Reviews about KRC Jaunķemeri 3* (Jurmala, Latvia) for 2023 - 2024 – Hotel rating and expert opinion

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Rehabilitation Centre Jaunkemeri

Kolkas Iela 20, LV-2012, Latvia Jurmala
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8.1
10
overall rating
7.9
10
treatment rating

references

Tatjana Scheifel
17.10.2016

Positives

This was my first time at a sanatorium, so I can’t compare. But overall the opinion is good

Negatives

There was no time, after the bath or mud, to rest
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Vladimirs/Владимир Puncels/Пунцель
14.10.2016

Negatives

There is not enough store next to the sanatorium.
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Normunds Kulakovs
14.10.2016

Negatives

not all medical staff worked efficiently.
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Tamara Zraževskaja
11.10.2016

Positives

We really liked everything. Very friendly and attentive staff. Varied tasty food. Near the forest and the sea. Beauty. Calm and cozy.

Negatives

We were disappointed that there was no hairdryer or kettle in the room. You can do without a kettle and they feed you enough, but drying your hair is a problem.
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Вера Диманте
07.10.2016

Positives

The treatment is very good, the attitude of the staff is also very good, the food is also excellent, the location is ideal, the sea is not far away.

Negatives

I went to the sanatorium with a suitcase, but it turns out that my room was not booked. There were good places, but the mood deteriorated. I booked online, but my name was not on the list of those arriving. Correct this error and be careful when booking online.
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Answer from Rehabilitation Centre Jaunkemeri

Здравствуйте Вера! С бронированием вышла ошибка со стороны сотрудника рецепции. Мы приносим свои извинения. С уважением, менеджер санатория Яункемери Tatjana Dabolina.

Таисия Коростика
28.09.2016

Positives

Wonderful location, healing air, healing water and mud, mostly kind staff. Sufficient number of procedures.

Negatives

Expensive additional treatments are massage, sling therapy, underwater massage, salt room, etc. Very small rooms and poor shower. Towels are not changed and rooms are not cleaned during the week.
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Answer from Rehabilitation Centre Jaunkemeri

Здравствуйте Таисия! В отношении дорогих процедур, если смотреть по стоимости процедур в Латвии, у нас в санатории стоимость низкая. Уборка номеров указана в правилах внутреннего рапорядка, который пациент подписывает в первый день заезда и который остается у него на руках: полотенца меняются практически каждый день, если их оставить на полу, санитарка обязательно их поменяет, уборка происходит каждый день. С уважением, менеджер санатория Яункемери Tatjana Dabolina.

Galina Koroleva-Hodgson
21.09.2016

Positives

I really liked the exercises in the gym with the girl on big balls. In the bike room, some of the instructors were not very polite. Especially the young man with the beard. Very polite instructor and massage therapist Smirnov. All the staff in the dining room are very friendly and attentive.

Negatives

Too many doctor visits are a waste of time. The doctors are tired and irritated. The woman doctor (I think her last name is Semenova, but I’m not sure exactly) told me what you want at your age. I did not come to her to clarify my age. That's not what she gets paid for. The girl from the clinic, reception, Evita, was very impolite and her treatment really upset me.
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Answer from Rehabilitation Centre Jaunkemeri

Здравствуйте Галина! Мы являемся реабилитационным центром и наше основе направление - это реабилитация. Консультация врача является неотъемлемой частью лечения так как только врач может назначить/составить план реабилитации, также в курс реабилитации входят повторные посещения врача, чтобы подкорректировать программу лечения или может у пациента могут возникнуть какие-либо вопросы, пожелания. Доктор Семенова очень любезная доктор и хороший специалист, таких слов пациенту она сказать не могла по этике. С уважением, менеджер санатория Яункемери Tatjana Dabolina.

Светлана Горитская
15.09.2016

Positives

I had a rest and treatment with my husband for the first time! I liked everything! Nature and the sea are close! The staff is excellent! The room was cleaned in two days! I would like samples of shampoos and conditioners, like in European hotels *** and a hairdryer! Here the hairdryer was only in the changing rooms of the pool! No more comments! We’ll bring you back again! Thank you all!
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Михаил Билик
14.09.2016

Positives

I really liked it the first time.

