Reviews about Hotel Císařské Lázně 4* (Teplice, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Cisarske Lazne

Laubeho náměstí 2, 415 01 Teplice
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Exceptional Reviews: 125
9.2
10
overall rating
10.0
10
treatment rating

references

Ирина Вишневская
04.09.2018

Positives

My treatment went well. There were baths and a magical pool with magical healing jets. The staff was friendly and helpful. All liked it.

Negatives

In the first week of my stay, from August 20 to September 3, lunch in the dining room was inedible; I left the dining room hungry. And there is one more minus, this is the lack of fruit during lunch, they were only for dinner. I had breakfast and lunch ordered. It turned out that those who do not have dinner, but only lunch, were left without fruit. I had to go to the supermarket to buy fruit. Further. The territory of the sanatorium is very littered. And during the 2 weeks of my stay she did not clean once. Was not swept and did not collect debris from lawns and paths. This greatly spoiled my impression of the sanatorium. I didn't want to walk among garbage. I think the administration has a lot to think about.
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Marina Zatulsky
27.08.2018

Positives

There are some excellent massage therapists and some who are not. It's a waste of time and money
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Nikolay Gaevoy
14.08.2018

Positives

I would like to note the very good work of this site. Everything was very well organized. And the stay at the sanatorium is nothing but good impressions. I liked everything: the location, the food and the treatment. Very attentive and responsive staff. After staying in the sanatorium, you feel an improvement in your condition and this is the main indicator. I would like to express my deep gratitude to everyone, both the doctors and the staff, especially the massage therapist Timur, the chef and the restaurant staff.

Negatives

No negatives noted.
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Alexander Kryuchkov
13.08.2018

Positives

The medical staff generally works conscientiously. They help if possible. There was an opportunity to unlimitedly use the pool, which helps recovery.

Negatives

The rooms on the fourth floor are not suitable for habitation (attics with a small window). With temperatures above 30° degrees and no air conditioning, it is impossible to sleep at night. The fan doesn't help either. In fact, the patient ends up in a torture chamber. By a strange whim of fate or the waitress, there were no sheets on the mattresses. We slept on mattress pads. This further aggravated the suffering from the heat. The food in the restaurant (canteen?) is somewhat monotonous. Little fruit. If you came for dinner not at the time the restaurant opened, but for 20-30 minutes. later, there will be no fruit at all. For people like me (patients after endoprosthetics), the hotel is not suitable. There should be furniture (part of the furniture) with higher seats, both in the common areas of the hotel itself and next to it. The mattresses in the room are too soft, which is bad for your joints. Especially when it is necessary to do independent exercises, especially in hot weather. I was surprised that in 35-degree heat they prescribed a thermal bath with a temperature of 38°. It is clear that this is the natural temperature of the source, but taking into account the condition of the patients, the water could be cooled. There is a feeling that an experiment is being conducted with patients - how long will they endure.
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tatyana khaimovitch
06.08.2018

Positives

I have never seen anything worse in my life - food - director/
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Mark Gulyansky
16.07.2018

Negatives

Room 306 There is poor water coming out of the washbasin and shower stall - the drain is clogged. Water leaks out when using the shower stall. Poor ventilation of the toilet. The main disadvantage is the lack of air conditioning. When the outside temperature is 30 degrees in the room you can’t breathe
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SERGEY Atroshko
26.06.2018

Positives

Everything is fine

Negatives

Noise until two in the morning from the restaurant At the Palm. Lack of information about current exchange rates for paying for services and the hotel. No information about the weather for the day. The lights are on on the floors during the day, although it is very bright.
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zukhra suyundukova
14.06.2018

Positives

Nice place, good treatment

Negatives

Poor nutrition. Worse than last year.
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Татьяна Казанская
05.06.2018

Positives

Everything is fine
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Valentina Lamper
31.05.2018

Positives

I would like to note that my stay at your sanatorium left only a good impression on my soul. All the employees are friendly and always help people who come to them with problems or requests. So far, the treatment has not helped me, but I hope that over time, thanks to visiting the hospital, my health will improve. I had a good rest and went on several excursions. I returned with energy and good mood. Thanks to everyone who made my stay at the hotel comfortable

Negatives

I don’t like that there are all these sockets installed next to your head when you lie on the bed. They over-salt the food. Not everyone likes it. It's better to under-salt. Salt is on the table. Good work and friendly clients
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Nadezhda lobanova
17.05.2018

Positives

This was my first time vacationing in the Teplice sanatorium. A wonderful small town in a picturesque location. In the sanatorium itself, everything is organized in one place, which is very convenient. Excursions are organized on regular and weekend days. There is an opportunity for shopping - shopping centers Gallery, Fontana, Olympia. The treatment is quite well organized, and the thermal pool is simply a pleasure. If possible, I would like to come to this sanatorium again. Please note that this is a sanatorium for patients with diseases of the human musculoskeletal system, i.e. age group 60 +-5. Young people will be bored.

