Reviews about Belvedere Spa & Wellness 4* (Marianske Lazne, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Belvedere Spa and Wellness

Nám. J.W. Goetha 16/1, 353 01 Marianske Lazne
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Exceptional Reviews: 111
9.0
10
overall rating
9.0
10
treatment rating

references

janna trahanov
28.04.2016

Positives

Everything was great. I really liked it

Negatives

In room 31 there was no internet connection, I had to go out to the stairwell.
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Valeriy Slutsker
10.04.2016

Positives

All liked it! We're going again.
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Александр Линдт
28.03.2016

Positives

Very convenient location, almost all the staff are friendly. In general, the price corresponds to the services.

Negatives

In the Luxury room (45) there is no switch for the air exhaust in the toilet (it’s simply blocked). In response to our remark, they said that the extractor turns on automatically once an hour. Later they just brought a bottle of deodorant. In my opinion, you need to look for the reason and not just bring deodorant .
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Tamara Uggeldahl
16.03.2016

Positives

Food and service excellent

Negatives

room cleaning is good, but very often it interferes with rest - without knocking or permission - they enter the room - without apologizing, they are undressed and without leaving they continue cleaning We saw this 1 time in our life, no matter where we were
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Helene Kisil
14.03.2016

Positives

My husband and I liked the hotel, and it was close to the springs. We were pleased.
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Tatiana Lokhmatova
09.03.2016

Positives

I rested in February-March. There are not many people, very quiet and peaceful. Room cleaning daily, towels changed upon request. Breakfast and lunch (at 17.15) are enough for the whole day. The pump room is not just close, but very close. The staff is attentive, procedures are on time. I am very grateful to all the staff for their help (it was my first time in Marianske Lazne), they helped me navigate both treatment and excursions.

Negatives

There are no mineral baths, but they can be taken in Central Lazne for an additional fee.
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Пушкарева Светлана
09.03.2016

Positives

The hotel's convenient location relative to the drinking colonnade, but still the hotel is located on a hill and in order to drink mineral water, you need to go down the steps and back up. The hotel does not have a computer with internet for residents. Food - breakfast is a very good buffet, and lunch and dinner are a la carte. It should be noted that the dishes for lunch and dinner were never repeated in 10 days and were prepared with respect for the residents - tasty, with an emphasis on dietary nutrition. The treatment is quite good, but what can you get in 10 days... I would like to note the very professional massage and attentive attitude of the head nurse. The rooms are clean and large. Cleaning is done every day, towels are changed every 3 days and bed linen is changed every 5 days. The town is like in a fairy tale - renovated old mansions - mostly hotels, cute small shops. The air is clear. There is not a single industrial pipe in the city. There are also three large markets - Kaufland, Tesco and Lidl. Since there are no procedures on weekends, you can take excursions anywhere - to Prague, several cities in Germany, Austria, Paris, etc. You can also visit excellent small restaurants and drink wonderful local beer. We were at the restaurant "In Skala", where beer is prepared right there in the brewery, and the food is very tasty, we, for example, ate venison, delicious...

Negatives

The town is located on the hills. When walking you have to walk, sometimes up, sometimes down. And this is not convenient for everyone. If a person has sore legs or an unhealthy heart, then walking is difficult.
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Константин Мастяев
26.02.2016

Positives

Good location of the Hotel, next to the colonnade. Good work of the Medical staff, well-coordinated and precise.

Negatives

The Hotel has very poor exhaust ventilation!!! , everything that is being prepared in the Hotel kitchen - all the smells in the Hotel halls and rooms. The staff at the Reception is unfriendly and poorly versed in the services of Marianske Lazne. Cleaning of production rooms not always high quality! The Hotel menu is very limited and the food preparation leaves much to be desired!!! In general, 4 stars for this Hotel are not appropriate. , maximum 3 minus!
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Natalja Schweizer
08.02.2016

Positives

breakfast was very good. big choice. tea was always prepared for dinner.

