references
Nadezda Soboleva
10.01.2017
Positives
Great service. Friendly and polite attitude. Calm and non-stressful environment.Negatives
No.
Kapirovsky Alexander
06.01.2017
Positives
The hotel has a good location - in the center of the resort area. All attractions are within walking distance. Quiet, calm, beautiful. The treatment center has many procedures (there is plenty to choose from), competent medical staff, friendly attitude of the staff and hotel management towards the guests. Good breakfasts, good dinners.Negatives
Poor sound insulation between living rooms (any movement of neighbors behind the wall could be clearly heard). Very thin pillows in the room - uncomfortable to sleep.
Julija Kusnireva
16.12.2016
Positives
In your table you write either good or bad, and there is also satisfactory and unsatisfactory. The quality of treatment is satisfactory, but much lower than in Konstantinovy Lazne, where I was treated last year at the same time. The staff at the baths are not very attentive, but there is an excellent professional massage therapist, but when he has a day off, he is replaced by those who work at the baths - this is absolutely unacceptable. I had 5 procedures of reflexive foot massage, of which I received only 3 from the massage therapist , once I had to refuse services due to the inappropriate behavior of a worker in the baths. The quality of the accommodation - mine on the 4th floor with a view of the park is satisfactory, but too expensive - the additional payment of 8 euros for a view of the park is disproportionate to the amenities received. Moreover, there is also a meeting room on the floor, and very noisy aerobics are held there, not for hotel guests. The quality of food is satisfactory, except for the fact that you cannot get regular drinking water for lunch and dinner, only at restaurant prices, that is, 3 euros for a 250 g bottle of water. The food is often too salty. The work of the staff is different, I only liked the massage therapist - he is an excellent professional and very attentive, the doctor has an absolutely formal attitude. The location of the sanatorium is nothing special - in the city, perhaps more attractive in the summer. In general, in Konstantinovy Lazne they are more consistent with the name of the sanatorium. There was only one negative thing - insufficient quality food, but everything else, including the surrounding nature, was wonderful.
Марат Габдиев
22.11.2016
Positives
All medical staff are very attentive and friendly.Negatives
The reception staff did not always understand Russian, there was a new massage therapist every time for a massage, there was no kettle in the room and there was no cooler with hot water in the lobby;
SERGEY RUDINSKIY
05.11.2016
Positives
We were at the Felicitas sanatorium in the spring from March 28 to April 17 in 2016. The results of the treatment appeared within a month. Earlier I wrote that after treatment, my husband began swimming, cycling and walking for 3 hours. Although in recent years he could not even swim at sea due to health reasons. That's why we decided to go in the fall. After sunny Kazakhstan, the heavy skies of the Czech Republic in October were a little oppressive. Well, in general, treatment, nutrition and walks around Poděbrady help to relax and bring the body, of course, not into a healthy, but at least working condition. In the spring there were fewer vacationers, and in the fall the entire sanatorium was occupied. So if you have the opportunity to relax outside of September and October, then it is better to choose other months. If you go to Poděbrady for treatment, try to go to the neighboring towns nearby. We were amazed by the well-kept parks and embankments and attractions of the neighboring towns. Thanks to everyone who took part in our treatment, stay, and to Pavel, who promptly answers all our requests in a timely manner. Sincerely, Tatyana RudinskayNegatives
There was no desire to look for the negative, but always, everywhere and from everything you can extract a lot of positive things. And if there are any shortcomings, then they exist where people work.
Vladimirs Novikovs
14.10.2016
Positives
Good location. Friendly staff.Negatives
The main treatment is carbon dioxide baths, but I was prescribed only 8 baths over 19 days, although during this time it was possible to complete the full course (12 baths). I had to take 4 baths for a fee in another sanatorium, Letní Lazne. And the water in Letní Lazne turned out to be of better quality, much more saturated with gas.
