references
Udo Büttner
09.04.2024
Positives
The care provided by the spa doctor and nurse was very good. The staff responsible for catering also deserves huge praise! This applies not only to the kitchen staff but also to the ladies and gentlemen who cleared away used dishes so quickly. The use of the swimming pool, whirlpool and sauna was very good.Negatives
When we asked by phone during the booking process, we were told that it was not possible to reserve a parking space and that it was not necessary. Unfortunately, this is completely untrue, so we had no parking space over the Easter holidays because Polish guests had apparently reserved one. This is of course particularly annoying for guests with severe disabilities. There should also be grab handles in the area of the toilets (which are very low!) and especially in the showers. This is especially important because many guests have disabilities and are no longer young. Unfortunately, many guests cannot use the various baths because they cannot get in and out of them. Wouldn't a bath lift at least be appropriate here? In any case, every guest has to be able to get out of the bath safely without help or supervision.
Gudrun Marin-Ziegler
18.02.2024
Positives
Very nice atmosphere, very nice rooms in a good location, treatments especially the massages were greatNegatives
the beds were very hard, you had to ask for everything at reception - actually, when you checked in, you should have found out the necessary information about the treatment process, parking, where things were. A note about this could also be found in the folder in the rooms. Food: the rolls were hard and the meat was often tough Treatments: the baths are not suitable for old people like my mother because she couldn't get in or out of the tub. There was also no competent nurse available to help
Renate Päch
16.11.2023
Positives
The food was excellent.Negatives
The pool is very small. The bar service is very slow.
Eckhardt Mühlbach
01.09.2023
Positives
The entire staff is always helpful and friendlyNegatives
The toilet seat is too low for disabled people (room 611)
Данияр Жумабеков
30.08.2023
Positives
Right on the promenade, very close to the sea. Delicious and varied breakfasts and dinners. Parking on site behind the barrier. After paying your resort tax on site, you can enter the pier for free once a day and receive a 10% discount as a hotel guest at the nearby bike rental shop.Negatives
Unfortunately, the cleanliness in the bathroom leaves much to be desired... A ton of dust on the hair dryer cord and a shower with visible mold - the tube can be replaced, the seals on the cabin door can be cleaned. Mysterious Wi-Fi access ;)
Tamara Melnyk
20.03.2023
Positives
Everything is great!👍 I really liked it!☺ I will definitely come again!!!🤗 I am sincerely grateful to the staff!!! 🥰
Gudrun Blümel
18.10.2022