references
Vladimir Kromm
12.12.2016
Positives
We hope to improve our health.Negatives
It would not be bad if a specialist neuropathologist would have a conversation or consultation with my wife; she was diagnosed with Parkinson’s; this diagnosis was the main reason for choosing this resort and hotel. .,
Полина Юрко
12.12.2016
Positives
I note the excellent organization and sequence of procedures, but I was not satisfied with the large number of electro-procedures, in my opinion.Negatives
there is no negativity.
Ольга Панкова
04.12.2016
Positives
A wonderful quiet town, a wonderful park for walks, attention and responsiveness of all the staffNegatives
Compared to the last trip, the nutrition and quality of massage have deteriorated, and when treating the musculoskeletal system, this procedure is one of the most important.
людмила мишина
28.11.2016
Positives
A very effective treatment that gives excellent results. Of course, I would like more procedures, especially thermal baths and massages. The hotel has a large thermal pool. I would also like to note the medical staff, who 100% know their business.
Max Chardon
25.11.2016
Positives
The plus is, of course, the sanatorium itself, a beautiful building, very conveniently located in the city center, comfortable rooms, housekeeping, cleanliness. Water treatments, a swimming pool. The staff is mostly polite.Negatives
The procedures provided are the simplest. More expensive ones are prescribed by a doctor only for an additional fee. In a telephone conversation 3 days before checking into the sanatorium, the administrator told us our room, which suited us very much in terms of its location. However, upon arrival we were given a different room. It is not clear what has changed in 3 days. They refused to explain. They immediately begin to understand Russian poorly.
Любовь Аверьянова
22.11.2016
Positives
Treatment and recreation (+excursions) are organized superbly.Negatives
Poor condition of the pool showers and highly chlorinated water. In past years, the pool water was not so chlorinated
Aliaksandr Liubimau
08.11.2016
Positives
Very good nursing staff. Despite the different languages of communication, there is always a desire to understand each other and help. Communication in Russian is possible at the reception. Employee Lyudmila Antoshina helps, always with desire and respect for the individual (Pelican branch). A cultural program is possible, based on the mobility capabilities of sick people. Excellent effect of thermal water on the human body. I will definitely arrive with my wife in six months.Negatives
The stay was only 2 weeks, preferably at least 17 days. But this is my choice. Difficulties of territorial adaptation of first-time arrivals. It is difficult for first-time arrivals to independently search for the location of their medical rooms for procedures. The “native” residents treat the lost with understanding and help. However, the organizational deficiency can be easily eliminated by making adjustments to existing plans and signs.
Игорь Шахов
04.11.2016
Positives
We were satisfied with our stay. The room was quite comfortable, spacious and with a good view. We consulted with Dr. Jan Sterba and received the optimal set of procedures, adding a little to them at our own request (for example, mud). The attitude of the staff is friendly, sometimes neutral, but this did not hurt. The main thing is your own desire to get the most from what is assigned with a positive attitude towards yourself and others!Negatives
There are very few negatives, this includes an unsuccessful choice of dishes for dinner (it’s difficult to navigate by the name), and if the dishes were made from pork, then in terms of volume they were quite satisfactory, but for example, the amount of beef was scanty, we had to compensate with salads. Fortunately, that there were plenty of them, although without much variety. Well, I would also like to see at least one print or photo hung on the spacious and empty walls of the comfort rooms to make it more comfortable. It also seemed that in a large pool it was possible to add less chlorine to the thermal water, perhaps the experts knew better. In general, minor negative aspects disappeared, but the acquired positive health and pleasant impressions about the sanatorium and Teplice as a whole remained 😀
Svetlana Borisenkova
02.11.2016
Positives
I liked everything, the location, the treatment, the attitude of the medical and hotel staff. In my opinion, the price-quality ratio is close to perfect. I plan to come again.Negatives
I don’t have any serious shortcomings or comments, and since all people are different, everyone has their own opinion on any occasion or issue, depending on temperament, habits, age and similar factors. Probably, something could have been better, but the impressions of the stay and treatment remained extremely positive.
