Reviews about Lázeňský Hotel Sadový Pramen 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Sadovy Pramen

Mlýnské nábřeží 574/7, 36001 Karlovy Vary
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Exceptional Reviews: 590
9.5
10
overall rating
9.7
10
treatment rating

references

Марина Лившиц
23.07.2021

Positives

Thanks to the owners for the excellent organization of the hotel. They responded quickly to requests. Many guests go there regularly, they meet old acquaintances - and this is an indicator.
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Maria Vaisman
22.07.2021

Positives

This is the third time my family and I have come to this sanatorium and once again we are convinced that it is the best for treatment! A very careful examination, high-quality procedures are carried out in the sanatorium itself. There is a source of mineral water in the sanatorium itself, there are many springs nearby. If the tests raise any doubts in the doctor, the patient is sent for a second test, which for us was a big plus and an indicator of quality treatment. The schedule of procedures is convenient, everything is quite flexible and procedures can be replaced.
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Yanzen Nik
19.07.2021

Positives

Clean, cozy and comfortable. Cleaning is provided daily at a convenient time. We had rooms overlooking the Dvorak Gardens, it was wonderful. Convenient procedure schedule. We had time to rest and heal and take a walk around the city. The food is very good, there is a large selection of dishes, the portions are filling. We took 3 meals a day, but in fact 2 meals a day would have been enough for us due to the large portions.
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Liliya Molchanova
10.07.2021

Positives

Thank you, my parents really liked everything.
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Tatiana Scheck
05.07.2021

Positives

Location is very good, nice people, I recommend.

Negatives

No parking space
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Answer from Spa-Hotel Sadovy Pramen

Hallo, vielen Dank für Ihre Bewertung. Mit Parkplatz ... - leider bezahlen wir dafür, dass das Hotel im Zentrum liegt. Wir freuen uns, dass Sie mit uns zufrieden waren und freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen Geschäftsabteilung des Hotels

Elena Sajzev
03.10.2020

Positives

Very nice location, friendly staff, clean, cozy, lots of choice of treatments. Highly recommended.
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Josef Kronenberger
29.09.2020

Positives

Super organized despite Corona. Great food. Great applications. Rooms very attractive, gladly again. The location of the hotel doesn't get any better.
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Helelna Gaar
21.09.2020

Positives

Excellent location of the hotel, spacious and bright room, well renovated shower room and toilet. Friendly staff. Everything was wonderful, it’s a pity that we had little time for treatment and could not take advantage of more procedures. Thank you very much that you (sanatoriums.com) were able to organize a trip to Prague at such a time. The time spent with guide Alena was wonderful! We wish all the organizers health and good luck. Thank you for being you.
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Alexander Mikhaylov
19.09.2020

Positives

Only pros, come, you won’t regret it.

Negatives

No
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Galina Weis
19.09.2020

Positives

I'm happy..

Negatives

No.
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Tatjana Martin
08.09.2020

Positives

Excellent treatment. It's always easy to find the location of procedures. Location next to the colonnade.
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Sergej Korolkov
02.08.2020

Positives

Great treatment, central storage
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Katharina Koch
01.08.2020

Positives

It was my first time in Karlovy Vary and in this hotel, I really liked it. The staff was very nice. No matter which. I was with my friends and we had a lot of fun. We went on trips to Prague Mariánské Lázně; Františkovy Lázně and Cheb. We are very enthusiastic about our guide Elena. I will definitely come again and only to this Hotel Sadovy pramen
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Adelja Wasilenko
11.07.2020

Positives

All was good.

Negatives

Problem with parking and lack of pool.
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Villiam Bitsch
04.04.2020

Positives

Everything started out very well until problems with coronavirus began in Europe. I had to interrupt the course of treatment.
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Nadezhda Kolycheva
04.04.2020

Positives

I liked the single room with a view of the Dvorak Gardens (although the picture was spoiled by the renovation of the Garden Colonnade), excellent location in relation to the mineral springs of Karlovy Vary water and the center of the resort area. Good treatment with a wide variety of treatments. The procedures are clearly organized and therefore there are no queues at any office. Responsive and attentive receptionists.

Negatives

I didn’t really like the food, although I had enough of everything. I didn’t like how they gave gas injections, it seemed like they were saving on carbon dioxide. For the first time during my stay in KV, I only had a prick in the collar area, although all my joints and spine hurt.
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Alexander Penkov
28.03.2020

Positives

Excellent location of the resort. Friendly medical staff. Mostly good new medical equipment. Good and plentiful food. I really like that you can order dishes to choose from. It is very quiet in the resort. Treatment procedures are conveniently located, practically on two floors.

