Reviews about Akces Medical Fit & Spa 4* (Kolobrzeg, Poland) for 2023 - 2024 – Hotel rating and expert opinion

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Hotel Akces Medical Fit and Spa

ul. Piastowska 5, 78-131 Kolobrzeg
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Exceptional Reviews: 99
9.1
10
overall rating
8.1
10
treatment rating

references

Olena Yanchuk
23.09.2022

Positives

Everything is great - location, nature, food, service, sauna with pool. Just a good hotel, worth the price

Negatives

The work is done by young “specialists” who know how to press the on button. and off without even looking at the patient through the screen. Treatment methods are outdated and worthless. This is not a sanatorium!
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Alexej Schwarz
22.09.2022

Positives

Food was good, lots of different dishes every day.

Negatives

The partial massage time was too short (5 minutes), which was done by a woman with a tattoo on both hands. Polish currency was not wanted, only euros, until boss called.
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Waldemar Kamlovski
19.09.2022

Positives

We are very pleased with the service of the Sanatoriums.com staff.

Negatives

Cleaning was carried out only in the toilet, bed linen was not changed in two weeks. The food was monotonous, what was for lunch was the same for dinner.
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Susanne Stoppa
13.09.2022

Positives

Despite the criticism of the treatments, the therapists were very nice! Great beautician. The cosmetic treatment was really good!

Negatives

WiFi didn't work for almost the entire stay. Doctor consultation (1 minute!!!!) was a joke! Treatments are far too unspecific and far too short (10 (!) minutes massage!). That's why you can't speak of a KUR stay!
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Piotr Seniavskij
12.09.2022

Positives

Everything is great, the food is super, all the staff are friendly, great, thank you very much.
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Julia Fercht
12.09.2022

Positives

I am very pleased with my stay at the sanatorium, no comments. Excellent work by the medical staff and the SPA salon, qualified, friendly, punctual, young guys. Delicious, varied food (very large selection of dishes!) of Polish cuisine is suitable for all guests. Cleanliness and comfort provide excellent rest.
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Maik Heine
08.09.2022

Positives

Quiet and clean hotel. Good wellness area. Good varied food. Friendly staff.

Negatives

No free bathrobes for full board. No room Save Rooms very carelessly furnished. No free snacks and coffee only for breakfast with full board, otherwise everything is chargeable. If you arrive at 2 p.m., you can only eat in the evening, although lunch is open until 2:30 p.m
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Tatjana Dudik
03.09.2022

Positives

Availability of sauna and pool at any time, procedures, location, landscape.

Negatives

The Standard room is very small, the carpeting stinks of dog, there are no special rooms for people with dogs, if you don’t have a dog and you get such a room, it’s a disaster, it’s impossible to sleep!!! The staff does not care about you at all, it is clear that they are not motivated at all, unfortunately... The hotel clearly lacks a good manager! Construction is in full swing, so you need to keep this fact in mind before going there. The hotel absolutely does not correspond to the declared four stars! There is no liquid soap even in the lobby toilets! In the rooms these days, it’s even funny not to find shower products, a small piece of soap, that’s all they were honored with... The savings on everything are felt immediately. We will not come to this hotel again.
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Hans Joachim Siebert
29.08.2022

Positives

This is our third time at the facility and we would like to come back next year. The location is excellent and also a friendly staff.
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Laura Zarwell
22.08.2022

Positives

The location is great 👍 The food tastes very good 👍

Negatives

Room cleaning was only done once in the whole week...
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Katharina Sparwasser
31.07.2022

Positives

We were very happy with the location of the hotel, just a few minutes to the beautiful beach. The staff was very friendly and the room was clean. The dining room was never crowded and the food was delicious.

Negatives

Internet connection was bad.
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Irina Butsch
22.07.2022

Positives

Very nice room, with a nice view. Everything was nice and clean too. Very good that you could use the sauna and swimming pool at any time. The staff was friendly, helpful. The food was very good, lots of choice, fresh and tasty. The applications was also good. I would have liked a little more massages, had to pay extra. Otherwise I liked everything.
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Tanja Mai
13.07.2022

Positives

The staff at the spa treatments were very sociable. The dates could be postponed a little.

Negatives

The kitchen staff was very nice, the only thing that bothered us was that the empty dishes were being cleared away again and again during the meal. You can put table trash cans on the table and a cart for the empty plates and people clear them away themselves. Otherwise the food was good. The room was fine. Nice and large balcony with 2 camping chairs. I find it very bad that the power sockets in every room were torn out!!!! If the hotel offers stays with children, then you should offer it safely!!!! The shower was also getting old. With mold spots. The carpeting is very old. Sage wasn't there either. Although the hotel has 4 stars, you can only give it 3 stars.
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klaus johann
31.05.2022

Positives

Our stay at Akces Medical was very pleasant and a good atmosphere overall a complete success
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Dittmar Lemz
28.05.2022

Negatives

Unclean in the room. Bed linen should be changed three times every three weeks!
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Brigitte Anni LAuterbach
24.04.2022

Positives

Very good room, delicious food, friendly staff. Good location, short walk to the beach.

