references
Galina Mäuer
21.04.2024
Negatives
Unfortunately the hotel has no sauna or swimming pool.
Lilli Fritzler
07.04.2024
Positives
I have been to the hotel twice and am very happy with everything. Especially with the very friendly staff. The hotel generally has a calm and pleasant atmosphere.
Nelli Ozolina
05.04.2024
Positives
the best hotel in Karlovy Vary in terms of price-quality ratio. all the staff are very friendly. very good rooms. good mattresses, even if you have a bad back. good food. The best hotel in Karlovy Vary (in terms of price-quality ratio). all the staff are very friendly. Excellent rooms. good mattresses. good food. Excellent location.
ALLA LEMPER
27.03.2024
Positives
There are no complaints The room is very nice, large, cleaned every day, the beds and mattresses are very comfortable Procedures are all on time The nurses are very friendly The food is very tasty - buffet The guys at the reception are very friendly, especially Branislav Thanks for a great holiday
Irina Platon
03.01.2024
Positives
At the Malta Hotel I really liked my spacious and beautiful room overlooking the center of Karlovy Vary. The cleaning of the room was excellent, the bed linen was fresh and the double bed was very comfortable. Thank you so much to the girls who do their job so carefully! And also special thanks to the receptionist of our Malta and the receptionist from the Rouge Hotel for tickets to the Christmas concert in the ancient theater of the Pupp Hotel!Negatives
The staff who perform the procedures are not the most friendly, and they reduced the time for relaxing baths to five minutes. I personally had to refuse a massage altogether, since I did not come for light back rubs. Thanks for understanding!
Andrey Shchekotov
04.12.2023
Positives
Excellent sanatorium in the center. The most pleasant staff. The food is beyond praise. I took a single room and was upgraded to a suite (the room was clearly of a higher category than what I ordered)Negatives
It is inconvenient to walk from Malta to Rouge and back several times a day. But they warned about this.
Taisija Fjodorova
07.11.2023
Positives
We rested in October-November. Regardless of the weather, the hotel is always warm, cozy and clean. I especially want to note the sensitivity, responsiveness, and friendliness of the staff. Great location - double bonus. This is not our first time in Karlovy Vary. But here we liked it the most. Before this we were on holiday in Richmond, and it seemed like it couldn’t get any better. But the location of the Malta Hotel ruined all the charms of Richmond. We will definitely return. Thank you for a wonderful holiday.Negatives
No complaints.
Ivan Morozov
06.11.2023
Positives
Very pleased with the staff, nice cozy hotel, all Russian speakers. All procedures are closeNegatives
No
Эльмира Кнауэр
06.11.2023
Positives
Thank you, everything was at the highest level, pleasant staff, excellent food, ideal location, we will definitely repeat. Good luck to all employees and success in everything. LG.ELMIRA KNAUER
Nina Reinke
27.10.2023
Positives
The hotel is located close to the colonnades. I lived in Malta, the rooms there are large and everything is new - furniture, renovation, nice snow-white linen, the hotel is very quiet, the view of the street is better than on the other side, there is a mountain and trees and it is very dark. The food here has a small range of dishes, but everything is always fresh, you can choose, but not to say that everything is always delicious. You can take the procedures you need, the doctor will listen to your problems and your wishes for the procedures, but not all procedures are available, as in other hotels. The nurses in all the rooms where treatment is carried out are friendly and always positive. If you choose a room to stay in Rouge or Malta, then definitely in Malta. You can change the procedures if you don’t like something.Negatives
1) For procedures you have to constantly run from hotel to hotel, since half are in Rouge, half in Malta. You have to get dressed and walk down the street all the time. It is not comfortable . 2) No pool, no jacuzzi, no sauna, nowhere to go in the evening, just watch TV. At least sometimes there are no entertainment activities provided. 3) The dining room is very small for two hotels, it is not a restaurant, but a dining room, although the hotel is 4 stars. The hotel's food does not deserve 4 stars, only 3. The choice of dishes is small. There is only one porridge in the morning, always buckwheat or oatmeal, apparently they don’t know any others. In the morning everything is the same, nothing changes. Coffee, juice and tea are provided in the mornings, and at lunch and dinner only tea in titanium (nothing at all, tasteless) and water. Is it really not possible to provide some kind of juice or tea bags for lunch and dinner instead of this tea in titanium? In the mornings, they could at least sometimes make cottage cheese casserole or cheese pancakes instead of cottage cheese lying in a container that no one eats. For lunch and dinner there is always a choice of only two dishes, no more. For tea there is always only one type of cake or dessert, well, very modest for 4 stars. When you sit down to eat at any table, other people sit next to you, because sometimes there are a lot of people, and this sometimes gets annoying and you want to eat quickly and run away. There is no privacy as you would like. The hotel is not bad, but you can get better for the same money. There are no kettles in the rooms, so you can’t drink tea, you need to go to the dining room and ask for a thermos with boiling water, and they will only give you a deposit of 10 euros. There are no water coolers in hotels either, buy them yourself somewhere or from the tap.
Johann Daibelei
08.10.2023
Positives
We liked everything, accommodation, food, staff, they are polite, always ready to help if anyone needs help, thank you very much for everything, we will now come more often and we will also continue to offer youNegatives
We have no negativity
ELENA Illarionov
08.10.2023
Positives
Very satisfied, friendly staff, food to choose from and delicious.
