Reviews about Gashalti Health Hotel 5* (Naftalan, Azerbaijan) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Gashalti Health Hotel

ул. Ширван 37, AZ4600 Naftalan
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Exceptional Reviews: 99
9.7
10
overall rating
9.8
10
treatment rating

references

Олеся Танская
13.06.2019

Positives

I would like to note about the staff. Very responsive, attentive and knowledgeable people. During treatment, people are often asked about their health status. The administration is working to improve the service. A wonderful and comfortable SPA area where you can always relax. An interesting perk is women's hours 3 times a week, from 4-6 pm. At this time, only girls are in the pool and sauna))) Very clean, well-groomed area, the only thing is that it is advisable to turn on the fountains and waterfalls every day. The location of the hotel allows you to walk to neighboring sanatoriums, such as Chinar and Karabakh. The hotel's clinic is made up of qualified specialists who know their business and listen to the wishes of clients. Consider introducing disposable underwear for naftalan baths. I would like to separately note how the hotel congratulated my mother on her birthday. There was a beautifully laid table for dinner, a specially baked cake and a festive concert. For that - thank you very much.

Negatives

Please organize excursions to Georgia at the request of vacationers, and there are many of them there. With a professional driver and guide. I'm sure this will be beneficial.
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дмитрий станилевич
09.06.2019

Positives

I would like to note the work of the head nurse of the Nigar physiotherapy department and express my gratitude to her for her sensitivity and attention!!!

Negatives

Very poor animation program and leisure activities!!!
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Niqar Askerova
04.06.2019

Positives

I liked everything and was very satisfied. Both the doctors and the service were at the highest level. And of course, treatment 2 is entertainment. Thanks to Emil for the wonderful evening programs, competitions and the incendiary group Baku.. I advise everyone, you won’t regret everything for 5*

Negatives

👍
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Тамара Терес
02.06.2019

Positives

The treatment is effective, the staff is knowledgeable, and the food can be tailored to suit every taste. The rooms are comfortable.
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Дмитрий Шабашков
24.05.2019

Positives

Overall, a very decent sanatorium, focused on relaxation.

Negatives

Doctors work superficially, without participation (they prescribe everything without an individual approach)
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Мираш Игенбердинова
22.05.2019

Positives

Dear administration of the Gashalty sanatorium! Greetings and congratulations on the holy month of Ramadan! I would like to mention a number of your colleagues and employees who deserve great praise! First of all, a few words about the Chief Doctor of the sanatorium. Shahin Babayev is a skillful leader who has brought up such a close-knit, friendly, and welcoming team. Mr. Babaev is not only a gallant man, but also an attentive, caring doctor, a calm and tactful person, just a conversation with whom leads to peace! Huge gratitude to the attending physician Afet Shakhmarovna - a first-class specialist, professional, sincere person with golden hands, who lovingly gives gas injections. Receiving treatment from such a doctor is a pleasure and confidence in getting the best result! Sarvan is a young man who fulfilled his professional duties with dignity, responsive, friendly, always ready to help and happy to support the guest in his wishes! Sadi is smiling, good-natured, respectful towards the client, with the gentle hands of a woman-mother, after her departure the naphthalan bath turns into a miracle of nature! Fazilya, the maid who cleaned the rooms, was very calm, discreet, balanced, without unnecessary conversations, respectful, modest and simply a wonderful woman! Khosrol is a polite, charming young man, always smiling, quick, and caring about his visitors with all his heart! Thanks to the young people at the reception who will always explain and help you sort out the situation without fuss and with great attention and respect! Congratulations to the management of the sanatorium with such specialists who are creating a high name for the medical and health center! I wish the entire team of the Gashalty sanatorium success and further prosperity for the benefit of the people! I express my deep gratitude! Sincerely, Mirash Khanum Igenberdinova, room number 1219, treatment period from May 3 to May 16, 2019.
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Виталий Перлухин
19.05.2019

Positives

I really liked everything, especially the people who worked and just relaxed! When I was driving, I was preparing for the worst, but I arrived and was pleasantly surprised) I will come here more than once! I finally gained strength and rested)
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IRINA ALEKSANDROVA
12.05.2019

Positives

The territory of the sanatorium is very nice, there is a place to walk and sunbathe. The staff is always ready to help resolve issues. Good food from quality products. All the medical staff are very polite.

