references
Positives
Quiet, secluded place. Beautiful viewsNegatives
Poor organization of procedures, very limited choice. Mineral baths do not use water from springs, basic outdated equipment for hydromassage. Very modest breakfast (compared to the new Lazne, Falkenstein), limited choice for dinner (one option for salad, soup, dessert and 2-3 main course options). There is no free access to the sauna and steam room (only by prior reservation and for an additional fee).Answer from Spa Hotel Esplanade Spa & Golf Resort
Добрый день, спасибо за ваш отзыв. много значит для нас то, что гости думают об услугах, предоставляемых в нашем отеле. мы будем стремиться к тому, чтобы в будущем наши гостиничные услуги были на более высоком уровне, чем сегодня. С наилучшими пожеланиями, Hotel Esplanade
Positives
Very festive atmosphereNegatives
The order was without treatment...Answer from Spa Hotel Esplanade Spa & Golf Resort
Добрый день. Большое спасибо за слова похвалы. мы рады, что вам у нас понравилось, и будем рады приветствовать вас снова. С наилучшими пожеланиями, Hotel Esplanade
Positives
Everything was great, I liked the overall calm atmosphere of the hotel.Negatives
There is no sauna or jacuzzi with warm water in the pool area. There was a sauna in another room, but with an hourly fee (18 Euros), which had to be reserved at the hotel reception (early in the morning or a day in advance).Positives
I liked the hotel. Beautiful design, comfortable room with a balcony. .Excellent pool with pleasant water. Convenient parking. The restaurant staff is attentive and friendly. The quality of food is excellent (although monotonous). The hotel is perfect for those seeking peace and privacy.Negatives
I didn't like the quality of cleaning in the rooms. For 10 days they did not clean the balcony or wipe the dust in the bathroom. The shower stall was faulty, the wall from the jacuzzi was broken and no one responded to our request to fix it. The shower faucet was old and faulty, which is not up to the standards of the hotel.Positives
I really liked the room, chic, large with a balcony overlooking the city. The cleaning was perfect. The attitude and service were at the highest level. Delicious dinners. Peace and quiet. Luxurious beds. We had a wonderful rest. This is our second time going with Sanatoriums.com. Everything is clear. Let's continue.Negatives
I didn’t like the breakfasts. Despite all the abundance of food, including fruits and vegetables.Answer from Spa Hotel Esplanade Spa & Golf Resort
Добрый день. Большое спасибо за слова похвалы. мы рады, что вам у нас понравилось, и будем рады приветствовать вас снова. мы будем стремиться к тому, чтобы в будущем наши гостиничные услуги были на более высоком уровне, чем сегодня. С наилучшими пожеланиями, Hotel Esplanade
Positives
The hotel staff, especially the restaurant management, are very professional. The pool is a very pleasant temperature and large enough for a short swim in the morning or evening. The food is ok - very tasty and filling. The location is good, close to attractions in a beautiful and cozy place with picturesque hillsAnswer from Spa Hotel Esplanade Spa & Golf Resort
Добрый день. Большое спасибо за слова похвалы. мы рады, что вам у нас понравилось, и будем рады приветствовать вас снова. С наилучшими пожеланиями, Hotel Esplanade
Positives
The hotel feels the utmost care and attention. The in-room Jacuzzi and plumbing were excellent. The pool is good. The kitchen is wonderful. In general, there are only advantages, as befits a 5-star hotel.Answer from Spa Hotel Esplanade Spa & Golf Resort
Добрый день. Большое спасибо за слова похвалы. мы рады, что вам у нас понравилось, и будем рады приветствовать вас снова. С наилучшими пожеланиями, Hotel Esplanade