Negatives

Problem with elevators
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Марина Брусова
12.09.2016

Positives

Thank you! This time I took advantage of the offer under the “Ayurveda” program, and in the future I will no longer be able to refuse an “Ayurveda” massage, of course, I really liked it, and it suits me very well, in general there is a variety of procedures, qualified doctor’s assistance in selecting procedures, and the bar on the ninth floor is just a pleasure, walks in the forest, on the beach, gymnastics in the pool, gym, competent instructors, the only thing missing is a seawater pool, mineral water to choose from, and slingotherapy, just what you need for my problems with the spine, I still can’t list them all, in general THANK YOU, I would like to come to you again

Negatives

No cons, thanks again
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Irene Goerzen
11.09.2016

Positives

We visited the sanatorium "Jaunkemeri" for the third time and will come again and again. Beautiful nature: pine forest, sea, endless white sandy beaches, air that you want to drink (my husband’s cough, which he had been trying in vain for 2 months, went away on the second day). Unique treatment: after visiting the sanatorium, I, who have had rheumatoid arthritis for 30 years, can give up painkillers for 2 years. And just nice people who work there. Thanks to them all!
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Светлана Зуева
08.09.2016

Positives

I rested in the Jaunkemeri sanatorium from August 22 to September 6 in a single room on the 5th floor. The room is modest, but everything that was needed was present. The food was a little monotonous, but I wasn’t hungry. I really enjoyed the treatments and sports activities. And what especially fascinated me was nature! The sanatorium is located in a pine forest, not far from the Gulf of Riga, extraordinary beauty! How breathable it is here! Nature heals itself!

Negatives

There is no negativity!
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Tamara Karpovich
05.09.2016

Positives

Thanks a lot! We really liked it - it’s cozy and tasty and the sea is close and the staff is very attentive and professional
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Эдуард Плисс
05.09.2016

Negatives

lack of a satisfactory opportunity to work with a laptop in the room due to the lack of a table for this. Next time I will try to clarify this possibility. Sincerely, E.P.
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Svetlana Liachinskaia
02.09.2016

Positives

The ability to quickly, efficiently and fairly cheaply conduct an examination. This is how I learned about diagnoses that I didn’t even suspect about and that required urgent intervention. Thank you.

Negatives

Dishes made from ground meat or fish are generously sprinkled with caraway seeds, which not everyone likes; for example, it happened to me that there was nothing to choose from. The timing of the procedures is not always convenient and it was not possible or they did not want to change. For example, I had time in the pool at 14.40, at 14.00 for lunch, and of course, immediately after lunch there was no point in going to the pool and doing gymnastics. I had to miss it 4 times out of 6.
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Andrejs Andrijenko
29.08.2016

Positives

We liked everything, we will go again!
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Владимир Берштейн
17.08.2016

Positives

A very pleasant combination of an excellent park, sea, good beaches, a number of useful procedures, good food, experienced doctors and helpful staff. It was my first time here and I was pleased. I don’t have any obvious severe illnesses yet, but there is undoubtedly a positive effect from rest and treatment in Jaunkemeri. Thank you very much! Working pensioner, 84 years old.

Negatives

I haven't found any downsides to staying at the resort yet.
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Валентина Петеркова
16.08.2016

Positives

Dear sirs, I was happy to leave the completed form in the room, I regret that I didn’t give it to the reception, I really liked everything about you: the friendliness of the people, the medical supervision, the food, and the excursions, I will be happy to come again and recommend it to all my friends. Thank you very much for a wonderful holiday, keep it up! With respect and gratitude, Professor of Medicine Valentina Peterkova
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Алексей Парфенов
14.08.2016

Positives

Excellent location of the sanatorium, well-groomed territory, good attitude of most of the employees: the best worker in office # 15 is a physiotherapist - an excellent specialist and a person who loves and knows how to communicate with patients, I give excellent marks to Dmitry, an employee of the mud bath, an open and friendly person. I was very pleased with the quality of the food - excellent cooks and most of the canteen staff. Room cleaning is at a fairly high level. The furnishings of the rooms are ascetic, but sufficient. The mattress on the bed is quite comfortable.

Negatives

Registration work! Especially on the third floor. Constant queue or having to wait or arrive later. This does not correspond to the level of the establishment. A program for distributing procedures is needed, especially if you need to conveniently distribute procedures for a family of several people. It's not much better on the second floor of the clinic. Several times there were cases of cancellation of a visit to the doctor for various reasons. In addition, we lost our medical history, the recovery of which is quite problematic.
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VLADIMIR PIOTROVICH
09.08.2016

Positives

We liked it very much, we extended our stay at the sanatorium

Negatives

The water in the Gulf of Riga is 18-20 degrees, it’s good to warm it up a little :))
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Elena Ishchenko
05.08.2016

Positives

Sea, nature, cleanliness of the area, underwater massage (paid), menu, work of the dining room and housekeeping staff, the opportunity to communicate and train with horses, proximity to Riga.

