references
Nadezhda Starchuk
21.02.2015
Positives
I have the warmest, kindest memories from my stay at this sanatorium. I really liked everything here, the favorable atmosphere, comfort, excellent service. Thanks a lot, everyone.
LARISA PONOMAREVA
15.02.2015
Positives
our holiday went well, the hotel was normal, there were no problems, no complaints
Лилия Олейникова
14.02.2015
Positives
Very friendly staff, everyone is smiling, I liked everything very muchNegatives
No
Evgeny Mednikov
12.02.2015
Positives
This is not our first time in Karlovy Vary, this is our first time at the hotel, this time we were treated for four weeks. The food at the hotel is good, buffet style, it is impossible to resist not eating more, however, like everywhere else in Karlovy Vary. The location of the hotel makes it easy to go to the source three times a day. The staff is friendly, the equipment is new. Taking into account winter discounts, the price-quality is quite good. For the first time we tried and discovered Thai massage. The beer in the hotel is fresh and tasty, very inexpensive, which enhances the healing effect on the body.Negatives
The treatment is a massage called reflex, included in the package, no use, waste of time. abandoned it. The staff providing gas baths (lying in a bag filled with carbon dioxide), unlike everything else, behaves according to the “there are many of you and I am alone” technology, which somewhat blurs the impression. The Thai massage offered at the hotel is twice as expensive as what the same Thai women do in their office near the 11th spring. The dietary supplements offered by the doctor at the first visit to him, which are life-giving, according to him, are 4 (four) times cheaper in the pharmacy and do not have life-giving properties. By placement. Despite the winter period, the hotel was almost completely filled with a delegation from Gazprom. They behaved well, but the elevators were slow during rush hour.
Vera Suleymanova
22.01.2015
Positives
Wonderful sanatorium, excellent staff, competent specialists. The schedule of procedures was drawn up very correctly, everyone was on time, there were no queues anywhere. We really liked the room with a beautiful view from the windows. The food, in general, is beyond praise. The kettle we brought with us was never needed. Relax and recharge with positive energy! Next time we are going to come here.Negatives
Of course, you can find fault with some little things, but frankly, I don’t want to do this. All everyday issues were resolved quickly, you just had to contact the reception. As a precaution, I would like to warn you that the room must be vacated early, since the electronic card is blocked before the scheduled 12:00 hours. The hotel does not warn about this, unfortunately.
Елена Лыткина
16.01.2015
Positives
In general, we were pleased with the hotel. There are no special comments.
Iurie Golovin
13.01.2015
Positives
Very good hotel, convenient location, competent treatment, I liked the work of the staff.
АЛЕКСАНДР ИВАНОВ
12.01.2015
Positives
Very clean, cozy, we had a wonderful view from the window. The hotel is quiet and peaceful. Very contact and responsive staff in the medical and balneological departments. They always try to help. Delicious and varied food. Many thanks to the cooks and waiters.Negatives
1. It would be nice to have kettles and a set of tea and coffee in the room. 2. Very poor selection in the lobby bar. Drinks only, no pastries for tea, no basic snacks. 3. For some reason, in 2 weeks the bed linen was changed only 2 times. 4. There are questions about the pool: - there are no towels specifically for the pool; - the counterflow did not work; - to my surprise, there was a paid sauna, which is not indicated on the hotel websites; - the pool is opened only by the reception staff and sometimes you have to wait for them to arrive, and since the entrance to the pool is right opposite the street door, it gets cold. It is not clear why there is a key to enter the pool, because there are no strangers in the hotel.
Rada Chugay
11.01.2015
Positives
Decent hotel, had a wonderful time. Thank you very much!
Maryia Shushpanava
09.01.2015
Positives
Simply excellent price + quality ratio. You can have a good rest at this hotel at any time of the year. Discreetly aristocratic, non-irritating interior. Attentive staff. Special thanks to doctor Mikhail Bazaev for a competently prescribed and effective course of treatment. The hotel always had a warm, homely atmosphere. We rested our souls and bodies and returned home refreshed. We will definitely recommend this hotel to our family and friends!Negatives
:-)))
Nataliya Nikitina
30.12.2014
Positives
Overall it was a good holiday. We got treatment and rested. The room we took was atypical, very spacious, almost like an apartment.Negatives
There were a lot of people in the wellness center. During the holidays, our treatment schedule was compressed, and it was a little tiring. If you arrive at a restaurant 30 minutes before the end of breakfast, some dishes are not replenished.
Ryzhikov Alexander
24.12.2014
Positives
I had a good treatment, I took the procedures, everything was fine, I’m happy with everything
Сергей Артемьев
20.12.2014
Positives
We are satisfied with the treatment at Tchaikovsky Palace. The procedures were done well, the medical staff was very competent. The most important thing is that the treatment gave results.
michael posternak
18.12.2014
Positives
Everything is very good, I recommend it with all my heart, you won’t regret itNegatives
No cons
ГАЛИНА ГУДОЖНИКОВА
08.12.2014
Positives
Unfortunately, they did not warn about contraindications. Otherwise, everything was great.
Светлана Червак
07.12.2014
Positives
The hotel is not bad, with good treatment and level of treatment. All liked it.
Евгений Васильев
01.12.2014
Positives
Excellent treatment, many procedures. Nice spacious balneological center. I really liked the food. Everything is at a good level.
Hovhannes Harutyunyan
29.11.2014
Positives
Okay, thanks for organizing the holiday.Negatives
The treatment didn't help much.
Alevtina Berezentseva
29.11.2014
Positives
very comfortable, we were fed deliciously and liked the work of the staffNegatives
the location of the hotel is a small minus
Olga Boehner
28.11.2014
Positives
Nice rooms, comfortable, pleasant atmosphere. The staff is polite, I liked it.
Юрий Снитко
28.11.2014
Positives
The friendly attitude of the staff, they treat any requests attentively and try to help, including all the medical staff on site, they always try to see you if you arrive before your time, but it is not recommended to be late. I really liked the food because we needed good discipline in eating and all the cooking was of dietary quality and did not tempt us, and the assortment was sufficient and fruits, three types of meat and vegetables were completely enough for good and high-quality nutrition. I really liked the atypical room overlooking Garden Street.Negatives
I didn’t like the availability of saunas and wellness itself - only for an additional fee and for a previously appointed limited time. Only a small pool is available and only if someone has not paid for it along with the sauna.
Natalya Bespalova
27.11.2014
Positives
The hotel is good, the treatment was very good. Thank you, everything was good.Negatives
Unpretentious
Andrey Guzhvin
31.10.2014
Positives
We were quite satisfied, we were even pleasantly surprised when we arrived at the hotel, because there were different reviews about it. We recommended Tchaikovsky Palace to our friends.
Пименова Зинаида
16.10.2014
Positives
Nice atypical room, spacious and comfortable. The hotel is decent with good treatment.
Vladimir Shapovalov
11.10.2014
Positives
Great, thanks for organizing the holiday. Well treated.
Галина Делинская
13.08.2014