Nikolai Polianskii
07.10.2016
Positives
The beautiful small town of Poděbrady. Not far from Prague, it’s easy to go on an excursion on a comfortable train. Attentive staff, convenient location, own mineral water source in the hotel, convenient swimming pool. Treatment for every taste, according to your desire.Negatives
Cleaning of garbage cans under the windows no later than 6 am with noise, signals and cheerful shouts of workers. (Although, of course, this is not the hotel’s fault).
vladimir dobrea
03.09.2016
Positives
He was treated at the sanatorium in August 2016. The quality of treatment is effective. medical care is professional, the service staff is at a high level, the effect of treatment was felt after 5-6 days with uv. vladimir dobrea bucharest
Mihail Sobor
28.08.2016
Positives
The nursing staff is very good and friendly. The park is great. In general, the rest and treatment were good. Thanks for your work. You are precise and professional.Negatives
I don’t understand how a sanatorium of this level can operate without an air conditioning system. This is unacceptable!!! It is not clear why the staff expressed dissatisfaction with the fact that we booked the hotel through your website.
Нина Горюнова
15.07.2016
Positives
A very nice, cozy town, comfortable accommodation (we booked an apartment), friendly staff and good procedures as prescribed by the doctor.Negatives
As for the food, the breakfasts were good, we refused lunch, but the dinners were quite monotonous, a lot of pork dishes.
Vladimir Movchaniuk
03.06.2016
Positives
Wonderful location of the resort. You can easily combine treatment and entertainment. It takes 1 hour to get to Prague by train; there are many opportunities for walking and cycling in Poděbrady. The impressions were the most positive.
TATYANA RUDINSKAYA
16.05.2016
Positives
Having become accustomed to traveling around Asia, combining a beach holiday with viewing local attractions and historical sites, I had no desire to go to the sanatorium at all. The cardiologist who saw my husband for 3 years recommended going to a sanatorium. Which one we had to find ourselves. We spend 20 days in it, go through procedures, drink mineral water, and die of boredom, since we are used to active recreation. And in general, it is not clear how one can get better from spending time passively. After digging around on the Internet, I came across the website http://www.sanatoriums.com I had experience buying tours on websites. True, it’s not always successful. It happened that the prices stated on www.booking.com did not always coincide with the real ones. Therefore, I was wary of the sanatorium’s website. I chose the Felicitac sanatorium in the Czech Republic, Poděbrady, based on reviews. Arriving at the sanatorium at the end of March, we realized that everything was not as bad for us as we had imagined. The appointment with the doctor, the prescribed procedures, and subsequent treatment at the sanatorium were not at all stressful. There were 3-4 procedures a day. On the ground floor there is a swimming pool and a mineral water spring. The resort staff is very attentive and friendly. Everything from treatment, food and accommodation corresponded to what was stated on the website. I really liked the manual massage from the only male member of the medical staff. There are plenty of places to take a walk around Poděbrady. The hotel had brochures identifying local attractions. There were booklets with suggestions for excursions. The center of Prague is 50 minutes by train. Rykhlik (fast) trains run every hour. And the hotel in Poděbrady is 200 meters from the railway station. Having stayed in the sanatorium for 20 days, we regretted one thing. We should have taken 30 days instead of 20. Many thanks to the sanatorium staff and everyone who took part in organizing our vacation and treatment. We hope to return. Having returned from the sanatorium in Kazakhstan, a week later we flew to Fujairah in the UAE. The end of May, the water there is 28 degrees, the air is 32. PS: My husband began to get up at 6 in the morning and go swimming. I thought all these years that he didn’t like water. And he admitted that before the treatment he felt bad with his heart when he went into the water. Like this.
Николай Мунтян
02.05.2016
Positives
1. Professional doctor, cardiologist. 2. Poděbrady, a great place for the recovery of cardiac patients. 3. Responsive staff.Negatives
1. We lived on the second floor - there was a strong smell of food from the restaurant. 2.lack of umbrellas for residents. 3.lack of sponge and shoehorn. 4. Almost no one at the reception desk speaks Russian or German. 5. Lack of air conditioning in the room.
john hannant
30.04.2016
Positives
everything is very wonderful. Doctors and medical staff are at the highest level. The food is varied and very tasty. We will definitely come back again
Nataliya Mazhuga
18.04.2016
Positives
We really liked the hotel. Beautiful apartments. The procedures were carried out on time and at a good level. Very professional massage therapist, etc. The food also suited us quite well. We went to Prague train station 3 minutes from the hotel Padebrade, a very clean and well-groomed town with many delicious cafes. I would like to note the helpful and responsive reception staffNegatives
A huge house is being built next to the hotel. Work starts at 7 am and ends at 6 pm. Construction was going on right next to our windows. Hammer drills, the sound of huge slabs. So I think the windows cannot be opened for another 2 months.