Negatives

There was no dermatologist, which is unacceptable in a sanatorium treating skin diseases. Paid massage is organized very poorly. It is unknown who and how will do it again. Excursions on weekends are poorly organized. There is a stand, but there is no agent in the hotel.
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Tatyana Kolesova
06.05.2019

Positives

All employees are attentive and responsive. Thank you very much to the medical staff. The cuisine is delicious, thanks to the chefs, but there is no variety. The hotel itself is beautiful. There are entertainment programs, a gym, a swimming pool (indoor), and baths. At the reception you can book a tour of beautiful places. I recommend taking a tour at the hotel officially, not officially - you will be walking on your own. The hotel area is well maintained, but small. The entire area can be walked in 10 minutes. It's a pity that there is no outdoor pool and sunbathing area. We had sun loungers installed on the platform near the fountain. The room - well.....if the noise and variety of smells are not a hindrance, then you can live.

Negatives

Rather, this wish is to diversify the cuisine, develop a menu by day, at least for four days. The room was so-so, well, definitely not for a 5-star hotel. The windows and the door to the balcony are not airtight; if there is a strong wind outside, then you are guaranteed a sleepless night. If the windows overlook the interior area, then the hum from the ventilation of the dining room will accompany you constantly. The bathroom is a room of smells. When the ventilation is turned off you will get a variety of unpleasant stench. Noise insulation leaves much to be desired, you will hear your neighbors. I changed my room, but only the view from the window changed))). Many vacationers have this problem. Vacationers who have been coming to the hotel for several years say that every year the hotel is getting worse and the hotel is losing its luster. The hotel management needs to think about eliminating such comments.
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Answer from Spa-Hotel Gashalti Health Hotel

Спасибо Вам, Tatyana, за то, что выбрали наш отель! Мы максимально стараемся улучшить качество предоставляемых услуг и ваши комментарии нам в этом очень помогают. Мы постараемся искоренить эти недостатки и надеемся увидеть Вас снова в нашем отеле.

Елена Милинцевич
03.05.2019

Positives

Only positive emotions remained. We rested and got ourselves in order. We'll come again.
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Гуляим Тастанбекова
30.04.2019

Positives

Good afternoon We were in a sanatorium with my mother for 10 days. I liked it very much, although the treatment requires at least 14 procedures. The staff and service are all excellent. We will come back more than once as my mother really liked it and there are improvements with arthrosis. I advise everyone to visit the sanatorium. but I couldn’t take it because... Uterine fibroids are not recommended. I was a little upset, but I took other procedures. I advise everyone for prevention.

Negatives

a little expensive for non-residents and of course I would like a discount for those who are new to it))). and everything is fine.
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Венера Белова
28.04.2019

Positives

First time in Naftalan and in Azerbaijan in general. My friend and I arrived at the Gashalti spa hotel before check-in time, but they checked us in right away, which was very nice. As for treatment, service, food and the general attention of the staff, everything is at a very good level. There is some wish to the hotel management - to landscape the area as much as possible, almost everything is under the open sun. And I would like more entertainment. For the rest - many thanks to all the staff, good health, patience and just a good mood!
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Шолпан Мурумбаева
26.04.2019

Positives

Everything was great, I liked everything, I plan to come again.

Negatives

There were no cons
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Татьяна Гиманова
20.04.2019

Positives

Thank you very much, we checked in immediately after arrival, the room has everything you need. Doctors are great professionals in their field. The food is tasty and varied.
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Светлана Куклина
07.04.2019

Positives

A wonderful resort with wonderful staff. We were surrounded by care every day! Our doctor in office 5 is a specialist of the highest category and a wonderful person. Many thanks to her for her warmth and care. The head doctor impressed with his attention to each guest. The restaurant workers are such positive and involved people. During the procedures, the staff is very kind and well trained. I was also impressed by how beautiful, well-groomed the staff was in all areas of service. Thank you, keep it up. I have been to many sanatoriums, but you are truly one of the best. Health and prosperity to all employees.
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Надежда Самохина
28.03.2019

Positives

Good afternoon I liked almost everything, but I didn’t have many days, so I’m going to come in September-October for two weeks.

Negatives

I didn't like the prepared soup dishes. I thought the borscht would be delicious, but alas, it’s not. And the rest of the dishes were delicious, especially the baked vegetables.
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Владимир Модин
24.03.2019

