Reviews about Hotel Bellevue Tlapák 4* (Podebrady, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Bellevue-Tlapak

nám. T. G. Masaryka 654, Poděbrady III, 290 33 Podebrady
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Wonderful Reviews: 116
8.5
10
overall rating
7.0
10
treatment rating

references

Рамзис Агишев
17.09.2016

Positives

Everything is fine!
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Alexander Senin
17.09.2016

Positives

Wonderful sanatorium. I really liked everything. Responsive staff.

Negatives

More dietary dishes
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Simon Wasserman
13.09.2016

Positives

Amazing! Everything was great from the first day! Especially the staff...

Negatives

Unfortunately, there was one patient from Russia who behaved defiantly, especially towards the staff... I had difficulty putting him in his place, but on September 12 we left and we think that he took it out on the staff. Is it possible to somehow filter patients?
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Irina Litvinova
11.09.2016

Positives

the opportunity to attend excursions without compromising treatment

Negatives

I would like to receive an invoice for using the minibar daily. The inattentive attitude of some of the employees at the reception on the day of departure - I never received a packed ration, although I warned in advance, but the hotel employee had no time for me. - the packed lunch remained with her.
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Olga Certa
19.08.2016

Positives

Everything was amazing

Negatives

The food is not very varied and not always tasty.
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Galina Vasilyeva
18.08.2016

Positives

The trip was perfectly organized. Everything that was promised when booking the tour by the site managers was fulfilled: the cost of the tour (lower than when booking directly at the hotel), transfer (all on time, with advance information, and also cheap). The impression is excellent. The hotel is located in a beautiful location, the rooms are provided with everything you need, comfortable mattress, pillow, bed linen are changed every 2 days, the staff is very friendly. The food is excellent, varied, conveniently organized by time. The treatment is good, a lot of water treatments, excellent massage and a salt cave. I would like to use the site’s services to organize medical tours in the future. Thank you very much. Vasilyeva Galina.

Negatives

The peculiarity of this sanatorium is that they do not have free access to the pool, there is no place in the open air where one could lie down, sunbathe and just relax, and there are no group exercise classes. I would like more tourist routes and trips. This service is represented by only one person - Natalya, who is both a driver, an organizer, and a tour guide. It is extremely attentive to the needs of tourists with health problems, but of course it cannot diversify its services and cover all areas of interest to vacationers.
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Gennady Nazarenko
18.08.2016

Positives

During our stay at the sanatorium we received excellent treatment. The chin baths and massages are very good. The room is large and spacious. In Russia, for such treatment and such a room, the cost is about 20% more. We will always be glad to be with you!
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YUSIF NAGHIYEV
29.07.2016

Positives

Thank you very much especially to the nurses of the sanatorium, they are very helpful, the food corresponds to the sanatorium, we were satisfied with our stay.

Negatives

It is advisable to refresh the renovation of the reception area and the halls of the sanatorium
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Tatiana Martsinovsky
07.07.2016

Positives

Location, treatment

Negatives

No negativity
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PETR KOROBENKOV
30.06.2016

Negatives

1. Monotonous diet 2. Long break between meals (especially between lunch and dinner; you need to eat more often); 3. No dietary dishes (as indicated in the advertisement); often the food is oversalted (almost bad for patients with cardiovascular diseases); 4. There is often no buffet at lunch.
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Alexander Rivkin
27.05.2016

Positives

We, a family, a 65-year-old couple, vacationed in the Poděbrad resort at the Bellevue Tlapák hotel from May 6th to 19th. The holiday was good and good for our health. We lived in apartments of very good quality, all technical problems were quickly resolved. We are big fans of walking. So, the location of the hotel - in the park and a 5-minute walk to the river, landscaped paths along the river with kilometer markings, gave us the opportunity to walk 20-25 km three times a day, for a total of one day. Beautiful, clean, convenient, calm and comfortable. The staff is friendly, the food is good - enough vegetables and fruits. Medical care is also very good. Qualified doctor, skilled medical staff. We have healed and feel more energetic.

Negatives

Our stay was greatly spoiled by the fact that the sauna, which was advertised on all Internet sites for this hotel, was closed (now this photo of the sauna in Bellevue Tlapák has been removed from the website Sanatoriums.com). All sites included photos of the sauna with smiling visitors. The same photograph was on a stand in the hotel elevator at the time of our arrival and we took a photograph of it. When we asked to meet with the director so that they could explain to us the absence of a sauna, the photograph in the elevator was covered with another photograph, from under which a photograph of the sauna was visible (at We have a photo of this option as well), When we once again asked at the registration to meet with the director, because... The fact that they taped over the photograph did not help us in any way, it only irritates us because they want to “cover their tracks”, and in an inept way, in the elevator they taped over the photograph again, this time completely (we have a photograph of this option too). It should be noted that we also have photographs of: 1) cards that lie on the table in the room, with telephone numbers of various hotel services, where there is also a telephone number for the sauna, 2) a sign on the 1st floor of the hotel, how to get to various spa rooms , where the sauna is listed 3) a sign in the transition gallery where the sauna is listed. We booked this hotel in September 2015, expecting to use the sauna. We were not informed that it was not working. It is even more disappointing that the management did not even apologize, let alone compensate. We ask the management of Sanatoriums.com to respond to our complaint, because... The management of Bellevue Tlapák discredits your site and the reliability of the data contained on it.
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Людмила Примачук
10.05.2016

Positives

I liked the hotel. Very clean and cozy. Excellent location - right in the park. The room was excellent - large, I took an apartment. I really liked the staff - polite and attentive. In a word, I recommend it to everyone. And I’ll come again if I can. Thanks to the site for the support and video, it was very convenient and easy to choose.
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Сергей Теодорович
04.05.2016

Positives

Very important: continuity of treatment is ensured throughout the entire period of stay, incl. on weekends. Flexibility in planning and adjustment of the set and timing of treatment procedures: the staff is always ready to meet the client’s requests. Friendliness and responsiveness of the staff, most of whom speak Russian. The same in stores, pharmacies, etc. Poděbrady.