Alexander Skorochodov
26.10.2016
Positives
Good afternoon. I also want to share my opinion about the Beethoven sanatorium. Well, first of all, we liked everything. now in more detail. We came for rest and treatment for only 11 days. Having communicated on the phone in advance, they warned me that they recommended stopping by on Sunday. so that on Monday you can already go to the doctor and get appointments for treatment and not get empty days. Got the number quickly. the room is clean and big. I won’t describe it on the site; there are enough photos that correspond to reality. the procedures were prescribed professionally. nothing extra. I even offered to buy some more, but they flatly refused me, saying that we have prescribed everything you need and you shouldn’t spend extra money. This surprised me. and in general the service was excellent. everyone tried to help explain and suggest. The girls at the reception helped us sort out our broken suitcase at the airport and get a new one. The girls in the dining room always helped to understand the menu with local cuisine. those who cleaned the rooms were polite and clean. upon request they brought us an extra pillow. The doctor changed the prescribed procedures and the time of receiving them without any problems. Even after catching a cold due to the climate change, I immediately received a prescription for antibiotics. There are no complaints about the food either. breakfasts are plentiful. lunches or dinners are quite sufficient. We took 2 meals a day, so we came for dinner and lunch without any problems. True, we warned you in advance when we would arrive. In general, I recommended a stay in this sanatorium to all my friends and acquaintances. and we ourselves are thinking of returning here in a year or two.Negatives
about the cons. Well, of course there are several. Well, firstly, the kettle is only upon request and a deposit of 20 euros is required. The internal location is hard to figure out right away. Until we found our number. True, after finding out where everything was located, the problem was solved. now by number. I ordered a room with a double bed... but... in general, my wife and I slept separately. pillows... leave much to be desired. The main thing is that there is no internet in the room. but all this did not spoil our holiday. we were satisfied. and it was all minor misunderstandings.
Ирина Колокольцева
24.10.2016
Positives
High-quality treatment, friendly attitude of the medical staff. Wonderful parks, amazing air! Excellent excursions to Meissen and Saxon Switzerland. If there is a need, I will definitely return here in six months. I recommend it to friends and acquaintances.Negatives
No
Василий Глазачев
23.10.2016
Positives
Very nice room, good treatments, but the massage is sometimes weak. Overall I liked the stay and treatment.Negatives
The procedures are not always chosen rationally, for example, first a bath, and then a mechanical procedure on a simulator.
olga solovyeva
11.10.2016
Positives
We were treated for 14 days. The doctor very competently prescribed procedures to treat the musculoskeletal system. Professional medical staff. The procedures were always carried out on time, it was very convenient to immediately have a dry wrap after the thermal baths. In addition to the procedures, we visited the thermal pool every day. The sanatorium is conveniently located in the very center. Nearby there are cafes, shops, and a good restaurant “U Shvejka”. In your free time from procedures, in the afternoon or on weekends, you can visit excursions: Prague, Dresden, Teplice and others, as well as take a walk in the local park. Clean and very comfortable room, there is a kettle in the room or you can borrow it as a deposit, there is a safe and a refrigerator. High-quality and varied food, large selection of salads and drinks. We took two meals a day, which makes it convenient to have the opportunity to move lunch to dinner and vice versa, as well as go to a restaurant and take something of your choice. Thank you all for a good rest and quality treatment.Negatives
No.
Victor Pashaev
21.09.2016
Positives
Private parking at the entrance to the sanatorium.Negatives
We need to pay more attention to the quality of food for dinner.
Михаил Галагуза
14.09.2016
Positives
Friendly and responsive honey. personnel who perform their functions clearly and in a timely manner. Good breakfasts, sufficient choice of dishes. Very nice room, excellent cleaning quality. Reception staff is honest in financial matters.Negatives
A small amount of procedures included in the standard package. Difficulties with changes in procedure times. In the pool, in the locker rooms, take a shower. cabins have broken doors, faucets. Narrow selection of dishes for lunch and dinner. Internet does not work in the room. Uncomfortable shower stall.
