references
Галина Гурецкая
02.05.2019
Positives
Good hotel. The best location of all the hotels. We were lucky with the weather. Very friendly staff. Good food. Well-chosen procedures. Thank you for the well-chosen standard room. It was quiet, the windows overlooked the forest, we did not hear the noise of passing cars. Attentive and competent doctors who helped us with our problems.Negatives
The number does not match ****. Dirty cover, uncomfortable lumpy pillow, old, dirty chair. But we liked the location of the room. Everything else is fine. The price is very expensive. In comparison with Czech sanatoriums of the same level, it is about 1000 euros more expensive.
ALBINA MOLCHANOVA
27.03.2019
Positives
I especially liked the fact that the price of payment in advance included a set of all necessary services and treatment at the sanatorium. For those who really come for recovery, this is very important. And I was pleasantly surprised by the prices in the package. Everything is thought out. Thanks to the staff of the sanatorium and sanatoriums.com!
Елена Зуева
06.03.2019
Positives
Two weeks at the Rogašks Slatina resort flew by quickly and left only pleasant memories. As I wanted, I received real relaxation and only positive emotions. The weather did not disappoint either, it was warm and sunny all two weeks, crocuses and snowdrops were in full bloom on the hills, instilling a spring mood.
LIUBOV SHANDRO
17.02.2019
Negatives
The vouchers say to see a doctor, but it was a physical nurse who brought us in. office.
Tatiana Regan
12.02.2019
Positives
Yes, I liked the hotel, I came for one week, but then extended it for another two weeks, it was a pity that the last two nights there were no rooms in the hotel and I spent two nights in the Slatina hotel. I can, and I have already done so, recommend staying there at the Grand Hotel Rogaska. The view from the room was of the garden, the air was clean, the food was simple but tasty, the people were friendly, but the mineral water was just a miracle!Negatives
The disadvantages are very small and inconvenient changing rooms in the hotel pool and the lack of simple drinking water on the tables, except for breakfast in the morning. In other cases, you had to ask all the time, which sometimes was not entirely convenient for Mrs. Regan T.
Rezeda Khabibullina
03.02.2019
Positives
Good food, staff, location. Excellent massage therapist Anna, doctor Ivan.
YERBOLAT YERDENOV
20.11.2018
Positives
I really liked the service, we now recommend this hotel to all our friends and acquaintances for a holiday. And we will definitely choose the Grand Hotel Rogaska again and again.
Юлия Белая
06.11.2018
Positives
I really liked the Donat and Styria mineral waters, the nature, and the people in Rogaska. The Grand Hotel is not new, a beautiful old building, modest rooms, but everything you need is there. Good value for money. Service and staff are top notch. Everyone is attentive, Russian-speaking, any problem is solved, requests are fulfilled, they meet you halfway in any issues. The food in the restaurant is excellent. Meat, fish, vegetables, a variety of fruits constantly. Special thanks to the site sanatoriums.com for booking the hotel (accommodation, treatment, drinking course, three meals a day). The site is very convenient, you can contact the operator around the clock with any questions. The price for sanatoriums turned out to be even lower than on the official website by almost 15%. The hotel debited 50% from the bank card, we paid the rest upon check-out. They only added a tourist tax of 25 euros. Special thanks for providing the transfer. We were met at the Zagreb airport in a Mercedes car and taken to the airport from the hotel at 5 am. Everything is wonderful! The price of a transfer from Zagreb and Ljubljana (70 euros) turned out to be 1.5 times lower than that offered by the travel agency. Everyone is happy.Negatives
I didn't find any cons.
Надежда Свистовцева
26.10.2018
Positives
Rating, the stay at the Grand Hotel Rogaska is excellent. Everything is good, food and accommodation and treatment, a swimming pool with warm mineral water. Even without treatment there is an excellent holiday. Thanks sanatoriums.com. for booking. Sincerely, Nadezhda Ivanovna.
Елена Соболева
21.10.2018
Positives
Everything was wonderful. Both the hotel and the town of Rogaska pleasantly surprised us with their beauty and well-groomed appearance. And, of course, Donat water is unique. There are many trekking paths, the climbs are sometimes tiring, but the views from the top are so beautiful, pastoral and idyllic that you forget about fatigue. Great holiday and wonderful hotel. I recommend to everyone !Negatives
In October, the Rogaska Riviera swimming pool complex was no longer open. But in the hotel itself the pool is small and is always overloaded in the evening. The second negative is not for the hotel: the trekking paths are poorly marked.
