references
Nelya Safarova
10.04.2024
Positives
Hello. I vacationed with my sister in March 2024, everything went very well. Friendly, caring and responsive staff who promptly answered all questions and requests. The treatment was prepared competently, taking into account all the nuances of health. The menu in the restaurant was very varied, all dishes were fresh and delicious! Thank you!
Tanirbergen Darkenbayev
29.12.2023
Positives
Excellent location, polite staff and sensitive doctors, excellent food! Well done! good luck and prosperity to your sanatorium! I wish you a successful completion of the renovation and further development with renewed vigor! RAKHMET bauyrlar! We'll be back soon. Happy New Year! Kazakhstan. Astana. Tanir-SholpanNegatives
wishes: We will soon come to you in groups from Kazakhstan; it would be better to organize transfers by bus from the airports of Baku and Ganja. You can find out the number and time of stay of vacationers coming to YOU at the airports of Baku and Ganja in advance through the website by installing the window “notifications from vacationers about the date and time of arrival” or a travel agency. Taxi rates are unrealistic and very expensive!
Veronika Zadorozhnaya
04.12.2023
Positives
Excellent friendly staff, great location and park of the resortNegatives
There is no internet on the second floor and we had to change the room in this area. I would like a more varied diet and more spa treatments
Saulesh Atakhanova
21.10.2023
Positives
I would like to note the high level of professionalism of the entire staff of the sanatorium. Wide range of physiotherapeutic and naphthalan treatments. Delicious food. Beautiful area.Negatives
No.
Olzhas Nurov
02.09.2023
Positives
The food is very varied and tasty. The staff is responsive and friendly. Large area for walking. Clean and comfortable. Once again, you need to separate out the food.Negatives
I can’t write negative things about the sanatorium, because for the money we had a very good rest
Alexander Zhuk
04.06.2023
Positives
Very responsive staff and especially medical workers, thank you very much. I liked the territory of the sanatorium, well-groomed, very green, as if we were living in a park, it was pleasant to walk. The food was good and varied. We had a pleasant and useful time.Negatives
There is no clear schedule for attending medical procedures; I often had to sit in queues and wait for someone to call me. There was not enough normal coffee at breakfast.
Екатерина Зенкова
29.05.2023
Positives
Very nice staff, excellent treatment, good food.Negatives
Queues for procedures
Ivan otto
12.05.2023
Positives
Nice sanatorium, well-groomed grounds. Varied cuisineNegatives
Very small rooms, can't turn around
Розагуль Казиева
06.05.2023
Positives
The sanatorium is very beautiful, the area is large, well-groomed, green, we enjoyed walking around in the mornings and evenings. The service is excellent, the room is cleaned every day, bathrobes and towels are provided without any problems. I would especially like to note and thank the chef, he is simply handsome, and the food is very tasty and varied, excellent pastries, salads, pickles, preserves. In the evenings there is good music, soloists with good voices. And of course, the main thing is excellent treatment. Physiotherapy procedures are varied, the nurses are friendly and fast. Naftalan baths are very good, the staff are friendly and professionalNegatives
No
Алефтина Бобкова
15.04.2023
Positives
Everything was great. It was already the second time.Negatives
There was only one channel in Russian, although there were many Russian speakers in the hotel. The internet did not work well in the rooms.
Alexander Stepanchuk
26.03.2023
Positives
Varied cuisineNegatives
Very bad Internet. It's impossible to work. Internet is only available in the hotel lobby.
VIKTOR ZARZHITSKIY
27.02.2023
Positives
Very beautiful place Very clean The air is fresh And the magical Naftalan helped with my illnesses We returned from the sanatorium in a good mood, healthy and cheerful We thank all the staffNegatives
I would like the managers to think through the treatment exactly on time and people would not sit for a long time during the procedures
Аманбек Суйменбаев
26.02.2023
Negatives
There is no warning anywhere on the websites about the availability of vaccination passports. When you checked in, they took into account the 6plus1 promotion and when you left, they forced you to pay, it’s not good to deceive people. I will especially reflect this in the reviews.
Kamilya Sadykova
23.09.2022
Positives
All liked itNegatives
Transfer - The car met me at the airport on time, but the condition of the car was worrying - a very old and uncomfortable Mercedes, the driver often exceeded the speed limit, talked on the phone while driving. Also regarding registration at the hotel - they forgot to register us and did not give us such a certificate at the hotel and we had problems when leaving at the border. We didn't know such registration was required
Керимбекова Эльшана
10.08.2022
Positives
Hi all. I am now in Naftalan, or rather at the Chinar Hotel. I would like to note that I thought for a long time about which hotel to choose in order to both relax and receive treatment. My doctor advised me to go to the sanatorium of the Chinar hotel, since treatment, recreation and entertainment are very well organized here. Being here, I confirm. All of the above is true. I am grateful to my son, who gave me a ticket to Chinar. Thank you very much to all the hotel staff for their attentive attitude towards each visitor. I would like to especially note the beautiful, bewitching voice of Emil Babaev, which delights us in the evenings. Our hotel director Bahram Makinsky deserves special attention. This is the first time I have met such a modest, well-rounded person with a disarming smile on his face. The attending physicians correspond to the title of doctor of the highest category. Here I would like to note the competent leadership of the head physician Khurshud Khanum Namazalieva. As for the hotel's cuisine, there are no words at all. Chef Teymur Shikhaliev amazed our taste preferences with incredible delicacies. I dreamed of losing a couple of kilograms, but apparently it won’t work... Let those I forgot to mention excuse me. I hope that I will come here more than once for the purpose of relaxation and effective treatment. Once again thank you very much everyone!