Маргарита Новгородова
08.09.2016
Positives
There is a beautiful park nearby, extremely good excursions from the travel agency at the sanatorium. Friendly staff. Treatment helped momNegatives
We ordered two single rooms and received two double rooms with two rather narrow beds. When my son arrived last week, he was placed in a single room with a normal bed. At the same time, we ordered much in advance. A separate sadness is food. The breakfasts are excellent, but when the cook gets his hand in, it’s always too salty or spicy. Doesn't look like resort food.
Olga Soldatova
20.08.2016
Positives
The treatment was professional and the result was good: health improved significantly, and many problems went away completely, despite the fact that the treatment was very short - only 10 days. Clean and very comfortable room, snow-white linen. High-quality and varied food, you can even get beer for dinner for an additional fee, also of good quality. The pastries are varied and very tasty. I don’t usually eat it, but I couldn’t resist here several times. Friendly and responsive staff, always willing to meet requests. The location of the sanatorium is very good - almost in the old city center, everything is nearby, but at the same time isolated from transport, surrounded by greenery and fountains. Special thanks to Sanatoriums.com for organizing the transfers and patiently explaining me in response to my numerous questions over the phone - this was my first time traveling abroad alone.Negatives
There was not enough heating in the shower - wet towels and swimsuits did not dry well. For dinner I would like to add dessert, at least in the form of fruit. I was disappointed by the organization of afternoon excursions - I planned to go somewhere every day, but in 10 days there were only 2 afternoon excursions - to the same place, so I had to organize my free time myself.
Elena Postnova
09.08.2016
Positives
Quick placement by numbers. Accurate work of medical staff in treatment rooms. Good job on food service. Excellent job on excursions and leisure activities.Negatives
There were almost always a lot of people in the pool, and these were not visitors to our sanatorium (with blue ribbons on their hands). It got to the point where there weren’t enough changing cabins, and you had to stand in line to take a shower! We have a proposal: set the visiting time for only sick people at the sanatorium from 14.00 to 17.00, and visitors can only use the pool from 17.00 to 20.00 together with patients of the sanatorium. We think that such a decision will make the stay of patients in the sanatorium more comfortable and improve the image of the sanatorium. Thank you!
Лида Ивченко
09.08.2016
Positives
Overall, I enjoyed my stay at the Beethoven sanatorium. The room is clean and comfortable. The food is good. The treatment is well established. However, I consider the number of electrical procedures excessive - they can be done in any clinic at the place of residence, but people go to Teplice for the special healing water. I would like to receive medicinal baths every day, and not every other day or two on the third. But there are two or three electrical procedures a day. Saturday is almost completely excluded from treatment - one procedure, but the next day is completely “empty” - Sunday. The excursion work is well organized; weekends are not wasted in vain.Negatives
The city park, where many of the rooms face, is noisy. Early in the morning work begins on landscaping the area, all day long you can hear the screams and squeals of children playing around at the fountains, and in the evening and at night there is noisy cheerful company. Elderly people - and this is the main contingent of the sanatorium - want peace, but not everyone has it.
Tamara Borets
31.07.2016
Positives
Many thanks to doctor Tatyana Soldatenko for her competent and kind attitude. Gratitude to the medical staff for their kind smiles and efficient performance of duties. Endless gratitude to the massage therapists, special thanks to Martina for her strong, kind, smart hands! Also special thanks to the blind massage therapist! In Russia, let us remember with good feeling the Beethoven sanatorium!Negatives
Room 212 requires cosmetic renovation!
Sergey Tarasov
05.07.2016
Positives
Very beautiful location of the resort. Responsive and polite management and staff. The high accuracy of the start time and acceptable accuracy of the end of the procedures are pleasant. Spacious room. Purity.Negatives
1. It was unpleasant to encounter unacceptably steep ramps in a sanatorium for the treatment of people with limited mobility (the inclined surface of the floor of the descent/ascent of a wheelchair). For more or less comfortable use by wheelchair users, the slope of this ramp should not exceed 7 degrees. The layout of the two ramps leading to the offices and doctors is not logically constructed at all - first you need to go down about a meter along a longer, but still unacceptably steep ramp, and then go up half a meter up an almost twice as steep short ramp. It’s not clear why this was planned??? It is much more convenient to make, instead of three steps, a long ramp with an acceptable angle of inclination straight down from the long corridor, and only then whoever needs it will go down the steep short ramp to somewhat insignificant offices. 2. The preliminary choice of 5 dishes for 2-3 days in advance is simply amazing. I’m already silent about the lack of a concept - additive. Portions are at least a third smaller than normal. 3. The impression was created that more or less effective procedures are prescribed in very small quantities, or are generally only sold for an additional fee. For example, mud treatments are only available for an additional fee. Massage no more than two sessions per week. 4. My attending physician (I won’t name names) should have been a little more friendly so as not to sound like the character of Alice Frendlich from the movie “Office Romance”... 5. I advise you to arrive on Sunday and leave on Saturday due to the peculiarities of the schedule appointments with doctors and procedures, in order to avoid loss of the latter. 6. The sanatorium fully justifies its three stars.
Лариса Вишнякова
29.05.2016
Positives
She rested and received treatment in the Beethoven sanatorium from 10.05.-25.05.16. I really liked it. I didn’t use superlatives in the questionnaire because it was my first time traveling and I had nothing to compare with. In my opinion, the treatment and accommodation in this sanatorium are at a very good level. Courteous and attentive staff, very beautiful interior. Despite the fact that the building is large, there are many elevators and ramps for wheelchairs for the elderly and people with disabilities. And the city itself was impressive with the amount of greenery, parks and fountains. Since the sanatorium is located in the very center of Teplitsy, all city infrastructure is within walking distance. I really liked it. Many thanks to the entire .sanatoriums.com team and personally to Vladislav Burya for recommendations for choosing the right sanatorium.Negatives
I didn’t like the food due to the lack of variety and a clear lack of assortment in the morning hours from 9-10 am, i.e. Only at 7-30 you can find the whole assortment. It was not always possible to have breakfast at this time. Very meager dinners.
Igor Karasik
04.05.2016
Positives
We visited this resort for the second time. We were very pleased.
Max Chardon
02.05.2016
Positives
Magnificent building, great location, everything is nearby. The rooms are very cozy (we had a comfort room). All procedures are arranged compactly, making it convenient to move from one procedure to another. The medical staff works very well, everything is on time, without delays. The doctors are attentive. We were very pleased. We are thinking of coming back again.Negatives
I don't know if this can be considered a disadvantage. My husband didn’t really like the food, he had lunch and dinner in restaurants, prices are very low in the Czech Republic. Breakfast is varied and quite sufficient. For example, I myself am not picky about food and everything suited me - breakfast and dinner were enough)
Раиса Гусева
18.04.2016
Positives
We stayed for the first time for 14 days. I really liked the sanatorium and the town of Teplice itself. Sanatorium 3*, a specific "three ruble" but very thorough. I was pleased with the medical facilities. There were many procedures, all at a good level. But the appointment of procedures must be monitored. Our doctor was Tatyana Soldatenko. Silently prescribed procedures, my friend turned out to have 2-3 different ones, i.e. I didn’t have any kind of system, but I wanted to take at least 6-7 baths with mineral water in 14 days because... this is the main treatment. . The food is very good. It’s varied and everything can be selected for dieters. 2 porridges for breakfast to choose from and hot and cheeses, sausages and vegetables and fruits. What also pleased us was that even drinks for lunch and dinner are free. The double room is ordinary, but the convenience is so well thought out. Two separate closets, even 2 safes and 2 sinks in the bathroom. Towels are changed as needed. We really liked the town of Teplice. There is a huge park around the sanatorium. And it was nice to walk around the town. We went on excursions. True, we only found one of the travel agencies, but we visited everything that interested us. And in the end, of course, I wanted to respond and thank Vladislav Bur. This is the second year I have been following his advice, I am convinced of his professionalism and it is very important that he also promptly responds to all questions during the rest and treatment process. Everything is very clear and the transfer and accommodation and the package of services and the price through sanatoriums.com are attractive.Negatives