Negatives

I have no negativity left
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Liudmila Shilova
15.05.2018

Positives

The staff is friendly, the room is wonderful, the treatment is at a good level, the food is also good. The sanatorium is located in a park area. The nature is magnificent. The excursions organized by Elena Dashevskaya were a great pleasure.
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Анна Савулькин-Рывкин
13.05.2018

Positives

Calm environment, friendly staff
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IRINA STEPANOVA
12.05.2018

Positives

You need to relax in Teplice in April - spring, everything is in bloom (including sakura). We are waiting for your health to improve. Many thanks to the company Sanatoriums, as well as to the employees of the agency (Elena Dashevskaya) in Teplice for organizing holidays and excursions. I went on three excursions, two symphony concerts, and the Immortal Regiment event was perfectly organized.

Negatives

Due to a malfunction of the tonometers, my husband and I were first suspected of having low blood pressure, then a week later - of too high pressure. There is no particular negativity. But the Ore Mountains did not want to let us go, so the way back to the airport took an hour longer, the navigator sent the driver either to Germany or to Karlovy Vary. When they turned it off, the driver immediately found his way to Prague.
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Виталий Николаевич Новицкий
27.04.2018

Positives

I hope for the positive impact of water procedures;

Negatives

There are few medical procedures and specialists\cardiograms. Ultrasound. osteopaths. manuals. mud therapy, etc. \ ; work on walking in the mountains \terrenkur\; organize cleaning procedures; organize the official sale of medicines; the sauna is small and in poor condition;
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Olga Smutnaja
25.03.2018

Positives

Treatment

Negatives

It's boring, it's a small town.
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Александр Русаков
19.03.2018

Positives

My condition improved significantly after spinal surgery. Mobility has increased, pain syndromes have practically disappeared.
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Liudmila Frolova
18.03.2018

Positives

The most important thing is thermal water and daily visits to the thermal water pool. The blood pressure did not increase even once over the course of 2 weeks. The prescribed procedures, each only 1-2 times a week, except for CO2 injections, are unlikely to have a significant effect on arthritis, osteochondrosis, etc.
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Elena Bogoslovskaya
15.03.2018

Positives

All liked it. We'll come again.
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lilia schefer
05.03.2018

Positives

Thank you, the service staff worked flawlessly. The food in the dining room is also well prepared.
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Efim Berezovsky
11.02.2018

Positives

Friendly and attentive medical staff, quality procedures

Negatives

Disgusting food, service in the dining room is careless, overall I don’t recommend it
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Alevtina Pankova
16.01.2018

Positives

A beautiful hotel, pleasing to the eye. Excellent medical base. Convenient and clear layout of treatment rooms. Not a bad restaurant. Wonderful location of the hotel. Attentive staff, very clean, beautifully decorated. A good Russian translator: attentive, ready to help. Attentive tour guide. But the out-of-season excursions themselves could be a little cheaper.

Negatives

There are no events for hotel guests: musical evenings, concerts. The bar was not working. It opened only on January 5th and was open until 18:00! After that there are only cafes and restaurants on the street, where it is not so calm because of the migrants. There is little attention from the hotel administration to guests: no welcome drink, no introductory tour of the city, for example. In a restaurant, I would like to see cottage cheese and dairy dishes for breakfast, and in the evening - some kind of salads, except just vegetables. It’s strange, but there was always not enough fruit for everyone, although the stores were full of them and inexpensive.
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Kalman Gudesblat
09.12.2017

Positives

I really liked the resort! Convenient location - in the center. And at the same time, very quiet and comfortable! Cleanliness is perfect, daily cleaning... From the window there is a view of the square, birds are singing. Attentive staff, ready to answer any question and provide all possible assistance. I liked the treatment at the sanatorium and the attitude of the staff. The cozy restaurant, delicious and varied food and, especially, prompt and attentive service are also impressive. Thanks everyone. Prosperity and good luck!!! I recommend it to everyone!!!