Negatives

The main disadvantage of our stay is the pandemic. I had to leave the sanatorium a week early. There were no problems with refunds.
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Tamara Lisitsyna
25.03.2020

Positives

The sanatorium is very well located. The city itself is magnificent. I visited the Orthodox church, I was delighted. I have nothing to compare the food, treatment and other services with, because I have never been to such places. However, everything suited me.

Negatives

I got sick and spent half of my stay in bed. The diagnosis and treatment were correct, as far as I understand as a non-specialist.
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Виталий Симончик
25.03.2020

Positives

The location of the sanatorium is one of the best. Everything is standard, clear, professional. We had a beautiful spacious room overlooking the park, with chairs and a table in the room. The heating is good, you can regulate it yourself, almost at the minimum was enough for us. The room has a separate toilet, which was especially appreciated.

Negatives

There is an unpleasant odor throughout the resort. A mixture of the smell from the dining room, paraffin and something else. Perhaps there is something with the ventilation, it turns out that all the smells mix in the building and do not go outside. During the 11 days of our stay, only 3 massages were prescribed, I would like more.
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Tatiana Evgenievna Volgina
24.03.2020

Positives

We rested at the Sadovy Pramen sanatorium from 02.03 to 15.03. We were given a magnificent double Superior room and created excellent conditions for living, treatment and relaxation, for which we are very grateful to the administration of the sanatorium, the maids and the staff of Sanatoriums.com. Treatment in the sanatorium is carried out at a high professional level, medical equipment is of excellent quality, the staff is qualified and very friendly. I also really liked the food, it was delicious and very varied. Cleaning was daily, towels were changed every three days and bed linen was changed three times in thirteen days. Linen and towels are new and very clean. Cleanliness, comfort, peace and quiet are conducive to a wonderful holiday. We are very grateful to the doctor Martin Vaclavik, the head nurse Lucie Vesela, the nurse at the Balneo Michaela Subrtova, all the masseuses (I received four types of massages), the nurses for hydrotherapy, electrotherapy and thermal treatments, as well as the reception staff, the cook, maids and waiters. Thank you so much for the excellent treatment and wonderful stay at the Sadovy Pramen sanatorium!
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VIKTOR RAZIN
23.03.2020

Positives

We are grateful to the staff of the sanatorium for their professional work. Everything was at the highest level, despite the minor difficulties associated with the coronavirus.
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Natalie Wilhelm
22.03.2020

Negatives

We were very dissatisfied with the food
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Liubov Romanova
21.03.2020

Positives

Very comfortable sanatorium, optimal price-quality ratio

Negatives

No
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Лебедева Елена
18.03.2020

Positives

I liked everything. When I checked in, they gave me a better room (I paid for a single room, but they gave me a double room). It is clear that I came in the low season, but they could not do this... It was very pleasant. The medical work is organized superbly. I felt improvement already on the second day. There were 4-5 procedures per day. The staff is Russian speaking and very friendly. The food is ok. I had half board. That was enough for me. Breakfast is buffet. For dinner there is a menu to choose from. Diet table number 3. I was afraid that it wouldn’t be tasty. But I was surprised. The dishes are prepared with high quality and tasty. The menu included dishes of traditional Czech cuisine, including: carp, duck with cabbage, etc. Now I have started to use less oil at home. I even lost a little weight. I'm very pleased with this. Calm, cozy, organized. I drank water from 3 sources. I walked a lot. The sanatorium is located very well from the springs. I went to the theater. I recommend going to the pastry shop at the Pupp Hotel. Very tasty apple strudel and coffee... I went on excursions on weekends. I advise everyone to rest and receive treatment in Karlovy Vary. I recommend the Sadovi Pramen sanatorium. Excellent quality at a very affordable price!

Negatives

No
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Мария Барсук
15.03.2020

Positives

Treatment, food, accommodation, staff work, accommodation of the sanatorium are all very good. The city of Karlovy Vary is also changing for the better. We can say this because this is not our first time vacationing at the resort. So thanks for everything! We wish you further improvement!

Negatives

After booking places at the sanatorium, I asked several times whether the price of the trip would change down or up in order to know how much money to have with me. I was told twice that the price indicated at the time of booking is fixed and does not change. But when we arrived, we were told that we had to pay more than the amount fixed when booking. It left a bad taste.
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NINA VYSOKOSOVA
12.03.2020

Negatives

Hello. This is my second time staying at your hotel. I love. The only thing I would like to change is the diet. For dinner, provide a buffet. Thank you
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Nina Shelaeva
08.03.2020

Positives

Very friendly medical staff.

Negatives

No
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Ландыш Волозова
07.03.2020

Negatives

We just returned from the Garden Example sanatorium yesterday. The quality of food has deteriorated greatly this year. Some dishes were impossible to eat.
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Vincenzo Zicchino
06.03.2020

Positives

Gladly in Carlsbad

Negatives

No sauna
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Uladzimir Klimko
02.03.2020

Negatives

One minus, very large portions for dinner.
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