Tatiana Ivanova
09.03.2016
Positives
Comfort class hotel, pleasant treatments and a large swimming pool!
Александр Гургевич
01.03.2016
Positives
Excellent location of the hotel, opposite the park. The rooms are good and cozy. The European food is not very varied, but of high quality. Wide variety of procedures.
Victor Ivanov
26.02.2016
Positives
This is the sixth time my wife and I have vacationed in Felicitas. And we will come back here again and again. this is a heavenly place! calm, friendly people, wonderful nature, good treatment.
Oleksandr Kuzomin
29.01.2016
Positives
Treatment facilities, accommodation and meals (mostly)Negatives
Bed linen is changed once a week; headrests are required for comfortable water procedures.
Leonid Ganpantsurov
06.12.2015
Positives
Poděbrady turned out to be a cute little town with a rich history, friendly residents, amazingly clean air and a beautiful park area (every day we went to feed the swans at the castle on the river bank)... The hotel lives up to its star rating: immaculately clean, fine, snow-white linen, housekeeping every day, the staff speaks Russian and English, you can always explain yourself and get help. The food in the restaurant (we had FB) was not perfect, but quite at the level, maybe there wasn’t any special variety, but there were always several dishes to choose from... in our time, when the problem is not to eat enough, but to limit yourself, so as not to overeat, this is not even a minus))... only some of the salads had wilted greens (... so we took others)... during the procedures everything was beyond praise: the staff will ask ten times “is it comfortable for you” , “is everything okay”, the sheets are dazzlingly white, starched... In short, we rested and healed... and we advise you too)
Любовь Лиенко
30.11.2015
Positives
I am completely satisfied with everything - the attitude of the medical staff, the quality of the procedures performed, the delicious varied food!Negatives
No
евгений малютин
18.10.2015
Positives
A wonderful city for a relaxing holiday. A very simple and convenient route for traveling to Prague (by rail). Excellent hotel staff, most of them understand Russian. Good medical procedures. Convenient location of the hotel in the city.Negatives
Weather: Mostly rainy and sometimes cold at this time of year (first half of October). The level of the hotel does not correspond to 4 stars, it is more likely 3+ (no slippers, no air conditioning, no kettle or cooler on the floor with hot water, no drinking water - there were no bottles of drinking water in the room, and again there was no cooler on the floor ).
Татьяна Семенова
16.08.2015
Positives
Reasonable combination of price and quality of services provided. The treatment produced results. Wonderful doctor, attentive staff. The food is good, but not designed for people with cardiovascular diseases, there is no diet menu.Negatives
The sanatorium, specializing in diseases of the cardiovascular system, does not have air conditioning in the rooms, so it was very difficult for people with related diseases to endure the hot weather.
Георгий Волков
16.07.2015
Positives
Nice swimming pool, frequent change of towels, pleasant shower products from the hotel, high level of cosmetology in the wellness centerNegatives
No cons
Елена Лабикова
08.06.2015
Positives
I really liked the atmosphere of the hotel, clean, tidy, well-employed staff. wonderful treatments, I feel much better after the trip. Thank you very much to the hotel staff for your warmth and attention.
ELENA LYAMINA
17.05.2015
Positives
High-quality and varied treatment (I liked the non-contact water massage - “water bed”), attentive staff, varied food, clean rooms, non-smoking hotel, towels are changed frequently, bathrobes and bed sheets are changed twice, the ability to attend procedures in a bathrobeNegatives
It’s very noisy: when the window is open, at around 6 am, movers start rattling on the street every day, a closed window helps, but without air conditioning it’s stuffy. In my opinion, mineral baths in summer lazne are more saturated with gas
Арина Ермоленко
29.11.2014
Positives
I really liked the staff - during the procedures, at the reception. Everyone is very charming, friendly and attentive. Well done everyone! Thank you all very much. After my stories, my relatives said that next time we would come together. So wait. Prosperity to you!
Аделина Зверкова
28.11.2014
Positives
Excellently organized food. But it’s unlikely that anyone went to the resort with the goal of gaining weight. Now the problems are completely different.Negatives
The accommodation is ordinary, but not worthy of 4 stars. The water temperature in the pool corresponds to sports, but not therapeutic.
Настя Стрелкова
21.11.2014