Negatives

Something negative and your hand doesn’t rise against the backdrop of overall positive impressions.
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Старунова Юлия
22.11.2017

Positives

Thanks for all. Staying and receiving treatment at your hotel left only pleasant impressions. I hope to visit it again, and more than once. Good luck to you in everything.

Negatives

There are no cons to write about yet. What I want to experience on my next visit.
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Татьяна Анахина
16.11.2017

Positives

We visited the Cesarski Lazne sanatorium with the whole family from November 2, 2017 to November 15, 2017. We were very pleased. Friendly staff, always ready to help, good living conditions. It is very convenient that accommodation and procedures are in one building. The girls at the reception were always friendly; they gave us a wheelchair to use without any problems, told us how to get to Prague and Dresden, and gave us a bus schedule. Daily cleaning of rooms, change of towels. In my opinion, the sanatorium provides all the conditions for comfortable living and treatment. We will definitely come back here again.

Negatives

During our stay, there were many either students or trainees in the sanatorium. These young guys were assigned to carry out procedures. Sometimes these procedures were performed poorly, for example, one of the manual massages was given to me by a girl student; it could hardly be called a massage. It is clear that young people also need to learn from someone, but we are paying money, and we would like to receive high-quality services
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Ирина Степанова
05.11.2017

Positives

My husband and I rested and received treatment at the end of October. Very pleased. Excellent accommodation, beautiful park, excellent treatment opportunities. Huge warm room with a ceiling of 4 meters. Large selection of mineral water treatments. The opportunity to take the mineral pool procedure daily for an hour to an hour and a half. Friendly staff. When choosing, you need to take into account the profile of the sanatorium - the musculoskeletal system and the stomach (two daily intakes of the excellent Bilinska Kiselka water are included in the procedures). For vacationers who want to get an idea of Teplice and the surrounding area, excellent and inexpensive excursions are organized.

Negatives

The optimal duration of treatment is 21 days. We were there for 2 weeks. A little was not enough. Next time we will try to come for a longer period. Many thanks to the Sanatorium for the clear organization and the opportunity to receive treatment and relax in excellent conditions.
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Irina Lukashov
05.11.2017

Positives

The only plus is that there is medicinal water and everything necessary for such procedures. Regular cleaning of rooms.

Negatives

It is impossible to get all the procedures you need in the required quantity, even for an additional fee. payment, everything is scheduled, everything is busy.... During the 2 weeks of my stay I received only 4 manual massages, but how they are done is a different story, light stroking distracted by private conversations with other work colleagues... perhaps they need a good massage pay extra separately.... For my 13-year-old daughter, I couldn’t help but prescribe or buy a single procedure, at first they explained that everything was busy, and then they referred to the fact that all procedures are from 18 years old!!! :))) in general, complete nonsense!!! Oh yes!!! Women, I don’t recommend the beauty salon on the 3rd floor either, a waste of money!!! They just cash out money, they don’t care about the result at all!!! Mesatherapy, which is recommended to almost everyone, leaves no effect on anyone!!!
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Irina Smeljova
24.10.2017

Positives

Quality of treatment: good, staff work is excellent; food: generally not bad, lots of salads, fruits, dishes are not always of equally good quality, however, this is a matter of taste, but everything is fresh. It’s great that there is a swimming pool with mineral water only for hotel clients, the atmosphere in the hotel is wonderful, all our requests were fulfilled immediately, all procedures are accepted at the hotel, this is a big plus, the linen is snow-white. It's good that there is a park next to the hotel. In short, we will be happy to come next time.

Negatives

The hotel rooms are very different, many face the roads, when the windows are open you can feel the exhaust fumes and noise, the beds are not very comfortable, especially for people with disabilities, not all rooms have good mattresses, blankets and pillows are of poor quality, so if we go, Then let's take our pillows and blankets.
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Zamuelis Latvinskis
15.10.2017

Positives

Accommodation, food and treatment in one building is very convenient, especially in unstable weather. "Buffet" - pleasantly diversifies the food.

Negatives

I wanted to go on more excursions, but two problems prevented me. Firstly, registration for excursions is only by telephone, and it is advisable to set aside an hour when you can sign up at the reception desk with a “live” person. Secondly, it is difficult to combine procedures, lunch and excursions. There are only 30 minutes between procedures and excursion.
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Светлана Мерк
23.09.2017

Positives

I was satisfied with the correctly selected treatment and the work of the medical staff. I recommend using the services of Sanatoriums.com. then with their help I chose the right sanatorium. The entire organization of the sanatorium is at a decent level. Thank you very much.
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