Negatives

for dinner it seemed like the juice was diluted with water....
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Boris Tretyakov
13.01.2016

Positives

very good impressions from staying at your hotel. Excellent quality of treatment, with a predominance of an individual approach. Great location. The food was a pleasant surprise. If prices remain within reasonable limits next year, look forward to seeing us in 2016. Thank you.
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Tatiana Babkina
23.11.2015

Positives

Hi all! Marianske Lazne resort is a truly unique resort! We relaxed and received treatment at the Belvedere Spa Hotel. The location of the hotel is fabulous, the magnificent views from the window, the proximity of the springs always made us happy. The hotel was renovated, the rooms were clean, not boring - we liked it. The food is buffet - I would like it to be better and more varied. The food is delicious. The pool is small, considering the size of the hotel itself - so it's not for everyone. The treatment is standard, the list of procedures is very small, which is best familiarized with in advance. I really liked the medical staff, they were friendly, friendly, and professional. As a result, we had a great rest and improved our health. Thank you!
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NATALIIA VERBLANI
18.11.2015

Negatives

We booked the Belvedere Hotel and were accommodated at the SUN Hotel without any apologies. The hairdryer in the room was broken, the heated towel rail did not work - the bathroom was very cold, the repairs were never done. The doctor saw two people at once within 7 minutes, there was no examination - there was a short survey using a standard questionnaire, the pressure of hypertensive patients was not measured even once. Of the 21 paid procedures, 18 were prescribed; we really didn’t like our question about 3 more procedures, but they added 3 paraffin waxes to our hands! The treatment is absolutely the same, despite different health conditions, the head nurse Yana is very rude, she was in a hurry all the time, writing out a prescription costs 5 euros! It’s a pity that such a wonderful place is so unfriendly to vacationers. To the request to change dinner with lunch, the answer was: change it for the entire period, otherwise it’s impossible!
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Надежда Корытникова
19.10.2015

Positives

The treatment is normal. accommodation by price. which I paid for. The medical staff is very attentive. grateful to everyone. The room was clean, cleaned daily. The location of the hotel is very advantageous. colonnade nearby. resort center.

Negatives

But I didn’t like the food: it was very monotonous throughout the entire stay. Sausage products were processed that were not used today on the second day in soups in appetizers, the main fish courses were dry, the steaks were also a bit dry, the side dish was mainly potatoes. sometimes rice I wish to improve the quality and menu of food.
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Volodymyr Leyn
18.10.2015

Positives

good for older visitors whose main goal is the pump room. The hotel is quiet and there is no noise from the street. The chef clearly succeeds in meat dishes and their quality is simply excellent. The rooms are old and spacious. The TVs, although old, work well. There are three Russian programs.

Negatives

The hotel is a bit cramped and lacks a common cozy space for communication. The assortment of desserts, snacks and especially fruits is scant, reminiscent of the old days. The bathroom is good, but for some reason there are no usual shower curtains in the bathroom. And since there is no drain in the floor, this is fraught with emergency. Balneology is very cramped, which also limits the list of procedures.
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Елена Михайлина
13.10.2015

Positives

Staff is very friendly. Food was delicious. Was a lot of German and Czech dishes. Room was cozy and clean.

Negatives

No socket in the bathroom! No light in the hallway.
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Юрий Жуков
12.10.2015

Positives

Good afternoon Thank you. I liked everything, if possible, I will use your site. Best wishes.
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Игорь Данильченко
28.09.2015

Positives

The plus is that the price of the sanatorium that I paid absolutely corresponds to the services received.
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Andrey Dmitriev
16.09.2015

Positives

Food, treatment, hotel location

Negatives

Contents of the issue, imposition of procedures
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Марк Елинсон
07.08.2015

Positives

Thank you. We really enjoyed our stay at the resort at the Belvedere Hotel.