Vadim TCHERNIAEV
11.10.2018
Positives
Great location. Wonderful park. Mineral water is great. Helpful service staff Thank you. Vadim Chernyaev 10\10\2018Negatives
Your prospectus lists orthopedic treatment. I didn't actually get it. Meeting with a doctor immediately upon arrival - once I think - is not a professional approach, because the person who has arrived does not have medical care. education, in the procedures received, cannot accept and understand the correctness of the course of treatment. A second meeting is required - after 40-50 percent of the accepted procedures. The quality of the prepared food is good, but the monotony of dishes throughout the entire stay kills - mainly Breakfast. It would be nice to be able to get a cup of tea at dinner. Sincerely, Vadim 10\10\18 Boston USAAnswer from Grand-Hotel Rogaska
Уважаемый Vadim TCHERNIAEV, спасибо за Ваш отзыв. U kazhnem kurorte jest svoje indikacije i sistem lechenia. Rogashka Slatina sama specializirovana dlya gastroenterologichiskih problemov i njet dlya ortopedichiskog lechenia (v gostinice same etih procedur njet). Jest v medicinskom centri ambulanta dlya ortopedije, no ona rabotaet otdelno i po zakaze. V sami gostinice jest osmotri i procedure katore vkljuchene v tcenu po sisteme Karlovy Vary a jest i med center, gde vrachei specialisti i mozhno tozhe otdelno zapisatse. Ochenj haroshenie opisanje procedur i sistema rabote tozhe v roliki www.sanatoriums.com. Esli u nas bila v vremje bronirovana informatcija po zhelanii i viboru procedur, rekomendovali bi kurort, katori dlya ortopedicheskih problemov specializirovan. Po pitanji, zhelanie shto bili bi produkti naturalni i svjezhi i staraem se shjo dopolnit asortiment raznih bljud. Po svojim iskustvam pochti ne vstretil gostinicu v Evropi, gde napitki na obedi ili uzhini vkljucheni v tcenu polu ili polnog pansiona. S uvazheninem,
валентина Илларионова
05.10.2018
Positives
Everything is nearby and accessible. We were pleased with the pools with thermal water.
Татьяна Фоменко
04.08.2018
Positives
I liked the treatment, the opportunity to choose treatment options, I liked the new gastric menu, swimming in the Riviera pool.Negatives
Air conditioners are needed, because... In hot weather the rooms are very stuffy and hot. The ventilation in the bathroom is poor and the volume of the bathroom does not match.
Людмила Беликова
22.07.2018
Positives
Excellent location of the hotel. Near the pump room with water and to the thermal pools of Rogaska Riviera - 200m. Cleaned every day, towels changed regularly. Good breakfasts.Negatives
Very small rooms. No air conditioning, no fan provided. It's stuffy. The shampoo is installed in the shower in such a bottle that it is impossible to squeeze it out. There is no hair conditioner. The food is not always tasty. It is impossible to eat grilled meat - it is tough.
Victor Izbitskiy
11.07.2018
Positives
Very nice nature and very good weather. A good place to “unplug” from the bustle of the city.Negatives
1. A formal, non-serious examination by a doctor. It would be possible to exclude an examination by a doctor, since in principle there is none. 2. Room 242, the “platbands” on the entrance doors in the bathroom in the lower part are peeling due to water, the toilet lid does not look white (probably due to age), the room has old worn out floor coverings (carpet). 3. In the restaurant, during meals, at dinner, they brought checks for signature twice, for example, on 07/09 they brought checks for a total amount of 80 Euros (lunch and dinner for me and my wife) and I was persistently asked to sign, convincing me that I do not have the right ( did not pay) neither lunch nor dinner. We felt downright idiotic, because the people at the neighboring tables looked at us with sincere contempt, as if we were people without shame or conscience, who had not paid for the food and were also trying to challenge it. I (we) had to go to the customer reception desk and find out why I was being shamed? Moreover, no one apologized to us, citing some kind of mistake. All the positive impressions of the week were spoiled, and our friends and I left the hotel in the early hours of the next day.
Tatiana Mishukovskaia
27.06.2018
Positives
We had a great time. Everything's great. Thank you!!!
Надежда Федорова
07.05.2018
Positives
Everything else is excellent.Negatives
The single room on the ground floor is very unfortunate. Dark and uncomfortable.
ганга эльмурзаева
20.11.2017
Positives
The cafeteria workers deserve the highest praise.Negatives
At the Aphrodite spa salon, communication with one of the masseuses caused confusion. She was rude and unprofessional.
Irina Razzhivina
17.10.2017
Positives
Medical work schedule center and swimming pool. I was especially pleased with the pool at Rogašaka Riviera; we swam great in the outdoor pool. The staff is very professional, tactful and polite. Nature, landscape design, the opportunity to walk a lot along pedestrian paths - everything is a joy.Negatives
Not really a negative, but a wish: to have Nordic walking poles at the reception for easy free access, like in all normal hotels in Europe. The price of their rental is 4 euros per day - this is surprising. A lot of people come on Weekend - this is good, but there is a problem of finding a place for breakfast.