Negatives

Modest rooms, a modest number of procedures included in the package, no bicycle rental, unsmiling staff, elevator constantly breaking down
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Николай Селин
04.08.2016

Positives

The economy class room is clean, comfortable, the furniture is good, there are hangers in the closet, the refrigerator is small, but odorless and freezes well. The bed linen is clean, changed every 5 days, we came for a week and, at our request, they changed it after 4 days. The shower is on the floor, the water flows well, the toilet does not flood, there is a mat for non-slippery, the toilet and sink are clean. They put 2 rolls of toilet paper and 2 small pieces of soap. The staff is polite. The food is dietary, but very tasty. I especially liked the cold soup (beetroot soup), beef stew and fresh berry compote. The treatment was intensive, they only paid extra for classic and underwater massages. We tried sling therapy for the first time, although it’s more expensive than a massage, it’s worth it! I highly recommend it to those who have problems with the cervical-collar area of the spine and headaches. One session was enough for the pain to go away and the neck to rotate as if the vertebrae had been lubricated with oil. We only managed to get to the sea in the evening; we were on vacation at the end of July, so we were able to swim and sunbathe.

Negatives

The size of the duvet cover did not match the size of the blanket for me, my husband, and my parents; after changing the linen, everything remained the same! The sheets are 20-30 centimeters shorter than the mattresses. We ask the owner of the sanatorium to purchase normal sets of underwear so that the girls-maids do not blush and apologize for you!!!!!!!!!!! The shower head is leaking, there is no use in repairing it, it’s time to replace the old water heads with new ones. Otherwise, one old watering can spoils the whole impression of the shower room. Aw!!! Owner of the sanatorium, hear us! Inspect the showers. And if you also replace the old carpets in the corridors, which smell terribly, with new ones, then the overall impression of everyday life would be ideal!
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Елена Григорьева
04.08.2016

Positives

We stayed in an economy class room: clean, comfortable, new furniture, refrigerator, TV, good lighting. Comfortable mattresses and two pillows for each person. The shower is on the floor, but the water flows well and there is a mat. The plumbing is clean. They provided 4 towels for each person. 2 rolls of toilet paper and 2 small pieces of soap. The food is dietary and tasty. There are many procedures, especially if there are no special contraindications. We only paid extra for massages and sling therapy. The staff is polite. Many thanks to Lyudmila!

Negatives

The balconies are not cleaned, they are dirty with birds. Or ban feeding birds on balconies or clean up!!!!!! The sheets are short, the duvet covers do not match the size of the blankets, and the maids then apologize for the substandard condition and stinginess of the owner of the sanatorium. The shower head is leaking, it's useless to fix, it's time to replace it! On the 6th floor, the old carpeting in the hallway stinks terribly! on some floors it was replaced and there is no stink there, but some floors continue to choke.
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Irina Bogachova
30.07.2016

Positives

beautiful nature, but a lot of mosquitoes, good work of the maids on the 8th floor

Negatives

terrible bathroom with old plumbing, there is not even a rubber mat, which creates a risk of falling, especially for older people, also poor sound insulation in the building and it is clear that there has been no renovation, probably since Soviet times
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Галина Акулова
29.07.2016

Positives

All liked it.

Negatives

I would like more procedures included in the price of the tour.
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Елена Фомичева
29.07.2016

Positives

everything was great, I will definitely come again.
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Alexander Miranski
27.07.2016

Positives

Good applications, near the Baltic Sea. Enjoy your meal.

Negatives

Room quality below average.
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Natalia Bondareva
24.07.2016

Positives

I would like to note the excellent medical facilities, professionalism and attentive attitude towards patients. The somewhat remote location of the sanatorium has the advantage that it is quiet and calm, you can take a break from the hustle and bustle of everyday life. The food, although not fancy, is sufficient, there is even some choice. Reminds me of food in a Soviet-era kindergarten. There was a refrigerator in the room, a supermarket a few bus stops away, i.e. opportunity to diversify your diet. I do not rule out the possibility of a repeat visit.

Negatives

The downside to nutrition is that the breaks between meals, for me, are long with a shift towards late evening. Because of this, eat a lot at each meal, i.e. everything they give is difficult later during the procedures. Another problem for me personally was the hard mattress; by the morning my back and neck hurt. My husband had no pain on the same mattress. There were no other problems.
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Соня Плетинская
17.07.2016

Negatives

Internet does not work well
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NATALIA BABAIKINA
12.07.2016

Positives

Sea Air Treatments Very tasty food Friendly staff Sun
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