Reviews about Akces Medical Fit & Spa 4* (Kolobrzeg, Poland) for 2023 - 2024 – Hotel rating and expert opinion

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Hotel Akces Medical Fit and Spa

ul. Piastowska 5, 78-131 Kolobrzeg
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Exceptional Reviews: 99
9.1
10
overall rating
8.1
10
treatment rating

references

Ulrich Kühn
05.03.2023

Positives

Everything is great. Would love to come back.

Negatives

The indoor swimming pool and sauna are only open until 7 p.m. in the evening. It's a shame, so there's a lot of rush.
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Marina Beresnatzki
21.02.2023

Negatives

Many adults don't pay attention to small children in the swimming pool. There is not enough lighting in the room.
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Natalia Friedrich
18.02.2023

Positives

We enjoyed our stay very much. The food was always good and the restaurant staff always tried hard to make the guests' meals as pleasant as possible.

Negatives

The only thing we were annoyed about was that the employee always had one hand on her cell phone while massaging.
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Svetlana Tchernova
13.02.2023

Positives

The resort is clean. Nice pool and sauna. The food is delicious and varied. It's a pity that there is no dessert.

Negatives

The hotel does not deserve the 4 star category. The mattresses are very hard. There are no bath amenities in the bathroom. Only 2 small pieces of soap. Only one towel per person. There is no safe in the room. Bathrobe and slippers for a fee. Room cleaning is superficial.
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Peter Röhnert
13.02.2023

Negatives

There is no indication that the hotel's own parking lot is chargeable.
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Martina Konrad
06.02.2023

Positives

Very good food and always enough. Staff made sure that it was always refilled in a timely manner. Room cleaning was good. Hotel was clean, including swimming pool and sauna.

Negatives

The staff could have been a bit friendlier during the treatments.
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Joachim Maick
06.02.2023

Positives

Eat

Negatives

Number of treatments not adhered to (40 booked - 30 received after complaint) Room noisy due to loud noise of water supply from adjoining rooms Staff unfriendly
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Lyudmila Kambarow
03.02.2023

Positives

The hotel and rooms are clean, cleaning upon request, towels were changed when needed. The food is wonderful, a variety of cheeses and sausages, at least 4-5 hot dishes, small quantities of sweets (which is very good, this is a sanatorium after all 😊). By the way, there is also a bar in the Hall, there is a variety of cakes. The doctor is very positive, we had acupuncture from him, he explains everything very well. The staff during the procedures are very attentive, friendly, if you want to replace one procedure with another, they recommend what is better - I also really liked it. The girls at the reception are all friendly, answer all questions, and always remain in a good mood. We will come to this hotel again in November.
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Yuliya Fedorova
03.02.2023

Positives

I really liked it

Negatives

No
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Tatjana Braun
31.01.2023

Positives

I really liked the hotel. Everything was great. Thanks a lot !
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Olga Zeer
20.12.2022

Positives

I would like to say a big thank you to Sanatoriums.com I am very satisfied, can only recommend.
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Ljudmila Gumennaja
19.12.2022

Positives

Everything was amazing.
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Klaus Willesch
19.12.2022

Positives

Staff very friendly and well organized, treatment appointments are nicely spaced out so that there is no great time pressure. After the closet doors fell out when we pushed them open in the first room, we were immediately given a new room. Everything perfect. If I book a three star hotel I can't expect five stars superior, that's just not feasible given the price.

Negatives

When we booked, we read that diet and allergy food was also offered, so I asked the tour operator whether there was also gluten-free food. The answer only came on the second day of our stay, and we already knew this from the hotel. But we were able to get everything in Kolberg so that my wife could eat normally.
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Irina Malanina
18.12.2022

Positives

Food was excellent.

Negatives

Very weak internet.
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Katarina Kirilov
12.12.2022

Positives

I really liked it. All at the highest level.

Negatives

We didn't notice any cons.
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Jürgen Gavrilenko
12.12.2022

Positives

We liked everything, everything was great, we will recommend it to others, we hope to come to this hotel again.

Negatives

There is no negativity.
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Viktor Ketler
02.12.2022

Positives

Everything was very good. We will definitely come with the whole family in November. Would also recommend it to others.

Negatives

It was a shame that the fireplace wasn't turned on. In February it was so cozy to sit by the fireplace, eat ice cream and play games. Please get the fireplace working again.
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Elena Schreiner
13.11.2022

Positives

Nice location. Suitable for the money.
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Yan Shalnev
13.11.2022

Positives

Good hotel for a good price! Good location. We will definitely return.
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josef Kröger
13.11.2022

Negatives

Fitness room, some equipment broken
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Regina Schwachmann
05.11.2022

Positives

We were there for 2 weeks at the end of October. We liked. We were lucky with the weather. For those who want to relax their souls, this is just what the doctor ordered. The air is just great. The food is very tasty and varied. Only soup, 3 types every day, not to mention hot. Meat, fish, etc. I wouldn’t say the treatment is very good, but it’s not bad. The staff of the medical department is "dry", mostly young guys work there. Although I would like to mention one man, Pavel, a professional massage therapist. We'll be happy to go again.

Negatives

Not all procedures give you what is described on the site. Such as lymphatic drainage and shock wave therapy only at an additional cost. And parking is very expensive: 5€ per day.
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Iris Rehberg
23.10.2022

Positives

Compact offer with a good price-performance ratio!! Very nice and courteous staff. Applications are well timed - until 12 p.m., then you have the afternoon free

Negatives

Noisy rooms; Construction noise at the moment!!! Unfortunately no information about this in advance! A part of the building without an elevator - unreasonable for the clientele
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Valentina Reimer
22.10.2022

Negatives

Toys were stolen from the room
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Hans-Otto Drossmann
18.10.2022

Positives

Pleasant treatments, friendly staff, good food

Negatives

Elevator only in the wing with the treatment rooms, coffee only for breakfast
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Walter Widmaier
12.10.2022

Positives

A big compliment to the chef, the food was sufficient and very tasty. The room was also very nice and towels were changed and tidied every day. The masseur Paul was extremely professional and very friendly. Overall, we were very satisfied and will definitely come back again

Negatives

The treatment staff could be a bit friendlier, especially the girl with tattoos was very unfriendly
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Michael Musbach
09.10.2022

Negatives

Unfortunately, you didn't tell the hotel that I had to use a wheelchair and that the bathroom wasn't barrier-free. However, these are available in the hotel.
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Peter Lossner
04.10.2022

Positives

We were guests for 10 days and would like to say a big thank you to the team. Given the large number of guests, hats off. It's quite an achievement to get all of this under control. With kindness and calm, many things are possible. Once again, high praise and we are happy to recommend you again and again. If you want peace and relaxation, want to go on beautiful tours by bike, or enjoy the sunset, this is the right place for you 👍
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Maria Schmidt
02.10.2022

Positives

The food was good. The manual therapy was very good, the therapist deserved special praise.

Negatives

You have to buy drinking water yourself. Classic massages are pointless as they only last 10 minutes. No MEDICAL baths are used. Little space between treatment cabins, which are divided with fabric curtains. Visitors bump into each other when changing.
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Roswitha Ladenberger
02.10.2022

Positives

It was very nice. I'll come back
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ACHIM SCHULZE
26.09.2022

Positives

I'm still full of joy I'll be back

Negatives

No negative statements
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