Negatives

Unfortunately no good internet connection. The tables in the restaurant are too close together.
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Olga Baranova
24.04.2022

Positives

The food at Easter was delicious. The restaurant was very well decorated.

Negatives

Bathroom was only cleaned twice in 2 weeks. Bedding was not deceived.
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Alena Steinmetz
18.04.2022

Positives

A small, cozy hotel, close to the beach. The rooms are nice and comfortable. The service is good. Thanks

Negatives

We didn't like the food (except the soups). The same thing every day, the salads were no longer fresh. In the evening there was something warmed up from lunch. Good thing it was only 6 days. The sauna was under repair and was only opened 2 days before departure. We don't go here anymore.
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Birgit Faak
17.04.2022

Positives

Very customer friendly and accommodating on the part of the management when there are shortcomings in the hotel

Negatives

Dirty tablecloth in the restaurant
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Silke Fölster
15.04.2022

Positives

Very quiet location, you are immediately by the sea. Everything you need is there, but no luxury. In the second week even tablecloths.

Negatives

No queries about vaccination status, no special hygiene rules; That's why I caught Corona there and had to cancel my stay at the spa after just 9 days, which was planned for 3 weeks. So far no response to my request for reimbursement of travel costs.
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Maryna Morskaya
18.03.2022

Positives

A great place to relax on the shores of the Baltic Sea. Convenient location (beach 300m), near the post office, Polo supermarket. The hotel offers a varied menu, all tasty and healthy. The rooms are comfortable, regular cleaning, always clean. I recommend to all
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Jakob Töws
01.03.2022

Positives

We had a very nice time at Akces Medical. The staff during the treatments were very friendly and helpful. Even the applications were very good. There is nothing to complain about at all. The kitchen was also very nice. A very large selection of dishes and varied. Everything was great, highly recommended 👍🙂
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Monika Blankenburg
23.02.2022

Positives

Beautiful rooms, good food, friendly, hard-working staff, great location, a 5-minute walk to the beach, hairdresser, bar on site. At first we were a bit disappointed with the treatments, but in retrospect you should remember that this is a recovery treatment and not a healing treatment, so it's completely fine. We would love to come back next year! Monika and Bernd Blankenburg from 06.-16. February 2022

Negatives

?
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Svitlana Lushnikova
12.02.2022

Positives

Everything was fine, the staff was friendly and attentive. The cuisine is at the highest level.
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Rainer Söcknick-Scholz
19.12.2021

Positives

At the end of November this year, a very quiet atmosphere, therefore a very pleasant stay.
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Valentin Wilhelm
21.11.2021

Positives

Quiet, very clean, not just the room, sauna, swimming pool, parking lot. The pine forests, the beach, everything was great!

Negatives

Nothing negative.
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larissa tverdochlebova
21.11.2021

Positives

A very beautiful place. Tasty food. The staff was correct. The hotel rooms were very comfortable.

Negatives

There was practically no Internet. The procedures were short in duration.
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Lina Buller
19.11.2021

Positives

The room is clean and comfortable. The hotel staff is friendly. Cleaning every day. Excellent food. I was very pleased with my stay at the sanatorium. I think I will use your services again and again. I will also recommend your sanatorium to all my family and friends.

Negatives

The only downside of my stay was a faulty closet door and sometimes no internet.
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Emil Müller
25.10.2021

Positives

Food was good. Location of the hotel is good.

Negatives

Unfortunately no cleaning staff was seen in 14 days. Parking spaces for paying guests at 5 euros a day are a complete rip-off, and they're only 180 wide. Treatments are ok so far but far too short 10 minutes!!! So in conclusion don't book this hotel anymore and it is not suitable for disabled people.
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Hans-Jürgen Konrath
26.09.2021

Positives

Treatments were good although the duration of the treatment was reduced from 20 minutes to 10 minutes. There is quick processing in the treatment area. Swimming pool and sauna is good.

Negatives

Mouth and nose protection is a foreign word in this hotel. Food very poor after a quarter of an hour after the restaurant opened, many of the dishes were gone. The restaurant looks like a factory canteen, no flowers or doilies on the table. The cafeteria in the building is a catastrophe, unfriendly and you are thrown out when the lights are turned off. Many guests have the same opinion as us. If the condition in the hotel is maintained like this, it is not recommended.
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Answer from Hotel Akces Medical Fit and Spa

Vielen Dank für Ihre Bewertung, Die Anwendungen dauern immer ca. 10 Minuten. Wir bitten unsere Gäste Masken zu tragen. Leider nicht jeder respektiert unsere Bitte. Das sind Erwachsene Leute. Aufgrund der Pandemie dürfen keine Tischdecken auf den Tischen liegen. Tische sollten desinfiziert werden. Büffet ist regelmässig aufgefühllt. Es tut uns Leid. Schade, dass die Gäste uns nicht vor Ort kontaktieren. Mit Mitarbeiter werden wir Intern natürlich auch Gespräche durchführen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen!