references
Positives
The first thing I noticed when I arrived at night was the staff’s desire to accommodate me in the most convenient way for me. My gratitude to the management of the sanatorium for the excellent organization of the guests’ stay at the sanatorium: varied and high-quality food, high level of medical care, comfortable rooms. A beautiful building, impeccably clean, well-groomed territory. I wish everyone health and further prosperity!Negatives
NoPositives
The professionalism of medical workers is at a high level. All the resort staff are friendly.Negatives
No.Positives
We rested and received treatment in this sanatorium from November 12 to 27. Only good impressions. Treatment is organized without queues, with very attentive and friendly staff. And the food is just a fairy tale! We went to the pool, and then just a wonderful hammam bath. A very beautiful lounge where you can sit after dinner and listen to mesmerizing music. We were there for the fifth time - that also says something. We advise everyone to visit friendly, sunny Azerbaijan and, of course, stay at the Chinar sanatorium!Positives
Clean, well-groomed territory, clean air filled with pine forest phytoncides. Friendly and helpful staff.Negatives
With such a cost for treatment, it would be possible to make paid procedures free of charge.Positives
My sister and I have visited this hotel for the second time and both times the treatment, service, and food were amazing.Negatives
Acquaintance with any hotel begins with the reception. I wish the representative of this hotel was more friendly.Positives
I really liked the live music in the evenings. The territory of the sanatorium is very beautiful and well-groomed!Negatives
In the "standard" rooms the shower is not thought out at all.Positives
I really liked it!!! Everything was perfect! The first day is spent on adaptation, but this day is also interesting! The food is just super!!! The staff was friendly and there were no problems with languages!!! Whoever comes for treatment will not regret it!!! There will be an opportunity to bring the results of blood tests, etc. The neighbors in the rooms were excellent people, so I didn’t pay attention to the problems with sound insulation!!!))) And no one said anything to me!))). Come and have fun!!! If you arrive with a positive attitude, the treatment will be of use!!!)))Negatives
There was a smell in the shower!!! The treatment was simple: cover the drain with a wet towel!!! I didn’t contact anyone because I didn’t consider it very important!!!!Answer from Spa Hotel Chinar Hotel and Spa
Здравствуйте, уважаемый Рамиз! Спасибо за Ваш отзыв, мы обязательно учтем Ваши пожелания!
Positives
Very good location of the hotel, there is the opportunity to take walks around the hotel park enjoying the silence and coolness and breathing fresh air. All problems that arose were resolved in a timely manner. The head doctor of the sanatorium was directly involved in resolving the problems that arose. The impressions from our stay were only good and positive. We will definitely visit again.Positives
The sanatorium, the staff, the selection of treatment procedures, the food, everything is at a high level. Thank you!!! I recommend it.🤩Negatives
Minus - very poor organization of excursions😡Positives
Nice area, attentive and helpful staff, clean room!!!Negatives
There is no negativity, there are wishes: 1. Once a week, have fish days in a restaurant; 2. Clean the pond on the territory of the sanatorium and maybe even introduce fish; 3. Organize a free or for a minimal fee bus to Naftalan, at least three times a week; 4. Draw the attention of management to the extortionate rate at ATMs established in the sanatorium.Answer from Spa Hotel Chinar Hotel and Spa
Здравствуйте, уважаемый Владимир! Спасибо за Ваш отзыв, мы обязательно учтем Ваши пожелания!
Positives
Excellent staff, especially medical. Competent doctor Takhmina Jafarova. The territory of the sanatorium is well-troddenPositives
The staff is very friendly, the treatment is excellent. I liked everything. I will definitely come again.Positives
Special thanks to the restaurant staff and the representative of the Sanatoriums company - Murshud!Positives
We were previously in the Karabakh sanatorium, then 2 times in the Chinar sanatorium. Very good sanatorium. Check-in went quickly. We booked different rooms, they are really different: the “standard” is a small room, everything is there, as indicated on the website, but a very small bathroom, instead of a shower, a corner separated by a curtain, where it’s difficult to wash your hair normally, but it’s clean, the staff is polite. The treatment is good, but before arriving you should definitely consult with doctors about the possibility of taking baths with naphthalan, as there are many contraindications. Wonderful pool - large and clean. The food is good, buffet style, quite varied menu. The staff is wonderful, very polite, always serving with a smile. Thanks to Elmiddin for his respect for his clients. Full compliance of price and quality in the sanatorium. We'll come again.Negatives
It would be necessary to think about the organization of treatment in physiotherapy rooms - there is a lot of crowding, there is a very thin partition between the cabins, which does not allow you to relax for a better understanding of the procedure. Sometimes you wait a long time to be called for a procedure, while locals vacationing at the sanatorium undergo the procedure right away. The TV channels are chosen strangely, there are no central channels.Positives
Attentive staff, highly qualified doctors, prompt prescription of treatment and its execution; plentiful, varied buffet and well-prepared food; excellent musical concerts; The sanatorium park is wonderful - well-groomed, well-planned for walking, and the air in it is excellent.Negatives