Nina Shukurova
15.08.2017
Positives
wonderful holiday. I can’t say anything about the treatment since I didn’t receive it. but the water acts according to its description. The water alone makes me want to go there again. The staff are pleasant, sociable, and speak Russian well. The food is very varied and tasty. thanks to all!Negatives
too expensive transfer if there is only one passenger
Tetyana Hayvoronska
14.05.2017
Positives
I liked everything: wonderful water (according to indications, of course); very good treatment - you can choose all the necessary procedures; excellent food - sufficient choice of meat, fish, vegetable dishes, a variety of pastries, fruits; Quite comfortable accommodation (standard room); very friendly and professional staff. And, of course, the location of the resort and the excursions offered allow you to have a great time in your free time.Negatives
So far I haven't found any cons.
Антонина Желтова
05.05.2017
Positives
I really liked the water. Everything turned out well.Negatives
I don't really like the transfer price
Ирина Сапожникова
20.03.2017
Positives
I really liked it. I rested well and healed. Great staff.Negatives
It would be possible to organize some kind of concert program, because... there is a good hall, a lot of vacationers.
Hayvoronska Tetyana
06.09.2016
Positives
I stayed at the Grand Hotel Rogaska and took a 10-day drinking course. I liked everything: very friendly staff, excellent service, varied and tasty food with the ability to order dietary meals, a lot of fruit. Room service is high quality. The hotel is located in a wonderful park area. Donat MG mineral water works effectively (this is, of course, according to indications). A huge range of treatment procedures is offered.Negatives
Upon arrival, the refrigerator did not work. The master came only on the 5th day (although there were still 2 days off).
Svetlana Aitta
26.07.2016
Positives
It’s night now and we just arrived from Ljubljana, Slovenia! We rested at the Grant Hotel Rogaska Slatina! To say that I liked it is to say nothing!!! Excellent holiday!!!, service at the highest level, as for spa services, massages, baths, various mud wraps, I will say, this is the highest class!!! The entire service staff is very well-coordinated, polite and, most importantly, each is an excellent professional in their field! I especially want to note that I don’t know what they call them correctly now, maids or cleaners, it doesn’t matter! and how they did it!!! never before in any country in the world where we vacationed has this happened!!! We never saw them, but every time we returned we found the room perfectly clean, with beds made and clean towels! I wondered how they could do this and I left the room, went down the elevator and immediately returned, and in my room there were three girls fluttering like bees, one doing one thing, the other, the third, and the third, respectively! and literally 5 minutes later they fluttered out of my already clean room and flew into another from which someone had just left, either for a long time or not, but when he returned he would find the room clean, without even meeting those who cleaned! Sorry to bore you with a detailed story, but I think this method of cleaning should be passed on as a teaching aid for everyone who is mastering this profession! I lived in room 154 and if possible, please note this group of three girls who cleaned our floor! Let them share their experience with others! I would write a lot more, but I think I noted the main thing! Magical vacationNegatives
I wouldn’t want to write about the negative at all, for me it’s basically not that important, but I think someone should say it! What was previously written about excellent cuisine is no longer relevant at this stage! no matter how big a disaster happens!!! either during this period the refrigerators deteriorated, or something else, but there was simply never an appetizing smell from the kitchen, it smelled exclusively of rotten meat, for this very reason there were a lot of green flies flying around the tables, they simply did not allow us to eat! We have already begun to determine if We take food and there are no flies around our table, then we can eat the food! If there are flies, then it is no longer edible! I’m not offended and I always found something to eat, but be careful, it’s very easy to feed rotten meat to people, hoping that everything will go unnoticed, since people drink such water from a source and, you know, cleanse their intestines! And people are happy, everything is going great as it should be! But all the food goes around several times, undergoes heat treatment and is served again, in general, no waste production! As for the waiters, there are no complaints about them, every single one of them is wonderful! But the cook, even if he is Italian or retired, allows this to happen in his kitchen, or just goes home! so that there is no such negativity in the reviews! Also pay attention to the pastry chef!!! At first I got the impression that in Slovenia they don’t know how to bake at all, because almost everything is tasteless!!! but when I took a piece of pie at the Airport, I realized that the pastry chef, like the cook, requires immediate replacement!!! there is no place for them anymore in this wonderful hotel!
Ирина Горновская
22.04.2016
Positives
I really liked it!Negatives
Everything is fine, except that when we arrived at the hotel it turned out that there was no hotel reservation in our name. However, the error was quickly corrected. It's a pity that the room windows face the road.
Valeriy Shkred
27.02.2016
Positives
I liked the resort. The food at the hotel is varied and good. The procedures helped. The water and location are wonderful!Negatives
toilets are scanty, showers are not clean enough, communications are old.
Елена Галеева
27.02.2016