Negatives

Two notes: 1. The shower is inconvenient to use. The bathroom stall does not close completely. 2. It's time to change your TV to a more modern one.
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Галина Гарбузова
20.06.2015

Positives

I liked everything very much. Both the rooms and the treatment. And the location is just super. The rooms are very cozy, recently renovated and well furnished. Good quality towels and bed linen. Shower gel, liquid soap, bathrobes. No slippers. Meals: buffet breakfast, large selection. Dinner main course upon order and salad bar. Free tea for dinner. Everything is quite tasty. The attitude of the staff is very friendly.

Negatives

The only negative is that there are no carbon dioxide baths.
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elena kashirina
09.02.2015

Positives

Ideal location, the closest hotel to the springs, Spacious rooms, Excellent masseuses Magnificent view from the window Stunning nature

Negatives

Unfriendly medical staff, there was practically no examination by the doctor, the doctor did not even measure my blood pressure, quickly asked a few questions and escorted me out of the office. The older sister is simply not polite and raises her voice at the client, she simply shouted at our friend, I have never seen her smile. Yes, we have traveled almost the whole world (we have been to Karlovy Vary many times) and have never seen such service. It is quite obvious that the hotel is designed for unpretentious “Russians” from Germany, who lived in a distant province in Russia and did not travel around Europe after moving to Germany. And despite this, we really liked Marianske Lazne. Carpet needs to be replaced
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Anna Gonorska
14.01.2015

Positives

We enjoyed our stay at Belvedere. The hotel is very conveniently located: in the very center of the resort, close to mineral water sources, and at the same time in a quiet, beautiful place. Nice, friendly staff. The schedule of procedures is very competently drawn up: all procedures are scheduled in the morning, one after another, so that there is quite a lot of time left for walking around the city and picturesque surroundings, and if you want to go on an excursion, for example, to Germany, then it is also convenient, since most excursions begin after lunch. The food is quite varied and high in calories. We had half board - breakfast and dinner, but there was enough food. Overall, we are grateful to everyone who organized and helped us spend a wonderful holiday in Mariinsky Lazne. Thank you.
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Bella Marder
12.12.2014

Positives

mood

Negatives

The breakfast food is monotonous, the cereals are not edible, there are few dishes with low fat content. The assortment of dairy dishes is small - one cottage cheese, one Yogurt, one sour cream, fat content is not indicated. The desserts are not tasty, neither are the soups. Dishes made to order are better, but there are mistakes here too. So, the cod in the portion turned out to be completely bad, apparently it was defrosted and frozen incorrectly. They refused to replace me with another dish. Salads feature raw grated vegetables plus two dressings to choose from. And so on for two weeks. I don't know what kind of chef works here. There is no cultural program for hotel guests. This is the first time I've seen this.
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Виктор Гитин
20.10.2014

Positives

The location of the hotel is good. The room is good. The food is good and satisfying.
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Ольга Бакшеева
20.10.2014

Positives

Nice hotel, conveniently located to the springs. All procedures are done in the morning, the evening is free. The food is good. Breakfast buffet, lunch dinner a la carte.

Negatives

Our room was the cheapest and not at all comfortable, no parking
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Сергей Гвоздарев
08.10.2014

Positives

Excellent location - next to the colonnade, literally a minute from the hotel. The cuisine is delicious and varied. The staff is responsive. I was very pleased.
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галина мишина
06.10.2014

Positives

I liked the attentive attitude towards the guests, they always helped us and treated us very kindly. The food was excellent, no questions asked. We were satisfied with everything and might not refuse to come back here again.
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Надежда Басалаева
26.08.2014

Positives

I was very pleased with the massage, I often perform this procedure and I have special requirements for massage therapists.

Negatives

The doctor's work is superficial, without going deep into the problem.
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Алена Лабазина
04.08.2014

Positives

Our family really liked the hotel, especially our parents. Great people work here. The food is of a high standard, the menu selection is large.
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Андрей Лабенский
07.07.2014

Positives

I was very pleased with the service, the quality of the procedures, and the food.
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