references
Positives
I liked everything very much! Pleasant, helpful staff! Excellent food, great location!Positives
Excellent location of the sanatorium, good organization of treatment procedures. Everything was carried out strictly according to schedule. Friendly staffNegatives
The food is very monotonous, considering that people rent a hotel for a long period of time.Negatives
Electrotherapy rooms have fallen into disrepair, nothing worksPositives
Excellent hotel, very good service. We liked everything, we will come again if possiblePositives
We received great pleasure in terms of treatment and relaxation at the Splendid sanatorium. The staff is top notch. Cleanliness at the highest level. We were very pleased and will recommend our friends to visit this wonderful place.Positives
I got to the hotel around midnight, tired from the trip and hungry. It was very helpful to receive a plate with bread, cheese, vegetables and juice. I immediately got a turn to see the doctor the next morning and, accordingly, procedures were scheduled for the same day. VERY attentive staff, cleanliness, buffet 3 times a day - so there is a choice of dishes. The provision of medical procedures is ideally organized - simply a Health Factory! THANK YOU! From now on - only here!Negatives
The only drawback is the lack of air conditioning in the room. It is advisable to install at least a portable fan in the rooms.Positives
The hotel staff is friendly and polite, doctor Suzanna Kozych and the staff of the medical department in general are professional. The arrangement of the room corresponds to the description and photo, there are no complaints about the maid service. Food is varied and mainly dietary, the presence of alcoholic beverages in moderate doses contributes to faster recovery and recovery! 😁 The area is quiet and picturesque, we enjoyed taking evening walks through the park to the mineral springs. We are very satisfied and plan to visit the sanatorium again. The service of the sanatoriums website is excellent, the employee Viktor competently and quickly responds to requests. Thank you for a pleasant vacation!Negatives
The only thing to complain about is the insolent behavior of the Russian-speaking guests. We have more than once observed their claims to the medical staff and the way they express them. But the hotel is not to blame here.Positives
I like the treatment and it helps, I liked it 10 times moreNegatives
in the 10 years that I've been going to the gym, it's gotten nowhere older, everything is falling apart, all the exercise equipment is yesterday's century and even dangerous, because they don't have all the fastenings at all. The food is 3, but at least it's not dangerousPositives
Pleasant staff, good service, delicious food, room cleaning daily and towels changed!Negatives
Very few procedures are included in the “Lait” package for 13 days of stay (in 2020 it was “comprehensive”), and now 26, for such a price it should be “comprehensive”!Positives
Excellent hotel, very polite and professional staff both in the hotel and in the restaurant. I would especially like to mention Victoria - she helped us in all matters quickly and professionally. Many thanks to her.Positives
Nature, service, silence. All this is medicine for a person. And here it is all in the best form. We are very pleased and hope to rest here and healNegatives
It's time to change the towels for new ones, they are already see-through!!! Treatments need to be paid everywhere, if you don't pay, then you don't want to do it even if you sign upPositives
everything was wonderfulNegatives
Not enough dairy products in the morning and evening, kefir and yogurtPositives
We felt like at home, calm, cozy and deliciousNegatives
Kettle in the room, there was not enough hot tea in the cold seasonPositives
I will visit again in fourth time.Positives
This was my friends and I’s fourth visit to Piestany. We hope not the last! We rested and improved our health. Many thanks to all the staff of the Balnea Splendid sanatorium - the service was at the highest level! Well done - keep it up! Special thanks to the medical staff. To doctor Mrs. Susanna, masseuse Mrs. Yana and everyone, everyone who took care of us‼️😘😘😘Positives
Effective procedures for the treatment of arthritis, arthrosis and other diseases of the spine / joints Despite the 3-star hotel, everything was at the highest level The rooms are cozy, clean everywhere Food - buffet - one note - for some reason the cooks like to over-salt the fish/meat I was pleased that the staff tries to make the procedures as good as possible, you feel surrounded by care and attention. The only request is to pay more attention to cleaning the baths and pool for water gymnasticsPositives
Park, nature, treatment...Negatives
The only note is for the sanatoriums company. In the package that we ordered, it was written “a free covid test, the hotel does not do a pcr test and they sent us to the laboratory, where we paid 60 € per person.Negatives
About the food - overall the food is excellent, but there are a few shortcomings; tea could be in the evening. And for diabetics - there are different cakes, but only sweet onesPositives
