This service is only available to clients from Germany to Czech and Polish spas and includes a minibus transfer from your home, accommodation in a hotel of your choice and a subsequent transfer back home.
We were very surprised by the poor organization of catering. The only thing that was more or less pleasing about the food was the breakfast. For dinner only “like tea” - slightly colored water. Before dinner has time to start, everything is cleared away and turned off. A very "poor" dinner, as well as lunches. There are no soups at all.
Курорт Теплице посещают ежегодно гости из 70 стран мира и мы стараемся удовлетворить все специальные требования относително питания по мере возможности. Большинство наших гостей питанием довольно, как качеством, так ассортиментом. Тем не менее мы стараемся держать или повышать качество предоставляемых услуг. Podzimkova Lucie, референт Курорта Теплице
Natalia Dydareva
28.05.2019
Positives
Everything is fine! I really liked it, excellent organization of treatment! Wonderful pool! I will definitely use your services. Thank you very much for organizing the transfer, my worries were in vain.
Negatives
The only thing that upset me was that upon leaving the sanatorium I was charged 56 euros for procedures that I did not undergo. I have problems with bones in my foot and I asked the doctor to prescribe an additional paid massage for my feet, 5 procedures for 14 euros. Total 70 euros. But I paid for 1 procedure. I wanted to see how it would touch my bone and whether I would like the massage. When paying, I warned that I was paying for 1 procedure, and if I liked it, then for all the others. But after the procedure, I decided not to take them anymore, since it did not affect the bones, I warned about this when paying. I didn’t pay and didn’t go to the procedures anymore. When leaving the sanatorium, they asked me to pay 70 euros, but then they figured out that I had paid for 1 procedure and demanded to pay 56 euros. I showed the sanatorium-resort card that I had no marks for 4 procedures, but it was all useless. Therefore, this is the only thing that upset me, since the planned finances were running out.
Добрый день!
Благодарим Вас за оставленный отзыв и высокую оценку нашего отеля.
Насчет процедур у нас в отеле действует правило, если клиент заказал процедуры, а затем решил не принимать их, необходимо было отменить заранее в кабинете расписания прoцедур. Недостаточно сказать в кoнце , что клиент не был на процедурах. Все заказанные процедуры, которые не были отменены из графика, должны быть оплачены клиентом в конце пребывания.
Galina Burdyga
09.05.2019
Positives
Overall I am satisfied with my stay at the sanatorium. I am very pleased with the transfer from the airport to the resort and back. The room was spacious and clean. The doctor and nurses during the procedures were professional and attentive. Friendly service in the dining room.
Negatives
The food could have been better. The same salads for lunch and dinner. Fruit only in the morning. Tea on tap, brewed in tanks; there were never tea bags. The choice is either black tea (you don’t know which one) or fruit tea, and even then, for the last 3 days, black tea has disappeared. The biggest negative is that swimming in a thermal chlorinated pool after a week caused severe allergies to the skin of the legs and thighs, and this is not an isolated phenomenon among vacationers. It is necessary to warn about the specifics of the possible effect of the combined effects of water minerals and chlorine, or to reduce the amount of chlorine in the pool water. The classic massage was not of the best quality.
I visit the Beethoven sanatorium every year, for the fourth time already. I like the treatment that the doctor prescribes for me, it helps my health. The beautiful new pool makes you feel better after visiting it. Good food improves your mood; they serve a delicious variety of dishes to choose from for lunch and dinner, and a buffet breakfast. The sanatorium is located in the historical center, next to a beautiful park where you can take a walk. Excursions to cities in the Czech Republic and Germany are offered.
This is not negative. This is a wish. Due to the construction of a new swimming pool, the painted ceiling in the long corridor became poorly lit. It seems to me that it is necessary to further highlight this original beauty.
Good treatment, excellent massage therapists, I liked the electrotherapy. Magnificent swimming pool, perhaps the best in the Czech Republic. The food is beyond praise - delicious, varied, plentiful. Menu in native language Convenient location of the sanatorium - walks, shops, everything is nearby. The town of Teplice itself is very beautiful. Conclusion: the Beethoven sanatorium can be safely recommended to friends!
I was in the sanatorium for the second time, at my request through the Sanatoriums service I received a very spacious and bright room. I will go there again and again as I get good treatment results. Thank you very much to the staff of the sanatorium, as well as to the company "Sanatotiums" for the good service. en lichte kamer. Ik zal er opnieuw en opnieuw gaan omdat ik een goed resultaat van de behandeling krijg Hartelijk bedankt aan het personeel van het sanatorium, evenals aan het bedrijf "Sanatotiums" voor de goede service
Negatives
The menu in the restaurant has been improved since 2017, but still the food leaves much to be desired.... menu in het restaurant sinds 2017 verbeterd maar toch zou dat kunnen beter zijn....