Tamara PRUDNIK
07.10.2023
Positives
I really liked the location of the hotel, I liked the room (clean, comfortable). I liked the quality of food. I recommend this hotel to everyone!Negatives
Unfortunately, in recent days the elevator has broken down and it was difficult to walk to the 4th floor, especially for sick and elderly guests.
Semion Drevin
04.10.2023
Positives
Many thanks to everyone who was involved in our vacation. The Malta Hotel, where we vacationed, was in an excellent location. We lived there for two weeks and we can say that everyone who works there devotes themselves to their work with love. When we came for lunch or dinner, we always we saw smiling faces. I would like to say a big thank you to Yanochka, Misha, Lada, for the varied food, to the cooks Anya, Marek, Yara. At the reception, Bronislav, who always answered questions politely. I would especially like to thank the people who performed medical procedures on us: Alena, Bogdanka, Gelena, Petra, Miroslav. I would like to say a huge thank you to everyone. Special thanks to the girls who cleaned up the room every day. They changed the towel every day, and after a couple of days they changed the bed sheets underwear. I would especially like to mention Veronica, always smiling, friendly, and cleans perfectly. I want to say one thing, that if I have to come again, it will be to this hotel!!!!!!
Viktors Kuznecovs
02.10.2023
Positives
I absolutely loved everything, thank you very much
ludmila podolsky
23.09.2023
Positives
Everything is fine! Very good food - thanks to the kitchen staff. The cleanliness is perfect. Procedures are always on time. Many thanks to all the staff!🙏 I would also like to note the organization of the transfer - exactly on time. I wish all the employees of the sanatorium good health! By the way, I chose the sanatorium based on reviews and was not mistaken.
Leonid Maksymenko
06.09.2023
Positives
Upon arrival, we were struck by the kindness, competence and care of the staff. The administrator Stanislav provided us with a two-room apartment, despite the fact that we had booked a simple room. Food, procedures, cleanliness at the highest level. My wife and I were very pleased. We plan to stay only at the Malta and Rouge complex. Many thanks to the staff.
Irina Grigoryevskaya
05.09.2023
Positives
Only advantages! The city itself, the hotel, the service, everything. I recommend to everyone!
NADEZHDA OVCHINNIKOVA
27.08.2023
Positives
Good morning! Thank you very much for everything, I really liked it, the location was very important to me, it was all on the plain. Because my joints hurt.
Svetlana Sidelnik
21.08.2023
Positives
Great, it was very nice. Thank you for the pleasant stay.
Irma Heinsalu
17.08.2023
Positives
Clean, nice hotel, central location, food is good, friendly staff (only the dining room is too small), everything else was good. Thank you
Tatyana Kuzmenko
06.06.2023
Positives
This is not the first time I improve my health in Karlovy Vary, in the spa hotel "Malta". I want to sincerely thank the staff of the hotel (as well as the hotel "Puze") for the warm welcome, high quality service at all levels: competent, friendly medical staff; excellent cuisine; constant high-quality cleaning of rooms - all this creates a cozy homely atmosphere of the spa hotel "Malta - Puze". I want to come back here! Rating - EXCELLENT!
Татьяна Мутыка
04.05.2023
Positives
Very convenient location and nice room with city view. The room is warm and cozy. We liked everything. The buffet food was also quite satisfactory, the food was delicious and there were pastries and desserts. There were also plenty of fish dishes. The only thing is that you need to arrive early before all the tables are occupied. If you are late, you have to wait until a seat becomes available. There are many procedures and the staff is good. The guys at the reception will always help and advise on any questions.Negatives
There wasn't enough of a pool at the hotel, we went to Thermal to swim. And everything is wonderful.
Olena Bilous
27.04.2023
Positives
Close to the springs, beds and towels in the rooms are changed every day, Wi-Fi in the rooms is at normal speed. Very beautiful architecture of Karlovy Vary! It’s worth going once for the sake of variety, to see... Interesting excursions, but they insert advertisements for restaurants, cosmetics and this is annoying.Negatives
The food leaves much to be desired, and not to say that this is a diet... of course, this is not Egypt, Turkey... you can eat, but it’s difficult to get pleasure. It feels like you saved a lot of money on this! A parking space costs 13 euros per day and you need to agree on it in advance, otherwise where to leave the car is a big question! You won’t find a single playground, nothing for children at all, you won’t even find a nanny paying an hourly wage...everything is really saved, European values) The procedures are prescribed for 8 am...you have to wake up at 7 and there is no other time. It’s not convenient to jump out to eat in Rouge in the rain or run to treatments in two different hotels, this is the first time such an experience... but you can get used to it! Service in hotels in Ukraine is at a higher level at a price that is 2 times cheaper.
Nina Weber
27.04.2023
Positives
We were only 5 days, and we really liked everything. The attitude of all the staff. In the dining room, at the reception, during procedures, doctors and nurses, maids. We are glad that we visited you. Continue in the same spirit and prosper.
Ilse Ina Siemann
27.03.2023
Positives
The hotel is very centrally located, just a few meters from the healing springs. So you can easily get medicinal water for a drinking cure; The way there is possible without any incline. The rooms are attractively furnished. Despite the central location, the hotel is very quiet. The hotel staff are friendly and attentive, the therapies are good and the therapists are experienced. The catering offered in buffet form (morning, lunch and evening) is very advantageous. Thanks to the good selection, there should be something for every taste.
Shaian Shabani
22.03.2023