Positives

The treatment was excellently organized. A large number of different physiotherapy procedures. If naphthalan baths are not indicated for you, your doctor will select adequate treatment with purified naphthalan. I was very pleased to have a nutritionist (Dr. Afat), who gave very useful nutritional recommendations. Special thanks to the attending physician - Dr. Ayten. She is a wonderful specialist, a benevolent person and simply a beauty. In general, all the staff of the sanatorium (maids, medical staff, waiters, spa workers) are sociable and ready to help in everything. The very beautiful and well-groomed territory of the sanatorium is conducive to walking. Modern and comfortable furnishings in the hotel's living rooms (orthopedic mattresses) are conducive to relaxation. And an excellent medical base leads to treatment. All together is called a fully-spent vacation with benefits for body and soul. We are already feeling an improvement in our health. Trips to nearby cities for excursion purposes are possible on Sunday, when the medical center is on vacation. There is a lot to see around - both historical and natural sites. Simply a magnificent pool for full swimming. Wonderful bath complex. On the territory there is a wonderful complex of exercise equipment where you can exercise everything - from children to old people. To top it off, we found Novruz in Azerbaijan! Songs, dances, national costumes and festive food - we got it all. Thank you!

Negatives

I wouldn’t like to call it a negative, but just a wish. 1. Pillows - not very good. It would be possible not to replace it, it would be so easy to add another one for those who like it higher. Let it lie in the closet until needed. 2. Personally, I didn’t have enough of a cosmetologist. I want to make the most of my vacation time, including for my face. It would be especially great to have hardware cosmetology. After all, many older women come to the sanatorium, and rejuvenating procedures will be in demand. And medical and cosmetic procedures as well. 3. Well, personally, I didn’t have enough of the usual light cottage cheese for dinner. Perhaps this is a whim, and you can find a replacement for him for two weeks. But you can also put up a tray for lovers like me. 4. The very favorable impression of the sanatorium is slightly spoiled by the garbage on the outskirts of the territory and directly behind the fence. Understanding that the sanatorium is young and still being formed, we still wish that they have enough strength to cope with this problem. 5. On the territory of the sanatorium there is simply a real botanical garden! It would be great if these beautiful plants had signs so that guests could learn their names. And a deep bow to the garden designers and implementers of the idea. Once again I want to emphasize that everything stated in this section is not negative, but the best wishes.
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ирина наумова
23.03.2019

Positives

The service is excellent. The staff is friendly.

Negatives

You can come here for treatment if it suits you. Well, this is, of course, the main criterion. And it’s a bit boring in the evenings. The sanatorium is located a short distance from the city and it’s inconvenient to walk. The plantings and shrubs on the territory are still young and therefore somewhat empty. Only fields are visible from the window. In general, go here only for health, no impressions .
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А. Шейнберг
20.03.2019

Positives

He was treated in Gashalty. I really liked it. Thank you for the treatment - there are positive results. Everything in the hotel is well thought out, down to the smallest detail. Good kitchen. excellent medical base. Special thanks to Denis: he really helped me believe in a good result. Sincerely, A. Sheinberg. Almaty 2019
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Татьяна Лучкина
20.03.2019

Positives

We were on recovery from February 26 to March 19, very positive impressions, good specialists, thanks to the chief physician, treating Dr. Sahib, Dr. Rene, the junior medical staff of physical procedures Nargiz, Sabir, Khizhran, Parviz, everyone is very attentive, good specialists, we will definitely return to this sanatorium
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светлана ткаченко
08.03.2019

Positives

I liked the sanatorium, everything was top five. All the staff are excellent, especially the very nice young guys at the reception, they will answer all questions, help if necessary, they are very friendly. The treatment is excellent. The medical staff is attentive, thanks to everyone: the chief doctor, the attending physician Sahib, all the doctors and nurses. The food was excellent for all of us (6 people), everything suited us: a lot of greenery, fish every dinner, a lot of meat, everything was tasty and varied. A wonderful area, which is very pleasant to walk around and an excellent area for outdoor exercise equipment. Excellent bathhouse and gym. We all enjoyed our holiday very much.

Negatives

The downside is that the first day is a little hectic; I would like there to be an appointment with all the doctors, and not a live queue in which you waste a lot of time. It was a big minus for me that the pool was not working for 4 days, since this was one of the important points when choosing a hotel. I would like there to be sports animators: morning exercises, water aerobics.
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Вера Попова
04.03.2019

Positives

I liked everything: the rooms are excellent, everything you need for life is there: shampoo, shower gel (large quantities), tea, sugar, water. The food is excellent, very varied. Service in the rooms, in the restaurant, the attitude of the medical staff - everything is at the highest level. I would like to draw the attention of tourists who are going to the resort for the first time: baths are not suitable for everyone, please read the contraindications carefully. If you are not prescribed baths, they will offer an alternative treatment (local) with purified naphthalan. Your package includes a Naftalan bath (replaced with another if contraindicated) and 3 physiotherapy treatments per day (laser, magnet, dorsanval, microwave therapy, etc.). Many paid procedures are offered. You can do it in advance and take it with you to test for hepatitis B and C; in the sanatorium this is a mandatory test and it is paid (400 rubles), the rest of the examination is free. Take a couple of T-shirts with you, which you don’t mind if they get stained with naphthalan and smell. Many people wear bathrobes provided by the hotel for procedures. If you take baths from Naftalan, then going to the pool is not recommended. Those for whom Azerbaijan - abroad need health and accident insurance, the hotel offers this at $1.17 per day), but you can bring your own.