Unfortunately, there are no water treatments (baths, showers, underwater massage)Positives
I would like to express my deep gratitude to the manager of the restaurant Elmadin Aliyev, thank you for his professionalism, everything is very cool! Service at the highest level)Negatives
There was one minus and it was very memorable. It was my birthday on May 16, unfortunately there was no congratulation from the hotel, although as I saw everyone else was congratulated. When I went to the reception and told about this, they silently let me fill out a form where we learned about the hotel and that’s it.Positives
Hello, my name is Andrey, I am disabled 1 degree, I am currently in a wheelchair (mine injury). I am currently undergoing treatment in this sanatorium. I'm surprised by the rating, since everything here is at the highest level. Should be 10 out of 10. The treatment is super, after the second bath I started to sleep, the radicular pain went away, I feel like everything 💯. The kitchen is a completely separate matter. I have never eaten anything tastier than Azerbaijani cuisine, a huge hello to chef Timur and all the staff. Availability everywhere, wonderful air. The entire staff is very kind and welcoming, absolutely all of them, I can’t single out anyone separately. Low bows to you. Prosper and get more clients as you get on your feet. Improvements are visible. Thank you. Sahol. I'm not a bot or a hotel employee. Everything from the heartPositives
High professional level of doctors, nurses and all staff of the sanatorium.Negatives
No.Positives
I really liked Sanatorium Chinar - if I have the opportunity, I will definitely come again, even though I have a very long flight (Stockholm). Staff, food, treatment - almost everything! THANK YOU!!!!Positives
There is a kettle, tea, sugar, water in the room. Amazing! Excellent dairy products.Negatives
The first day was a useless trip to the doctors with queues and getting tested. The pool was only open from 13.00, I wanted it in the morning. There was not enough national cuisine and lamb.Positives
There is a small park for walking. Fairly good food, but monotonous. The suite is large, bright and comfortable.Negatives
The treatment is very doubtful. Of course, I can’t discuss the benefits of Naftalan baths themselves, most likely they are really useful, provided that you do not take hot baths, baths, saunas, or swimming pools for a month so that Naftalan does not come out through the pores (not a single doctor warns about this FOR WHY ). Doctors at the sanatorium are a completely separate issue. I wouldn’t call them doctors, but medical staff for example. They don’t really look at anything, they practically make appointments with their eyes closed, ultrasound of the abdominal organs in 30 seconds, for example!!!!! Such an express ultrasound has never happened before. Everyone’s blood was taken for hepotitis and, without waiting for the results, they were sent to common baths, etc. The massage is very questionable. After my request to massage only my back for half an hour, there was surprise in the eyes of the masseur, and the question “what can you do with your back for so long?” I'm already in a stupor. The food is not bad, but the vegetables are Turkish (and for a minute, this is in Azerbaijan!!!!). When preparing juice, fruits can become rotten (this happened with pomegranates). Apples in juice come with labels and the like.Answer from Spa Hotel Chinar Hotel and Spa
Добрый день, уважаемая Сергей Бестаев! Благодарим Вас за оставленный отзыв, рады что Вам понравилось в нашем отеле. Спасибо за Ваши замечания, благодаря им мы проведем беседу с нашим персоналом и сможем работать над улучшением нашего сервиса. Будем рады видеть Вас снова в нашем отеле
Positives
Everything is very good, good-natured, helpful staff. The food is excellent, everything is very tasty. Many thanks to chef Teimur for the delicious and varied food. I thank all the hotel staff. Special thanks to the administrator Anar.Negatives
NoPositives
I recommend to everyone! Wonderful hotel, wonderful location, wonderful staff. I found a place where I can relax and get treatment, and admire the professional work of all the staff. Thank you for organizing my holiday. Special thanks to Murshad, representative of the sanatoriums com. I wish you prosperity!!!Negatives
There are simply no downsides.Positives
Friendly and responsive staff. Doctors and all other employees. I was pleased with the Nauruz holiday. Everyone was on top!Negatives
Unprofessionalism of the general practitioner and urologist. The urologist makes diagnoses based on anamnesis, poorly understanding the patient’s Russian. Without examination and tests. Insists on these diagnoses. In a rude manner, openly rude in the presence of a woman. Cunningly draws up a medical history, putting question marks there , where he asserted with a raised voice! thereby protecting himself. unworthy of an adult man. did not even apologize! The menu is a little monotonous, but this does not affect anything. I would like a nutritionist to give recommendations on diet, and not just weigh and suggest walking or walking on a treadmill.Answer from Spa Hotel Chinar Hotel and Spa
Добрый день, уважаемый Евгений Поляков! Благодарим Вас за оставленный отзыв. Рады, что в целом у Вас сложилось положительное впечатление от пребывания в отеле. Хотим Вас заверить, что мед персонал, который работает в отеле, являются специалистами в области медицины и мы слышали только положительные отклики об их работе. Мы учли все Ваши замечания и будем работать над улучшением нашего сервиса. Жаль, что Вы не обратились к нам с замечаниями во время Вашего пребывания, мы бы их быстро уладили. Надеемся увидеть Вас снова в нашем отеле!