Сифурова Татьяна
10.08.2022
Positives
Stayed at the Chinar sanatorium in June 2022. I decided to express my gratitude to the staff of the sanatorium. Very hospitable and friendly atmosphere, attentive attitude towards guests) Decent treatment, professional doctors - all this is about Chinara! I would especially like to highlight Emil Babaev for his efforts to brighten up the guests’ leisure time! Wonderful voice, fiery songs - always a smile, thank you very much!!! Also, wonderful cuisine, the abundance of dishes of which makes me lose extra pounds 🤦♀️🤗😂 Thanks to chef Teimur))) I will definitely mention the massage therapist Ahmed, to whom I promised to read the Koran) Along the way, I’ll learn the Azerbaijani language apparently) 👌 Well, and then again - to Chinar!!!! 👍👍👍 I recommend it to everyone! PS Well, minor shortcomings in the form of Internet failures will definitely be corrected in the sanatorium, I believe in them!!!👌👏👏🤝🤝🤝 With respect, Tatyana Sifurova, 🌺❤️❤️❤️❤️🔥❤️🔥❤️ 🔥
Rimma Tagiyeva
10.08.2022
Positives
Excellent rooms with all amenities, very clean and tidy. The room is very clean and bright, it’s pleasant to go through the procedures. The food is quite varied, everything is tasty and fresh. The attitude of the staff is friendly, starting from administrators, nurses during procedures, massage therapists, to waitresses and maids. Thank you all very much. I would especially like to note the work of GuestRelation-Emil. And thank him very much for his human qualities and professional abilities. Very tactful, able to work with clients. And also! Emil amazed us with his voice and musical evenings. Wait for us in the fall))) We will definitely come back :)) Your guests from Almaty ♥️
Leonid Gurevich
01.07.2022
Positives
Magnificent sanatorium. Meets the highest international standards. Highly professional doctors. I would especially like to mention my attending physician Elnara and dermatologist Eldar. The procedures are impeccably organized. I would especially like to mention Amid, who helped me take naphthalan baths. Excellent, interesting cultural programs organized and conducted by customer relations manager Emil. He always responded promptly and with interest to any requests. Sanatoriums representative Murshud showed constant concern for us. I recommend the Chinar sanatorium to everyone.Negatives
NO
Виктор Дорожкин
21.04.2022
Positives
Everything was very good. But I have a wish. It would be useful during check-in and treatment to give instructions on what and how to do after taking a bath. Is it possible to visit the steam room or swim in the pool, or walk outside?Negatives
No. Everything is great!!! You are on the right track.
Zinulla Kaziyev
07.04.2022
Negatives
Introduce incentives for repeat visits in the form of % discounts on services and on the cost of staying at the hotel.
Надежда Самохина
01.04.2021
Positives
The shower is small, it’s not even possible to wash yourself well, the curtain is in the way.
Таира Алиева
25.03.2021
Positives
A wonderful sanatorium, fully consistent with the 5-star rating, food, procedures, service at the highest level, the staff is very friendly and helpful, cleaning every day, linen and bathrobes are changed regularly, there is a kettle in the room with a selection of different teas, there is a buffet in the restaurant, in general I really liked it, decided to come here every year)
Назим Бабаев
21.05.2020
Negatives
Time is allocated for women to visit the pool and sauna, but not for men. In Islam, it is strictly forbidden for men and women to be together. I was deprived of the opportunity to visit the sauna and pool. This is a big minus
IRINA ROZHKINA
16.03.2020
Positives
I really liked the spa hotel. In Azerbaijan, a very calm and beautiful attitude towards its guests! The procedures are unique: naphthalene baths, wax heating with naphthalene, infrared heating with purified naphthalene. The price includes abdominal ultrasound, chest X-ray, cardiogram, blood, urine, smear, reception of all doctors! Everyone receives registration and health insurance. Nutrition is at the highest level because everything is prepared with very high-quality products. Special thanks to Murshud Zeynalov for his help in solving all our problems and organizing excursions!
VALERII KRYLOV
02.03.2020
Negatives
ATMs did not always work. The repertoire of films in the cinema is very meager. The TV signal reception is very poor and there are very few programs in Russian. There are no sports programs at all. The operating hours of the pool and sauna are very inconvenient. In fact, the pool is open from 14:00 and for men from 17:00. Therefore, you can’t get there almost all day only from 17:00.
Elena Afanaseva
02.03.2020
Positives
I liked very much staying in the spa hotel "Chinar". The warm atmosphere around, as if visiting the country where I was born, representatives of Uzbekistan, Azerbaijan, Kazakhstan, Tajikistan and other republics of the former Soviet Union, every morning began with smiles. The staff of the spa hotel is very friendly, the food is deliciously cooked, varied, everywhere cleanliness, the bed was changed 2 times a week, towels after a day, the procedures are wonderful simply, no complaints, I would like to especially note the staff at the procedures, all very kind and caring, thank you for the positive emotions!!!
Ризван Садиров
14.02.2020
Positives
Thank you, the staff are generally friendly and attentiveNegatives
The downside is that in the rooms some of the mattresses are already old and not comfortable to sleep on, you have to pay extra for the procedures separately and the pool is a very big minus, the water is very cold, I gave it a rating of 4.
Иваник Виктор
15.01.2020
Positives
Magnificently organized New Year's dinner both from 31 to 1 of January and in the evening of January 1 - RESPECT!!! Despite the almost 100% load of the spa hotel staff was extremely friendly and courteous. A variety of entertainment program for both adults and children. Live music in the restaurant and bar on holidays and in the evenings almost every evening in the foyer.Answer from Spa Hotel Chinar Hotel and Spa
Dear Victor! Thank you for your feedback, we will be happy to see you again in our hotel!