Many thanks to sanatoriums.com for the well-organized work. When our flight was delayed, the transfer was arranged for us additionally and on time. Sanatorium Beethoven is beautifully located in the very center of the beautiful town of Teplice. And the new swimming pool of the sanatorium is of a very high level, which you can visit every day! We liked everything very much. Thank you!
On a positive note: the improvement in health after staying in Teplice is clear. All procedures are strictly on schedule, the staff is attentive and friendly. Doctor Tatyana Soldatenko, when prescribing procedures, explained their purpose and, if possible, took into account my wishes. Wonderful Belinska Kiselka water: despite my gastrointestinal problems, I ate and drank whatever I liked. without consequences. The sanatorium has a very good location - in the city center, and at the same time in the park. Despite the middle of November, the last flowers and yellow leaves of the trees created a pleasant background for walking, although numerous fountains were no longer working.
Negatives
Of the minuses, I can only note a couple of stains on the walls of the room - I quickly washed them myself so as not to spoil the overall pleasant impression of the room. Well, perhaps, upon departure, at the reception desk they tried to collect the resort fee from me again, although I paid it upon check-in. A few minutes later everything was clarified, but for some reason there was no apology for the misunderstanding. But, in general, the impression from the Beethoven sanatorium is the most favorable and, perhaps, I will return there again.
Excellent location of the hotel, wonderful park nearby, very nice room, well equipped bathroom.
Negatives
I chose the sanatorium because of the advertisement of the new pool. Unfortunately, the pool was not open by the specified date. The trip to this sanatorium could no longer be cancelled.
We rested at the sanatorium for the third time. I like it. Perhaps we'll come again.
Negatives
It is advisable to diversify (increase) the cultural program. The quality and quantity of excursions leaves much to be desired. The same program over and over again.
Wonderful town, wonderful architecture. I really liked it. Water is effective. Before the trip, I read everything that was on the Internet. This helped a lot. Young people speak English, i.e. you can ask, and they will tell you how to find, for example, a shopping center, a botanical garden. There's definitely a resort vibe to it. As everywhere else, the staff is simply super, and some keep customers at a distance. Everything is the same as everywhere else. Great excursions from Volodya. This is an encyclopedia of knowledge and a great ability to present complex historical events with subtle, slightly sarcastic humor. I enjoyed it a lot. I was surprised how rich the Czech Republic is in historical monuments in their original form, and of course the nature is simply magnificent. The most important thing is that my joints and muscles hurt less and, most importantly, I began to move more.
Negatives
Monotonous food. Ate lunch at local restaurants and bought food.
Excellent service staff and nurses. The procedures are great. The food is quite decent. Even after long negotiations, but in general all controversial issues were resolved in favor of the guest. A very attentive head doctor (a special thank you to him for his mercy and sensitivity).
Negatives
Despite the preliminary negotiations, I had to resolve issues with food and accommodation on the spot for a day.... Why these issues cannot be resolved directly: and not through a travel agency, I still don’t understand. The room has a bed without a headrest, naturally the pillow constantly slides onto the floor. No one makes sure that there is no noise in the rooms after 23.00. The day of arrival and departure, plus Saturday and Sunday, (there are no procedures on these days, out of two weeks, four days (90 € per day) you just sit in the room, considering that most visitors suffer from musculoskeletal diseases😳😳, that is, there is no individual approach.
Interesting building with history. There is a nice park around the sanatorium and a very nice large park nearby. Friendly staff, the general atmosphere is good.
Negatives
I quite often go to relax and receive treatment in a sanatorium, this was my first time at Beethoven. From my point of view, there is not enough salt cave and dry carbon dioxide baths, because of this it is impossible to take enough thermal baths. I am not sure that a constant change of massage therapists is a good idea. The first time I left the sanatorium with almost the same problems that I arrived with. Let's see what will happen next.
Hotel location. Friendly and helpful staff. Cleanliness in the room. Conscientious implementation of procedures strictly on time. Excellent excursion service.
Negatives
Monotonous breakfasts, tasteless dinners, weak wi-fi in the room.
I wrote that during my stay at the sanatorium, my wallet with money, documents and credit cards was stolen during a thermal bath procedure. It was July 6 at 9.30. Current year. The director of the Beethoven sanatorium, Peter Pavel, knows the name of the nurse who performed the procedure at that time. They promised to provide me with the camera recording materials, but then they said that there were no cameras in the sanatorium. Until now I have not received any explanation from the director. Return the documents to the previous one. I'll eat, I wrote in detail about the missing things.