freundlichen Grüssen , Cristal Palace team

Leon Boguslavsky

14.02.2023

Positives

Great weather and the staff works well

Negatives

The air conditioning in the rooms does not work. The furniture is very old

Answer from OREA Spa Hotel Cristal

Guten Tag, Vielen Dank für Ihre Bewertung unseres Orea Spa Hotel Cristal****. Wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen Hotel Cristal-Team

Viktor Beitel

12.02.2023

Positives

The hotel and the facility are well organized. All services offered are well coordinated and leave nothing to be desired. You are welcome to come back here.

Negatives

We didn't notice anything negative during our stay.

Answer from OREA Spa Hotel Cristal

Sehr geehrter Herr Beitel ,Vielen herzlichen Dank für Ihre tolle Bewertung . Es freut uns wirklich sehr , dass Sie so viel zufrieden waren . Sehr gerne begrüssen wir Sie wieder in unserem Hotel . Mit herzlichen Grüssen Ihr Cristal Palace team.

Alexander Gebert

22.01.2023

Positives

Everything was wonderful. We rested and healed. The cook is excellent, it was very tasty.

Answer from OREA Spa Hotel Cristal

Dobrý den, Vašeho názoru si velmi ceníme a doufáme, že se k nám budete rádi vracet. Tým Hotelu Bohemia

Valery Maerovich

22.01.2023

Positives

Many thanks to the Sanatorium Som Company. for a well-organized vacation and treatment. Everything was professionally organized. I especially liked the excursion to Prague with a wonderful guide Valentina. I really liked the Cristal Palac hotel for its good medical care, the work of the head nurse, all the staff who were always ready to help, good housekeeping, and cleanliness of the hotel. I would also like to express my gratitude to the restaurant staff and the chef for the varied and delicious preparation of dishes and service. Everyone I would like to say a big thank you to the hotel staff. Everything was wonderful.

Answer from OREA Spa Hotel Cristal

Leiber Valery, we thank you for your great review. We are very pleased that you spent a relaxing day with us. We will be very pleased if you choose Orea Spa hotel Cristal again for your next stay. Kind regards, Cristal Palace team

Viktor Rath

21.01.2023

Positives

It's okay to try.

Answer from OREA Spa Hotel Cristal

Liebe Gäste , es freut uns wirklich sehr , dass Sie sich bei uns wohl gefühlt haben . Wir danken Ihnen für Ihre tolle Bewertung . Sehr gerne begrüssen wir Sie wieder bei uns. Ihr Cristal Palace team

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