Firstly, we want to thank Sanatoriums for the fact that instead of our booked 3-star hotel, they gave us a free upgrade to the 4-star Balnea Esplanade hotel, where we spent our rest and treatment. The quality of treatment is excellent, the range of procedures provided is extensive, the hotel is located in a park on Resort Island, surrounded by ponds, the weather was wonderful. We were very pleased. It was our first time in Piestany, we usually went to Marianske Lazne. We think that we will spend our next vacation here again.Negatives
There are no cons.Positives
I liked everything, but during my five out of fourteen days of stay, I had to leave due to quarantine. I hope to come back and get my days and get a discount. The procedures are all good, but they are not enough.Negatives
They take tests late, I didn’t have time to take them during the 5 days of my stay, and the website says all the tests are free, the muds are very effective, but they don’t give much of them..Positives
Unfortunately, the stay was short... I really liked the hotel area! Clean, cozy, beautiful, well-groomed! Many thanks to Veronica Klucovska, curator from sanatoriums.com. She worked very quickly in an emergency situation (timely information, organization of transfer).Positives
Thank you everyone, we had a great time with you! We liked everything, now we feel better. We will definitely come againPositives
We came for the third time. The place is quiet, picturesque and not a party place, you need to understand this. The rooms are comfortable. I like the organization of medical procedures - everything is very clear, without crowding and overlap. The staff is very helpful.Negatives
In the restaurant: there are still not enough dietary dishes, a lot of fried and meat, not enough fish and poultry. In the medical building: no massage, one might say that there is none. It is very inconvenient that you cannot purchase additional massages from a specific massage therapist, as is possible everywhere in the world.Positives
Very good nature and wildlife. Excellent excursions. Cozy, clean city with good and inexpensive restaurants Opportunity to attend concerts and performances by artists from Bratislava in the House of CreativityPositives
Great choice, I recommend itAnswer from Spa Hotel Splendid
Уважаемый господин/госпожа Natalia Korolova, cпасибо, что вы решили провести время в нашем спа-отеле Splendid Ensana Health Spa Hotel. Оцениваем, что вы потратили время для оценки наших услуг. C нетерпением ждем вашего следующего посещения нашего курорта. С уважением, менеджер отеля.
Positives
Provided the requested room number...The treatment is effective....All the staff are very friendly..Negatives
There is none of them!Answer from Spa Hotel Splendid
Уважаемый госпожа Liubov Tolboeva, cпасибо за посещение нашей гостинице и время, которые вы пожертвовали для оценки наших услуг. С нетерпением ждем вашего следующего посещения нашей гостинице Splendid Ensana Health Spa Hotel. Желаем вам крепкого здоровья, с уважением Менеджер отеля.
Positives
Hello! After reading negative reviews about this hotel, my wife and I decided to take a chance and were not mistaken in our expectations. Treatment, accommodation and food are 5. Of course, there is a small negative regarding the room cleaning, but for us this minus is not significant. If you want super service and for dinner or lunch shark fins, take a 5-star hotel. Everything in this hotel corresponds to 3 stars. The hotel was booked without treatment, the necessary procedures were purchased on the spot, we believe that the main procedures in this sanatorium are unique mud, a mirror (mud) pool and hydrogen sulfide swimming pool, everything else can be obtained in Russia, we also got a very good massage in the city for 12 euros for 30 minutes, I highly recommend it, you won’t find anything like this at home. The massage salon is located opposite the Magnolia Hotel on the second floor, if you don’t find it, ask at the pharmacy ( next building), the girls will tell you, they understand Russian but speak slowly. The effect of the treatment came on the third day, the pain in the joints began to noticeably recede, of course, this is all individual. We are planning to go again in September if the coronavirus does not stop. Good health to allAnswer from Spa Hotel Splendid
Уважаемый господин Iadkar Zagidullin, cпасибо за посещение нашей гостинице и время, которые вы пожертвовали для оценки наших услуг. С нетерпением ждем вашего следующего посещения нашей гостинице Splendid Ensana Health Spa Hotel. Желаем вам крепкого здоровья, с уважением Менеджер отеля.
Positives
It was a great vacation! I liked it very much! The treatment was absolutely perfect for me. Everything was up to par. Excellent. Thank you all very much !!! Honey. staff, sanatorium staff, Veronica.Answer from Spa Hotel Splendid
Большое спасибо за вашу похвалу! Спасибо за ваш очень положительный отзыв. Мы с нетерпением ждем возможности приветствовать вас в будущем. с уважением, менеджер отеля