could not get the PST advertised on the site. The doctor said that she did not know such a procedure. Unfortunately, towards the end of our stay we found this office and informed the doctor about it. I got the impression that the doctor was being disingenuous; he was inadvertently hinting at buying the most popular procedures additionally. After the appointment, I immediately checked everything and returned to the doctor and asked to replace it and add what I needed. That was done
TATIANA KOZLOVA
06.04.2016
Positives
It was the second time I visited Beethoven, the first time was 4 years ago. Medical care is excellent, just like 4 years ago. Everything at the reception was great too, this time we were given invitations to the Beethoven cafe, worth 100 crowns, we were pleasantly surprised. The room is good. They still organize excursions, and we were glad to see a guide with whom we had previously visited many interesting places in the Czech Republic. Thank you for the transfer, everything was perfectly organized.Negatives
There were some downsides this time. The hotel restaurant lives its own separate life. Previously, 4 years ago, we were served by Russian-speaking waiters (one from Armenia, the second from Bulgaria - they still work), and then everything was fine. Everything is different now. There are more waiters, but no benefit. At a table for 4 people, they figured out to seat 6 people, 2 guests from Germany in the 1st shift, and 4 guests from Russia and Ukraine in the 2nd shift. We arrived at 18.00 for dinner and guests from Germany were sitting at the table. They are sociable, cheerful, but they sit at the table for their 1st shift and stay for the 2nd shift. And the waiters do not reprimand them. And when we came for lunch at 12.30, the waiters kicked us out and told us to come only at 13.00, although there were very few visitors, it was Saturday, many were away on excursions. In these conditions, I feel like a second-class person. It wasn't just us. We once came at 18.15 for dinner, and other Russian-speaking people from Israel were sitting at our table, because they, like us, were seated by 6 people at a table for 4 people, and their table was occupied. I turned to the waiters - why did you seat other people at our table? You know we're coming for dinner!!! It turns out that they cannot make any comments to the German guests. And they can play football with Russian speakers. There is no general manager to monitor the work of the waiters, so they do what they want. On the day of departure, while we were waiting for the transfer, I looked at the guest book, and there, too, one Russian woman wrote about the situation with the waiters. I think that the hotel director does not read this and does not know. This is such a trip.
Крюкова Надежда
03.04.2016
Positives
Very professional medical staff. The service in the dining room is good and friendly. The head doctor is simply wonderful, very tactful and simply smart!Negatives
Room cleaning - comfort plus - not bad, but to put it mildly, causes indignation - change of bed linen - once every 10 days. I arrived at the sanatorium on March 20, and my bed linen was changed on March 29!!!!!! This is not acceptable, because if a person arrives for treatment and takes the room category, junior suite, he should receive the comfort for which he pays!!! The food is good only for breakfast, lunch and dinner - it’s always salty and fatty, soups are simply no good, it seems that they are all from bags, just boiled in water and that’s it...Answer from Spa Hotel Beethoven
Здравствуйте Надежда! Спасибо за Ваш отзыв. Постельное белье меняют раз в 7 дней, но поскольку 27 марта был выходной день, а 28 марта - праздничный день в Чехии, то его поменяли 29 марта, когда горничная вышла на работу. Так сложились обстоятельства из-за выходных дней. Что касается качества приготовления пищи, то мы готовим супы только из натуральных ингридиентов и сожалеем, что Вам не понравилось питание у нас. С уважением, менеджер Lucie Podzimkova.
Svetlana Borisenkova
24.03.2016
Positives
Excellent sanatorium, friendly, positive staff, ideal location, quality treatment, great leisure opportunities.
OLGA YASINOVSKAYA
09.03.2016