Negatives

There was no negativity.
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MIKHAIL PARSHNEV
24.04.2016

Positives

Great resort, great hotel. The hotel employs attentive and friendly people.

Negatives

Only pleasant emotions.
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Valentina Piontkovskaya
03.04.2016

Positives

I have been at the sanatorium since mid-March 2016. I really liked the treatment. The resort staff is friendly. The food is good.
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vadim pavlov
31.03.2016

Positives

Comfortable room (apartment) good procedures friendly and attentive staff good location of the hotel

Negatives

There have been cases where there were not enough dishes at dinner, especially at the end
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Людмила Абрамова
26.03.2016

Positives

The sanatorium staff is professionally trained, friendly, and helpful. His presence is unnoticeable, but his service is exceptional! The treatment was carried out in strict accordance with the doctor's prescription. In addition, medical staff contributes to health improvement! Thank you very much! The location of the sanatorium on the main alley is very convenient, but with the windows open, the noise of the railway makes it difficult to sleep.
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Наталья Мычка
23.03.2016

Positives

Only a lot of positive emotions
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Римма Шаронова
16.03.2016

Positives

Wonderful hotel with excellent treatment. Very helpful staff. Hotel accommodation in the center of the park. The windows of our apartments overlooked the park and the pedestrian area, i.e. Quite a quiet place. The procedures were scheduled for the morning and, if necessary, postponed to another day. Possibility of traveling to Prague on your own; the train to the Main Station runs every hour. I would like to come back here more than once. Time will tell how much the treatment helped.

Negatives

We didn't feel any negativity.
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Артём Петраков
09.03.2016

Positives

For me this is the best sanatorium, I am satisfied with absolutely everything!
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Адександр Чурков
01.03.2016

Positives

The sanatorium is wonderful. The holiday was a success, I didn’t want to leave....even though we stayed for 21 days!!
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Olga Paov
28.02.2016

Positives

Just returned from vacation. Nice, cozy resort. A wonderful place to relax. No fuss. Quiet, calm. The town is clean. very green. River, fountains, cleanliness. A great place for lovers of peace and quiet. The treatment was wonderfully organized. No crowding. Everything is on time. The procedures are varied. The water is good. The staff is friendly. The location is great. The train station is nearby. 55 minutes to the center of Prague. This is for those who like to take a walk not only in the park.

Negatives

The food is monotonous.
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Vlad Kuprenas
25.02.2016

Positives

Beautiful city, clean, cozy hotel, competent and attentive staff, EVERYTHING IS GREAT!!!
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TATJANA USENKO
17.02.2016

Positives

Cleanliness, comfort, a very good medical base for heart patients.
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Наталия Жбанова
07.01.2016

Positives

The location is in the very center, the food is excellent: three times a buffet!
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Irina Novopoltceva
27.12.2015

Positives

Convenient location, Russian-speaking staff, comprehensive treatment, cleanliness, friendly staff, good food.

Negatives

No cons
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Andrey Tvardovskiy
15.10.2015

Positives

There were no negative emotions. One continuous positive.
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Irina Chemurova
11.10.2015

Positives

Excellent location, responsible staff who carry out all procedures efficiently. Very comfortable beds, frequent linen changes (towels every day, bed linen every 5 days). The reception staff are Russian-speaking, attentive, and there is a currency exchange with a good rate. There were 3 Russian channels, the TV worked properly, wi-fi too. The procedures were prescribed in full, I didn’t even have to take anything for an additional fee, a lot is based on water (various baths, drinking mineral water, swimming pool). Breakfast is good, but monotonous in general.

Negatives

I was very outraged by the hot water turning off spontaneously and abruptly when you are in the shower. You stand in the foam, and ice water pours out of the shower for about five minutes. Horror. The room has dirty carpeting and some stains of unknown origin on the walls.
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Nataliya Mazhuga
05.10.2015

Positives

Calm atmosphere, convenient location, good healing procedures, nurses work well in hydrotherapy. It should be noted that the excursion entertainment is excellent, for which Natalia, the guide, is a great credit. We had excellent apartment number 404, which was cleaned daily.

Negatives

On the negative side, it should be noted that the bed is very low, from which it is difficult for older people to get up, and the toilet is also very low.
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галина можарова
29.09.2015

Positives

Very friendly medical staff. There is no language barrier. Beautiful view of the main avenue. The service in the restaurant and the work of the maids deserves gratitude.

Negatives

1.On its website, the hotel offers guests a sauna and a gym. In reality there is none of this. Without explaning the reason. Old-timers say that it has been impossible to get into the sauna for five years. DECEPTION! 2. WI-FI works very poorly. 3. The residential building and the medical building are connected by an unheated corridor. After procedures, there is absolutely no place to rest in the medical building. Patients are forced to immediately walk along the cold corridor. A lot of people get colds. 4. Our room was located on the top floor. Very often there were interruptions in hot water. It was not available at the most inopportune moment. 5. I had to order packed rations, because... We went on an excursion to Austria for the whole day. We have full board. It would be better not to order. Two sandwiches, 0.5 liters of water, yogurt, one banana, one tomato. This is for the whole day. The cost of rations and the cost of one day of food at a hotel are not comparable. DECEPTION! 6. We asked the reception to organize a meeting with the management. They kindly promised to invite me when the director recovered and was in place. Not invited. DECEPTION! 7.The cost of treatment and stay includes three visits to the doctor. In fact, we only saw the doctor once. There were no control and final receptions. DECEPTION!
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