Negatives

I would like a little less salt in my food). The lymphatic drainage machine on the -1st floor is very old, it’s not even pleasant to lie down in, and there is no choice of programs. And on the first floor, where there is physiotherapy, there is a new machine.
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Лариса Короп
24.02.2019

Positives

I really liked the sanatorium. The building itself, the rooms, the grounds - everything is great. The food is beyond praise. The staff is very welcoming and friendly. Well done! I liked it very much, I will recommend it to all my friends!

Negatives

There is no negativity.
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Татьяна Ларионова
17.02.2019

Positives

The stay at the hotel was comfortable: friendly staff, qualified doctors and nursing staff. I liked the room, quite spacious, clean, cleaned daily. The hotel area is amazingly beautiful! It's good that there is a swimming pool and sauna. Excellent food, very attentive restaurant staff.

Negatives

Occasional toilet smell in the room.
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Зинаида Щептева
05.02.2019

Positives

Excellent sanatorium, everything is 5! There is something to compare with, an excellent hospital, they opened a new wing with the most modern equipment. The main factor influencing the body is oil! There is nothing like this in the European Union)))) Naftalan relieves internal inflammation, I tested it on myself, the craving for painkillers goes away...... Excellent rehabilitation after joint replacement!

Negatives

You need to take into account that you are immersed in oil... you smell like a “KAMAZ driver”, because it is not recommended to wash off naphthalan. Accordingly, everything you put on is saturated with naphthalan, darkens, smells... this is the specificity of this type of treatment.
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ЛИДИЯ САДЕЦКАЯ
12.01.2019

Positives

Thank you very much for your vacation. Wonderful rooms, cleanliness, delicious food, well organized entertainment programs,

Negatives

A little loud for entertainment programs. In my opinion, if the music was made a little quieter it would be better. And during the procedures I would like to relax, and not listen to the staff negotiations across the entire corridor.
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Sergey Shvetsov
09.01.2019

Positives

Everything's great. Very high quality and varied food. RESPECT to the cooks. Friendly staff. The procedures prescribed by the doctor are carried out efficiently, despite the large flow of people on New Year's holidays, there was almost no wait. Well done. WI-FI is everywhere and very good. Purity. The New Year's decorations are simply magnificent! The New Year's party was organized very well. THANK YOU!!

Negatives

There was a slight residue left from the room - it was a corner room, with a small window facing the kitchen, although everything was booked in advance, so we expected that the view from the window would be of the mountains... The soundproofing was also surprising - you could hear the neighbors talking on the phone.
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EMIL BABAYEV
07.01.2019

Positives

Vsyo super. I pitaniye i leceniye i koneshnoje razvlekatelniye proqrami anematsii vsyo na vishem urovnee bloqodarim razvlekatelnova menedjera.
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Елена Муравьева
17.12.2018

Positives

Great gym! Wonderful food!!! Naphthalan baths are simply a fairy tale. Of course, it’s encouraging to see the abundance of physical procedures that you simply don’t have time for at home. And here everything is provided to the maximum. The medical staff, without exception, are all very friendly! The rooms are cleaned every day, everything is clean, bed sheets are changed frequently, towels are provided every day, this is how it should be and this is a pleasant surprise. I can’t say anything about the results of the treatment itself; we just returned. It will probably take some time before a conclusion can be drawn. There will be improvements, we will come again!

Negatives

I looked at the weather on the Internet, and it says that November is considered the rainiest month in Naftalan. We had no choice, so we had to go in November. Yes, indeed, the sunny days during our stay can be counted on one hand. The weather was so deceptive that both my husband and I caught colds. Therefore, along with the main treatment, I also had to get out of a bad cold with all its manifestations. We turned to an ENT doctor for help. Treatment, of course, was prescribed, warming up the nose and so on, but.... of course, all procedures are at our expense, for a fee. That's right, there is no point in sticking your nose outside and breathing fresh air if there is endless rain outside. And if you consider that we were trying to get out of our own snot throughout our entire stay, then somehow everything turned out sad. We will try to come again - for the positive)))
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Marina Terenteva
03.12.2018

Positives

I liked everything very much!
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